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Animal Pro, Multi Floor, Animal, etc...Vacuum Cleaners Buying Guide
Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Peter KhellaSydney
Never dyson waste of money
Purchased a machine for $950 the machine broke within three years called customer service they don’t want to service and fix machine as the machine six month after warranty people pay for the big brand like Dyson expecting Quality service and quality product in my case I didn’t get the Quality product and I didn’t get the quality service such a shame
Dyson is trying to convince me that this machine is the best and buy looking the review looks like a big lie
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No good for families and all the attachments break
This machine will only pick up things smaller than a 5c piece. Anything larger won't go through the hole between the head and the pipe. So if you have children, this means picking up the 5000 tiny pieces of paper by hand before you even think about vacuuming up the rest of the mess.
The turbo head will no longer turn, even after cleaning it multiple times. This has significantly affected suction.
The barrel cleaner has broken, need to use a ruler to clean it.
For every hour of vacuuming, expect to spend an hour cleaning out the barrel (ours...Read more
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Gratefully mummyHunter Region, NSW
- 5 reviews
Disappointed
My Dyson doesn’t have a problem tipping over but it has very little suction and doesn’t seem to pick up everything off the floor. My $50 aldi vacuum cleaner did a better job. Purchasing my Dyson was a very big regret as it was not cheap and I expected it to work much better. There is no way I will ever purchase another Dyson
1 comment
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LesleyBuff Point nsw
Worst vacuum cleaner. The dc54 is the biggest waste of money ever. Suction bad brush wear is shockin
Sometimes it tips over but I don’t vac every day I expected more from a Dyson cleaner . I have had brush problems since purchasing and after paying for the cleaner how can you afford to buy new brushes. It doesn’t hold much dust and getting it from the sides of the canister is ridiculous,so disappointed.
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Worst vacuum ever
This would have to be the worst vacuum I have ever purchased. Suction is atrocious, emptying of the smallest barrel is a nightmare, tips over easily and now after only about 2 years the pet head has given up. Would never recommend Dyson to anyone. I’ll be going back to Rainbow again next time.
1 comment
Dyson Team ..Dyson
Hi Sue,
Thank you for taking the time to review your machine.... Read more
We are sorry to hear that you are experiencing these issues. So we can assist you further, we'd please ask you to reach out to our helpline on 1800 239 766 or via email [email protected] with the serial number of your machine. Our helpline is open Mon-Fri 8am-7pm and on Sat-Sun 8.30am-4pm. Best wishes, SamuelSimilar opinion? Write a review on ieatwords.com.au!
Disappointedhobart
A Nightmare
This would have to be the worst cleaner I have ever purchased I am constantly emptying the barrel not because it has good suction but because the hair and dust get caught and emptying it is also a nightmare I am lucky I am not asthmatic as I probably would have been hospitalized by now ...... Also tips over regularly.
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Graham
- 2 reviews
very disappointing
A most expensive mistake. Difficult to wheel around, gets caught on corners etc easily, mediocre suction power. Emptying the waste out is dreadful. Very hard to do this without spilling dust and getting hands dirty. We will never buy another Dyson after this. Try before you buy and avoid this one at all costs.
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An Expesive Dissapointment
My sister and I purchased x 2 the Dyson DC54, it was highly recommended by my sister who had owned for many years an old model Dyson which she raved about. Its an expensive purchase especially when you discover the suction of this machine is below average and the cleaning or emptying of this machine is nothing short of a nightmare the hair circling around the cylinder getting stuck having to use your hand while dust particles linger everywhere. The hand rail not positioned comfortably. Really disappointing but like most people persevering as it costs so much. A below average product, you wonder before releasing to the public, did anyone actually trial it? We got stung twice.
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Worst purchase ever
This vacuum is not worth the money it cost. If I paid $300 instead of $800 I would say it is worth it maybe. The suction is terrible, it sucks light stuff off the floor but a piece of thick cotton or similar you have to go over it 3 or 4 times before it sucks it up. I bought a $79 vacuum from Kmart and it does a better job than the $800 dyson.
I will never buy another Dyson product.
1 comment
Dyson Team ..Dyson
Hi there,
Thank you for your review. ... Read more
Sorry to hear you are unhappy with your Dyson machine. Please start by checking your machine for any obstructions as demonstrated here: https://www.youtube.com/watch?v=PheQ00a_urU If that does not resolve the issue, please email our Dyson experts at [email protected] including your contact details, the machine's serial number and a description of the issue our Dyson experts will be in touch to assist. We look forward to hearing from you. Best wishes, MiraSimilar opinion? Write a review on ieatwords.com.au!
