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Toowoomba, Jimboomba, Browns Plains, etc...Reviewer Photos & Videos
- QLD, Toowoomba
- Verified customer
From the bottom of our hearts we thank you….
If it wasn’t for Shay and the Team we wouldn’t have our family home! After a very bad experience with another well-known local builder, we went to Shay hoping she could save our dream of building our first family home! At about 30 weeks pregnant with our first baby we had to start from scratch with designing our family home... and Shay did not disappoint! With a strict budget, big ideas and minimal time, Shay made our dreams come true. The team were beyond wonderful throughout and the stress of building a new home was out the window and we were...Read more
able to focus on our new bundle of joy. To our surprise our baby arrived a month early but even better our home arrived THREE MONTHS EARLY! We honestly could not have asked for a better local builder and team. Our home is literally perfection, from the actual build itself down to each and every immaculate finish we designed with Shay. From the bottom of our hearts we thank you for your professionalism but most importantly your support and help to make our dreams into reality. Gem and Kieran xx
1 comment
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Jessica AnstisSouth East Queensland, QLD
- QLD, Toowoomba
- Verified customer
‘I highly recommend Hotondo Homes Toowoomba to anyone! Was a fantastic experience!!’
To whole team at Hotondo Homes Toowoomba, I am absolutely stoked with my new home!! Shay, you were very upfront and honest from the first interview and for that I knew you were the right builders’ for me. You made it a totally stress free experience, the service and all of your support that you provided was outstanding and I can't thank you enough. The finishes and quality workmanship of my home is great. I highly recommend Hotondo Homes Toowoomba to anyone! Was a fantastic experience!! I really do love my Hotondo Home!!!
1 comment
Hugo B.Hotondo Homes
Hi Jessica,
Thanks for taking the time to leave such a wonderful review for Hotondo Homes. We’re thrilled to hear the team at Toowoomba made your experience stress-free. Steve and Shay really pride th... Read more
emselves on their exceptional customer service and quality workmanship, so it’s fantastic to hear you had such an excellent experience. We hope you love living in your new Hotondo Home for many years to come! Kind regards, Hotondo Homes
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smile customerDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
Their dedication to their customers exceeded my expectation.
My experience with Hotondo is fantastic! This is my first time to build a duplex from start to completion. Shay and her team provided well above and beyond professional service on each step during the construction process. In each step my questions were answered thoroughly and timely. I received a report on the construction progress every week which I was very impressed with. Their dedication to their customers exceeded my expectation. I learned a lot from Shay and her team. The duplex was completed with high standard and quality. I am very hap...Read more
py with all the results. Now the duplex has been rented out. I appreciate the whole work and efforts Hotondo has provided for me. I am looking forward to working with Hotondo again in the coming future.1 comment
Hugo B.Hotondo Homes
Hi there,
Thanks for taking the time to leave a review and share your experience, we’re thrilled to hear the team at Toowoomba were able to exceed your expectations. Thank you for your wonderful recom... Read more
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Find out how Hotondo Homes QLD compares to other Home Builders
Know better, choose better.
- QLD, Toowoomba
- Verified customer
They are undoubtedly the best in the area!
Our experience with Hotondo Homes Toowoomba was exceptional. The whole team were very professional and the communication between us was excellent from start to finish. The quality and workmanship of our new home is outstanding and we would definitely recommend Hotondo Toowoomba. They are undoubtedly the best in the area!
1 comment
Hugo B.Hotondo Homes
Hi Anna,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such an exceptional experience with our team in Toowoomba. The team really pride themselves on their servic... Read more
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- QLD, Toowoomba
- Verified customer
willing to go above and beyond to get every detail perfect
From first meeting to hand over, was a walk in the park. Very easy to deal with and willing to go above and beyond to get every detail perfect for your new home. Always responds to any question or query you have very quickly. Very happy with our experience with Hotondo and the team here in Toowoomba. Will certainly be in contact for our next home.
Cheers,
Josh
1 comment
Hugo B.Hotondo Homes
Hi Josh,
Thank you for taking the time to review Hotondo Homes and share your wonderful experience. We’re so happy to hear the team at Toowoomba exceeded your expectations and were accommodating to a... Read more
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Andrew MullerDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
100% Trust
I rarely write testimonials or product endorsements, however after my experience with Hotondo Homes Toowoomba, I feel it is the least I can do in thanking them for the fantastic job they did.
