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Heating & Cooling, Cooling OnlyReviewer Photos & Videos
Sylvia CPerth, WA
- 6 reviews
- Lifestyle ASTG09KMCA (2.5kW / 3.2kW)
- Verified purchase
Excellent for my baby's room!
We purchased this smaller air con for our small baby's room. We had used bigger Fujitsu units before for our living room and bedroom and again, it didnt disappoint us this time. It's really quick to cool down the room in the summer weather. It's quiet, great for bub's sleep. And we love using the timer function so that it's not too cold overnight. Very happy with the purchase.
1 comment
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MichaelMetropolitan Adelaide, SA
- 2 reviews
- Lifestyle ASTG09KMCA (2.5kW / 3.2kW)
- Verified purchase
Vibrations on the 3.5kw ASTG12KMCB Wifi model & wifi server is below satisfactory.
Have had two Fujitsu units installed on 21Dec18 one a 5Kw and a 3.5Kw. Have both units installed on a blue board wooden frame construction house right next to each other, both with isolation mounts.
So like a few people here the 3.5Kw system is noisy as hell. Like something is missing inside the unit?? Being well diverse in fault finding I went to investigate the installation. First I spotted the unit was 1.4 degrees out, fixed that by replacing the rubber isolation mounts and now is only 0.1 degree out. Installed the wifi app which was a pa...Read more
3 comments
Fujitsu A.Fujitsu
Hi Michael, Thank you for the feedback. We would suggest you contact our Adelaide office to discuss your problem. They can be reached on (08) 8172 1180 and hopefully can resolve your issue.
Thank you for you reply, I have organised for one of your reps to come out and have a look. This star rating was more for the electrical company that installed this unit but thank you again.
Fujitsu A.Fujitsu
Hi Michael, we are pleased to hear one of our reps will be coming to assess your air conditioner for you. Please don't hesitate to contact us if you need any further assistance. Your custom and feedback are important to us.
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Kaneperth
- 5 reviews
Excellent product overall.
This unit initially actually gave me a real scare the first night it used it overnight when I woke up hearing gurgling noises and thought something was wrong with the product .But since getting used to it and reading the booklet and understanding the noises I'm now not afraid its going to break down and have come yo really like it very much Its a great product which works beautifully and is fantastically economical and efficient .I'm actually very inpressed with sciences progress in making clean effective five products that work like magic and are a lot less harmful to the environment and so quiet for neighbours .Its really fantastic .
1 comment
Fujitsu A.Fujitsu
Hi Kane, Thank you for taking the time to place your comment and rating on Product Review. We are delighted to hear you are pleased with your Fujitsu Air Conditioner ASTG18KMCA and this is working well for you.
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Find out how Fujitsu Lifestyle compares to other Split System Air Conditioners
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KanePerth, WA
- 4 reviews
- 1 like
Very noisy with heating and gurgling sounds
This unit is very good for cooling However it is noisy with refrigerant sounds, which apparently is normal, and blows warm and cool air around the room Its not suitable for a bedroom unless your used to noises .The new gas, the r32 does not get warm like the 410 gas does and it doesnt get warm like the r22 did .The old air conditioners were far better, smaller less Intrusuve in the room, quieter,and warmer in winter and colder in summer .The new technology is noisy and best just for cooling .On the plus side they are economical Very good for ho...Read more
t climates. It's cold here and honestly old fashioned oil heaters were much better and even still a gas heater is much cosier and warmer than the air conditioner, and almost totally silent But gas is expensive.Wood fires were the nicest of all and coal was great1 comment
Fujitsu A.Fujitsu
Hi Kane, Thank you for taking the time to place your comment and ratings on Product Review. With all air conditioning systems, the indoor emits noise when operating which is stated on the side of the ... Read more
machine and all technical literature. Newer machines control the temperature far better than older machines and going off what you have explained, it sounds as if the older machine was overshooting the set temperature meaning it would heat the room past the set temperature. If you feel that the room temperature is not as warm as you would like, simply adjust the remote controller temperature up which will give the same effect. Due to energy standards air conditioners have to meet today, indoor units have generally increased in size to meet these guidelines and as you have pointed out, they are now cheaper to run. Newer refrigerants have been developed as their global warming potential is lower than the older refrigerants which have also increased efficiency and as part of government guidelines, the older refrigerants can no longer be used in new systems. We appreciate your feedback which will be used for future improvements. Please don't hesitate to contact us if you have any further questions and we will do our best to assist you.Similar opinion? Write a review on ieatwords.com.au!
