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Reviews

4.3

317 reviews
5
(230)
4
(41)
3
(4)
2
(3)
1
(39)
  • Build Stage
    • Pre-Construction (137)
    • Post-Construction (34)
    • Mid-Construction (30)
  • Customer Service
    4.8 (182)
  • Site Admin
    4.6 (89)
  • Timeliness
    4.7 (108)
  • Structural Integrity
    4.5 (44)
  • Plumbing & Waterproofing
    4.6 (40)
  • Electrical & Lighting
    4.6 (39)
  • Flooring
    4.5 (28)
  • Transparency
    4.7 (137)
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A lelli

A lelliMetropolitan Adelaide, SA

  • Verified customer

Ian Zeng building consultant

published

Ian handled all questions about our building and subdivision in a professional and prompt manner. I recommend all my friends and family to speak with Ian about their new builds. He makes sure that we are getting the best outcome possible and has gone above and beyond to help us.



1 comment
Hickinbotham
Customer Service T.Hickinbotham

Thank you for leaving a review of your experience with Hickinbotham so far!
We'll make sure this gets back to Ian and the wider team.
Kind regards,
The Hickinbotham Team

Jess

JessMetropolitan Adelaide, SA

  • Verified customer

Thanks to Drew & Hickinbotham!

published

A huge thanks to Drew at Seaside Moana. This will be our first home, and Drew has made us feel confident that we have made the right choice to build. We have had ongoing support and rapid responses to our millions of questions. He has been professional in providing design advice and has listened to our ideas to come up with the perfect custom home that suits exactly what we want. We are still in the early stages but our experience with Hickinbotham has been super easy so far. Drew suggested we visit the showroom as many times as necessary, which we have started doing, and the staff there were great too. Super happy and excited to see what happens going forward!

1 comment
Hickinbotham
Customer Service T.Hickinbotham
Helen

HelenMetropolitan Adelaide, SA

  • 2 reviews
  • Verified customer

Thank you Cliff Green and the Team at Hickinbotham

published

The entire experience from initial design to completion of the build was a painless and very well organised process. Every staff member with whom we interacted was polite, and knowledgeable.The Design Studio is a very impressive place, having many options for your new home interiors located in the one area. The build came in on budget and the quality of the workmanship was great. Thank you Cliff Green, our building consultant for guiding us with your expertise.Thank you Jarred, our building supervisor, we appreciated your knowledge and helpful nature and attention to detail. We are very pleased with our house.Thank you Hickinbotham, we plan to do it again !!

1 comment
Hickinbotham
Customer Service T.Hickinbotham
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Michael B.

Michael B.Metropolitan Adelaide, SA

  • Verified customer

Thank You Ian and Hickinbotham!

published

As first time home builders we have had an excellent experience working with Ian to design our first home. He is a very professional individual and gave us a ton of great advice on many aspects that we didn't even consider initially. Together we have worked towards designing a house that is perfect for our young family.
He had always been extremely responsive, replying to my queries in a matter of minutes no matter what time of the day I messaged him!
We are now excited for the next stage of the build and looking to see our final design in reality!

1 comment
Hickinbotham
Customer Service T.Hickinbotham

Hi Michael!
Thank you for leaving your review of your experience with Hickinbotham so far! We can;t wait to see the final product!
Kind regards,
The Hickinbotham Team

AJ A.

AJ A.Metropolitan Adelaide, SA

  • 2 reviews
  • Verified customer

Thanks Ian and Hickinbotham

published
1 comment
Hickinbotham
Customer Service T.Hickinbotham

Thank you for the kind words regarding your experience with Hickinbotham so far! We really appreciate the feedback and will pass it on to Ian and the team.
We look forward to building your new home!
Kind regards,
The Hickinbotham Team

  • Verified customer

Thank You Hickinbotham!

published

As a first time home builder I can not thank Ian Zeng enough for the support and guidance he has given me. Ian's professionalism is exemplary and he consistently goes above and beyond to ensure a smooth building process for me. I am appreciative to all at Hickinbotham who have supported me on my home building journey. I highly recommend Ian and Hickinbotham to anyone considering building in the future.