My wife and I worked closely with Steve, Shay and the team from Hotondo Homes Toowoomba building 4 Terrace homes. These terrace homes involved building wall to boundary houses on separate titles, which by their very nature are new for the Toowoomba Region and involved extra planning and attention to detail by the team to deliver a quality product which w...Read more
as delivered well ahead of schedule and without any nasty budget surprises. From the very beginning, the reason we decided to go with Hotondo Homes was due to their high level of customer service. Shay, the sales representative, was always available day or night to handle any details associated with the build and she was our point of contact right throughout the build which made it uncomplicated and streamlined. We have never met an individual with such an exceptional level of customer service standard and passion for the job. When minor obstacles were encountered, everything was handled in a timely and efficient manner with the utmost professionalism. There was rarely a day when something was not happening on the building site. Many Saturdays the building team and contractors were working enabling the project to be completed 6 weeks ahead of schedule. We were kept in touch during the whole process with weekly building reports including pictures, which was extremely helpful. At practical completion we appreciated what a fantastic job the team had done. It was finished to an extremely high standard both inside and out. There were only a couple minor details to finish after practical completion and all the carpenters and contractors are to be commended for their work. The builders’ clean was very impressive and to a standard I have never seen before.1 comment
Hugo B.Hotondo Homes
Hi Andrew and Tracy,
Thank you for taking the time to leave such a detailed review. We’re so glad Steve, Shay and the team at Hotondo Homes Toowoomba were so helpful. The team pride themselves on the... Read more
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- QLD, Toowoomba
- Verified customer
Simple, pleasant stress free
Hotondo made building our home as simple, pleasant and stress free as possible. They have outstanding customer service and even worked after hours to suit us. The house is amazing, everything is perfect, better than we ever imagined. Thank you to Hotondo Toowoomba.
Dean and Sjaan
1 comment
Hugo B.Hotondo Homes
Hi Dean and Sjaan,
Thanks for taking the time to review Hotondo Homes. We’re so glad to hear the team at Hotondo Homes Toowoomba were able to deliver your dream home! It’s wonderful to hear your buil... Read more
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- QLD, Toowoomba
- Verified customer
“I love that I knew what the end price was going to be with NO nasty surprises.”
Well, this is the fifth home (building) we have done with these builders. What does that say?? We have ALWAYS been completely happy working with them and with the final outcome. I have always taken my own designs to Steve and the crew and they have been so fantastic in understanding my wants, needs and I have been able to have complete trust in any adjustments that they may have had to make for my designs to work. We did a good look around this last time to see what others had to offer (just so we had a comparison) and I actually said to Steve ...Read more
if we had not been able to build with them, then I would not have known what I would do. We were not impressed with what we saw elsewhere. I love that I knew what the end price was going to be with NO nasty surprises. The only adjustments have been my own, which they have been very patient and accommodating with. There has been no stress, no headaches, just a completely enjoyable experience - as it should be. I would not have done it so many times if it had not been. The quality of the workmanship is tops. I have found them to be a very fussy company, delivering only the best work. The tradies have always been tops taking great pride in their work and again very friendly and accommodating. I have heard so many nightmares from other people using other builders. Not with these guys, they are truly amazing. They really are a great company that have worked out how to be a family - and you are made to feel part of it. Great work guys, I can't thank you enough. Michael and Sharon1 comment
Hugo B.Hotondo Homes
Hi Michael,
Thanks for taking the time to leave such a detailed review. We are thrilled to hear about your excellent experience with Steve and the team at Hotondo Homes Toowoomba. The team really pri... Read more
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- QLD, Toowoomba
- Verified customer
First class
Our experience with Hotondo was great and very professional from the first day. Everything throughout from the design stage to handover was organised very well and Shay worked in with our timing needs, even the odd Sunday from memory.
We love our new home. All the finishes are first class and we enjoyed our experience with Steve, Shay and Hotondo Homes Toowoomba. We would definitely recommend them to anyone thinking of building. We got great honest advice from a great team.
