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4 questions from our users
Alex W.asked
It seems that Internode is good in SA and Vic. How about NSW?
1 answer
Customer ServiceInternode
Hi Alex,
We think our service is great across the country!
Ideally, it comes down to several factors:
* The connection type you have
* The infrastructure that connection runs over.
Have a chat to our teams via 13 66 33 and they can help.
- L
David H.asked
Been with internode for 4 days. Signed up for unlimited 50/20 speed. When I log into my account my usuage says 0 gb but been using the net a lot.
1 answer
Customer ServiceInternode
Hi David,
Use will be counted from the time the service was activated, so it should be updated shortly, if not already.
-L
mahasked
I was with NBN then moved to another company did that that while in the cooling period for another provider,why I was sent a bill to pay if another provider was providing the service??
1 answer
Customer ServiceInternode
Hi Mah,
There are no cooling off periods on our services. If you've signed up for a service and it was connected, then you will be charged for it.
- L
Karen D.asked
If I was to connect will the speed be better than my current provider? Can I get FTTP connection?
2 answers
Customer ServiceInternode
Hi Karen,
There are a lot of factors that influence your speeds and it would be hard to tell you with any certainty that we could do any better without some more information. We'd definitely suggest checking in with our team on 13 66 33 so we can help take a more detailed look into what's available and give you the best advice possible.
- T
Fabulous thank you
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