1 comment
Hickinbotham
Customer Service T.Hickinbotham
  • Verified customer

Thank you Hickinbotham Team

published

Thank you Neil, Graham and all the trades for the quality of your work and for your easy going can do attitude. We are so impressed with every aspect of this build and thankyou all.
Wishing you all a safe and Merry Christmas, we are looking forward to moving in soon.

1 comment
Hickinbotham
Customer Service T.Hickinbotham
Farmboy

FarmboyCentral, SA

  • Verified customer

Above and Beyond

published

We were looking for a building company that was able to gain our trust quickly. Hickinbothams did this by being 'real,' whilst also displaying a high degree of professionalism and the ability to offer insightful suggestions to complement our own ideas. We were able to create our own design based upon one of their plans without any hassles. Our consultant, Joanne was available to us at all times and went above and beyond her normal responsibilities to ensure we were comfortable throughout the pre-construction process.

1 comment
Hickinbotham
Customer Service T.Hickinbotham
  • Verified customer

Amazing experience with building consultant Michelle Bryant!

published

I was well looked after when signing up for my build! Michelle did an amazing job looking after me being a first time builder! Cannot recommend her enough! She worked within my budget and worked hard to still include my must haves in the plan/quote! She was very polite and listened to everything I had to say and had some great suggestions!
Thanks Michelle!

1 comment
Hickinbotham
Customer Service T.Hickinbotham
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Nazzareno

NazzarenoMetropolitan Adelaide, SA

  • Verified customer

Professional service

published

From start to finish the build and organisation of the staff at Hickombothan was great service and very helpful to me,I was very happy with the price and service thanks to all the staff and any time we needed assistance from staff we always got professional advice., we are now at the stage of pouring the slab and from here now we are just so excited,like to thank Louise Ashmore, she was great and she is so professional in her work, again great job guys

2 comments
Hickinbotham
Customer Service T.Hickinbotham
Nazzareno
Nazzareno

Thanks so much,for your assistance and Im looking forward to a good future with my wife and family .its a pleasure to have you build our beautiful home kind regards Nazzareno Traino

  • Verified customer

Drew is wonderful

published

We are in our pre construction phase and our go to, Drew Wescott has made the entire process stress free. He helped us choose and re design the perfect home. With his experience and knowledge the additions we made to the design were budget friendly while still meeting our needs. He responded to all of our requests efficiently whether it was 8am Monday morning or 7pm Saturday night. Thank you Drew for making the process fun and exciting and for being so helpful!

1 comment
Hickinbotham
Customer Service T.Hickinbotham
  • Verified customer

Great Quality service!! DREW IS THE MAN TO SEE!

published

The experience we have had with HICKINBOTHAM has been excellent so far! Drew WESCOTT has helped make the process super easy and stress free.

Reccommend people see Drew as he is outstanding in answering questions and one of a kind.

We are extremely happy with our choice with going with HICKINBOTHAM

1 comment
Hickinbotham
Customer Service T.Hickinbotham
Molly

MollySouth Australia

  • Verified customer

Fantastic experience with Ian Zeng

published

Our experience building with Hickinbotham was excellent so far. At the sales stage Ian Zeng provide invaluable design advice and cost saving options. After speaking to a number of builders in Adelaide. We found Ian Zeng from Hickinbotham to be the most knowledge,& understanding of our needs. He went above and beyond and exceeded all of my exceptions. Moreover, he is so patient, answered every single one of my questions if even after hours and nothing was ever too hard for him. We couldn't be more grateful for him. He had made this whole process really enjoyable for us and we couldn't recommend him enough to others.

1 comment
Hickinbotham
Customer Service T.Hickinbotham
  • Verified customer

Hickinbothams #1 salesman! Fantastic customer service.

published

We have recently signed a build contract with Hickinbotham, in which Drew Westcott is our sales associate. Drew has gone above and beyond in helping us secure the land and start this very exciting new chapter in our lives. Drew has worked exceeding hard during this process in working on house designs and perfecting this home especially for us. Drew is very approachable and has great design vision and skills. He has been a joy to work with in this process and we couldn't be more grateful for him. He has made our experience thus far with Hickinbotham a joy and we couldnt recommend him and this company enough to others due to his amazing customer service.

