??!

Reviews

4.2

106 reviews
5
(77)
4
(9)
3
(2)
2
(2)
1
(16)
  • Value for Money
    4.6 (44)
  • Transparency
    4.8 (37)
  • Customer Service
    4.7 (50)
  • Adequate Speeds Yes (88%) · No (12%)
Previous
Next
Brian B

Brian BNorthern Region, NSW

Disconnected Connection, but Great Support

published

Aila did a great job helping me out with my wifi so I thank you

published

Wifi is working great now thanks very much Aila for all you did I appreciate what you have done for me so once again I thank you very very much

It's great

published

The service has always been top notch, It is great to get treated with respect. HarbourISP is a great company that l am proud to be able to use. Thank you

Internet Service Providers

Find out how Harbour ISP Fixed Wireless compares to other Internet Service Providers

Know better, choose better.

Compare all
Neggy

NeggyGreater Melbourne (Inner), VIC

  • 2 reviews

Exceptional service

published

Thank you Joel for assisting me with my enquiry. It is people like yourself that keep businesses successful. I was looking at changing providers but your help prevented this. Thank you so much once again.



Perfect Services

published

Grace gave me great service.
After I applied the NBN package and got contacted by Grace, she follows up till the completion of NBN installation at my shop.
She even offers temporary router with mobile sim card while we're waiting for NBN installation.

Paul S.

Paul S.Mid North Coast, NSW

Costomer service

published

Really good. Hardly any problems and when I did have one they fixed it for me. Love my wifi

published

Had problems with my Wi-Fi connection but problem was solved and I am extraordinarily happy. The technicians were very helpful and rang me when they thought they knew how to fix it and they did

Happy cat

Happy catSouth Australia

  • 2 reviews

Very helpful

published

Harbourisp are excellent and karmille was very helpful sorting out why I had slow connection and contacted me often to say they were working on my upgrade would recommend them

connection issues

published

Service was concise, helpful and responsive. When I spoke to Mae, she answered all my questions and returned my call when she said she would. So far, a great service.

Internet Service Providers

Find out how Harbour ISP Fixed Wireless compares to other Internet Service Providers

Know better, choose better.

Compare all

Excellent technical support from Karmille Quin on the HarbourISP Service Desk

published

Karmille expeditiously sorted through hardware red herrings to unearth erroneous login and password details in a patient and courteous manner in under 30 minute to ensure the connection was available on the first day.

Elijah Ewing

Elijah EwingSouth-Eastern Region, NSW

Frequent dropouts, unusable during peak times

published

Outside of peak times our service is solid and reliable, however during the majority of hours we have dropouts and a poor speed which is outclassed by even mobile broadband.

Jesse

JesseCentral, SA

Thanks so much Bryan he fixed it and had us up and running in no time! :)

published

Our connection was ok but now thanks to bryan, it is perfect, he somehow realized there was a problem and resolved it in minutes, an issue that had gone unnoticed by 6 or more other techs and multiple phone calls. Thanks again mate :)

Great so far.

published

The internet service dropped out but Carlo Andal was excellent in his support over the phone. His professionalism was notable and I found him very easy to work with. Thanks Carlo

Gabe

GabeWide Bay-Burnett, QLD

Resolved technical issues

published

My router stopped working a couple days ago - quick call to Aila at the help desk and she talked me through it over the phone - I’ll bet was not easy in her as I am not tech savvy - but she got us back online and has been running sweet ever since ! Thanks again Aila!

Juan

JuanSouth East Queensland, QLD

Perdect help

published

The installations was not clear enough to be performed by the client, it is not that easy as router instructions. Very helpfull the guy giving instructions trought the phone. Regards

Internet Service Providers

Find out how Harbour ISP Fixed Wireless compares to other Internet Service Providers

Know better, choose better.

Compare all

Paul was super helpful and fixed my problem very quickly

published

Have had some drop outs but nothing too serious, this isn't the ISP however it's just the Fixed Wireless connection. Paul was really helpful in getting my service up and running though when I couldn't initially get it to work.

Anne

AnneWide Bay-Burnett, QLD

Very Happy

published

Our service was very reliable and we had no issues with your company. We sometimes have a small drop out when it is cloudy or storms, however this is to be expected with satellite wireless

Daniel

DanielSydney, NSW

Joel's help was fantatsic

published

I really appreciated the help Joel offered me. I was ringing back for some clarifications and he provided excellent service on all fronts. He even took the time to explain things clearly.

Always helpful

published

My connection has been really good I've only had one drop out but my problem was solved quickly. The service has always been great.

Connection TypeNBN Wireless
1 comment
Harbour ISP
Harbour ISPHarbour ISP

Hi SAS, fantastic to hear that you're satisfied with our service. Thank you for choosing to connect with us. Should you encounter an issue in the future, please don't hesitate to give us a call. Thanks for the review!

MercedesM

MercedesM

  • 2 reviews

Excellent customer service

published

The connection was playing up, but Chris fixed it all!! Phone and internet working great once again.

Customer service is impeccable, patient and kind.

Thank you

Connection TypeNBN Wireless
1 comment
Harbour ISP
Harbour ISPHarbour ISP

Hi MercedesM, that's awesome to know! Great to hear that you are satisfied with our service and support. Should you encounter an issue in the future, please don't hesitate to give us a call. Thanks for the review!

Page 3 of 6
See all Harbour ISP reviews

Questions & Answers

Sorry, there are no questions about Harbour ISP Fixed Wireless but you can read 10 questions about Harbour ISP.

Get an answer from our members and Harbour ISP representatives

Other Internet Service Providers

Previous
Mint Telecom

Mint Telecom

4.9(357)
Launtel

Launtel

4.9(256)
MATE

MATE

4.4(2,051)
Bordernet

Bordernet

4.7(65)
OptiComm

OptiComm

4.1(352)
OntheNet

OntheNet

4.7(56)
Lizzy

Lizzy

4.5(55)
Next

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.