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Reviews

3.7

198 reviews
5
(119)
4
(17)
3
(1)
2
(4)
1
(57)
  • Transparency
    2.4 (38)
  • Customer Service
    2.8 (54)
  • Trip Completed Yes (6) · No (67)
  • Product Quality
    3.2 (60)
  • Return Claim MadeYes (9) · No (57)
  • Shipping
    1.6 (5)
  • Ease of Booking
    3.7 (66)
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Reviewer Photos & Videos

Lying thieves

published

Would put a negative score if I could.
Booked a return ticket through their website, when I called them to change the date of my return, they quoted $800!!!
They changed the cost of the ticket change fee every time I called despite confirming directly with the airline it was only $250, they wanted to charge me first $350 then $400!
I also tried 2 different dates, which were showing a $300 fare difference on their website, but it was still $800 to change it.
Ended up booking a whole new ticket for the same flight for less.
Would never use again nor recommend to anyone!

Transparency
Customer Service
Booking Type Flights
  • Verified customer

All hidden charges on the name of nonrefundable

published
Transparency
Customer Service
Product Quality
Ease of Booking
Trip Completed No
Booking Type Flights
Return Claim MadeNo
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  • Verified customer

Beware of this scam!!

published
Transparency
Customer Service
Product Quality
Shipping
Ease of Booking
Trip Completed No
Booking Type Flights
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  • Verified customer

Cancellation plan SCAM

published
Transparency
Customer Service
Product Quality
Ease of Booking
Booking Type Flights
Return Claim MadeYes
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The worst service ever. This company is a pack of thieves with horrendous customer service. Do not book.

published
Transparency
Customer Service
Product Quality
Shipping
Ease of Booking
Trip Completed Yes
Booking Type Flights
Return Claim MadeNo
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BUYER BEWARE!!

published

Worst customer service I have ever experienced!
A simple name change was refused on the ticket because the system cut off my double barrled surname.
Wich means we could not go on our $3000 flight to Europe.

Absolutely no help to change the name and they just wanted to argue with me that it was my fault.

I have never hated a company more then this one.

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Flights
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Terrible

published
Transparency
Customer Service
Product Quality
Ease of Booking
Trip Completed No
Booking Type Flights
Return Claim MadeNo
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Suzannav41

Suzannav41Sydney, NSW

  • 2 reviews

Nightmare at Entebbe Airport with Flight Network

published

BEWARE FLIGHT NETWORK. I would give minus ratings on all but 'Ease of Booking' if that were posssible!
I wound up $200 USD out-of-pocket as a result of the stuffup by the person who handled my booking at Flight Network. I had to pay that amount to be re-booked on a flight that I'd paid Flight Network for two months previously!!!

I experienced extreme stress at the airport when it appeared I would not be allowed on this pre-booked flight - not good for my health as a 78-year-old pensioner!!!

I had great difficulty getting any kind of response from them during and after this incident and they subsequently refused to take any responsibility for their documented error.

I will gladly supply further details if required.

Transparency
Customer Service
Product Quality
Ease of Booking
Trip Completed Yes
Booking Type Flights
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Booking the flight wonderful obtaining additional assistance miserable

published

Peter did an excellent job booking our Norwegian flight at the price that was advertised he asked us to hold for another person to assist us with purchasing checked baggage tickets we held the phone for one hour and 20 minutes without response

Transparency
Ease of Booking
Trip Completed No
Booking Type Flights
Return Claim MadeNo
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No bad surprises! and cheap!

published

For my last 3 trips, i bought my flight in flightNetwork, it really respect the price that shows, without any fee surprise! it is easy to use. I will continue buying by Flightnetwork!

Transparency
Customer Service
Product Quality
Trip Completed Yes
Booking Type Flights
Return Claim MadeNo
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  • Verified customer

Things were fine except for ....

published

When I was doing the application for my flight, your Trip Cancellation Protection Plan shows only the amount to pay as $1 - something .... After I confirmed and accepetd the conditions, the amount changed to $88.91. I wonder if its an ‘intentional’ error like a ‘bait’ to lure customer in getting the plan or merely typographical error.

