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Brian S-S LeuraSydney Surrounds, NSW
- NSW, Faulconbridge
- Verified customer
Better Home & Experience than we expected
We were told by our friends that we were mad, at our age, to be embarking on a new home, "you know the problems you will have with a builder, everyone does, why don't you just buy an existing home" they said.
Well we considered their advice but still decided to go ahead with CS Duncan/Hotondo at Falconbridge.
We were impressed and swayed by the Companies "easy to deal with" approach from our very first contact and, this Company culture continued all through the design stage and on to, and through, the construction period till handover.
We canno...Read more
t speak highly enough about the CS Duncan Staff, all of whom, at some point had input into our new home. They were always professional, knowledgeable, considerate, courteous and honest and most importantly, from our view, knew their jobs making our experience most enjoyable. How wrong were our friends on this occasion. Since we had built before, many years before, we knew fairly well what we wanted but the detail was where the CS Duncan Staff excelled, taking responsibility for preliminary and final design drawings, council approval, survey requirements and all that mundane paperwork which is absolutely necessary to arrive at the building commencement day. Immediately the construction started it became evident that the CS Duncan Supervisor had no intention of taking any short cuts, rather it was obvious the Company culture of excellence existed, not only with the Staff, but even permeated through all the trades on site, what a relief. Through the build we were delighted to see the efforts made by the Supervisor and Trades to achieve the best quality home, even better than we initially expected. It was as though CS Duncan had instilled in all how to build "old style" that is, quality first and a product which would last a long, long time. We had regular site meetings to which we commend the Supervisor on always being on time and accurate with his building information and scheduling. He gave us a handover date well in advance allowing us to plan our movements and, as we had now come to expect, achieved that date exactly. With respect the Builders costing, we had done some serious budgeting from the beginning, and adjusted our budget as we requested alterations and or additions but at no time did CS Duncan slip in any surprises, which one hears many builders can do, resulting in the final cost being what we expected and were happy with. CS Duncan's Fixed Price Contract is exactly that. We are so happy with our new home and, delighted to say, so are our good friends. They are all taking turns to stop with us, up here, in the blue Mountains.
1 comment
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Josh RancanSydney, NSW
- NSW, Faulconbridge
- Verified customer
Great service and quality build
we have been very impressed with Hotondo Homes, from the initial plan design and Tender, through to the construction commencement and site management.
office staff were excellent with providing updates and assistance
happy to recommend Hotondo Homes in Falconbridge for anyone wanting to build a quality home in the Blue Mountains.
1 comment
Hugo B.Hotondo Homes
Hi Josh,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a terrific experience with Colin and the team from Faulconbridge. Thanks for your great recommendation!
Kind regards,
Hotondo Homes
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- NSW, Faulconbridge
- Verified customer
Great Building Experience
We built our home with C&S Duncan. The process from choice of design to completion was faultless. All the staff at Hotondo Faulconbridge were only to ready to assist with all our requirements and were always cheerful and attentive. We were able to modify the design and incorporate extra requirements. The building process was smooth and well explained and the workmanship first class.
1 comment
Hugo B.Hotondo Homes
Hi Peter,
Thanks for taking the time to review Hotondo Homes. We're so pleased to hear you had such a great experience with our team in Faulconbridge. We hope you make many happy family memories in y... Read more
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TrevorgeMid North Coast, NSW
- 4 reviews
- 1 like
- NSW, Faulconbridge
- Verified customer
First class build and service.
We built our home with Colin Duncan (Hotondo Homes Blue Mountians) and simply put it was a great experience from beginning to end. Great workmanship, great team and finished on time. We chose our design to suit a narrow block and as a result we have a lovely home that we, the family, our neighbors and friends all admire.
Would highly recommend the Hotondo Blue Mountains team to anyone seeking an honest fuss free result.
1 comment
Hugo B.Hotondo Homes
Hi Trevorge,
Thanks for taking the time to review Hotondo Homes. We're glad to hear you had such a great experience with Colin and the team from the Blue Mountains. Thank you for your fantastic recom... Read more
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Bushido
- 11 reviews
- NSW, Faulconbridge
- Verified customer
Doesn't get any better than this!
