Applied for policy Nov 2022 for trip in August 2020. Online application was relatively easy with additional inclusions for health issues approved. Cost was on par with similar policies with other companies & was cheaper when using Seniors NSW discount. The test will be later in year if Covid-19 is still impacting travel arrangements.

I took out a gold policy and asked for a refund or voucher 9 days before departure A polite no . I thought this award winning company would have been able to offer a solution, however as it stands they are covering 25 days of gold policy on a person not travelling Good job

Excellent value, extremely easy to set up. We have used this company around 4 times for overseas travel. Never had to claim until our last cancellation of travel. I our claim took at the around 20 days which is less than three weeks, so we were most impressed with this. Very attentive staff, responsive to any emails I sent and we would highly recommend this company for its integrity and great service. Of course, we will always be using InsureandGo for our travel insurance. thank you so much.

It’s great value for money.
It’s affordable.
It’s super straightforward when choosing and selecting the best cover.

I would highly recommend this to many of my friends and family as it’s just honestly one of the best travel insurance companies I’ve been with.

The policy was good value for money. I did a couple of other company quotes and by far a better price. Had excellent customer service when I had to change my dates - at no further cost...

The policy was better value than other companies. This is my first policy with this company.I hope I don't have to use & it would have been nice if it covered Coronavirus.Haven't travedlled yet.

One of the few companies that will cover me and my extensive medical history, I can continue to travel without a worry I will bankrupt myself should something happen whilst away from home.

We booked a trip to Singapore in December before the Coronavirus outbreak and I got this travel insurance when I booked. Our flight has now been cancelled. We can’t book another flight as that won’t be covered by insurance but we have a hotel booked which is we can’t get a refund on. This insurance company refuses to give us a refund despite us not being able to go on our holiday as there is no travel advice against Singapore. Malaysia Airlines didn’t give us a reason for the cancellation but I guess we can assume it’s Coronavirus. Terrible customer service!

2nd time I have used Insureandgo with the Seniors discount. Surprised at how good the quote was for the coverage and the purchase process online was very simple and very quick with all the required documentation available immediately after purchase.

I thought this policy was great value. It was by far cheaper than other quotes. It has coverage for everything I need. We have used this product numerous times before and have been very satisfied.

Not good value at all - have already advised they won’t cover us despite corona virus not being declared a pandemic as yet. Typical insurance rip off. All insurance companies promise the world & have a get out of providing cover clause!

The policy was easy to set up, they make it as easy as possible to get signed up and pay for the policy.
I purchased my policy 7th October (MONTHS before the Coronovirus)
My flights were changed with increased delay in singapore due to changes to the airline schedule because of the coronavirus, and despite their website and PDS stating that I would be covered, when I called to clarify I was told that absolutely NOTHING would be covered (Accommodation or meals).
Do not waste your time or money looking at this company. they happily take your money but with no return. I wish I had looked at thier facebook page to read the real reviews before taking our a policy with them

This product covers everything I need at a very competitive price. I have used this products several time in the past. I look at other options but always come back to InsureandGo.

Great coverage and price considering my health conditions and they still cover me for any situation stemming from them and other travel insurances don’t! I have referred many family and friends as a result of their honest no nonsense approach and pricing!

12 day trip to New York - myself with medical cover. Easy to set up.
Not the cheapest but reasonable- bought this policy because my wife has just bought 2 other policies with this company

I went into your website after a travelling companion had advised that you gave cover for snowmobiling in your Winter Option package. I did not see any reference to not being covered for Coronavirus and took out the cover, only to now be told on enquiring that this is excluded.

Easy to set up, easy to see coverage for...I hope at claim time this process is simple, 1st time using Insure and Go..Be good if you had an android / smart phone app

have used insure and go yearly since 2015 found rates to be competitive have never claimed anything yet but gives peace of mind travelling overseas online website easy to use