ChristianyonasSydney
- 12 reviews
- 1 like
Awesome Aircon
Personally I'm happy with this Aircon. The size is not too big so it fits great in my small bedroom. It is quite and the breeze keeps me cool during the hottest summer. If you haven't used it for a while it might blow an unpleasant odor when you turn it back on for the first few seconds. However, in spite of that, this Aircon is great and good value for money.
1 comment
Fujitsu A.Fujitsu
Hi Christianyonas, Thank you for placing your rating and comments on Product Review. Your custom and feedback is important to us. We are delighted to hear you are pleased with your purchase of your Fu... Read more
jitsu Air Conditioning Unit and this has kept you cool during this hot season. Please don't hesitate to contact us if you have any further questions and we will do our best to assist you.Similar opinion? Write a review on ieatwords.com.au!
Mina K
- 3 reviews
LOVE THE AIRCON
This air con is much better then my previous one.
Love it.
My previous air con broke and i purchased this fujitsu one. And its fantastic.
So far it has been very hot in queensland and this air con is cooling my family down easily.
It has a function where you can turn the aircon on from your phone.
1 comment
Fujitsu A.Fujitsu
Hi Mina, Thank you for taking the time to place your rating and comments on Product Review. Your custom and feedback is important to us. We are delighted you are pleased with your Fujitsu ASTG22KMCA during this hot season.
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lynSouth East Queensland, QLD
- 6 reviews
- 1 like
Faultless.
We LOVE this air conditioner. Perfect for the bedroom as its so quiet, and with lots of great settings including Powerful which cools the space in minutes even if its 40 deg C. The heating during winter was also great but being in Qld not as vital as the cooling.
2 comments
Fujitsu A.Fujitsu
Hi Lyn, Thank you for taking the time to place your comment and rating on Product Review. We are delighted to hear you are enjoying your Fujitsu AirConditioning during this hot season. Please don't he... Read more
sitate to contact us should you have any questions and we will do our best to assist you. Tel: 1300 364 484.No worries. We are SO happy when a product meets or exceeds our expectations cos believe me, its not that common.
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DavidGreater Melbourne (Outer), VIC
- 8 reviews
- 2 likes
- Lifestyle ASTG18KMCA (5.0kW / 6.0kW)
- Verified purchase
Quiet, efficient and flexible
This Fujitsu Reverse cycle split system is fantastic. It is quiet but quickly cools the large bedroom/ensuite/walk-in robe area. It can be run as fully automatic based on the temperature set and will either cool or heat but can also be run manually based on settings input by user. Everything is done by the remote control.
1 comment
Fujitsu A.Fujitsu
Hi David, Thank you for taking the time to place your comment and rating on Product Review, your custom and feedback is important to us. We are delighted to hear you are pleased with your Fujitsu reve... Read more
rse cycle split system, especially during this very hot season. Please don't hesitate to contact us if you have any further questions and we will do our best to assist you.Similar opinion? Write a review on ieatwords.com.au!
SemaMelbourne
- Lifestyle ASTG18KMCA (5.0kW / 6.0kW)
- Verified purchase
Great cold breeze
I have recently purchased x2 split systems and they are great within matter of 5 minutes Yukon can feel the difference in the cool breeze. It's extremely powerful and the cold travels well. Definitely recommend 2.5kw is great for main bedroom and 5kw for a big living space is great
1 comment
Fujitsu A.Fujitsu
Hi Sema, Thank you for placing your comment and rating on Product Review. Your custom and feedback is important to us. We are delighted to hear you are enjoying your Fujitsu ASTG18KMCA especially duri... Read more
ng this hot season. Please don't hesitate to contact us if you have any further questions and we will do our best to assistSimilar opinion? Write a review on ieatwords.com.au!
Find out how Fujitsu Lifestyle compares to other Split System Air Conditioners
Know better, choose better.