1 comment
Hickinbotham
Customer Service T.Hickinbotham
Lauren W.

Lauren W.Metropolitan Adelaide, SA

  • Verified customer

Joanne is so helpful!

published

Joanne is such a friendly consultant. She took her time with us newbies who didn't understand a lot of the building jargen. She gave us suggestions in our budget range and was flexible with meeting times. Oh, and not to mention, super patient with our 3 children!!! Joanne was understanding when we kept being indecisive and gave us honest opinions. She really made the initial stage of buying a house such a breeze!

1 comment
Hickinbotham
Customer Service T.Hickinbotham
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  • Verified customer

Joanne Caruso - an absolute superstar!

published

We'd like to thank Joanne Caruso from Hickinbotham for everything she has done for us throughout the pre-construction phase of our build. Joanne makes building a house easy. She was always happy to answer our questions, she is honest and upfront, and she is very knowledgeable. Being first home owners we were not sure if we could afford to build but Joanne was very willing to spend the time with us and work within our budget - if it wasnt for her we would not be building right now. She had made this whole process really enjoyable for us and would recommend her time and time again.

1 comment
Hickinbotham
Customer Service T.Hickinbotham
April A

April ASouthern and Hills, SA

  • Verified customer

Great Customer Service, Easy Process!

published

Michelle Bryant at Hickinbotham has made the Pre-construction Stage so much easier with her great customer service and attention to detail. As a first home buyer I was excited but nervous about building as I am learning everything along the way.Michelle has been happy to answer questions outside of work hours which has been very helpful due to hours I work and helped take the nerves away. Michelle was very quick and prompt getting back to me. The quote fit my budget and I got the floorplan I wanted with just a couple of edits with Michelle's help it was perfect for me. I Highly Recommend using Michelle Bryant at Hickinbotham as your building Consultant.

1 comment
Hickinbotham
Customer Service T.Hickinbotham
Delray

DelrayCentral, SA

  • Verified customer

Fantastic, couldn't be more helpful.

published

Thank you to Joanne Caruso for helping us with the purchase of our land and house, she went out of her way to make this so easy and enjoyable, we are only at prebuild stage but can't thank Joanne enough for her assistance, advice and communication with us, answering all our questions and concerns promptly, we would definitely recommend Joanne and we are now looking forward to selections and moving to our new home.

1 comment
Hickinbotham
Customer Service T.Hickinbotham
Zosh

ZoshMetropolitan Adelaide, SA

  • Verified customer

Great Experience with Hickinbotham

published
1 comment
Hickinbotham
Customer Service T.Hickinbotham
Seachange

SeachangeMetropolitan Adelaide, SA

  • Verified customer

The Perfect Seachange

published

I would like to thank Drew Westcott for finding us our perfect block and assisting with our plans too provide us the home in which we intend to build. He has gone way beyond our expectations to meet our particular needs. He was very patient, understanding and came up with some terrific ideas. We would highly recommend Drew as a sales consultant because of this we have had a good experience with Hickinbotham so far. Regards Our Perfect Seachange.

1 comment
Hickinbotham
Customer Service T.Hickinbotham
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Questions & Answers

Amy

Amyasked

Can you change your plans mid construction? I’ve sent an email regarding change of sliding doors and am awaiting a response.

No answers
Quynh T.

Quynh T.asked

My house was built in 2005 by Hickinbotham. Anyone know what is the brand for the builder's standard tapware (flick mixer). I need to my shower flick mixer. Thanks. Quynh

No answers
Curious builder

Curious builderasked

As a second time builder of Hickenbotham do we get a discount for building again?

1 answer
Hickinbotham
Customer Service T.Hickinbotham

Hi,

Thank you for considering Hickinbotham for your next build!

We will always put our best offer to our repeat clients. Please talk directly to your Building Consultant to find out what we can offer you for building with us a second time.

Kind regards,
The Hickinbotham Team

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