Such a pain to clean
Suction is average, but not too bad. Sometimes have to go over the same area several times which is frustrating. Definitely the worst part about this machine is the emptying. I have persisted with it because of the cost, but it makes such a mess. Would not buy again. Disappointed.
1 comment
Dyson Team ..Dyson
Hi Dan,
Thank you for your review.... Read more
Sorry to hear you are unhappy with your Dyson machine. So we can discuss your concerns, please email [email protected] and our Dyson Experts will be in touch to assist. We look forward to hearing from you. Best wishes, MiraSimilar opinion? Write a review on ieatwords.com.au!
- DC54 Animal Complete
- Verified purchase
DON'T!!!!
Loved my first dyson... upgraded to the animal complete… hard to clean… hard floor tool doesn't pick up… I have persisted with this machine because I could not afford another $900 to replace it. Engine blows up… Dyson tells me its my fault… That machine has been cleaned and emptied every time I use it... I payed for product care... apparently its not covered… waste of money… I wont be buying another one… they also want $300 to repair it… not likely…
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joanne kingPeel, WA
- 5 reviews
All purchases on this machine should be refunded
My daughter has had nothing but trouble with this DC54 vacumm cleaner since it was purchased. All the bad reviews should be taken seriously and all complainants should be refunded money paid or gift vouchers to replace with another model. I have bought Dyson products for years, and this is changing my mind of ever purchasing this brand again
1 comment
Dyson Team ..Dyson
Hi Joanne,
We thank you for your review and we are sorry to hear your daughter has had this experience with her DC54. ... Read more
To discuss this further with us, and so we can assist her, please ask her to email us at [email protected] including her contact details, a description of the issues she is experiencing and the machine's serial number and we will in touch. Best wishes, Mira www.facebook.com/dysonSimilar opinion? Write a review on ieatwords.com.au!
account_terminated_404South West, WA
- 13 reviews
- 2 likes
Never had an issue
This was the first time I spent big on a vacuum and I have to say, the Dyson DC54 Animal Pro has been fantastic. Have owned this one for almost four years now and it just keeps on keeping on. The accessories really benefit the pickup of cat hair and sand among other things, also useful for cleaning the car. The heads need cleaning fairly regularly and once a year I pull it apart and give the insides a good clean with a brush and a can of air.
I'm not very partial to cordless vacuums, so I'm going to stick with this one for a few more years while they improve on the battery longevity.
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Morgan ShaeMelbourne
- 5 reviews
- 4 likes
First Dyson vac - best I have ever had
I love all the ends, for dusting, blinds, wood floors, carpets, corners - haven't yet worked all of them out. Suction is stronger than any other vac I had had before. Also love that it looks like a space-dog/animal and can get around easily. And just empties its guts easily - no bags, and retracts its tail-cord fast. Only thing is when the dust gets caught in the outer part of the see-through barrel it is hard to scrape out with the tiny scraper. Still easily the best vacuum I had ever had and I will be loyal.
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TimMelbourne
Major failure - Motor died, burnt and released smoke. Not the first fault.
We have had the machine for 4 years. It was used once every 2 weeks, as we prefer to use a stick vacuum on a regular basis.
The first failure:
The animal head seized. This head was cleaned regularly. Dyson advised that a component in the head was clogged with hair which caused the entire part to fail. Dyson advised I should have cleaned the head regularly, which I did. However, I querying Dyson on instructions on how I should have cleaned this area of the head. They advised that I could not reach this component without a Dyson tool. Yet th...Read more
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RonSydney, NSW
- 4 reviews
- 2 likes
My multifloor is dead. Discontinued for a reason
Didn’t vacuum hard floor kicked the dirt around. Bin gets filled easily and is hard to empty. Only used this machine about 50 times and now it’s dead. Been 3 months Dyson won’t take calls anymore as there call centre is jammed. Should have listened to the sales person when he said you’ll be back for the cheaper brand.
1 comment
Dyson Team ..Dyson
Hi Ron,
Thanks for reviewing your machine and we are sorry to hear about this.... Read more
To discuss this further with us please email our Dyson experts at [email protected] including your contact details, your product review and the machine's serial number. This is different from our advertised email address and we will be in touch to assist as soon as possible after receiving contact from you. Best wishes, Mira www.facebook.com/dysonSimilar opinion? Write a review on ieatwords.com.au!
Glad it's discontinued. Definitely a RIP off!
I am now using my original dyson from 2001 that was much easier to empty. I am hesitant to update with another newer model. I was initially impressed by extra suction, however emptying the machine after each room vacuumed was exhausting. Inhaling clouds of dust every time definitely put me off doing this chore.
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PhilGreater Melbourne (Outer), VIC
- 21 reviews
Might have a good name but make okay products
I have had my dyson DC64 for about 3 years now.