SimonMetropolitan Adelaide, SA
- 4 reviews
- 2 likes
Great A/C very economical
i'm very happy with this air conditioner, its costs very little to run, functions very quietly and very effective. the only improvement could be a backlight on the remote control.
1 comment
Fujitsu A.Fujitsu
Hi Simon, Thank you for providing your feedback on Product Review. We appreciate you taking time to do this.
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siggyholsworthy
- 2 reviews
not happy at all with that unit.
I did the wrong thing to replace my 10 year old Kelvinator with the 7.1 Fujitsu, it is working flat out all day but the house is still hot 30 degrees. The installer replaced the gas, it was ok for 2 weeks. I rang the installer again, I was told to ring Fujitsu.The Fujitsu technician who spent several hours fixing and re gassing the outside unit. Still not cooling the house. Not happy at all with Fujitsu products.
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JackieEXETER
- Lifestyle ASTG34KMTA (9.4kW / 10.3kW)
- Verified purchase
Unit does not work - 2 years old
Unit stopped working December 2022. Unable to get an authorised dealer out for about 3 weeks. When a service agent was able to inspect they found that the installation was ok but there was a leak somewhere in the main unit. Fujitsu advised that there was no stock of an inside unit but they did have a part available which was explained to me "as the whole guts of the unit except the white casing". Well today the 31st Jan the service dealer came back to replace the internal "guts of the unit". Well when they opened the part it was not the whole i...Read more
nternal unit. It was going to require 8 hours worth of work for the 2 installers to assemble a new machine (using some of the existing parts) and was advised that they only get 2 hours worth of reimbursement. They are again requesting a whole new assembled unit. Until then I am the one suffering from a faulty machine - terrible for a unit whose running time was only 23 months. Fujitsu reference 3968811 comment
Fujitsu A.Fujitsu
Hi Jackie, We are sorry to hear of your experience with your Fujitsu Airconditioning especially during this very hot season. We hope the replacement airconditioning unit will be working well for you v... Read more
ery soon. Please don't hesitate to contact our Service Team and we will do our best to assist you.Similar opinion? Write a review on ieatwords.com.au!
karen55Greater Melbourne (Outer), VIC
- 31 reviews
- 3 likes
GREAT COOLING
Fairly quiet unit for single bedroom. Keeps room very comfortable even on the hottest of days. Only disappointment it doesn’t have side ways swing, only up and down. Had small issue in beginning but Fujitsu came straight out and helped me. So great customer service. Plenty of fan speeds and can set a times for it to go on and off. Highly recommend.
1 comment
Fujitsu A.Fujitsu
Hi Karen, Thank you for taking the time to place your comment on Product Review. Your custom and feedback is important to us. We are delighted to hear you are pleased with the cooling of your Fujitsu ... Read more
ASTG09KMCA and you have received excellent customer service from our Service Team. Should you have any further queries please don't hesitate to contact us and we will do our best to assist you.Similar opinion? Write a review on ieatwords.com.au!
Jeffrey ShowlerCentral Highlands and Goldfields, VIC
- 9 reviews
- Lifestyle ASTG09KMCA (2.5kW / 3.2kW)
- Verified purchase
Fujitsu C2.5KW/H3.2KW Split AirCon System 5☆'s
Fantastic and Great for Extremely Hot and Humid 44.7°C Days, Controls are Easy and Simple to Use, and, and Very Quiet and Energy Efficient using only 500Watts, or 1kWh of Power Every 2 Hrs, the External Outside Compressor Unit is Nice and Compact, and the Fujitsu AirCons has a Very Moderate Sized Cooling Fan to Disburse the Heat Away from the Outside Compressor Unit, and Needs Just 12 monthly Cleaning of Head Units Dust Filters and Comes with 5 Yrs Fujitsu Unconditional Warranty
1 comment
Fujitsu A.Fujitsu
Hi Jeffrey, Thank you for placing your comments on Product Review. Your custom and feedback is important to us. We are delighted to hear you are so pleased with your Fujitsu ASTG09KMCA.
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RGTGreater Melbourne (Inner), VIC
- 5 reviews
- Lifestyle ASTG12KMCA (3.5kW / 3.7kW)
- Verified purchase
Not as I expected
I must say my experience with Fujitsu assist hasn't been the best. I am even in doubt now with the quality of the product.
