AndreaSouth East Queensland, QLD
- QLD, Caloundra
- Verified customer
Fantastic builder and experience!
My experience with Hotondo Homes Sunshine Coast was fantastic. It was the first time I have built a house and Alyssa (builder) helped me from the start, from researching land for me and then designing a beautiful home. Anything I didn't understand, she explained it in layman's terms. She suggested ways to utilise all my space on a small block and designed a home that was spacious and functional and truly beautiful.
I was wanting an outside entertainment area and with a small block it was a challenge but Alyssa suggested a way to have a larg...Read more
e outdoor area as an extension of my inside living space which made the front of my house stunning. The fixtures and fittings are high quality and the finishes are exemplary. Choosing colours can be quite daunting but Alyssa made it easy suggesting colour palettes that complimented each other. She listened to my vision on what I wanted to achieve and include in the house and made suggestions to make that vision a reality within my budget. She even researched and delivered on some of my out-of-the box ideas and made it such a good experience. Her knowledge is endless and she keeps up-to-date on current trends and best-practice. Alyssa met with me whenever I asked and the whole experience was actually fun and exciting. She kept me up-to-date on progress and her contractors were courteous and professional. I still drive up to my house and smile every time I see it. Anyone who visits has the first reaction of saying it's stunning and when they walk in the front door they go 'wow'! It was such a positive experience, if I build again I would not use any other builder but Alyssa and Hotondo Homes Sunshine Coast. I would highly recommend Alyssa to anyone wanting to build.1 comment
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ChloeWollongong
- QLD, Caloundra
- Verified customer
Hotondo Homes Sunshine Coast - Exceptional!
We had an extremely positive experience building with Hotondo Homes Sunshine Coast. The result is an outstanding and beautiful home of high quality and great workmanship. From our initial discussions, and throughout the build process to completion, Alyssa (the Builder) was more than accommodating. Dealing directly with the Alyssa help us achieve our dream home and made the experience pleasant and stress free. We had one-on-one consultations during the entire process. Alyssa’s quality expectations and eye for detail delivered us a home of the hi...Read more
ghest standard. Alyssa went over and above for our build. Having built and renovated a number of homes previously, I found Hotondo Homes Sunshine Coast to be by far the easiest to build with. Alyssa is very knowledgeable of the entire design and build process. In designing our home direct with the builder we ultimately finished with a fantastic home that exceeded our expectations and was on budget. Alyssa took the time to modify an existing floor plan to suit our location, our preferences and our lifestyle perfectly. With a completely different façade, our home became more of a custom build. The selection process was simple and easy. The options were great and fixtures and fittings are of high quality. To make the process more challenging we live interstate, so good communication was of utmost importance to us. Communication during the build was excellent, I knew exactly where the home was up to through regular updates, photos and phone calls. The attention to detail was second to none. We had extras added to finish off the house, being a pool, a lovely front fence and full landscaping around the pool and house. Alyssa accepted these additions and took them in her stride to make it happen. We found Alyssa to be true to her word and she really did go to great lengths to ensure we were happy clients and completely satisfied with our new home. A very big thank you to the team at Hotondo Homes Sunshine Coast - we absolutely love our new home. We have had a lot of people come through and visit. The feedback has been fantastic and everyone absolutely loves it. We would definitely recommend building with you.
1 comment
Hugo B.Hotondo Homes
Hi Chloe,
Thanks for taking the time to review Hotondo Homes. It's fantastic to see you had such an amazing experience with the Sunshine Coast team. Alyssa really prides herself on her customer servi... Read more
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4.7(812)DamianSunshine coast
- QLD, Caloundra
- Verified customer
Absolutely fantastic
As a First home buyer and building a new home it was real daunting too take the path of building, you hear all the risks and all the stories... However i would never question building with hotondo homes.
Alyssa at the Caloundra hotondo office is fantastic, no task too small or big, she puts all your worries to rest almost straight away, very organised from start too finish, great communication during the whole process which is very important. Great eye for detail with everything that's built. Great quality and fast build.
With a great tea...Read more
m of tradies behind her she truly does make your house a home, not too mention a personal interior designer too help you make the right decision on how you would like your home too look. Alyssa has made our home a place we will always enjoy and love, hotondo have exceeded our expectations and will be keeping them in mind for our next build1 comment
Hugo B.Hotondo Homes
Hi Damian,
Thank you for taking the time to review Hotondo Homes. Alyssa and her team pride themselves on their quality service and we're glad to hear they have really exceeded your expectations. It'... Read more
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Find out how Hotondo Homes QLD, Caloundra compares to other Home Builders
Know better, choose better.
- QLD, Caloundra
- Verified customer
Hotondo Homes Sunshine Coast
We are very happy with the quality of our property
The build was managed above our expectations, which made the experience not stressful & confident things were going to be done well
They went above & beyond to help us get into our house within 11 weeks & helped with any questions we had at any time
We lived interstate while building so they also made the experience less stressful since we had a lot going on with a huge move
I would highly recommend building with them
1 comment
Hugo B.Hotondo Homes
Hi Rachael,
Thanks for taking the time to review Hotondo Homes. We can't imagine how challenging it would be building while interstate so it's wonderful to hear Alyssa and her team really exceeded yo... Read more
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ShellyShelly Beach, Qld
- QLD, Caloundra
- Verified customer
Terrific builder and excellent service!
