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Bruce Larsen T423242
- 2 reviews
Terrible
I purchased a 2017 awd diesel 2lt tuscon in april. It shuddered at different speeds which after several times taking it hack to the dealer finally did a software update. That fixed the shuddering but then we have a rumble at 70kmh in cruise which it did not do prior to the software update. Mechanic stated at the dealership it had a problem after driving the demo which it didnt rumble. Hyundai after having the vehicle for over 20 days tell us now there is no problem as thats normal. We will never buy another hyundai again. We have had several hyundais but this truly shows the companies colours. We have only driven 5000km since april.
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C354RAveley
- 8 reviews
- 1 like
- Tucson TL Elite 2WD, 2.0L Petrol, Automatic (2015-2020)
- Verified purchase
Very smooth and luxurious
Our Tucson gets used everyday of the week, and so far it has been great. All the comforts of a luxury car but without the price tag. We bought a large SUV to make way for our growing family, and thus far we have had no problems with it. We love the automatic lights, push start, push button back door and all the tech stuff inside. On the downside, it does fail (at times) to change gears properly while on the road and has a lag in changing gears at the right times. The transmission by hyundai is the major let down. But apart from that, a beautiful car!
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VikHeathcote
Great if you never have to stop or take off!!
I bought this car for city driving and have since taken it back after 1000km due to scary near misses due to lagging on take off. I was told the car was fine. Upon pressing the accelerator pedal vehicle fails to accelerate from standstill creating a 1-2 second "pause" that is highly dangerous especially when entering traffic, highways, etc. This is clearly a problem that is documented however no recall has been granted for this model. It doesn't matter what road: City street or a highway. The vehicle hesitates and does not move when you need ...Read more
to! when the car does finally take hold, the engine revs high and pulses forward causing yet another disturbing and potentially dangerous condition for driver and others on the road. This is clearly a mechanical and/or software glitch that will eventually result in accidents and bodily harm. Note this condition is sometimes intermittent therefore creating a false sense of driver control since you never know when you will face lack of proper acceleration. There is also an dramatic increase in revs when traveling down a steep decline. I do this daily and it is at 50km or less and the revs raise to over 3000 whether I'm braking or with no acceleration. This also is normal according to Hyundai. Very disappointing for us a family. Long drives are beautiful with great creature comforts inside.Similar opinion? Write a review on ieatwords.com.au!
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Anne GAU
- 2 reviews
- 5 likes
problems with transmission
we bought this car for everyday around town driving. Since we have purchased the car there is a dangerous acceleration lag which occurs when the car has been stopped (for instance at traffic lights or intersection) when you accelerate nothing happens. Now this does not happen every time but at least once per day. We have mentioned the problem which we consider to be a safety issue to both the dealership service manager and the customer service line but we have been told that is just the way it is and there is nothing wrong with the vehicle. Otherwise we are happy with the car but are considering a change to another make of vehicle.
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CPWOakville
- 6 reviews
- 3 likes
- Tucson TL Active X AWD, 2.0L Diesel, Automatic (2015-2020)
- Verified purchase
Smooth ride, plenty of power when needed, AWD plus very economic on fuel - the ideal car for me!
Tempted by the offer of a brand new 2017 Tucson Active Automatic Turbo charged Diesel AWD model in January 2018, I traded in my 2014 Hyundai IX35 Automatic 2WD Trophy - very reluctantly!
My budget did not stretch to the top of the range model but I did move up to a Diesel engine this time. I have had this Tucson for 8 months now. Time to grow accustomed to its road manners and performance. It feels very stable on the road and I really appreciate the AWD. I live on an unsealed road where the road surface is gravel and can be slippery. Moving ...Read more
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LaurenWide Bay-Burnett, QLD
- 8 reviews
Wouldn’t look back
We bought this car, after writing off our BMW X5. We no longer wanted a car with the same price tag as the BMW but we still wanted some form of luxury Iike leather seats.
We first looked at Mazda CX-5 and when the salesman wanted to show us the Hyundai Tucson, we initially thought he’d be wasting his time. Anyways after having a test drive and a look through, we were sold.
The Hyundai’s warranty was also another selling point. 5 year, umlimited kilometres :-)
We find this is a great, little family car :-) bit squishy when Nannie comes too though but that’s okay
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JamesBrisbane
Hidden Gem
6 months and 15,000klm in as a daily driver and appreciating this car more each day. Been very happy with the road manners, visibility and driveability in both city and rural driving. Averaging 6.4l/100klm without trying, quite enjoying the linear power delivery. Have done a limited amount of towing 700kg cargo trailer - barely noticed the extra load and felt rock steady. The paint felt a little thin so treated it to a deep clean and a ceramic coating. This has deepened the lustre and added some resilience to the finish.