Reliable, professional, knowledgable, awesome! Not the words you usually hear when talking builders.
We built our home through C S Duncan Hotondo Homes, Blue Mountains (Faulconbridge) NSW and I'm happy to say that I would use all of those words to describe these guys. Not only did we have a great experience building our first home, we were presented with a quality home that is not only simply awesome to look at but also great to live in. The workmanship is flawless. The house was built bang on time (we got the keys a day before the date on th...Read more
2 comments
Hugo B.Hotondo Homes
Hi Vthakur,
Thank you so much for your great recommendation. We're so pleased to hear you had such a fantastic experience with Colin and his team. We can only imagine how incredible it must feel to b... Read more
thanks guys!
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- NSW, Faulconbridge
- Verified customer
Flexible design and a quality home
We found our experience with Hotondo to be very good. They allowed us a great deal of flexibility during the design phase which enabled us to create a more unique home suited to our needs. Many small touches with the finish quality and detail were also appreciated. It has been terrific working with the Hotondo team here in the mountains and I would recommend them to any perspective new home buyer.
1 comment
Hugo B.Hotondo Homes
Hi Waz,
Thanks for taking the time to review Hotondo Homes. We're glad to hear you had such a great experience with the team from the Blue Mountains. Thank you for the great recommendation. We hope y... Read more
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Dave R.Hazelbrook NSW
- NSW, Faulconbridge
- Verified customer
Hotondo Blue Mountains - Not your average builders
After months dragging ourselves around several home display villages we had almost given up on finding exactly what we wanted when we contacted Hotondo homes in Faulconbridge to see what a custom design home would cost us.
Colin Duncan the owner impressed me from the outset with his no crap matter of fact way of doing business, he tells it like it is without compromise and he offered loads of support and even came out and advised us on the pros and cons, building issues and expected costs of several parcels of land we were considering, this wa...Read more
1 comment
Hugo B.Hotondo Homes
Hi Dave,
Thank you so much for your fantastic review! We're so glad to hear you had such a great experience with our team in the Blue Mountains. We'll pass your thanks on to the team and hope you en... Read more
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nigelmeAU
- 2 reviews
- 1 like
- NSW, Faulconbridge
- Verified customer
Can not fault these builders
Without any exaggeration, my wife and I were really happy with the workmanship and quality of build of our Hotondo Home. It was superbly managed and the customer support was second to none.
All the staff at Hotondo Homes in Faulconbridge, in the Blue Mountains, NSW went out of their way to help us in making the build an almost painless experience.
We could not be more effusive or recommend Hotondo Faulconbridge highly enough. If I were considering building again, I would definitely try to use this company again.
A real 5 star company.
1 comment
Hugo B.Hotondo Homes
Hi Nigelme,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a wonderful experience with the team from the Blue Mountains. We hope you love living in your new home!
Kind regards,
Hotondo Homes
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PaulSydney, NSW
- 5 reviews
- 6 likes
Hotondo Blue Mountains
[names removed], C&S Duncan Builders, their team - [names removed] and the rest of the 'behind the scenes' team. This company recently built our beautiful home in Western Sydney, completed mid August 2014. Professional, knowledgeable, efficient and courteous are only a few of the terms I could use. Starting with the tender stage, they were very prompt and knowledgeable and were able to give us a definitive price with no surprises. Other builders took months, Hotondo took a few weeks. We even used a competitors design with a few mods, no dramas...Read more
for C&S. They helped with the mods and drawings. The build came in ahead of time and on budget, again, no surprises. Even when the bank stuffed up our progress payments, this was not an issue, they totally understood and worked with us. There was very rarely a day when something was not happening on the building site. I have seen other builders not touch a site for up to a month or even longer. Not C&S. These guys got stuck in and finished the job a month (4 weeks) early. Our contract was for a 196 sqm home to be built in 26 weeks. I cannot praise this company and their team enough. Great finish, no surprises, on budget and ahead of time. This was a first time build for my wife and I. My wife loves her new home and you cannot wipe the smile off her face. Take note fellas, happy wife happy life. If I was to build another home, Hotondo would be the first company I would call. Thanks again [names removed]. We love our new home. Paul and Jo P.S - our friends and neighbours love the timber look tiles that Colin got for us at a bargain price.Similar opinion? Write a review on ieatwords.com.au!
