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Reviewer Photos & Videos
- Verified customer
Wow! I’m so surprised how easy it was...
This was the easiest booking I ever made! It was too easy that I’m scared I made a mistake! But I double checked everything and it’s all good! Let’s hope it’ll stay that way until I get back! :) And of course, the price was the cheapest I’ve seen!
Thanks, FlightNetwork!!!
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Great price.
I booked two tickets from Chicago to Bangkok, I have been shopping and this is the best deal I have found. The booking was easy, but somehow I was not able to access the website through my laptop, just through my phone. The unexpected cost for me was the trip cancellation fee for which I did not check., but in the end even including the unexpected cost, the total cost is still a few hundred less than the price from other network. Overall, I am happy with my purchase and I look forward to my trip with my husband this summer.
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Celia G.Greater Melbourne (Metropolitan), VIC
Very dodgy operator
The site inserted cancellation cover which would be AUD $1.86 extra then charged me $186 extra. That SCAM is illegal conduct in Australia. When I tracked back to change my booking the option to opt out of that sneaky cost has disappeared. Now I have to ring a hotline to try to get the cost refunded. This site should not be allowed on SkyScanner
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- Verified customer
Clearly a bug in the system and support forced me to cancel order, entirely
$9 Annual Fare club was added to two Spirit flights booked, even though the same credit card and billing was used.
After calling to have one refunded, I was told this wasn't possible and ultimately canceled the order. Now I'm booking directly on the Spirit site and it's much cheaper than booking on your site.
Canceling took several minutes, which was fine, but this is a clear bug or the system needs to not charge for a $9 fare club enrollment twice, if using the same credit card.
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Not HappyQueensland
Worst place to book with
This is probably THE WORST company to book with. We paid extra to have our flight covered under the cancellation policy (which is completely misleading and then the price is wrong, they charge you WAY more then it says, which you don't find out until AFTER you've paid). When something came up and we had to cancel, our cancellations fell under THEIR policy. It was covered under THEIR policy. they refused to give us a full refund -despite paying EXTRA for it and it being within the 14 days of travel to cancel all while the reason we needed to were covered under their policy. THEN they did not give us the number to contact the insurance people to make a claim.
The worst company I have ever booked with.
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TamirCanberra
- 2 reviews
If it looks too cheep then there is always a catch
The advertise cheaper prices to pull your leg then once you book they ask for more money and change the original flights you wanted and blame the airline. VERY BAD.
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RabinSydney, NSW
Very bad
Its a scam. Its almost impossible to change the bookings once made. They charge you more than what is offered. Very bad customer service and I wont recommend anyone. Very bad.
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EveliiinuPerth, WA
- 2 reviews
- 2 likes
- Verified customer
Total Scam and Rip-off + Horrible Customer Service
This company is a total rip off - you will be charged more than what you see prior to hitting the "make payment" button and their customer service is worse than you can imagine. There's a reason why you can't see any comments on their Facebook page - they would all say "It's a scam, stay away". After pointing out that they have misspelled my name in every email, I got a response that started with "Hello Whoever"! It's obviously a company that works based on ripping their customers off once and not expecting them to return. Stay away, you'll end up saving time and money.
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- Verified customer
Confidence & Peace... Talking to a real -pleasant -positive -and practical person
I am tired after spending hours and hours searching through all of the online flight programs… Finally I gave up. When I called can you talk to the flightnet person- Peace and confidence to hold me through the whole process and then in 2to 3 minutes... A perfect itinerary- all information and schedule was in my mailbox… Thank you!!
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- Verified customer
Almost too easy
It was almost too easy to process. I was wondering if I was on a real website, all was really simple. A kind of "too nice to believe", lol.I know it seems crazy!
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- Verified customer
easy and fast online transaction
started my search for multi destination trip on momondo.ca for august, ended at FlightNetwork for the booking, entered my personal info and submitted it, and voila: our summer trip is reserved.
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- Verified customer
Trip Cancellation Fee is entirely misleading
Edit: I had to provide proof that I have purchased a ticket from Flight Network before this review could even be published, which was an additional waste of my time along with the issue outlined below.
