Great store with a variety of products and great service by the lady at the greensborough store, items were delivered and assembled and look great in the lounge room also purchased 3 paintings 50% off

Has a amazing experience with Koalaliving online. Quick response and answer. We receive them happy with the service. We reduced email amimmidiatly as we place the order. Really good product and customer service. Happy and I recommend koalaliving

the products are of high quality and designs are remarkable. there are also a lot of products which are perfect for us somce we will be moving to pur new house.

This is the perfect place to visit when decorating a home. We visited during their sale period and got our wall clock for half the price. I highly recommend this place.

The customer srrvice was too good. Found a lot of new products from last time too. Excellent and amazing products.
I hope they continue with their 50% offer which makes it worth it.

Happy found the sofa I have been searching for a while customer service is good easy to get the one in stock and color option I will recommend to my friends to visit as well

Best customer service. Quick response. Loved the modern coffee table and the 2 in 1 feature. Definitely offer the koala living brand to my friend and highly recommended. Variety of product all in one brand helps me to design my house perfectly

Staff were very helpful on directing me where to find what I was looking for. I will definitely be coming back as I buy candles regularly. Thank you for help

The staff service is very pleasant and the product range is really good. Very happy with the purchase. I bought the whole house furniture from here and the decorative options are great too.

The furniture range is very wide and has plenty of options. Even the decorative items for the house are available in many vast varieties. The color options and the decor is really good. Very happy with the 5-star service. The staff is very helpful and patient.

Own multiple items from koala living. Amazing quality, with a unique and vast range of products. Guests in my home always mention and compliment my pieces from koala living and they are often a talking point in each room of my home.

I love My new couch its very comfortable, perfect size, candels smell amazing, their pillows are very unique, looks good on my new couch. Customer service is always 100 perent!

Terrible service l!!! We bought a product (a little clock AU$150 by internet at the beginning of September for my dad’s birthday (15 days ago).Today is 30 of September and I didn’t receive anything. The answer is: there is some error in our warehouse, thank you for your patient.We sent a lot of emails, phone calls and nobody tell us when we going to receive it. So disappointed and angry about this company. Beautiful products, terrible service. I am still waiting!! :(

I bought a dining table back in May with an ETA for June and then delayed to July and now end of August. I was told to wait for a text message from their outsourced delivery company regarding time of delivery this weekend (that is tomorrow)and have heard nothing until today which is Friday already. Rang customer service first thing this morning to follow up on the expected delivery time tomorrow and was told to wait for a text message which I should receive latest by 6pm today. Oh well, I am not surprised, I have not received any text messages and is now 7:32pm Friday. It is pretty ridiculous when you paid nearly $1000 for a product and waited for full three months.

Online store was easy, I purchase a rug and it was sent to the nearest store to my home to be pick up, very prompt and efficient. Pick up was a breeze and happy with the product.

Ordered 2 chairs online and paid via CC. The company wanted to go through some longwinded verification process before sending the product despite being paid for the items. For a range of issues I wasn't able to comply with their process and now I am left trying to get my money off them.

Steer clear of this business and if you have to do anything do it in person at their shops

Ordered 4x Cushions expecting delivery in 48 hours as portrayed on their website.
Nearly 3 weeks later and STILL no sign of them!
I had not heard anything within a week so I emailed an got an automated computer ticket to the query but heard nothing. Sent another email 2 weeks later and still no response.
I have just called them and they just said for ME to check with the courier as it left their warehouse a week ago and normally takes 2-3 business days????? Followed up con note number they gave me and not showing any details at all. What am I supposed to do?