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Jamie & Amanda GalbraithWentworth Falls
Blue Mountains Hotondo Home!
Thank you Hotondo Homes!!!
The building experience with C & S Duncan Hotondo homes was fantastic! The professional team provided my family with a beautiful, well built home with all the "mod-cons" for a great price. We originally considered building with a larger project company, however we really wanted a local builder where we could be involved in the design and the building process. The team ensured all of our needs and wants were taken care of. A special thank you needs to be said to the helpful team at the office, who made sure we were ke...Read more
1 comment
Hugo B.Hotondo Homes
Hi Jamie & Amanda,
Thank you for sharing your wonderful building experience with Colin Duncan from Hotondo Homes.
He builds such fantastic homes to the highest quality, which is evident in the home th... Read more
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- NSW, Faulconbridge
- Selected Review
Hotondo Blue Mountains
From the moment we started dealing with Blue Mountains Hotondo we had a good feeling. They were hands on from the beginning. The sales representative met us at the block instead of us having to travel to discuss what we were after in our dream home. He gave us lots of different designs to look over.
We had a bit of a challenge on our hands to find a design that fitted our block. The designs that Hotondo first gave us did not really fit what we wanted. When we went into their office the next time to discuss square metre pricing the first...Read more
thing the sales rep did was state he didn’t think the designs previously given were what we wanted and he had 5 more different designs for us to look at! This really made us take notice of the company as they were picking up on our feelings and listening to what we were saying. Out of these designs we created our dream home. The architect drawings they offer to create our own home was just fantastic as we could personalise to our taste. We began creating our dream home and put this into action. Hotondo were fabulous at explaining how the process works so we could get our finances organised whilst still proceeding with the build process. Without them being so flexible and showing us how we could juggle things we would not have been build the home when we did. The most fun part of the paper work side was the choosing of the colours and interiors. Hotondo offered a one on one session with an interior designer. This is a great asset. Whilst we had already chosen most of the big decisions ourselves the interior designer’s knowledge on paint colours and what matches flooring was invaluable. We were very impressed as other companies let you fend for yourselves in this area. All of their inclusions are very reasonable and high quality. We choose a few add on's which were also fair in price. The fact that Hotondo use a local tiler and supplier is a big plus as well. The tile company also has a hug range to choose from. Our DA sailed through council. Hotondo managed to get a slab down on our block just before Christmas. As soon as end of January 2013 came around they were back on site. Within a month we had a frame, roof and windows. There were a few hiccups with building. There was a problem with the bricks we choose. Hotondo were onto this straight away. They offered us to choose a new brick not from within their range as they needed to continue ASAP. We found this extremely fair and professional and we are very happy with our new brick. The site manager is fantastic. We had a few walk throughs with him and anything that needing adjusting was no drama to him what so ever. Nothing was ever too hard for him to look at and consider. We did not do any changes to the plan but did ask for a few extra power points at last minute – which was no drama.1 comment
Hugo B.Hotondo Homes
Hi Bundy2013. Thank you for taking the time to write a review about Hotondo Homes. It is always fantastic to read such wonderful building experiences. The team in Faulconbridge are great!
Kindest Regards, Hotondo Homes.
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DbruceMulgoa
Dream Home Built!
We had a sloping block, so it was difficult to find a builder that was flexible and could meet the challenge of building on such a block. Hotondo were very flexibly throughout the whole process. They were honest and we knew upfront the cost of the build - there were no hidden extras. We are very happy with our family home. It was the first home we built and would recommend building a new home as opposed to buying and renovating an existing home. We enjoyed meeting and communicating with all the Hotondo staff (Faulonbridge office) as well as the...Read more
trades people they used. The site manager was very flexibly and easy to communicate with We should have updated to three coats of internal paint. Especially with children and the walls being a light colourSimilar opinion? Write a review on ieatwords.com.au!
