Have had Foxtel NBN for 2 years, speeds are constant over the whole day 45 MBPS, never had a problem or dropout, previously with Optus which was more expensive and less reliable.

Very poor service if there’s a technical fault, I’ve had no internet service for 4 weeks now, numerous calls to Foxtel, 3 IQ HUBS, going on the third NBN technician going around in circles??? Don’t bother with Foxtel go somewhere else.

Had Foxtel Briadband for a few weeks but it went down on a Sunday.

I rang technical support and they were unable to fix it over the phone. They said someone would contact me.

On Tuesday I was asked if I had enquires about getting Telstra. I told them that I had transferred from Telstra. The consultant told me that they had been contacted by Telstra and this meant an automatic hold. I was told I would be contacted. I was not.

I cancelled the next Dunday as I had revived no support.

Someone rang me the next Monday.

Foxtel provide no support and donf care. They are worse than Telstra.

OMG do not get Foxtel broadband, if you have issues with Telstra this is no different dealing with a off shore call centre with no care or customer service going of what they are trained for that is scriipted
Being loyal dosnt matter with these guys, there focus is proffit. Other NBN retailers are cheaper .
Make sure you get away from Telstra and Foxtel Broardband as there are so many more cheaper and better customer service then them

Slow Internet that cuts out constantly
No customer service what so ever, they just want your money. Haven't been able to use it for 3 weeks and got offered a discount of $10

We have recently upgraded to the NBN through Foxtel and are really happy with the choice. It was very easy to set up, we get excellent download speeds, no dropouts to date and can have several devices connected to the internet at the same time without any issues. The price is reasonable for the service provided and we also bundle pay TV with our internet to get it cheaper.

I found it very easy to set up, just plug it into the NBN box, flick on the power and it's up and running. I get 47 Mbps even in peak time so very happy with it.

Nbn is worse than adsl 2 ::, when i use only Facebook I have to actually wait for it to load especially from 12 am to 7 am. Calling their number 131999 you get a voice message system that takes forever to get to a human and the human is some idiot who can’t speak English.. never sign up to Foxtel and the tv service is horrendous $80 for basic tv and $180 for tv with movies . Sucks

Customer service is non existant. The internet is slow and cuts out all the time. They change what plan you are on and charge you more, I honestly don't know how they are still operating in australia

Signed up for the NBN, 2 missed appointments, 5 weeks of waiting, the call center is a joke and frustrating, case manager is a smoke screen - EVERY commitment has been broken. If I ran my business like this I would be closing the doors. Absolutely disgraceful. They are a national joke! Please use anyone else PLEASE. I never write reviews, but this was too much!!

What a joke. Constantly dropping out, the absolute worst internet service imaginable. Please save your time and money and don’t use this garbage ‘service’. I would give them 0 stars is possible. Horrible HORRIBLE.

Have been on Foxtel NBN for approx 3 weeks. Telephone and NBN continually go down.
Continually have to reconnect the internet to the laptop and the IQ4 box to the internet.
When you ring Foxtel the staff are not able to know how to fix the problem.
I emailed the NBN but they have ignored me.
The whole NBN is a mess and we all have to on eventually.

Don’t even think about getting FOXTEL broadband. I decided to go with them to save money because I already had Foxtel on my tv. Worst decision I ever made. The modem is rubbish - the signal is rubbish. Every time I turn the tv on I have to reconnect my iQ3 to the internet. Sometimes it won’t even connect. Download speeds are pitiful. They old me it was my iQ3 box that was the problem and sent me a new one Even though I told them that I never had any problems with my Telstra modem. I am currently sitting in front of my tv watching the “connecting” wheel spinning and nothing happening.