1 comment
Hugo B.Hotondo Homes
Hi Shaun,
Thanks for taking the time to review Hotondo Homes. We're thrilled to hear your experience was nothing short of fantastic from your first encounter with the Toowoomba team. Thank you so muc... Read more
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Find out how Hotondo Homes QLD compares to other Home Builders
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AlanDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
Our dream home
Our journey with Hotondo Homes, Toowoomba
Our old house was quite old, built in the late 1940's, was very cold in winter and very hot in summer. Although we did some home renovations ourselves, we always felt a substantial amount of time and money was needed to be spent in order to make it a home to be proud of. So we had to make a big decision, a significant renovation project or sell as is to a potential investor and buy something else. During our new house search it was difficult to find a home with a similar location, decent size yard for ...Read more
our dogs and close to important ammenities, work, schools, cbd, etc. Since we already loved our location, we then decided an option might be to knockdown the old house and rebuild. After speaking to a number of local reputable builders, there was no trouble finding a suitable plan, the problem was having to personally do all the investigations of making enquiries with council, demolition company, getting quotes from various building contractors for fencing, driveways, asbestos removal, etc. This was something I had no time or patience for. Then one day, we decided to make an appointment with Hotondo. I remember seeing a number of advertisements in the press and television about Hotondo Homes winning best builder awards for something like 5 years in a row and thought they must be doing something right. After our first meeting with Shay at Hotondo, we instantly felt this is the builder to go with. Hotondo do things differently, which is why they're the leader in that field. Shay spent the time getting to knows us, our likes and dislikes in a new home and explained the whole process of a knockdown rebuild. Although it seemed in little like information overload, Shay was able to explain things that made it easy to understand and all those things I had no time or patience for, Hotondo took care of it all which left us stress free. Several meetings had now past, making decisions on a plan that we easily modified to suit our lifestyle as well as choosing colours, flooring, lighting and fixtures, it was beginning to get very exciting. Time was getting close for a start, this is when the builder Steve was introduced. Steve was fantastic, or as my wife would say, gorgeous and welcome to visit anytime . What seemed like a massive project Steve was able to explain the various stages of the knockdown rebuild that made the project seemed seamless. The project was now underway and with Shay providing a weekly report of work completed and upcoming work, we were well informed of the progress of our build. There were no surprises, if there was anything of concern, a simple email or phone call would keep us informed. As the construction was nearing completion, we were invited for a number of walkthrough's to see the progress of the internal construction. It was absolutely amazing to see it all come together.1 comment
Hugo B.Hotondo Homes
Hi Alan,
Thanks for taking the time to leave such an incredible review! The Toowoomba team are well-known for providing a phenomenal building journey and it is always wonderful to hear from their cli... Read more
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- QLD, Toowoomba
- Verified customer
The quality and care that Steve and the team put into our home is exceptional. Five Stars. We will be back!
Thank you Hotondo Homes Toowoomba for our amazing first home! We could not have asked for a
more easy and enjoyable process from start to finish! Shay is an absolute gem – with us every step of
the way. Her professionalism, attention to detail and top notch customer service is beyond anything
we could have imagined. The quality and care that Steve and the team put into our home is exceptional. Five Stars. We will be back!
1 comment
Hugo B.Hotondo Homes
Hi Demitri,
Thanks for taking the time to review Hotondo Homes. We know building your first home can be a little scary so it is fantastic to hear the team from Toowoomba made your entire experience s... Read more
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Teagan B.Central Queensland, QLD
- QLD, Mackay
- Verified customer
I'd give 10 stars, but I'm only allowed 5!
Cannot recommend Hotondo Homes Mackay highly enough! We are first home buyers, so we've had a million and one questions but Anthony and the team have always been more than willing to help! From start to finish the process was easy and smooth. Every part of our house has been well thought out. If we build again in the future, we'll be choosing Hotondo!
1 comment
Hugo B.Hotondo Homes
Hi Teagan,
Thanks for taking the time to review Hotondo Homes. We know how scary the building journey can be, especially when it's your first time, so it is fantastic to hear Anthony and his team wer... Read more
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Kalvin WSouth East Queensland, QLD
- QLD, Jimboomba
- Verified customer
Great Team and even better Quality
The team at Hotondo Jimboomba are excellent, from the get go to finish was outstanding. The manage of the build was like nothing else with Craig my site supervisor keeping me up to date the whole step of the way. The build quality of the house is outstanding. I seen a lot worse in other builders display homes which just shows the pride these guys put in to each home. The thing I liked the most about Hotondo Jimboomba was that the price I got at the start is the final price at the end of the job. There was no "hidden fees" in the contract and any issues with the build was bought up with me before the contract was signed and sorted out. I will be building my next build with Hotondo Jimboomba.
