Reviewer Photos & Videos
- Verified customer
Very Professional
As first time Investors with Firstyle Homes we have nothing but praise. The build has been an easy process and we found everyone very professional, from their Construction Manager Daniel, Rebecca the Colour Consultant, through to the Building Site Supervisor Dane.
Any requests were acknowledged and managed promptly.
We definitely recommend this Builder if you want a hassle free build with quality finishes.
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Michelle. Enrique
- 2 reviews
- Verified customer
Smooth first home build
1 year ago we decided to start a house and land package construction with firststyle homes .
After beeing looked after by riza in sales she kindly helped us deciding for a block and design, she provided us with all the details and made sure there where no hidden costs for us .
We had a bit delay in purchasing the land but after setteling that the house build started on time
Dane elliot was our builder . He was really engaged with the build and keeps us updated on all steps . He also made sure the build was of quality and within the time f...Read more
rame promised to us. When there where problems he made sure to always solve the straight away. We where very happy with him as our builder . Adriana who looked after us in the office was very helpful with information and details about our build. She really helped us with the many paperworks we had to do .Similar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Good so far, will keep updating progress
Early days... our Willowdale house building commenced in December 2022, and the build is at the roof stage at he moment. I'd just like to reflect on the process so far....
Sales Process - pretty slow, must be faster and more responsive for the customers. Sales staff must be more responsive and have better product knowledge so that customers are not left wondering.
Pre-Construction - FANTASTIC TEAM! Darko and Rebecca were just so fantastic and made this part of the process really smooth. Both were very professional and responsive and nothing ...Read more
was too hard for them. Your guidance and expertise was invaluable. Kudos to you guys, big thanks and you are true asset to Firstyle Homes. Construction stage - Initially got assigned different construction supervisor, but shortly after we got Mr Joe Camilleri as our site supervisor and Kobie as CS officer. Joe and Kobie are very responsive to all our enquiries and provide timely updates on the construction process. We have very professional and constructive correspondence on all construction matters. Thanks guys for the good job so far. I am a bit disappointed not to have a chance to meet Joe yet, but hopefully that will happen soon as i'd really like to attend the site and check the work done so far. So far, would i recommend Firstyle Homes to my friends and family....So far so good, but we wont know full outcome until house is complete and we move in.Similar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Made the right choice - excellend builder!
I highly recommend Firstyle Homes as a builder! The consultants are very professional and very helpful. It is easy to build your dream home with Firstyle as every person you work with in every step of the way really do know their stuff. Our internal costumer consultant Yvonne Russell did an amazing job in guiding and helping us out with our internal selection, it was lovely working with her. Our home construction supervisor Denis Malisano did an amazing job as well, he made sure that our home was being built the way that we want it to be. We truly believe that all the projets that Denis is handling are in good hands.
We are very much happy with the end product and do believe that we made the right choice when we chose Firstyle Homes.
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DaniSydney
- Verified customer
Perfect Home!!!
The management of the build was fantastic and the quality of our home is amazing. The service we received from Adriana and our supervisor David was exceptional. The responses were fast and if we had a problem or issue this was resolved quickly. We would recommend building with Firstyle Homes they produce a well designed home and has created a house we can call home.
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ConnieSydney, NSW
- 2 reviews
- Verified customer
Excellent Builder!!
From the day i walked in and spoke with Ken at Emerald Hills i knew i was in great hands. Ken was fantastic, so helpful, knowledgeable and offered great advice right from the start. Yvonne amazing and also helpful (and patient) when it came time to choose my internals - she really knows her stuff! The construction team, Brad, Kevin and Belinda were just incredible nothing was ever a problem and any issues i had were dealt with quickly and efficiently. Received regular updates on the progress of my home. Excellent Firstyle team would highly recommend Firstyle to anyone their professionalism and quality is outstanding. The entire building process was easy and enjoyable. I love my new home!!! :)
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- Verified customer
Loved the Pre-Construction Stage
Currently at Pre-Construction and are heading towards Construction, so I will only review up to this point. After we paid our first deposit, we found that there were quite a few issues during the admin phase. Mistakes were made that we picked up on and wanted rectified, which took a while. We personally thought there was a lack of communication and honestly we lost hope. However, once we reached Pre-Construction stage everything was smooth sailing. We are so pleased with the service that was provided by Rebecca and Yvonne. They were clear on th...Read more
eir communication and provided updates. They answered all our questions and even though we made quite a few changes on our selections, they assisted us without any issues and were always positive. We would give their service a 5/5. Looking forward to Construction if the service is anything like this!Similar opinion? Write a review on ieatwords.com.au!
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MichaelSydney, NSW
- Verified customer
Pre Construction - Great Service
First Home Buyer going through the build process. It was slightly confusing at times but Jodie from First Style made the process very easy to understand. She also helped me find a perfect block of land after a small mishap at a different lot. This is prior to construction but so far there have been no problems.