"We have found the whole experience building with Hotondo Homes in Caloundra an enjoyable one. The team at Hotondo Home Sunshine Coast South have provided us with a beautifully finished quality home. From the designing process to the actual build, our builder Alyssa was in regular contact, meeting us on many occasions on site as our new home was being built. This allowed us to be kept up to date with the process as we approached the finish date. Hotondo Homes use very good quality fittings and their assistance in choosing the colour scheme etc. has made our home even more enjoyable to live in. I couldn’t recommend Hotondo Homes Sunshine Coast South more highly. So pleased we chose to build with them."
1 comment
Hugo B.Hotondo Homes
Hi Shelly,
Thanks for taking the time to review Hotondo Homes. We're so glad to hear you had such a wonderful experience with Alyssa and her team. Thank you for your great recommendation and we hope ... Read more
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ViragoBRISBANE
- 9 reviews
- QLD, Caloundra
- Verified customer
A disappointing and frustrating building ex perience
NB: the comments below are specific to Hotondo Homes Sunshine Coast (Matira Dev.) and should not be generalised to other Hotondo Home franchise holders. They have been crafted in good faith to enable prospective clients to perform their own due diligence in relation to the construction of their new home.
How was the workmanship and build quality of your property?
• Mixed, some parts were excellent such as most of the painting, tiling, flooring and carpentry.
• Other aspects were poor such as an uneven floor resulting in crooked window/sl...Read more
2 comments
Hugo B.Hotondo Homes
Hi Carole34,
Thank you for taking the time to provide your feedback. We take this kind of feedback very seriously and are concerned with your review. The Sunshine Coast team are one of our award-winn... Read more
It is one year on, so thought the PR readers might like to know what our post- sale experiences have been like esp in light of the comments above. But first, some facts to address the factoids promulg... Read more
ated in the response. All issues discussed above, were addressed with the contractor as and when they arose. We spoke directly with a Hotondo representative and even wrote to them regarding our concerns in July 2017. We were not feeling 'uncomfortable' - as stated - we were frustrated and disappointed and remain so. We were 'positive' (up until the middle and end of the build) because we are professionals and were merely keeping our 'eyes on the prize' (so to speak). NB: Contract proformas, insurance products (pitched to us by contractor during the build) and the award for the show home (referred to above), interestingly, all provided by HIA. Talk about post-truth! LOL. Neither the contractor nor Hotondo rep have contacted us since to ask "How are things going?". It has taken over 9 months to attend to some but not all defects, some are still outstanding ? the 'ole “ignore 'em and they'll go away approach” - we emailed repeatedly seeking completion. During this time, the floor has been lifted, ground down and the vinyl relayed, all of which occurred at 1-2 month intervals. Painful. Other issues we attended to ourselves (the blocked sink) to save having trades either not turn up or turning up and worsening some already very ordinary plumbing work. The quality of some components is poor (wastes, sink, HW cylinder) which are already beginning to rust. We eventually cleaned the exterior of the house ourselves which unfortunately made some bricks permanently stained from oxides in the red soil, stand out even more, producing a very messy finish. Subsequent trades reported that attaching external fixings (blinds, tiles) was challenging because walls and floors were not straight nor level. We would never build with Hotondo Homes again mainly because of how they have dealt with, or rather, not dealt with, significant lapses on their part - pre & post-sale. We would have loved to report that "everything was great" and are not even particularly bothered by things being crooked or shi...nobody died! But the attempts to conceal, going behind our backs etc. are unforgivable. We therefore stand by earlier comments and hence our disillusionment with Hotondo - Matira Developments endures. On a more personal note, what really sucks, is that we took a punt with Alyssa because there were no prior reviews of her work as she was just starting out - choosing against our better judgement, to exercise our own personal brand of 'positive discrimination' - everyone deserves a fair go...right? We also acknowledge that she was under considerable pressure as a new business, and from Hotondo Head office, to 'clean-up' after two failed Hotondo franchises in the region. Yes. There are some lessons here for us too! Finally, (and we mean finally), we would like to thank our neighbours, (many of whom work in domestic building/construction industry), and the multiple trades people who have since visited the property and provided much affirmation, insight and succor.Similar opinion? Write a review on ieatwords.com.au!
Outstanding service and quality
Sunshine Coast branch - I have just finished building my second home with Hotondo and I simply couldn't be happier. I have received outstanding service and value for money. The quality of finish is higher than I expected, and even with horrendous weather conditions, construction ploughs ahead. I started with a standard house plan and modified to suit my needs.
Hotondo were very happy to amend plans and kept working the design until it was exactly what I wanted. I have been kept informed of construction progress on a weekly basis with photos...Read more
emailed through. I have looked at other builders, but I keep coming back to Hotondo - simply can't fault their process, design, quality, flexibility and service Quality, value for money and customer serviceSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
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Hugo B.Hotondo Homes
Hi Andrea,
r vision better than you ever imagined! It's always great to hear your new home is the envy of your friends and family and we are proud to have helped play a part in bringing your dream home to life. Thank you for your wonderful recommendation, we hope you continue to smile every time you pull up into the driveway for years to come. Kind regards, Hotondo HomesThanks for taking the time to review Hotondo Homes and for sharing your fantastic story! It is great to hear you had such an exceptional experience with Alyssa and she was able to make you... Read more