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338 questions from our users

Mohammed

Mohammedasked

WashSmart WA8560G1 (8.5kg)

My WashSmart 8.5 top loader is not turning on.
It started when I decided to clean my washer. Turn off the machine, unscrew the agitator and clean the surface carefully. When finished, I switch on the power point and turn on the machine the usual way and did not turn on.
I followed the User guide for this problem but it is not working as well. Please any help? Thank you



No answers
Glenn

Glennasked

WashSmart WA55T56GW1 (5.5kg)

Hi there, I have a F&P 5.5Kg WA55t56GW1 washer which is a few years old and hasn't given us any problems at all. Just now, it has started beeping every 45 seconds without fail. I have unplugged the power lead from the wall but the sound continued. Could anyone assist with the reason for this please?
Thanks,
Glenn

No answers
S.Mac

S.Macasked

WashSmart WA80T65GW1 (8kg)

Switched machine on, first was light flashes but machine will not start when start button is pressed. Delay time light is not on.

No answers
Faiaz ali

Faiaz aliasked

WashSmart WA1068G1 (10kg)

My lid locked light is on and would not turn off and it’s got a beeping sound and when the cycle come to 11 mins remaining it turns off and would only beep. Any help?



No answers
Rose

Roseasked

WashSmart WA65T60GW1 (6.5kg)

Machine hasnt emptied of water.. lights showing are...2 wash, spin light.
Any suggestions?

No answers
Rose S

Rose Sasked

WashSmart WA8560G1 (8.5kg)

Washer 4 years old smart wash keeps going off balance any reasons obviously the clothes are bundled up but never used to do this does it routinely neighbour has same washer same age and hers has started doing same thing????

2 answers
Philip S.
Philip S.

Our F&P washing machine (WA8560G1) is now doing the same thing - now stops due to "out of balance" numerous times each load - I suspect the suspension rods may need replacing. Machine is not that old (out of warranty) and I would have thought the suspension rods should have lasted a little longer. With time off due to the current health crisis, I have some time to investigate and replace if necessary - replacement seems straight forward once new suspension rods are purchased.

Rose S
Rose S

It is problem apparently well known for it my neighbour got a technician and think he replaced 2 having same problem



Ron

Ronasked

WashSmart WA80T65GW1 (8kg)

Lid lock wont lock

No answers
Gina G

Gina Gasked

WashSmart WA8560E1 (8.5kg)

I bought this washing machine late January 2020 to replace a F&P Smartdrive washing machine that I'd had for over 20years. The new machine is ok but it always beeps and flashes "no hot" when filling even though the hot water tap is obviously on. I have to pause and unpause to overcome this issue and it resets and starts again. This has been happening as since the second time I used it. This is becoming very frustrating as I have to wait around to pause/unpause to reset. My husband has checked the tap hose and it is fine. The load is hot at the end of the cycle so I can't understand why this is happening. Apart from this the machine works well. What can I do to try and fix this?

No answers
Arthur D.

Arthur D.asked

WashSmart WA70T60GW1 (7kg)

Hi, I have a Wash Smart 7kg washing machine (Model: WA70T60GW1) which has worked fine for some time however it now won't progress to the Rinse cycle. I have tried all the recommended fixes to no avail. I am continually getting three lights when it stops, the middle light on the wash cycle (light 3 of 5), the first light of the Rinse Cycle (from Left) and the Spin Cycle light (only one). Does anyone know what it means?

No answers
Dana B.

Dana B.asked

WashSmart WA1068G1 (10kg)

Hi, my machine fills, but dosnt agitate/wash.

No answers
Richard

Richardasked

WashSmart WA8060G1 (8kg)

How to size new control board for wa8060g1

1 answer
JB
JB

I don't understand this question? You can call Fisher & Paykel if your machine is under warranty & they will organise a service guy to come to your house, they order the new control board.

Megan P.

Megan P.asked

WashSmart WA1068G1 (10kg)

My was saying lid open when it closed it stoped that and now it is counting down but nothing is happening? Please help out of warranty

No answers
Fiona T.

Fiona T.asked

WashSmart WA80T65GW1 (8kg)

My machine is almost 7 years old and it wont turn on I have had feedback that I need to replace the computer however this is expensive and Im wondering if its worth fixing

1 answer
JB
JB

Yes it is worth fixing as newer models aren't as good as the older ones

Fiona T.

Fiona T.asked

WashSmart WA80T65GW1 (8kg)

Is it worth fixing this machine if its the computer that needs replacing

No answers
Madhu

Madhuasked

WashSmart WA1068G1 (10kg)

Our machine forwards the timer as it starts on wash cycle. In regular wash of 55 minutes, immediately after a minute of starting timer jumps to 49 minutes and then the wash cycle is stuck at 27 minutes. It does not move to Rinse cycle. No error code on machine. Can anyone help us with any solution.
Thanks in advance.
Madhu

2 answers
Jimmy Bull
Jimmy Bull

I’m having the same issue did you get a solution

John
John

I’m having the same issue

Philip G.

Philip G.asked

WashSmart WA8560E1 (8.5kg)

How do you stop lint build up on clothes?

1 answer
Maz
Maz

I have only had this machine for one month so I don't have that problem as yet. I asked the salesman before I bought my machine about an extra filter. He said there is a built in filter so no need to put in another one.

Rhonda Newell

Rhonda Newellasked

WashSmart WA1068G1 (10kg)

Can you tell me how long this particular model has been around. I want to buy one 2nd hand and seller cant tell me how old it is.

1 answer
Mary Cannon
Mary Cannon

Bought mine in 2017 April. But don't know manufacturing date.

Jim J

Jim Jasked

WashSmart WA8560G1 (8.5kg)

Which Powder is used in Fisher and Paykel WA8560G1 ?

No answers
powerfan2011

powerfan2011asked

WashSmart WA70T60GW1 (7kg)

How do I remove agitator to clean inside of washer .. I've tried undoing the nut and it's very tight and doesn't budge ??

No answers
Peter

Peterasked

WashSmart WA70T60GW1 (7kg)

Does anyone know how many litres of water it takes to fill a full load in a 7kg washer? I know it takes approx 86 litres to do a full cycle but I just want to know how many litres are in the bowl.

No answers
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