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Muhammad W.Sydney, NSW
- Verified customer
Amazing service so far with Firstyle Homes
"Jodie Howe" at the spring farm display home was helpful and explaining everything at the very first time I call her for inquiry about the house and land package.Best part is the "fixed price" cost to build the house.We are so excited to continue to build our home. Thanks for reading my review.
1 comment
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RamyISydney, NSW
- Verified customer
Firstyle Homes great customer service
My wife and I we so happy with our house the material and quality great.
Firstyle Homes always respond on time specially dealing with Kobie Midson she's one of the best customer service, she always reply to my emails and sending builders to fix any defects if required. Also Steve Kelly he has done fantastic job at my main door and walk way. those people are great to work with. Thanks heaps for the work you do we appreciate it.
1 comment
Firstyle C.Firstyle Homes
Ramyl,
Thank you for your time in posting your review.
The Firstyle team and the individual personnel... Read more
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- Verified customer
Perfect service so far!
Jodie at Spring Farm has been so helpful to my wife and I as we build our new home. She helped answer all questions and put us very much as ease through the whole buying process. We received a professional and flexible service the whole time and could not be happier with our builder choice. We highly recommend Firstyle Homes to anyone else looking to build their own home.
1 comment
Firstyle C.Firstyle Homes
Brett & Anne-Marie,
Appreciate your recommendation !
Our experienced personnel are here ... Read more
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M.GSydney, NSW
- 2 reviews
- Verified customer
Amazing service
Building our first home we had no idea where to start or what to do, Jodie at the spring farm display home was so patient and took her time explaining everything for us, Jodie made the whole experience very easy, we couldn’t be happier, Can’t wait for it be finished!
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Brian SSydney, NSW
- Verified customer
So far we have had a great experience
We have only just signed the contract and selected our colours and electrical. We are now waiting for the DA. The Craig and Eden at the Oran Park Display Centre and the selection staff at PGH & Firstyle have be very helpful. We are really looking forward to getting our house underway. The display home is beautiful and we believe that ours will be even nicer with the modifications and colour choices we have made.
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Mariam MajzoubSydney, NSW
- Verified customer
Amazing service
the customer service with Firstyle homes was awesome! Dane did an awesome job supervising the build and Adriana was very helpfull with all questions i had! the whole process was very simple, they explained everything and assisted with any issues we had. Im glad we got Firstyle to build our home :)
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AnjaliKSydney, NSW
- Verified customer
Perfect!!!!!!!!!!
Team at Firstyle outstanding. No complaints could not ask for any better. Best builder to build your firt home so many questions so many things you want to clear Team at Firstyle has been so supportive and helpful. Lee Wong was the so helpful and so passionate about helping for any thing we asked for.
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Sharon HSydney, NSW
- Verified customer
Our dream home made possible
For the past 5 months we have been planning the construction of our dream home with Ken and Elena at Firstyle Emerald Hills. Kens knowledge of the building trade, the company and his suggestions has helped us to plan exactly what we were after with total transparency of cost and planning.
1 comment
Firstyle C.Firstyle Homes
Sharon,
Appreciate you taking time to review .
We will do our best to ensure your experience continues during construction .
CEO
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NishSydney, NSW
- 2 reviews
- Verified customer
Was fully looked after
If you want to build with firstyle homes talk to ali amir from edmondson park display centre he has a most professional manner and has been very helpful and explanative with all my queries and questions. Ali is also keen to make suggestions that he feels will help you which is an admirable quality. Thanks ali your the man. Dear ceo people like ali go out of their way to do more than his job requires i just hope you realize what an asset he is to your company.
1 comment
Firstyle C.Firstyle Homes
Nish,
Pleased to hear you are being looked after
Thus far . I will pass on your comments to Ali.
CEO
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- Verified customer
Amazing Customer Service. Highly Recommend!
Where do I start?! Firstyle have been absolutely amazing in our pre-construction process. In particular, Ken from Emerald Hills display centre. He was a big part of the reason why we went with Firstyle. He was very open and transparent about the process. As it's our first time building, we had absolutely no idea what we were doing but Ken always gave us great advice and made sure we understood everything. All of the staff we dealt with were always very responsive in email if we had a question which is something we valued a lot in this process. We are so excited to continue to build our dream home!
1 comment
Firstyle C.Firstyle Homes
Taylor,
Appreciate your review and look forward
To working with you with your new home .
