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Lying thieves
Would put a negative score if I could.
Booked a return ticket through their website, when I called them to change the date of my return, they quoted $800!!!
They changed the cost of the ticket change fee every time I called despite confirming directly with the airline it was only $250, they wanted to charge me first $350 then $400!
I also tried 2 different dates, which were showing a $300 fare difference on their website, but it was still $800 to change it.
Ended up booking a whole new ticket for the same flight for less.
Would never use again nor recommend to anyone!
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- Verified customer
All hidden charges on the name of nonrefundable
I strongly feel the booking options are deceptive and makes customer pay more than what they are willing to. As an example, the trip protection plan shows 0.41 $ (I have screenshots) and suddenly I am charged 148.78$ which is like 400 times more. I called customer care within 10 min of booking and they say its non-refundable. They explained Cost is "per day" and that info is totally buried somewhere and hardly can be seen. Secondly even if its seen, the "per day" meaning is not explained anywhere. Personally I feel no one would think it is numb...Read more
er of days in trip. How does it matter how many days is the trip, say its 15 days trip or 6 months trip, flightnetwork would have same loss if we cancel. So customers would not even guess it, they will obviously assume it is per day until the day of travel in which case I should have been charged less than 50$. Even seat booking showed less than 2.8$ for one of the seat, max 15$ for any seat, so total cannot be more than 20$ for sure but I was charged 38$ and they again say its non-refundable. On top of this, on Kayak website (from where I came) it shows 24 hour free cancellation but I feel its like a trap and really not allowing free cancellations with some or the other reason. In short, totally customer non-friendly. Either avoid booking here or book with utmost care reading every terms and conditions or even better do not chose any additional options except flight ticketSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Beware of this scam!!
Stay far far away from them. I booked a flight from Toronto to Mumbai. As per their website, it had a transit flight in Chicago. They never mentioned that I needed a transit visa for a having an international transit (as we don't need visa for transiting in other countries with exception of US). As soon as I booked the ticket, I noticed this visa requirement in their confirmation email and contacted them within 30 minutes of booking. They said they will charge me $600 (negotiating down from $750!) for cancellation as I don't have transit visa i...Read more
n US. They said they will deduct this charge ($600) for paying penalty to airlines, from ticket charge and refund remaining money. Now is the fun part- The air line, AIR CANADA refunded the full money to my credit card (charge and reversal from AIR CANADA) as it was cancellation within 24 hours. AFTER 2 days, these scammers charged my credit card with $600 (this time a charge from FLIGHT NETWORK). Their agents who run this scam is in India and talk to you rude and hang up on you after all this cheating. Update: Currently I am proceeding with suing this scam Canadian company for full refund PLUS compensation for my lost time, stress and shock. In fact, they are a name sake Canadian company. They are actually run from India by a bunch of scammers with help/registration in Canada (these cheaters are disgrace to truthful Indians). Canadian consumers fell prey in their trap (traps on their website when booking, unauthorized charges etc) and deceitful business practices, can take legal action against them through Ministry of Government and Consumer Services (province of Ontario). In Ontario, consumers are protected under the Consumer Protection Act, 2002. Also file complaint with BBB. File complaint with airline as well. These are scammers and protect our fellow consumers from scammers like this one. I used to live in the US before moving to Canada, This type of scamming never happened to me with US companies there.Similar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Cancellation plan SCAM
I had always trust in flightnetwork and used them couple of times before. I am trying to invite my sister to come visit us along with my father so last night I bought 2 tickets, extra plan of cancellation ( cause I am not sure if she will get the visa ) and their premium support package which includes :
Expedited Email Replies : Email Responses within 3-6 hours.
Expedited Refunds : We will immediately escalate any refunds in the event of cancellation. The repayment time is 3 business days after the money has been received by the airline.
...Read more
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The worst service ever. This company is a pack of thieves with horrendous customer service. Do not book.
DO NOT book with this service. My flight was changed at the last minute, they didn't provide me with anyway of contacting them to make them change it to a time I could actually make, as the new time deemed it impossible for me to have even made it to the airport. I then had to book a flight with another service, paying twice for the same flight now essentially. I emailed and emailed them asking what was happening with my money and they never replied. After finally finding the Australian number on the website (which was extremely hard to locate)...Read more
they finally tell me that I am not entitled to a refund??!! And their explanation was that I should have contacted them sooner. WTH I contacted them as soon as I got the email. They still said I have no grounds for a refund. What a pack of thieves. Worst customer service. This 'business' should be shut down.Similar opinion? Write a review on ieatwords.com.au!
BUYER BEWARE!!
Worst customer service I have ever experienced!
A simple name change was refused on the ticket because the system cut off my double barrled surname.
Wich means we could not go on our $3000 flight to Europe.
Absolutely no help to change the name and they just wanted to argue with me that it was my fault.
I have never hated a company more then this one.
