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Toowoomba, Jimboomba, Browns Plains, etc...Reviewer Photos & Videos
DamianSunshine coast
- QLD, Caloundra
- Verified customer
Absolutely fantastic
As a First home buyer and building a new home it was real daunting too take the path of building, you hear all the risks and all the stories... However i would never question building with hotondo homes.
Alyssa at the Caloundra hotondo office is fantastic, no task too small or big, she puts all your worries to rest almost straight away, very organised from start too finish, great communication during the whole process which is very important. Great eye for detail with everything that's built. Great quality and fast build.
With a great tea...Read more
m of tradies behind her she truly does make your house a home, not too mention a personal interior designer too help you make the right decision on how you would like your home too look. Alyssa has made our home a place we will always enjoy and love, hotondo have exceeded our expectations and will be keeping them in mind for our next build1 comment
Similar opinion? Write a review on ieatwords.com.au!
- QLD, Caloundra
- Verified customer
Hotondo Homes Sunshine Coast
We are very happy with the quality of our property
The build was managed above our expectations, which made the experience not stressful & confident things were going to be done well
They went above & beyond to help us get into our house within 11 weeks & helped with any questions we had at any time
We lived interstate while building so they also made the experience less stressful since we had a lot going on with a huge move
I would highly recommend building with them
1 comment
Hugo B.Hotondo Homes
Hi Rachael,
Thanks for taking the time to review Hotondo Homes. We can't imagine how challenging it would be building while interstate so it's wonderful to hear Alyssa and her team really exceeded yo... Read more
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ShellyShelly Beach, Qld
- QLD, Caloundra
- Verified customer
Terrific builder and excellent service!
"We have found the whole experience building with Hotondo Homes in Caloundra an enjoyable one. The team at Hotondo Home Sunshine Coast South have provided us with a beautifully finished quality home. From the designing process to the actual build, our builder Alyssa was in regular contact, meeting us on many occasions on site as our new home was being built. This allowed us to be kept up to date with the process as we approached the finish date. Hotondo Homes use very good quality fittings and their assistance in choosing the colour scheme etc. has made our home even more enjoyable to live in. I couldn’t recommend Hotondo Homes Sunshine Coast South more highly. So pleased we chose to build with them."
1 comment
Hugo B.Hotondo Homes
Hi Shelly,
Thanks for taking the time to review Hotondo Homes. We're so glad to hear you had such a wonderful experience with Alyssa and her team. Thank you for your great recommendation and we hope ... Read more
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ViragoBRISBANE
- 9 reviews
- QLD, Caloundra
- Verified customer
A disappointing and frustrating building ex perience
NB: the comments below are specific to Hotondo Homes Sunshine Coast (Matira Dev.) and should not be generalised to other Hotondo Home franchise holders. They have been crafted in good faith to enable prospective clients to perform their own due diligence in relation to the construction of their new home.
How was the workmanship and build quality of your property?
• Mixed, some parts were excellent such as most of the painting, tiling, flooring and carpentry.
• Other aspects were poor such as an uneven floor resulting in crooked window/sl...Read more
2 comments
Hugo B.Hotondo Homes
Hi Carole34,
Thank you for taking the time to provide your feedback. We take this kind of feedback very seriously and are concerned with your review. The Sunshine Coast team are one of our award-winn... Read more
It is one year on, so thought the PR readers might like to know what our post- sale experiences have been like esp in light of the comments above. But first, some facts to address the factoids promulg... Read more
ated in the response. All issues discussed above, were addressed with the contractor as and when they arose. We spoke directly with a Hotondo representative and even wrote to them regarding our concerns in July 2017. We were not feeling 'uncomfortable' - as stated - we were frustrated and disappointed and remain so. We were 'positive' (up until the middle and end of the build) because we are professionals and were merely keeping our 'eyes on the prize' (so to speak). NB: Contract proformas, insurance products (pitched to us by contractor during the build) and the award for the show home (referred to above), interestingly, all provided by HIA. Talk about post-truth! LOL. Neither the contractor nor Hotondo rep have contacted us since to ask "How are things going?". It has taken over 9 months to attend to some but not all defects, some are still outstanding ? the 'ole “ignore 'em and they'll go away approach” - we emailed repeatedly seeking completion. During this time, the floor has been lifted, ground down and the vinyl relayed, all of which occurred at 1-2 month intervals. Painful. Other issues we attended to ourselves (the blocked sink) to save having trades either not turn up or turning up and worsening some already very ordinary plumbing work. The quality of some components is poor (wastes, sink, HW cylinder) which are already beginning to rust. We eventually cleaned the exterior of the house ourselves which unfortunately made some bricks permanently stained from oxides in the red soil, stand out even more, producing a very messy finish. Subsequent trades reported that attaching external fixings (blinds, tiles) was challenging because walls and floors were not straight nor level. We would never build with Hotondo Homes again mainly because of how they have dealt with, or rather, not dealt with, significant lapses on their part - pre & post-sale. We would have loved to report that "everything was great" and are not even particularly bothered by things being crooked or shi...nobody died! But the attempts to conceal, going behind our backs etc. are unforgivable. We therefore stand by earlier comments and hence our disillusionment with Hotondo - Matira Developments endures. On a more personal note, what really sucks, is that we took a punt with Alyssa because there were no prior reviews of her work as she was just starting out - choosing against our better judgement, to exercise our own personal brand of 'positive discrimination' - everyone deserves a fair go...right? We also acknowledge that she was under considerable pressure as a new business, and from Hotondo Head office, to 'clean-up' after two failed Hotondo franchises in the region. Yes. There are some lessons here for us too! Finally, (and we mean finally), we would like to thank our neighbours, (many of whom work in domestic building/construction industry), and the multiple trades people who have since visited the property and provided much affirmation, insight and succor.Similar opinion? Write a review on ieatwords.com.au!