CEO
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Vinnie N.Sydney, NSW
- Verified customer
Our sweet home
Finally we got to sit down and enjoy our beautiful home, its everything I had expected and imagined. We are so grateful and lucky to have such caring and thorough building site supervisor 'David Eisenhuth'. Being a single mom and dealing with heavy workload, I was determined to build a beautiful home for myself and my son. I had specific needs and requirements and had high expectation obviously building second time round. David took all the pressure away and see everything through. Every details was carefully looked at, the main structure of th...Read more
e house and building materials are of good quality. I had little or non to fault, I've thorough enjoy every aspect of the house. May I say, the first day moving in I had everyone talking about the design of the house, the high ceiling and high windows was very expressive to all my families and friends. Everyone had beautiful comments about the house and the appliances that came with the house. Finally, I would like to give a shout out to Craig Herrick (Sales Executive Oran Park), thank you for taking time out to show me the property. I was so impressed with him I'd signed up straight away, you have been amazing, I'm so grateful to you too. And to the most awesome team, Rebecca McKneight (colour consultant), thank you for being so thorough with me. Everything I have selected have turned out nicely. The Clipsal team was well equipped and thorough with me, though I had spent most of my time going back and forth since I had to careful designed my electrical needs and to ensure I had covered off everything, The team was very patience and quick to respond back to all the adds moves and changes. Thank you to the accounts team (Harry Krishna and Amit Grover), you both are always on top of the payments notifications. I highly recommend Firstyle Homes, thank you for building our dream home. Aaron and I will be creating new memories as we start our new chapter together. We are very bless! Kind Regards, Vinnie and Aaron Nair P.S, Thank you Adriana Daniel, for your excellence in customer service. You have been very thorough and took time to provide me with a lovely and professional service. You and your team have delivered to my expectation. Thanks again.1 comment
Firstyle C.Firstyle Homes
Vinnie,
Thank you for taking the time to review.
CEO
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- Verified customer
Craig Herrick, bloody legend!
We haven’t started our build yet but so far our service from Craig at Oran Park has been amazing! From the day we met with Craig and discussed what we were wanting with our Riverside nothing was an issue. We wanted changes made to the house and he sat and went over everything with us making sure we were happy before proceeding. He always has time for his customers that are walking through the display office, even when already with clients. Craig and Eden have been great to deal with from the very start. We can’t wait to build our new home!
1 comment
Firstyle C.Firstyle Homes
Leah,
Thanks for your review I will pass on to the Oran Park team, they will appreciate your comments.
CEO
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Questions & Answers
Carthik Annayanasked
Dear Mr. CEO,
We have spent 1000's of dollars in variation to build our first home. The vanity drawers have gone wrong despite spending lots of time, money, and efforts. Although one of your employees had tried his best, apparently they only standard answer I get is we can't fix it. Overall our experience with Firstyle has been extremely disappointing except one or two of your employees! Please be advised we have spent all our life savings and hard-earned money but the outcome has been devastating to both ourselves and our bank accounts! I'd appreciate it if you can help turn-around the situation!
Thanks,
Carthik
1 answer
Firstyle C.Firstyle Homes
Carthik,
I am certain we can turn your situation around .
Management will be in touch with you tomorrow morning .
Can you provide a job no. or suburb as a reference .
CEO
Promilasked
Hi, Firstyle Homes (FH CEO, Mr Romeo),
It's my query to you based on the ongoing delaying elements in regards to the execution of construction of our property at Orna Park. I believe if, every job is evenly distributed then the expected deadline should not vary too much. All the time, the same and lame reply given by the front staff at Oran park display centre is very annoying and becoming untrustful. We came to you on the basis of word of mouth. Did we make any mistake?
3 answers
Firstyle C.Firstyle Homes
Our management team will be speaking to you personally in order address any concerns you may have .
Assuring you of our best endeavours !
Ceo
Thanks, and Appreciated...
The main motive behind this post is to keep the Genuity of this forum, essentially for Firstyle Builders.
I am updating my this thread, with my first thread especially for the reader who are keen to know about Firstyle.
Dear Readers,
The aftermath of my previous query was terrific. Peeps, I m lacking with my words for their praise. I was immediately contacted by Firstyle sales manager (Mr Jim) who introduced me to Pre-construction manager (Mr Darko Ubiparipovic, a guy with excellent skills and commendable behaviour). His bosses must be having a lot proud of on him, as like us that we were at the right door, in the right hands.
We (My wife and I) can't ignore Darko's attention to detail attitude and efforts, who was tirelessly working back and forth in generating the floorplan (trust me this must be a very frustrating period for Darko). This was also the time where I had also learned something from him, the deep meaning of the word so-called "Patience".
Now floorplans are ready (16/04/2020) and moving to the next stage. I will keep this thread open till we finally take over the property.
Javaasked
Hi,
Who can i contact regard and urgent issue that needs attention where i'm currently not getting the right help.
Regards,
Javana
4 answers
Hi Javana, I don’t work for firstyle. But I would make contact with my building supervisor. If I was to get no response from head office. Maybe you should go to head office in person. Some times face to face is better
Thanks LukeF,
The supervisor came out and saw the place and said they can't do much till the rain stops (yes I have a leak due to rain), unlucky for me we have another 4 days of rain to come.
I want to hear from Firstyle on why this isn't treated as urgent.
Thank you for your response.
Firstyle C.Firstyle Homes
Java,
I will be looking into this as a matter of urgency.
CEO
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Firstyle C.Firstyle Homes
Thank You Muhammad.
part our service, providing certainty and assurance to all our clients, guaranteeing them upfront disclosure & pricing . Assuring you of our best efforts in the delivery your new home . CEOI will pass on your comments to the team .
Our fixed price contracts form an integral ... Read more