I initially looked a...Read more
t a mixed bag along side the Tucson - Ford Escape, Suzuki Grand Vitara, VW Tiguan, Kia Sportage and Mazda CX5 - the Tucson's road manners, acres of room and smooth CRDi engine won me over. I started at the Highlander but at a proportionate 6'4" tall I couldn't drive comfortably with head hitting roof - combination of a high electric seat base & headroom robbing sunroof ruled this one out. Stepped down the order to the Elite but electric seat again caused height issues and to be honest I'm not a particular fan of Korean leather. Settled on the Active CRDi Diesel Auto AWD - this base model has all the required fruit without the excess add-ons. As an experienced driver I do not feel I am missing the lane control, auto wipers, autonomous braking, side radars, blind spot alerts, etc. so I'm getting the best the platform has to offer without, in my mind, all the unnecessary frills. Overall a very competent package that I'm quite certain will provide enjoyable, trouble free service for the next three or four years.Similar opinion? Write a review on ieatwords.com.au!
SueSouth East Queensland, QLD
- 3 reviews
Got the look, the feel, the comfort!
We love the feel, size and comfort our 2016 Tucson in platinum. It is very reasonable on fuel and drives very quiet and smoothly. We at first disliked the sound of the indicator but have gotten used to it, as it sounded like a toy.
Love the 'Christmas Lights' (as hubby likes to call them) the daylight strips curved at the front and the high beam is great. It came with leather seats. Must confess we were disappointed there was no cd player which seems to be common now. Have had no problems in nearly 2 years and are hooked on Hyundai.
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ALANNA REINERT
- 5 reviews
Cant live with out it
LOVEEEE MY TUCSON!!! We tow our van with it, put the dog in the back, it's sporty but also has plenty of room! We have the Highlander we love all the extra features. We also have a diesel and we get over 700kms a tank. would highly recommend this car to anyone
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darkfaery7Perth, WA
- 45 reviews
- Tucson TL Highlander AWD, 1.6L Petrol, Automatic (2015-2020)
- Verified purchase
Beautiful car. Best features for price. Be careful of DCT if you’re not confident in a manual
I’ve had a new 2018 Tucson Highlander Petrol DTC Turbo for about 7 months now. I love the features of this car and it’s really ‘fun’ to drive. When researching I found Hyundai was really great for getting really great features for a great price. I wanted the bells and whistles such as heated seats, paroramic sunroof etc.
I got the dual clutch control (DCT) version of this car and have to say, I’m used to driving it now but if I had of known it was like driving a manual I probably would not have purchased. I have my manual licence but purchas...Read more
ed an auto car as I’ve had autos for the last 10 years and having my second child on the way I didn’t fancy stuffing around getting used to manual again. The car will roll if you try to accelerate or reverse out of an incline. It won’t hold like a normal auto. I found this incredibly nerve wracking when trying to get out of the steep incline at my workplace or out of parallel parking on a hill. You have to use two feet and balance the break and clutch like a manual. It’s different to drive all over. It can be jerky when moving through lower gears but is smooth when you build up some speed. Overall I’d say this is a much more “fun” car to drive in the DCT than your average auto but it’s also a learning curve so if you don’t want to stuff around learning it might not be for you. I can see Hyundai have announced the 2022 version of this car and they’ve taken the DCT away. I think it’s ended up being more trouble for them than it’s worth as I know others have had issue with the DCT as well.Purchased in February 2021 at John Hughes Car Sales for A$43,000.00.
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Sam131VIC, 3012
- 7 reviews
Great Car For A Great Price
A beautiful car to drive and with all the mod cons for a really reasonable price. I have not had any issues with it and the servicing is always cheap. I love the way the Bluetooth picks up from where you left off on your phone automatically, the auto tailgate function is great when you have your hands full with the shopping and interior lighting is a god send! Those in the back can have their lights on reading and I don't even know. I have been on some long trips and can tell you the lane guidance and the seat coolers make the drive so much mor...Read more
e comfortable. Everything about this car is well though out and uses common sense. Also I should add that I can see people mentioning the acceleration of the automatic - I am aware of this however if you do not have the ability to react to this or the dexterity to control it then you should not be on the road. It is a ridiculously easy car to drive and you need that power to get you moving at times when it's needed.Similar opinion? Write a review on ieatwords.com.au!
darkerheartURRAWEEN
nearly a great car
overall i am impressed .i miss the c.d. player but the positive is i now know how to rip cds onto a usb stick thanks to youtube.only dislike is that the auto hunts gears at low speeds but over 60 kph it settles down nicely.2.0 diesel is impressive as i,ve never owned one before.hard plastic interior is a bit raw looking in places.
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Mark PAU
Transmission really lets this car down.
My MY18 tuscon highlander has serious throttle and lag issue in low speeds. It doesn't register that you are applying the accelerator and just sits there. Eventually the car launches forward and you have to catch it before you slam into the person in front. Took it to Hyundai to investigate and told me that there was nothing wrong with the car. Advice given was that "I needed to learn how to drive it due to the dual clutch characteristics." So now I have a very frustrating car to drive. Hyundai has buried their head in the sand with this issue. Just have a look at the class action being undetaken in the US. It will take someone to pull out in traffic and stall before something will be done in Australia.
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An absolute pleasure to drive!