Unit was installed in November 2018. Early December I requested Fujitsu to inspect as unit produced musty smell throughout the night and temperature increased by itself (even without the human sensor on). I was promised by someone from Fujitsu Assist that we would be contacted first week of Jan as no one was available. 1st week of Jan ended, no one contacted us, we had to contact them.
In second week of Jan, someone ...Read more
came and had a look, he said he would come back and do something so that the smell would go away. Now 2 weeks after, smell still exists, temperature still increases (as if the human sensor is turned on), but still no follow up, no phone call. The lady on the customer service call centre was not exactly friendly either. We just want clarity and help, I don't think a simple phone call and an explanation is that hard. Air cons are not cheap for some people. We would like to have a feeling that it has been a smart investment, but so far we haven't. I guess next time we will stick with the senior players, such as Panasonic or Daikin.1 comment
Fujitsu A.Fujitsu
Hi, Thank you for taking the time to place your comments on Product Review. Please be assured your custom and feedback is important to us. We are sorry to hear of your experience especially during thi... Read more
s extremely hot season. Please kindly private message your contact details and address so we can immediately investigate your situation and do our best to assist you.Similar opinion? Write a review on ieatwords.com.au!
Find out how Fujitsu Lifestyle compares to other Split System Air Conditioners
Know better, choose better.
LoryMetropolitan Adelaide, SA
- 5 reviews
Perfect. Words cannot describe it
This is the best air conditioner ever. It cools our whole 3 bedroom house. We run it 24/7 during great heat waves. Its been left on 3 days in a row a couple times. But it never misses a beat! I sleep so well with it on.
And lately in Adelaide its been in the mid 40s. The other day it was 48 degrees. And this aircon kept us safe and cool.
When we were shopping for this aircon we looked at its competitors. But im glad we picked the fujitsu. I love that it has the powerful option, which has come in handy during renovations and the great heat. Dont know how we got by without it. Best thing ever!
1 comment
Fujitsu A.Fujitsu
Hi Lory, Thank you for taking the time to place your comments on Product Review. Your custom and feedback is important to us. We are delighted to hear you are enjoying your Fujitsu Airconditioning and... Read more
it definitely makes a big difference especially in this great heat. Stay cool, and keep enjoying your Fujitsu ASTG24KMCA.Similar opinion? Write a review on ieatwords.com.au!
Delivered faulty and no customer service
Avoid at all costs. Purchased a new unit and had it installed only for the installer to advise the unit had a blocked valve and needed a Fujitsu technician to fix it. Fujitsu customer service took half a day to answer the phone then booked a service call for the following week. Every call to customer service goes to a message that isn’t responded to, called head office asking to complain and got transferred to another message that also wasn’t returned. Sadly this review is exactly the same as another on this site
1 comment
Fujitsu A.Fujitsu
Hi Matt, Thank you for providing your feedback on Product Review. I'm sorry you are experiencing this. Our CoOrdinators are doing everything they can to contact every customer that calls us. If you like please call them on 1300 658 840.
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LordCSouthwest, VIC
- 4 reviews
- 4 likes
It does not work at all --- caveate emptor
Long wait for installation from 8th to 20th December 2018. Has never worked since testing by installer. Installer came back and could not fix the problem. Still waiting for the Fujitsu service person to come and repair it. Current temperature in the 40cs. Not much fun for a machine manufactured by a company that claims to be the most trusted in their industry. CAVEATE EMPTOR.
11 comments
Fujitsu A.Fujitsu
Hi Lord C, I'm sorry to hear of your experience. Usually, new installations are warrantied by the installer for a year and they return to resolve any issues. If you would like to call our Service Ma... Read more
nager on 1300 658 840 and quote reference 396374 we will be happy to discuss this further with you.As already stated in original post, the installer returned promptly and inspected the air conditioner and declared it was not an installation problem but that the the unit itself is faulty. Your auth... Read more
orised technicians have been contacted by both Harvey Norman and the installation company with no result. We are happy to use this forum to continue discussing with you an urgent solution to this problem.Fujitsu A.Fujitsu
Hi LordC, Thank you for your reply, in regards to your comments please privately message us your contact and address details so we can urgently investigate your situation.
