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Reviews

2.2

118 reviews
5
(17)
4
(15)
3
(7)
2
(16)
1
(63)
  • Build Quality
    2.4 (15)
  • Value for Money
    1.9 (18)
  • Ease of Use
    3.2 (17)
  • Cleaning & Maintenance
    2.9 (15)
  • Noise Level
    2.5 (15)
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Worst dryer ever!

published

I've had this fixed a few times now, mostly for an error message because it just stops 10 minutes in with no heat so they fix the sensor on it, and once for the drum being noisy and once for not spinning so the bearings I think they said were broken...

Purchased in June 2021 at Radio Rentals SA for A$1,600.00.

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Sarita

SaritaSouth East Queensland, QLD

  • 7 reviews

Works like you'd expect, has few small downfalls but I'm still happy with this product

published

PROS: Very large capacity, and easy to use. Has a useful 15min "freshen" setting, and even a removable rack for shoes etc. Water tank has huge capacity so doesn't need to be emptied overly often.
CONS: Seems to bundle sheets into a big ball so the centre is often still damp. Have had a few error messages, but open/close door and press start again seems to fix?!



I don't have any problem with this dryer, happy with my purchase.

Purchased in January 2021 at The Good Guys for A$797.00.

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rexyb

rexybSouth West, WA

  • 13 reviews

What a disappointment

published

Bought the DE8060P2 one week ago.Its a condenser model with delay start.Now I wanted the delay start because have a smart power meter and power is half price between 9pm and 7am.You guessed it, delay start is faulty.Rang Fisher Paykel, understandably no technician will come out for at least 4 weeks.It dries the clothes very well and you can experiment and change the settings to suit what you put in.It does really crease the sheets but dries them ok.Being of the older type now have to stay up until 9pm to use the damn thing until fixed.Disregard the part about the delay start.Apparently it tumbles the clothes every quarter of an hour for 30 seconds,but there is nothing in the book to say this.Retravision sorted me out.



Purchased in March 2021 at RetraVision for A$853.00.

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Condenser Clothes Dryers

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Jason

JasonSydney, NSW

  • 8 reviews

Fisher & Paykel 8Kg Condensing Cloths Dryer DE8060P2

published
Tristan

TristanMelbourne

  • 10 reviews

Poor quality, only lasted 2 years before heater failure. Tangles towels

published

The dryer was fine but after two years had a sensor or heater fault.

It also smells of burning electric or plastic like it is overheating.

Nice design but tangles sheets and seems to be of very poor quality of manufacture.

Purchased in July 2021 at Appliances Online for A$785.00.

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Dave

DaveHunter Region, NSW

Wow, This is rubbish.

published

Purchased in July 2021 at Domayne NSW for A$800.00.

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Does not deliver what it promises

published

If it the product says it dries up to 8kg, you expect to be 8kg for any function, with no exclusions. The customer service, which I waited over one hour to be attended, informed that it's recommended only 4kg for sheets.
I tried a load with only two sheets and it just makes a big ball dry outside and moisture inside. My washing machine of the same brand was serviced 3 times in 6 months and still have issues.

Purchased in September 2021 at Noel Leeming for A$996.00.

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Do NOT buy this dryer

published

Auto sensing function doesnt fully dry the clothes. Need to reset on manual to finish it off. Rough on clothes. Poor door seal which results in a small puddle of water after each cycle. Worst of all the drum guides perish prematurely (within 12 months with regular use) leading to loud thumping sounds during operation. Seriously regret buying...

Purchased for A$1,500.00.

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hagar

hagarGreater Melbourne (Inner), VIC

Worst dryer ever and even worst customer service

published

Broken 4 times for same fault within 2 years
F&P refuse to refund and want to charge me to replace it.
Would never buy from F&P again
When it works it drys clothes

Purchased in June 2021 at The Good Guys for A$1,000.00.

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Condenser Clothes Dryers

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kitchengirl

kitchengirlAuckland

  • 4 reviews

This is worse than the entry level models....

published

This drier features a whole lot of “auto programmes” which do not ever dry clothes - they remain damp. The sheets setting tangles all your sheets into a hard elongated ball, and then the outside layer gets super hot, while the inside is still wet. Similarly, the time setting of 30/60/90 mins does the same. Basically, these manual settings are the only way you’ll get things dry. But you’ll need to set a timer on your phone and go down and untangle/rearrange things every 15 mins. I wished I had kept my simple ED56. It is 10x the dryer this piece of crap will ever be

Purchased in December 2021 at Harvey Norman for A$975.00.

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Chris J

Chris JGreater Melbourne (Inner), VIC

  • 2 reviews

It's a Lemon - avoid !!!

published

Purchased in May 2021 at Appliances Online for A$849.00.

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BDM

BDMSouth East Queensland, QLD

  • 11 reviews

Does not dry clothes

published

Sadly it’s never worked properly clothes and bed sheet damp after using dryer It’s has broken down after warranty expired replaced faulty capacitor Now we have a load grinding noise in the drum I just purchased a new heat pump dryer today and out goes the fisher a paykel tomorrow

Purchased in December 2021 at JB Hi-Fi Retail Stores for A$899.00.

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Failed just after the 2 year warranty had expired

published

Purchased in September 2021 at The Good Guys Physical store for A$1,000.00.