Very comfortable and easy to drive. Very quite. Cruise control good to have also love having the rear Camara. Plenty of leg room. A few blind spots and passenger front seat isn't adjustable. Lots of room for luggage etc. In the back. Front seat covers aren't very good and didn't have any for the back. Loving it!
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KatieBrisbane
- 6 reviews
Perfect car for growing family
Car is great to drive, quiet and has all the safety features like rear camera. Lots more space on the car, I easily fit 2 car seats in the back with room to spare. Boot space is also amazing. A tank of petrol also last me about 1.5 weeks driving everyday 30mins to and from work
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Jane LAU
- 2 reviews
- 3 likes
Gearbox will cause accidents
The Tucson Highlander, paid close to $50,000.00 for it 12 months ago. The only REAL problem with this car is a HUGE one. In peak hour traffic, 2 - 20km/hour, the car either does not respond when you accelerate slowly or it leaps forward dangerously trying to throw you into the vehicle ahead. Hyundai service respond with stating this cannot be fixed, due to the turbo engine’s dual clutch auto transmission and gearbox... it is totally dangerous and will cause an accident. I hate driving the car in traffic. Have done 7000km in 12 months. Will never look at Hyundai vehicles again... should have stuck with Mazda!!!
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Saz
- 4 reviews
Love! Love! Love!
We recently updated our family car from our old (unreliable) Holden Captiva to a new 2018 Hyundai Tucson Highlander. After lots of research and test drives we decided to go with the Hyundai and it was a great decision! Absolutely beautiful to drive, countless cool extras like heated seats, sunroof, automatic boot etc, etc. We decided to go diesel and the fuel economy is amazing. Definitely highly recommend!
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JacquieGreater Melbourne (Metropolitan), VIC
- 20 reviews
Excellent Car. Pleasure To Drive.
We bought the highlander turbo diesel just over 2 years ago now and have done some serious driving in it and now at 110,000 km. We love it and what a great car it is!
The turbo diesel highlander goes like a rocket and easily saves you when pulling out and overtaking. I understand people's negative comments about the petrol model because we were loaned a petrol model once when getting a service (Active X) and it was terrible to drive, seriously lacking in power and felt like a totally different car to the highlander model.
Fuel economy i...Read more
s unbelievable and we get around 5.5L/100km as we live rural now but city wise we were getting about 6.5L/100km which is better fuel economy than some hybrids. The sitting height is also very good however reversing without the camera and radar sensors that detect rear side ways traffic (highlander model only) would be a bit tricky as there's a bit of a blind spot rear wise.Similar opinion? Write a review on ieatwords.com.au!
Edith67Greater Melbourne (Inner), VIC
Serious problem with gears/transmission when accelerating have had a few near misses due to no power
Poor acceleration for a turbo needs to be rectified before serious accident occurs A problem with transmission.I have had a few near misses when vehicle did not respond on take off. After 3 days at dealers still awaiting Hyundai head office to reply. Not a good response time from head office. Dealer has tried to follow up but no reply on third day now coming on weekend. Not a happy customer.
Purchased in February 2021 for A$42,000.00.
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Its ok nearly good. Could be amazing
I brought this car for my mrs as a family car. Over all it is a decent piece of kit but there are several things that aren't right. Firstly the throttle positions sensor or gear selection is way off. If the throttle is push it more than say 10mm the car is back two or three gears and doing 5000rpm at 40km in school zone. Try explaining that to the cops. Overtaking everyone thinks your either upset at them or trying to race them. Following on from that is the cruise control. It drops back gears and flys up hills gets to the top and your 8ks over...Read more
what it was set at. Then its back down 2 gears on the way down the other side but only after about 300m so by that time its doing 14ks over the speed limit. Its ok on the flat but useless in the hills. The running costs are getting better as the engine loosens up a bit. Average about 8litres per 100. In and out of town. That gets even better on the highway. 7.25l/100 is the best I've got. If i had my time over i would buy a manual one. But I'm happy enough with it fits 3 child seats in the back and is very a very nice ride. Its not plush and has good feed back through steering it will understeer through long sweeping corners if actually driven which the first time it happened was alarming. But is to be expected i guess. All in all a good car. Hopefully Hyundai sorts out my throttle problem.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
John K.asked
is the Tucson allwheel drive?
grahamasked
I might be going crazy but Im pretty sure my Highlander (2017) version has the idle stop and go feature however when I went to drive the car today it was running a little weird and I realised that the feature wasnt engaging. So I have two questions 1) does it have the feature ( or Im losing my mind) 2) if it does is there a button I may have accidentally pressed to turn it off or do I need to speak to my dealer? Thanks
No answers
Rod & Marion E.asked
Do others have problems moving the transmission from park? Mine constantly gets stuck in park, it eventually moves after a couple of mins
3 answers
Hi Rod & Marion,
No I don’t mines a manual....
Hi Rod, we don’t have that issue at all, ours is a 2022 highlander, automatic.
Have you contacted your nearest Hyundai service centre to query about it? Hopefully it can be fixed for you, best of luck.
Thanks for that, Hyundai has tried to fix it but so far only partly successful
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