Though it would be the be all and end all of vacuum cleaners.
Sadly I was wrong.
This machine sucks it has heaps of suction.
But who ever designed the machine has never cleaned a vacuum cleaner.
Its a pain as you need to take the dust collection thing off.
Take it to pieces fiddle around tap it to get all the dust out.
If there is hair in it well give or take 45 minutes once its finally clean you are ready to vacuum.
...Read more
1 comment
Dyson Team ..Dyson
Hi Phil,
Thanks for your review and we are sorry to hear you feel this way.... Read more
To discuss this further with us please email our Dyson experts at [email protected] including your contact details, your full product review and the machine's serial number. This is different from our advertised email address and we will be in touch as soon as possible after receiving contact from you. Best wishes, Mira www.facebook.com/dysonSimilar opinion? Write a review on ieatwords.com.au!
Dan
- 3 reviews
This can clean and suck!!!
The suction on this model is pretty amazing. Ive seen other vacuums clean but this one you can tell everything has been thoroughly cleaned!!! Didnt expect anything less from a Dyson.
My only irk with this model that didn't reach it's 5 star potential is clearing the filter when its full. It looks easy but the silver button doesn't come out as easily esp when hair and stuff are tangled on it whilst you're inhaling all the dust.
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Worst vacuum cleaner I have ever had!
After being very happy with my Dyson for many years I didn't hesitate to immediately by another based on trust and not research. BIG mistake!! So many faults to list, mainly design but also a much cheaper build than previous models. Suction quality is basic, relys on Motörhead, that on hard floors spins and kicks debris out the back of it. Emptying is a nightmare. Very messy, that involves digging in to the barrel to pull out debri. Maintenance is high as debri is often getting stuck in narrow openings in the machine. Can't wait to replace it! My handheld does a better job than this machine. Would never by a Dyson again. Rubbish!!
1 comment
Dyson Team ..Dyson
Hi Jodie,
We are sorry to hear you feel this way about your DC54. Spitting out debris tends to occur when there is a blockage in the machine. ... Read more
Please check the turbine head as shown here: https://www.dyson.com.au/support/dc54/dc54-animalpro/my-machine-is-not-working/turbine-head-not-working-properly Check the machine for blockages as demonstrated here: https://www.youtube.com/watch?v=PheQ00a_urU You can separate the bin from the cyclone rather than digging in the barrel: https://www.dyson.com.au/support/dc54/dc54-animalpro/maintaining-your-dyson-machine/cleaning-the-bin-and-cyclone If this does not resolve the issue or if you need further assistance please reach out to our Dyson experts at [email protected] including your contact details, a full description of the issues you are expereincing, and the machine's serial number and we will be more than happy to help. Best wishes, Mira www.facebook.com/dysonSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Elizabeth Castleasked
Will brush head off dc26 FITB my dc54
2 answers
Dyson Team ..Dyson
The DC26 and DC54 machines share the same type of connector, so any accessories that came with your DC26 will fit the DC54. That being said, we would encourage using the cleaner head that came with each machine. This is as they are each optimised for the type of machine they came with. While they will fit across both machines, the performance may not be optimal.
If we can assist further, our Dyson Experts are available via [email protected] and happy to help.
Thank you so much for your reply, this helped me out.
Patricia D.asked
How do I fix the lack of suction in this vacuum cleaner?
1 answer
Dyson Team ..Dyson
If your machine is experiencing a loss of suction, we would kindly ask you to run through the checks outlined here: https://www.youtube.com/watch?v=PheQ00a_urU
These should help get your Dyson DC54 back up and running as it should do, however if not, or if we can assist further, please email [email protected] and our Dyson Experts will be in touch and happy to provide further assistance.
Beejasked
I have a dyson dc54 which is blue will the yellow one fit the same machine .
1 answer
Dyson Team ..Dyson
Please be assured the Cyclones for the DC54 are the same across the DC54 range with the colour being the only difference. There would be no issue swapping the cyclones as long as they are Genuine Dyson DC54 Parts.
If we can assist further, our Dyson Experts are available via [email protected] and are happy to help.
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Dyson Team ..Dyson
Hi there,
Thank you for reviewing your machine.... Read more
If you are finding the machine has lost suction, this may indicate a blockage somewhere throughout the machine. We'd first recommend that you run through the checks outlined on https://www.youtube.com/watch?v=PheQ00a_urU. Should you find the issue persists or if we can be of any further assistance please contact our helpline on 1800 239 766. Our helpline is open Monday - Friday 8am - 7pm and Saturday - Sunday 8:30am - 4pm. Best wishes, Samuel