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Reviews

4.0

3 reviews
5
(1)
4
(1)
3
(1)
2
(0)
1
(0)
  • Product Quality
    5.0 (1)
  • Return Claim MadeYes (0) · No (1)
  • Warranty Claim MadeYes (0) · No (1)
  • Product Appearance As advertised (100%) · Not as advertised (0%)
  • Customer Service
    5.0 (1)
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Joan and Peter

Joan and PeterWide Bay-Burnett, QLD

Excellent attentive Service and advice from Bundaberg Store

published

We are very happy with the service and staff when we purchased three mattresses and one base, excellent quality product, we recommend that you visit the Bundaberg store for your next bed



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBUNDABERG
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1 comment
Forty Winks
Forty Winks S.Forty Winks

Hi Joan & Peter, thanks so much for the fantastic feedback. We're glad you had a great experience and our team at Forty Winks Bundaberg were able to make your visit to our store memorable. We will pass on your feedback to the team.

A new customer

published

OMG we’ve just put down a deposit for our ( expensive) new mattress with forty winks at bundaberg ........after reading some of these reviews, I’m really worried now about quality/ after sales service/ delivery/ so many people said that their brand new mattress sagged and had terrible problems within a few months.....
We had a brilliant young sales person, who was quite new to the job, but gave us 120% of her time and knowledge ( she was happy to defer to a more experienced person a few times, which we were happy with) this was one of the reasons we happily bought the mattres.
I really hope we can be one of the positive feedback reviews after sleeping on our new mattress

Shop LocationQLD, Bundaberg
2 comments
Racheal
Racheal

Have we made an expensive mistake?



Racheal
Racheal

We will collect our new King Koil mattress soon and will update our review when we’ve slept on it for a few weeks?.........

Colin m

Colin mBundaberg Queensland 4670

  • 3 reviews
  • 1 like

Worse bed we have slept in

published

Our bed was bought in stores . It has all ready been replaced but it's the same as what the first one was. Because we didn't buy a base with the bed as we had a flat base for it to go on were told the base was not satisfactory for mattress I find this hard to beleive. We told that if we had any further problem with bed we would have no claim.

Shop LocationQLD, Bundaberg
2 comments
Forty Winks
Forty Winks S.Forty Winks

Hi Colin,



I have passed this on to our State Manager to look into. Would you kindly private message us your contact details?

Colin m
Colin m

Colin Oliver 95/21 Walters Street Bundaberg North. Qld. 0721511921 or 0409630983

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