1 comment
Hugo B.Hotondo Homes
Hi Kalvin,
Thanks for taking the time to review Hotondo Homes. We're so glad to hear you had such a wonderful experience with the Jimboomba team right throughout. We thank you for your fantastic feed... Read more
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AndreaSouth East Queensland, QLD
- QLD, Caloundra
- Verified customer
Fantastic builder and experience!
My experience with Hotondo Homes Sunshine Coast was fantastic. It was the first time I have built a house and Alyssa (builder) helped me from the start, from researching land for me and then designing a beautiful home. Anything I didn't understand, she explained it in layman's terms. She suggested ways to utilise all my space on a small block and designed a home that was spacious and functional and truly beautiful.
I was wanting an outside entertainment area and with a small block it was a challenge but Alyssa suggested a way to have a larg...Read more
e outdoor area as an extension of my inside living space which made the front of my house stunning. The fixtures and fittings are high quality and the finishes are exemplary. Choosing colours can be quite daunting but Alyssa made it easy suggesting colour palettes that complimented each other. She listened to my vision on what I wanted to achieve and include in the house and made suggestions to make that vision a reality within my budget. She even researched and delivered on some of my out-of-the box ideas and made it such a good experience. Her knowledge is endless and she keeps up-to-date on current trends and best-practice. Alyssa met with me whenever I asked and the whole experience was actually fun and exciting. She kept me up-to-date on progress and her contractors were courteous and professional. I still drive up to my house and smile every time I see it. Anyone who visits has the first reaction of saying it's stunning and when they walk in the front door they go 'wow'! It was such a positive experience, if I build again I would not use any other builder but Alyssa and Hotondo Homes Sunshine Coast. I would highly recommend Alyssa to anyone wanting to build.1 comment
Hugo B.Hotondo Homes
Hi Andrea,
Thanks for taking the time to review Hotondo Homes and for sharing your fantastic story! It is great to hear you had such an exceptional experience with Alyssa and she was able to make you... Read more
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- QLD, Pialba
- Verified customer
Our great experience
Knowing what we wanted in our new build but only having a very limited budget made it difficult for us to think that we could accomplish our dream home. The team at Hotondo Pialba were so knowledgeable and understanding. They helped us to see things in a practical way that would best suit our needs and focus on the more important aspects of our requirements. We made lots of changes on the way which can be very frustrating but they were very accommodating. They helped us all the way in our decision making and we got the home we wanted. We are so pleased with the sensational finish of our home, even down to the finest details. I highly recommend Hotondo Homes to anyone considering building. Well done guys. You rock!!
1 comment
Hugo B.Hotondo Homes
Hi Ginny,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a wonderful experience with the Pialba/Hervey Bay team and that they were able to accommodate to all ... Read more
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Find out how Hotondo Homes QLD compares to other Home Builders
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- QLD, Browns Plains
- Verified customer
Hotondo Homes Browns Plains
Mark and his team were fantastic during the entire process (and beyond) when designing and building our first home. They show true passion and amazing insights that we never even considered. We love everything about our new place and we are amazed at how everything turned out. Thank you Mark! Highly recommended to anyone wanting to build their dream home.
1 comment
Hugo B.Hotondo Homes
Hi Ricky,
Thanks for taking the time to review Hotondo Homes. It's great to hear you had such a wonderful experience with Mark and his team. We're glad they exceeded your expectations and hope you lo... Read more
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DouglasGold Coast
- QLD, Browns Plains
- Verified customer
A Strong Client / Builder relationship is the KEY!
New house, sorry I meant to say NEW HOME is done!
The Key to building a house is not money or a great location. While these things are nice, great in fact, they are worthless unless you have a great relationship with your builder. As close as you like to a best friend.
This is the Key to building a home!