This was my first time using Flight Network and I felt misled and scammed. If you choose to purchase the Trip Cancellation Coverage it is HUGELY misleading. As you enter your information it asks if you would like cancellation coverage for $16.85. Nowhere does it state that the $16.85 charge is PER DAY, PER TRAVELER (I even went back to check aft...Read more
er calling to clarify why my cancellation coverage came out to over $250 - I thought it must be an error). I review things carefully and nowhere was this charge clear until I called the number and they told me I paid per day/per traveler. I never would have purchased if that was made clear. That information needs to be added, in bold, beside the box where you check yes to the coverage. And it should also be added to the fine print when you choose to read more about the coverage. I would even suggest adding it to the bottom of the page for review before you agree to pay. Even after describing all of this I was told I could not be given a refund. I suggested that this information be made clear so people can make an honest decision about how much they would be willing to pay for cancellation coverage. I am sure this has happened to other people since I read everything carefully when booking a flight.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Excellent customer service
Accurately and quickly helped with all my request! Thanks customer service team! Helped with re-booking of flights which I had to cancel within 24 hours window. Also helped with name corrections.
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- Verified customer
So far so good...
I bought my flights and paid the extra for the flex ticket and hopefully I won't need to use it. I spoke to two of your agents, first about the flex tickets, and second about the etickets that hadn´t come in and both of them answered my questions and solved the problem immediately. I will definitely use your services again.
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Catherine AGreater Melbourne (Metropolitan), VIC
So easy but I find the price drop credit system a bit confusing
This is the second time I have used Flight Network and have been happy with both experiences. Only issue was that both my husband and I had price drop credits but I could only allocate one to my booking. It wouldn't let me apply my husband's credit amount
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- Verified customer
hidden costs and uncooperative Customer agent - reservation 7855516
I went through complete booking asking travel insurance and checking luggage.
When I did my enquiry I hit cabine baggage 1 and Checking baggae 1 then the price of euro 409.75 was on the screen and I choose my flights shcedule.
After operation of confirmation appear an confirmation for the luggages and I put 1 and 1 hopping no additional cost but an additional cost was mentionned (I supposed it was include in the initaial cost and after I choosed insurance (leter I saw to the link that it only covers cancelation fees, not medical costs -> decept...Read more
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- Verified customer
User friendly and excellent customer service
This is one of the best user friendly sites. Flight Network has considered pretty much everything you need when booking a flight, with very convenient search options.
I want to also applaud them for making timely improvement. A couple of weeks ago I complained about sneaky seat selection fees. Not only did they cancel my fee, they have also made the seat selection fee very visible now. When you put the cursor to a seat, it automatically shows you how much additional fee you will be charged for it. Now that's Customer Service! Five stars!
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- Verified customer
The service is great
I don’t have need for additional services. So far, I’m impressed with the service that was rendered to me. The booking time was great. Most importantly, the website wasn’t difficult to navigate
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- Verified customer
Simpler and quick booking and the customer support is amazing
Online booking was simple, it was all good. even customer support helped well.
Needed to change few options and customer support helped very well. They got friendly staff.
overall happy booking
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- Verified customer
Fast and easy booking
I booked the flight within 3 min. It was fast reliable, and cheap . Although the cancellation insurance and all are too much expensive but tickets are cheap compared to other site. I like price drop gurantee.
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Questions & Answers
Saroj S.asked
can I book my flight tickets from Cheapfaremart.com?
No answers
don't have FBasked
I just booked a flight for a friend of mine who lives in Argentina. Currently there are exchange restrictions and it is very expensive to buy any airline ticket or hotel reservation with an Argentine credit card, as you get automatically charged an extra 30% on top off what you pay...My friend is a senior as myself and is on a quite tight budget. So I bought her her ticket and she will pay me back when we meet in Frankfurt on May 11. I didn't book her seats, because that was an extra 90 dollars, and I thought she could save. Now being a 13 and a half hour flight, she needs to be in an aisle, as she has a bladder problem. Do you think that might be a problem, last minute to get an aisle? Her confirmation code is KTVZ7Q and her Lufthansa reference # is OSNC72.
By the way, I already wrote a positive review about my experience with you.
Thank you.
Cordially,
Martin Kantor
No answers
Nidiaasked
I booked a flight, reservation code is: ABZWFN. Although I paid for advance seat reservation, on each segment of the flight, and while booking them, immediately appeared the seats were confirmed, when I received the itinerary by email, only the seat on the first segment was confirmed. When do I receive the confirmation for the rest of the segments?
No answers
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