Luke SMarian
- QLD, Mackay
- Verified customer
First home build was a pleasure!!
Right from the start Anthony and the crew were ready and willing to make building my first home a pleasure. Any request I had was never to much to ask and Anthony was more than willing to help out to make my dreams a reality.
Anthony is genuine and really cares about the clients' outcome and builds to his high standards without any compromise. He always promptly responded to my question and I am extremely happy with the quality of the building that has been completed.
From beginning to end they were only a phone call away and regularly k...Read more
ept me updated on the process. Great communication, quality finishes and very easy to deal with. Highly recommend to anyone whether you are building your first home or dream home these guys were excellent. They built my first home and hopefully they will build my last one.1 comment
Hugo B.Hotondo Homes
Hi Luke,
Thanks for taking the time to review Hotondo Homes. We're glad Anthony and the team from Mackay exceeded your expectations. Congratulations on completing your first home. We're happy we coul... Read more
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Shaw
- 2 reviews
- QLD, Gympie
- Verified customer
Excellent builder hotondo Gympie
My wife and I were in the market to build, the other builders would give us a quote but by the time we sorted out what was in the price and what wasn't in the price you needed up with two totally different prices. But with hotondo Gympie they gave us one quote and the only time it changed was when we added something, right to the end of the build. The build is excellent the service was amazing.
They built our first one and hopefully they will build our last one.
1 comment
Hugo B.Hotondo Homes
Hi Shaw,
Thanks for taking the time to review Hotondo Homes. We're so glad to hear about your fantastic experience with our team in Gympie. We hope you enjoy living in your brand new Hotondo Home!
Kind regards,
Hotondo Homes
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- QLD, Toowoomba
- Verified customer
Hotondo Homes Toowoomba - Don't Go Anywhere Else
Hotondo Homes Toowoomba are the best of the best! We had quite a rough trot with the banks and the Toowoomba Regional Council taking their time to settle the estate, but Hotondo were consistently amazing throughout the whole experience. From the excited smiles when we walked in the door, to the pure joy of showing us the little features they were able to sneak in at no extra cost. Hotondo Toowoomba love what they do and it showed at every stage.
We have been living in our new home for just over 3 months now, and accept for a few minor cosmet...Read more
ic issues that were just a result of the house settling, we cannot fault there workmanship! Working in the real-estate industry, and living in an estate where there are cheaply built homes being built on every corner, I have seen most things that could go wrong with a newly built home and their workmanship has been flawless in comparison. Their constant communication which included weekly reports and photos, their incredible attention to detail and their honesty when it came to selecting design features and colours, was second to none. Nothing was ever too difficult and no question was ever to stupid. Even now after keys have been handed over and final invoices have been paid, we are still being treated like we are family. Shay is the most beautiful person to deal with and the minute you meet Steve, you will feel instantly at home. Hotondo Homes Toowoomba are the be-all and end-all of the building industry. Don't go anywhere else. Love Shannon & Rayne xx1 comment
Hugo B.Hotondo Homes
Hi Shannon and Rayne,
Thanks for taking the time to review Hotondo Homes. We're so glad to hear you had such a wonderful experience with the team from Toowoomba. Steve and the team are extremely pas... Read more
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- QLD, Gympie
- Verified customer
Our first brand new home
Our experience with Hotondo Homes has been great all the way thru. From the first day we met with Chris and Mary to discuss the process we have felt comfortable, and if at any time we had any concerns they allayed them very quickly.
The subbies were all great to deal with checking our requirements were being met at every stage. One special mention to Peter the painter, a rare breed in these modern times; Peter is a perfectionist and should be proud of the work he does.
I would recommend Hotondo Homes and Chris Dodt and his team to anyone thinking of building a new home, they truly are a great find.
1 comment
Hugo B.Hotondo Homes
Hi Chappo,
Thanks for taking the time to review Hotondo Homes. We're so pleased to hear you had such a fantastic experience with Chris and the team from Gympie. We hope you enjoy living in your brand new Hotondo Home! ... Read more
Kind regards, Hotondo Homes.Similar opinion? Write a review on ieatwords.com.au!
Outstanding service and quality
Sunshine Coast branch - I have just finished building my second home with Hotondo and I simply couldn't be happier. I have received outstanding service and value for money. The quality of finish is higher than I expected, and even with horrendous weather conditions, construction ploughs ahead. I started with a standard house plan and modified to suit my needs.
Hotondo were very happy to amend plans and kept working the design until it was exactly what I wanted. I have been kept informed of construction progress on a weekly basis with photos...Read more
emailed through. I have looked at other builders, but I keep coming back to Hotondo - simply can't fault their process, design, quality, flexibility and service Quality, value for money and customer serviceSimilar opinion? Write a review on ieatwords.com.au!
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Hugo B.Hotondo Homes
Hi Damian,
s fantastic to see you had such a wonderful first home building experience and we thank you for your fantastic recommendation! Kind regards, Hotondo HomesThank you for taking the time to review Hotondo Homes. Alyssa and her team pride themselves on their quality service and we're glad to hear they have really exceeded your expectations. It'... Read more