Value for Money
Jodie_Rose

Jodie_RoseSouth East Queensland, QLD

  • 6 reviews

Very unhappy

published

Dryer stopped turning and heating just after the 2 year warranty period. We had to wait 3 weeks for a technician to come out to fix it, and we still had to pay for parts. A day after it is ‘fixed’ and I try to use it and the same issue is happening again, only this time with a slight burning smell, so another 3 week wait for it to be hopefully fixed. I was told that I was probably overloading the machine but I have weighed every load of washing I have done since I was told that and not one has been over the weight limit of the dryer. Really not happy that an $800 appliance just makes it past the warranty period.

Megan

MeganSydney

  • 2 reviews
  • 3 likes

Just waiting for it to blow up!

published

Purchased in August 2021 at Harvey Norman Retail Stores - Furniture for A$850.00.

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Narelle

NarelleSydney

  • 2 reviews

Worst dryer we have owned

published

This dryer does not perform as advertised, it the worst appliance we have owned. Sheets end up a tight, hot, wet ball. Lint filter alarm constantly sounds despite being clean. Drying takes hours, preset settings do not result in dry items and running them multiple times does not resolve. We have never successfully dried anything in this dryer, we revert to hanging our items back out on a line to get them dry. Such a disappointing, expensive purchase. F&P sent us a link to their troubleshooting website which I found quite patronising having trawled through this site for months looking for a resolution. F&P need to remove this product from the market, you are falsely advertising.

Purchased in January 2021 at Harvey Norman Retail Stores - Appliances.

Ease of Use
Value for Money
Haydn

HaydnGreater Melbourne (Outer), VIC

Terrible Product - Repaired 3 times within 2 years for same fault its a LEMON

published

Purchased in December 2021 at The Good Guys for A$1,000.00.

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Kim

KimGreater Melbourne (Metropolitan), VIC

  • 3 reviews

Disappointing

published

Purchased in Aug 2016 and lightly used, have been very disappointed with this dryer. Have had many excellent F & P appliances in the past however this one disappointing. Bed sheets roll up in to balls immediately and don’t dry; the load sensor doesn’t work m, therefore timing needs adjusting numerous times each load; and after 2 years of light use.... a loud grinding sound coming from within. Not expecting these problems when the unit is so new and lightly used. Very disappointing.

Purchased in August 2021 at Harvey Norman for A$840.00.

Cruiser

CruiserREEDY CREEK

  • 8 reviews
  • 1 like

Perfect!!

published

I found my Fisher & Paykel so easy to use, dries so quickly. The function that it does smartly, no need to place time or temperature makes so easy ... now my husband can place on the drier as well, even a child can do it, just press the on button !

Purchased in March 2021 at Harvey Norman Retail Stores - Electronics.

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Has issues but company fixed on good will, which I was thankful for.

published

Started being very loud and maybe 8 months of using, so had technician quote it needing new wheel that drum rolls on, as the old ones disintegrate. I didnt have an invoice and shop was closed down, but they really kindly replaced wheels on good will, so that was very good service. Fingers crossed no more problems occur.

Purchased in January 2021 for A$1,300.00.

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Questions & Answers

Kelly F.

Kelly F.asked

AeroXL

Won't spin. Making humming noise. Is this a easy fix

1 answer
Jason
Jason

Hi Kelly F, I've just recently pulled apart my machine and waiting on parts. From what I can see in my machine there is a rubber belt going around the drum, in your machine that could of snapped from wear and tear and the humming noise could be the electric motor spinning freely due to the snapped belt around the drum or could be the roller where the belt connects to the motor. If you were thinking of fixing your machine I would also consider replacing the Drum Guides as well as they are prone to disintegrate. There easy to replace and I had just replaced mine for the part it was 42.00 for both rollers. One on each side of the machine and there held in by 1 nut each. I'm not a qualified technician, just guessing what could be wrong with your machine. You wont know what's wrong until a technician opens it up to inspect. I'm not sure how much a technician will charge to tell you what's wrong but that's something you will have to take into consideration as the cost of labour and parts might not be worth fixing, I pulled mine apart myself that's the only reason why I fixed mine as I had more wrong with mine than I think you have with yours. For you I think a drum belt wouldn't cost no more than 60.00 again that's just guessing and then you would have your labour on that. If your paying someone to pull your machine apart I would do the Bearing Front Drum Guides at 42.00 as they are a common problem they disintegrate and cause the drum to be really noisy and vibrate when turning. I hope this helps and if you have any other question feel free to ask, Sorry for the late reply.

Jason

NikM

NikMasked

AeroXL

Slight smell of burning followed by error code 4. Machine makes a humming noise but won't spin. Any suggestions?

No answers
Ange Cunningham

Ange Cunninghamasked

AeroXL DE8060P2

Does anyone know if the drum roller disintegration problem has been resolved? I had the rollers replaced 3 times and I’m not sure if it’s the same problem again. I bought it in 2015. I don’t want to buy another one if this issue hasn’t been resolved.

2 answers
mike G.
mike G.

we just had to have ours changed. wouldn't use the dryer more than once a month and there is only 2 of us in the house. very surprised to find the rollers had totally collapsed. The Tec said the replacement rollers were much stronger and they are fitted to the new machines. we had to pay to have ours fixed.

Ange Cunningham
Ange Cunningham

Thanks for that. Fortunately I didn’t have to pay but I had 3 sets in 3 years. In the end I bought a new Bosch one last month. I use the dryer a lot but @the rate the rollers were disintegrating, I can’t wait around for a trades person to come around and fix.

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