Transparency
Customer Service
Product Quality
Trip Completed No
Booking Type Flights
Return Claim MadeNo
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First time user. So far it has gone perfectly,

published

I may have to change my flights so I hope that all goes as well.
Travelling alone for the first time at over 80. A different experience for me.
10 out of 10 so far.

Transparency
Customer Service
Product Quality
Trip Completed No
Booking Type Flights
Return Claim MadeNo
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Cairns flights

Cairns flightsCentral Highlands and Goldfields, VIC

Booking made easy

published

Booking was effortless. No delays or difficulties encountered. Flight times were suitable and cost was moderate. I’m a happy customer. I managed to book my poodle on the same flights.

Product Quality
Ease of Booking
Booking Type Flights
Return Claim MadeNo
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  • Verified customer

I WAS CHARGED ALMOST $70 FOR SOMETHING I DID NOT WANT!

published
Transparency
Customer Service
Trip Completed No
Booking Type Flights
Return Claim MadeNo
See all answers
  • Verified customer

Easy to work with

published

Easy to use. Good information. Fast foĺlow up with details. The review process is to cumbersome. Take the positive feed back and move on, why don't you? Three words left.

Booking Type Flights
Return Claim MadeNo
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  • Verified customer

Good price

published

Great price,
Booked a flight using the website. Very clean and organized. Straight forward and very informative. Everything I needed to know was right there. Was a pleasant experience using FLIGHTNETWORK.
Useful
Vlad

Product Quality
Ease of Booking
Trip Completed No
Booking Type Flights
Return Claim MadeNo
See all answers
  • Verified customer

Easy to find ITA Matrix created itineraries.

published

I use Google's ITA Matrix to create travel itineraries. Flight Network is able to duplicate the pricing ITA locates (ie booking two one ways versus a return for best price!)

Transparency
Product Quality
Ease of Booking
Trip Completed No
Booking Type Flights
Return Claim MadeNo
See all answers
  • Verified customer

Excellent and very easy

published

I buy a multi city flight was very easy and I get the e tickets so fast... Get them in the airline app in half hour... I recommend it 100 %. Also was very easy to manage the page

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Flights
Return Claim MadeNo
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Much easier than doing it myself

published

I was not able to pay for this flight on the airline website, which was very frustrating. Through FlightNetwork, the payment went through quickly and easily, to my great relief.

Product Quality
Ease of Booking
Trip Completed No
Booking Type Flights
Return Claim MadeNo
See all answers

Great site, easy touse

published

The site was really straight forward and easy to use. No hidden costs or extra fees at the end, you paid what the advertised price was. A follow up confirmation email was instant.

Transparency
Customer Service
Product Quality
Ease of Booking
Trip Completed No
Booking Type Flights
Return Claim MadeNo
See all answers
Page 2 of 10
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Questions & Answers

Saroj S.

Saroj S.asked

can I book my flight tickets from Cheapfaremart.com?

No answers
don't have FB

don't have FBasked

I just booked a flight for a friend of mine who lives in Argentina. Currently there are exchange restrictions and it is very expensive to buy any airline ticket or hotel reservation with an Argentine credit card, as you get automatically charged an extra 30% on top off what you pay...My friend is a senior as myself and is on a quite tight budget. So I bought her her ticket and she will pay me back when we meet in Frankfurt on May 11. I didn't book her seats, because that was an extra 90 dollars, and I thought she could save. Now being a 13 and a half hour flight, she needs to be in an aisle, as she has a bladder problem. Do you think that might be a problem, last minute to get an aisle? Her confirmation code is KTVZ7Q and her Lufthansa reference # is OSNC72.
By the way, I already wrote a positive review about my experience with you.
Thank you.
Cordially,
Martin Kantor

No answers
Nidia

Nidiaasked

I booked a flight, reservation code is: ABZWFN. Although I paid for advance seat reservation, on each segment of the flight, and while booking them, immediately appeared the seats were confirmed, when I received the itinerary by email, only the seat on the first segment was confirmed. When do I receive the confirmation for the rest of the segments?

No answers

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