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Terrible
Useless Customer Service [name removed] in Response to Death in Family
I booked a flight with this website that I unfortunately had to cancel due to a death in the family. While other companies that I had used for that trip were willing to accommodate changes due to bereavement and had customer service representatives who were helpful and interested in problem-solving with me, I'm afraid the same cannot be said for FlightNetwork. They did not allow me to change my reservation without paying a $300 fee plus fare difference. [name removed], the c...Read more
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Suzannav41Sydney, NSW
- 2 reviews
Nightmare at Entebbe Airport with Flight Network
BEWARE FLIGHT NETWORK. I would give minus ratings on all but 'Ease of Booking' if that were posssible!
I wound up $200 USD out-of-pocket as a result of the stuffup by the person who handled my booking at Flight Network. I had to pay that amount to be re-booked on a flight that I'd paid Flight Network for two months previously!!!
I experienced extreme stress at the airport when it appeared I would not be allowed on this pre-booked flight - not good for my health as a 78-year-old pensioner!!!
I had great difficulty getting any kind of response from them during and after this incident and they subsequently refused to take any responsibility for their documented error.
I will gladly supply further details if required.
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Booking the flight wonderful obtaining additional assistance miserable
Peter did an excellent job booking our Norwegian flight at the price that was advertised he asked us to hold for another person to assist us with purchasing checked baggage tickets we held the phone for one hour and 20 minutes without response
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No bad surprises! and cheap!
For my last 3 trips, i bought my flight in flightNetwork, it really respect the price that shows, without any fee surprise! it is easy to use. I will continue buying by Flightnetwork!
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- Verified customer
Things were fine except for ....
When I was doing the application for my flight, your Trip Cancellation Protection Plan shows only the amount to pay as $1 - something .... After I confirmed and accepetd the conditions, the amount changed to $88.91. I wonder if its an ‘intentional’ error like a ‘bait’ to lure customer in getting the plan or merely typographical error.
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First time user. So far it has gone perfectly,
I may have to change my flights so I hope that all goes as well.
Travelling alone for the first time at over 80. A different experience for me.
10 out of 10 so far.
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Cairns flightsCentral Highlands and Goldfields, VIC
Booking made easy
Booking was effortless. No delays or difficulties encountered. Flight times were suitable and cost was moderate. I’m a happy customer. I managed to book my poodle on the same flights.
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- Verified customer
I WAS CHARGED ALMOST $70 FOR SOMETHING I DID NOT WANT!
When I booked the ticket for my sister, half of the page was below the screen so I did not see the total. I checked the box for baggage loss for $20 and after I clicked pay, I got the total and another $68 was added for cancellation protection. I did not want to pay that much money for that and didn't realize it was on there. I tried to call the number on my payment statement, but it was not a working number. I tried to call the 877 number and couldn't get a real person on the phone, I emailed twice to see if someone would help me get my money ...Read more
back, but I have yet to see a response. So now I have to go through the hassle of disputing the charge because there is nobody to help me with my problem! It would really be great if someone would take care of this problem for me, I would never ever pay that much for cancellation protection on purpose.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Easy to work with
Easy to use. Good information. Fast foĺlow up with details. The review process is to cumbersome. Take the positive feed back and move on, why don't you? Three words left.
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- Verified customer
Good price
Great price,
Booked a flight using the website. Very clean and organized. Straight forward and very informative. Everything I needed to know was right there. Was a pleasant experience using FLIGHTNETWORK.
Useful
Vlad
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- Verified customer
Easy to find ITA Matrix created itineraries.
I use Google's ITA Matrix to create travel itineraries. Flight Network is able to duplicate the pricing ITA locates (ie booking two one ways versus a return for best price!)
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- Verified customer
Excellent and very easy
I buy a multi city flight was very easy and I get the e tickets so fast... Get them in the airline app in half hour... I recommend it 100 %. Also was very easy to manage the page
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Much easier than doing it myself
I was not able to pay for this flight on the airline website, which was very frustrating. Through FlightNetwork, the payment went through quickly and easily, to my great relief.
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Great site, easy touse
The site was really straight forward and easy to use. No hidden costs or extra fees at the end, you paid what the advertised price was. A follow up confirmation email was instant.
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Questions & Answers
Saroj S.asked
can I book my flight tickets from Cheapfaremart.com?
No answers
don't have FBasked
I just booked a flight for a friend of mine who lives in Argentina. Currently there are exchange restrictions and it is very expensive to buy any airline ticket or hotel reservation with an Argentine credit card, as you get automatically charged an extra 30% on top off what you pay...My friend is a senior as myself and is on a quite tight budget. So I bought her her ticket and she will pay me back when we meet in Frankfurt on May 11. I didn't book her seats, because that was an extra 90 dollars, and I thought she could save. Now being a 13 and a half hour flight, she needs to be in an aisle, as she has a bladder problem. Do you think that might be a problem, last minute to get an aisle? Her confirmation code is KTVZ7Q and her Lufthansa reference # is OSNC72.
By the way, I already wrote a positive review about my experience with you.
Thank you.
Cordially,
Martin Kantor
No answers
Nidiaasked
I booked a flight, reservation code is: ABZWFN. Although I paid for advance seat reservation, on each segment of the flight, and while booking them, immediately appeared the seats were confirmed, when I received the itinerary by email, only the seat on the first segment was confirmed. When do I receive the confirmation for the rest of the segments?
No answers
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