Casa35AU
Such a Positive Building Experience!
From the start to the finish Hotondo Homes Blue Mountains/C & S Duncan Builders were absolutely fantastic to deal with! Other builders told us our land was too steep to build a single story home that fit to our budget, but Hotondo Homes Blue Mountains came & met with us on the block and showed us how they could build a home that met both our needs as a family and our budget. We met with the Architect on the Monday, and by the Friday had the plans for us to review. Our home was finished two months ahead of schedule, which meant we were able ...Read more
to have Christmas in it. We were also greeted with a beautiful huge Welcome Basket filled with Australian Made goodies with a bottle of Moet champagne on handover! I was originally dreading building as I'd heard so many horror stories, but a HUGE thank you to Hotondo Homes Blue Mountains for making it such a positive building experience!Similar opinion? Write a review on ieatwords.com.au!
LyndaLawAU
- 2 reviews
Couldn't be happier
Hotondo Homes - Blue Mountains branch, have been a pleasure to build with. The work is of excellent standard ( We actually brought display home - Glenmore Ridge Drive Glenmore Park should you wish to view workmanship). The staff were always polite and easy to deal with. The only problem was the length of time the house took to build, however I have found that ALL builders take their time anyway. The whole process took 7 months, which is acceptable for a two story house. Would recommend this builder to anyone, after being through the building process several times now with different companies.
Great workmanship. Friendly, helpful staff.
Really no issues at all.
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gaddoAU
Great work Hotondo Blue Mountains
The team at Hotondo Blue Mountains built our home at Bullaburra.
It is a large executive residence and we cannot thank them enough for their patients and dedication to the task undertaken.
The block was unusual in shape with a very wide frontage (48mtrs) tapering at the rear.
The owner of the business spent many hours with us to come up with a house design that would suit the block and the budget. We were happy with some of the standard designs available at the time but our builder offered other options that made the house suit the block per...Read more
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Good
We would recommend the team at Hotondo, Blue Mountains as a great team to work with at a very cost effective price compared to other local builders...and in the end we got a great home! Thank you Hotondo, we are still getting great feedback from passers by.
We had a great experience building our new home with Hotondo, Blue Mountains. We designed our own home and took the rough drawings to them, they helped right from the drawing up of council / builders plans, through council submissions and documentation which turned out to be a nightmare for ...Read more
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berty51AU
home sweet home
the team at hotondo, faulconbridge were very helpfull from the first meeting to handover.
the standard house design that we liked would not fit the block but they altered it to fit and still retained the feel and look of the original design.
phonecalls and emails were always returned promptly, we were always kept informed of progress and the build came in on budget with no extras.
we would like to say thanks to [names removed] and every one in the office who always made us feel welcome and important and thanks to [name removed] who's job never seemed to stop and who couldn't do enough for us.
easy to deal with, finnished product
build went a little to long
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Karen_EdwardsAU
- 2 reviews
- 1 like
Great design, flexibility and servic
Hotondo Homes, Blue Mountains offer a service that few offer in the upper mountains area. We were able to design our own home in consultation with their draftsman, choose inclusions and designs to suit our budget. They were flexible without the added expenses of other building companies and the qualilty of most of their work was excellent.
Flexibility and good communication
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Hugo B.Hotondo Homes
Hi Brian S-S Leura,
y craftsmanship and service are the number one priority for Colin and as you said, he works incredibly hard to ensure anyone working on his homes makes it their priority too. We are so thrilled to have provided you with an experience that was better than you ever imagined and are glad to have helped prove your friends wrong. ;) Thank you again for your great review. Kind regards, Hotondo HomesWow! What an incredible review! Thank you so much for taking the time to go into so much detail about your incredible experience with the Blue Mountains/Faulconbridge team. Qualit... Read more