I was lucky enough to het such a builder and that the relationships was their both for myself and my wife. Yes you will at some point, have a difference of opinion with your partner. Mark and Gianni Uzzell from Hotondo Homes Logan w...Read more
ere magical. They took things on board and had ways of showing as best as possible, what each decision would look like. You could feel comfortable in making a last minute change and could see what it would look like. No fear of the unknown just the thrill of making something that you can call your own. Even now weeks after the build is done I am looking at landscaping and drive ways. Mark and Gianni have not hesitated in helping out and offering their expertise.1 comment
Hugo B.Hotondo Homes
Hi Douglas and Mizue,
Thank you for taking the time to review Hotondo Homes and share your wonderful experience. We're so glad to hear Mark, Gianna and the team have truly exceeded your expectations ... Read more
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- QLD, Browns Plains
- Verified customer
A builder you can trust - Hotondo Browns Plains
The construction process was maneged professionally and in a timely manner. The site was always clean and the build quality excellent. Workmanship was commesurate with the cost and the final cost was only slightly more than the what were quoted for.
No major issues pre, post, or mid-construction and Mark and Gianna were always accomodating when we had questions or wanted to meet onsite; sometimes very early in the morning.
Overall, we are very satisfied with the finished product. Our experience with Hotondo Browns Plains was such that we would be more than happy to recommend them to our family and friends.
1 comment
Hugo B.Hotondo Homes
Hi Nick,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a great experience with the Logan team. We hope you love living in your new Hotondo Home for many years to come!
Kind regards,
Hotondo Homes
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- QLD, Mackay
- Verified customer
Couldn't be happier with our new home!
From our initial appointment with Hotondo Homes Mackay to receiving our keys, our experience has been an absolute breeze and completely hassle free. Anthony was wonderful to deal with and made our first home buying experience so positive and answered all our questions along the way. Our colour selection with Lynelle was unbelievably easy and fun! We are so happy with our new home and would highly recommend building with Hotondo Homes Mackay to anyone. Thank you Anthony, Steve and Lynelle for all your efforts, advice and laughs along the way - We will be in touch when we are ready to build again!
1 comment
Hugo B.Hotondo Homes
Hi Kim,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear Anthony and his team made your first home buying experience so enjoyable! Thank you for your wonderful recommendatio... Read more
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ChloeWollongong
- QLD, Caloundra
- Verified customer
Hotondo Homes Sunshine Coast - Exceptional!
We had an extremely positive experience building with Hotondo Homes Sunshine Coast. The result is an outstanding and beautiful home of high quality and great workmanship. From our initial discussions, and throughout the build process to completion, Alyssa (the Builder) was more than accommodating. Dealing directly with the Alyssa help us achieve our dream home and made the experience pleasant and stress free. We had one-on-one consultations during the entire process. Alyssa’s quality expectations and eye for detail delivered us a home of the hi...Read more
ghest standard. Alyssa went over and above for our build. Having built and renovated a number of homes previously, I found Hotondo Homes Sunshine Coast to be by far the easiest to build with. Alyssa is very knowledgeable of the entire design and build process. In designing our home direct with the builder we ultimately finished with a fantastic home that exceeded our expectations and was on budget. Alyssa took the time to modify an existing floor plan to suit our location, our preferences and our lifestyle perfectly. With a completely different façade, our home became more of a custom build. The selection process was simple and easy. The options were great and fixtures and fittings are of high quality. To make the process more challenging we live interstate, so good communication was of utmost importance to us. Communication during the build was excellent, I knew exactly where the home was up to through regular updates, photos and phone calls. The attention to detail was second to none. We had extras added to finish off the house, being a pool, a lovely front fence and full landscaping around the pool and house. Alyssa accepted these additions and took them in her stride to make it happen. We found Alyssa to be true to her word and she really did go to great lengths to ensure we were happy clients and completely satisfied with our new home. A very big thank you to the team at Hotondo Homes Sunshine Coast - we absolutely love our new home. We have had a lot of people come through and visit. The feedback has been fantastic and everyone absolutely loves it. We would definitely recommend building with you.1 comment
Hugo B.Hotondo Homes
Hi Chloe,
Thanks for taking the time to review Hotondo Homes. It's fantastic to see you had such an amazing experience with the Sunshine Coast team. Alyssa really prides herself on her customer servi... Read more
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Questions & Answers
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Hugo B.Hotondo Homes
Hi Kieran and Gem,
and stress-free, particularly given your previous negative experience. We’re over the moon to hear the Toowoomba team were able to deliver your new home three months early, and we hope you enjoy it for many years to come! Kind regards, Hotondo HomesThank you for taking the time to review Hotondo Homes, especially while juggling your baby! We’re thrilled to hear Steve, Shay and the team made your building journey so enjoyable ... Read more