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MarkMelbourne
- 5 reviews
- 1 like
Pretty good
Purchased a Fujitsu air con and it dose a pretty good job. I love the sleep function on the air con as it mean I can leave it on when I’m in bed but not have to leave it running for the whole night. I would strongly recommend this product.
1 comment
Fujitsu A.Fujitsu
Hi Mark, Thank you for taking the time to place your comment on Product Review. We are delighted to hear you are enjoying the sleep function on your ASTG18KMCA. Your custom and feedback is important ... Read more
to us. Should you have any further queries please don't hesitate to contact us and we will do our best to assist you. Free Toll 1300 364 484.Similar opinion? Write a review on ieatwords.com.au!
PeteGreater Melbourne (Outer), VIC
- 7 reviews
- Lifestyle ASTG24KMCA (7.1kW / 8.0kW)
- Verified purchase
Fujitsu 7.1Kw Air Conditioner is great
I purchased a Fujitsu 7.1Kw split system Air Conditioner in December 2018 from Ace Cooling & Heating and have found it is perfect for the living, dining and kitchen area in my house.
I have also used it with 2x bedroom doors open and it was effective cooling such a large space.
It coped with the 40° plus days we recently had and I believe it is very energy efficient.
I checked my Energy Account online and the Smart Meter indicated on the hottest days my Electricity usage was perhaps twice what was normally used but this was calculated at $2....Read more
1 comment
Fujitsu A.Fujitsu
Hi Pete, Thank you for your feedback that you have provided on Product Review. We are happy to hear you are happy with your air conditioning purchase.
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Questions & Answers
Jasonasked
Hello I'm looking at buying this unit, but want it to heat or cool a areas 6m x 7m open living area . Do u think it will do the job
2 answers
Fujitsu A.Fujitsu
Hi Jason Thanks for your question, we would always recommend an installer to inspect your premises for the best outcome. Please visit our website for a guide too https://www.fujitsugeneral.com.au/residential-range/economatch
Hello Jason. The 7.1 kW sure is a powerful one ! I also reckon you get an expert to give an opinion. If you get the wrong one your electricity bill could be astronomical!!
Liz R.asked
Should I turn off power outside over winter. Have wood fire so not needed then.
2 answers
I leave mine turned on all year, there is no need to turn the isolation sw off unless for maintenance.
Fujitsu A.Fujitsu
Hi Liz, Yes you can turn it off if you are not going to use it but please keep in mind that you will need to give it time, at least a few hours before you use it when you turn it back on.
Michaelasked
Hi. I need to clean the blower coil in my air conditioner my model is astg12kmca Do you have a vid' or step by step instructions
1 answer
Fujitsu A.Fujitsu
Hi Michael, Thank you for your question on Product Review, we would highly suggest for you to book a service call so a technician can attend to clean your coil for you for safety reasons and also for the warranty not to be affected. Please contact our Fujitsu Assist Team and they will advise you the nearest Fujitsu Service Agent in your area Tel: 1300 364 484 we look forward to assisting you.
Prices
- Fujitsu - ASTG09CMCA - Inverter Wall Mounted - Cooling Only - 2.5kW(C)$599.00
- Fujitsu 7.1kW Reverse Cycle Split System Inverter Air Conditioner ASTG24KMCA$1,884.00
- Fujitsu - ASTG30KMTA - 8.5kW(C)/ 9.0kW(H) - Inverter Split System$2,199.00
- Fujitsu - ASTG30KMTB - 8.5kW/9kW RC Inverter Air Conditioner$2,299.00
- Fujitsu 8.5kW Cooling Only Split System Inverter Air Conditioner ASTG30CMTB$2,364.00
- Fujitsu 9.4kW Cooling Only Split System Inverter Air Conditioner ASTG34CMTA$2,545.00
- Fujitsu - ASTG34KMTA - 9.40kW(C)/ 10.3kW(H) - RC Inverter Split System$2,599.00
- Fujitsu 9.4kW Cooling Only Split System Inverter Air Conditioner ASTG34CMTB$2,712.00
- Fujitsu 9.4kW Reverse Cycle Split System Inverter Air Conditioner ASTG34KMTC$3,230.00
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Fujitsu A.Fujitsu
Hi Sylvia, Thank you for providing your feedback on Product Review. We are glad to hear you are very happy with your purchase.