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Reviewer Photos & Videos
Amazing collection and the staff Zainab was fantastic at helping us through.
Amazing collection and the staff Zainab was fantastic at helping us through the selection and decision process. Highly recommend the Springvale store. Zainab was also very patient and was one of two staff, and managed off the store on a busy day.
1 comment
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PetraGreater Melbourne (Metropolitan), VIC
Value of sale merchandise
Lovely service and friendly staff
Unique and unusual merchandise
Will certainly return when have a particular place in mind at home that requires a specific piece
Sale merchandise today was great value
1 comment
Customer Care K.Koala Living
Hi Petra,
We're so glad to hear that you had a good experience shopping with us! Our friendly staff members just love to help our customers so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
Gagan
- 2 reviews
Awesome service and beautiful furniture
They have the best furniture in Melbourne and their customer service is awesome. Perfect store for house furniture. The lady at the Springvale branch is really helpful. Will highly recommend this store.
1 comment
Customer Care K.Koala Living
Hi Gagan,
We're so glad to hear that you had a good experience shopping with us! We strive to offer a wide variety of attractive furniture and our friendly staff members just love to help our custome... Read more
rs so your feedback means a lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
Find out how Koala Living Showrooms VIC, Springvale Homemaker Centre compares to other Furniture Shops
Know better, choose better.
Beautiful!
Beautiful store, gorgeous products and a huge range. and ^The staff were very attentive polite and helpful tbroughout the transaction
Fantastic sale at the moment. Will definately shop again in the future.
1 comment
Customer Care K.Koala Living
Hi Dee,
We're so glad to hear that you had a good experience shopping with us! We strive to offer a wide variety of high quality items and our friendly staff members just love to help our customers s... Read more
o your feedback means a lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
One of the best customer service experience!!
Hala and Kathrin have won my hearts with their amazing customer service.
They went out of their way to help me with all my needs. I would highly recommend this store!!
1 comment
Customer Care K.Koala Living
Hi Rahul,
We're so glad to hear that you had a good experience shopping with us! We strive to offer a wide variety of high quality items and our friendly staff members just love to help our customers... Read more
so your feedback means a lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
Excellent service Springvale Store
Happy with product and customer service. Art works are very special and modern. They are really worth with the value. Happy to be a member and visit Springvale store again.
1 comment
Customer Care K.Koala Living
Hi Suni,
We're so glad to hear that you liked our store! We strive to offer a wide variety of unique items and our friendly staff members just love to help our customers so your feedback means a lot ... Read more
to us. We're sure that your new dining table and chairs will look beautiful in your home and we look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
Springvale store looks beautifull
Found the staff to be very helpful and accommodating to my needs.They gave me an excellent price and would highly recommend you to come and see all their beautiful furniture and decors.
1 comment
Customer Care K.Koala Living
Hi Collen,
We're so glad to hear that you liked our store! We strive to offer a wide variety of beautiful furniture and our friendly staff members just love to help our customers so your feedback mea... Read more
ns a lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
Midel SantosGreater Melbourne (Metropolitan), VIC
- Showrooms VIC, Springvale Homemaker Centre
- Verified customer
Great customer service by Hala, very patient & excellent product knowledge! I like the ambient of.the Springvale store!!
I bought some decorative stuff/ornaments in Sringvale Store. Hala, the saleslady was very friendly & helpful during the sale. I love the design & the uniqeness of the products in the store. She showed me some options in decoration & attended to all my needs. I bought quite a few items...very happy with them. Thanks Hala, for your excellent customer service!!
1 comment
Customer Care K.Koala Living
Hi Midel,
We're so glad to hear that you had a good experience shopping with us! We strive to offer a wide variety of unique designs and our friendly staff members just love to help our customers so ... Read more
your feedback means a lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
- Showrooms VIC, Springvale Homemaker Centre
- Verified customer
Great Service
Kathrin offered fantastic service, she was friendly and professional. We were very undecided on what to buy our friend for his new home and she offered us great ideas throughout our experience.
1 comment
Customer Care K.Koala Living
We're so glad to hear that you had a good experience shopping with us! We strive to offer a wide variety of unique furniture and our friendly staff members just love to help our customers so your feed... Read more
back means a lot to us. We look forward to seeing you in store again soon! Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Koala Living Showrooms VIC, Springvale Homemaker Centre compares to other Furniture Shops
Know better, choose better.
AbrahamMelbourne
- 4 reviews
- 14 likes
Very good customer service
koala living store in Springvale store is very good store for home decorating items and the staffs are very friendly and very good customer service, will visit again.
Manju Abraham.
1 comment
Customer Care K.Koala Living
Hi Manju,
We're so glad to hear that you liked our Springvale store! We strive to offer a wide variety of stylish furniture and to look after our customers so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
Keith H.Greater Melbourne (Outer), VIC
Beautiful Side Table
Just bought the most beautiful side table ever, Soo happy right now! Koala living in Springvale (Inside the IKEA building) has the most amazing furniture and accessories ever. Highly recommended for anyone who has just bought their first home.
1 comment
Customer Care K.Koala Living
Hi Keith,
Thank you for taking the time to review your experience! We love to see our customers walking away with a purchase they love.
Best wishes,
The Koala Living Team
Similar opinion? Write a review on ieatwords.com.au!
Melanie HepponstallGreater Melbourne (Outer), VIC
Amazing Experience!
Koala Living Springvale (Inside IKEA) has the most fantastic furniture and accessories. The staff are so friendly and the service is excellent! My son and daughter-in-law have bought so many items from here for their first home! Highly recommended for young people.
1 comment
Customer Care K.Koala Living
Hi Melanie,
We're so pleased to hear that you liked our Springvale store! We strive to offer a wide variety of unique items and our friendly staff members just love to look after our customers so you... Read more
r feedback means a lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
ShoaibGreater Melbourne (Metropolitan), VIC
Good customer service - zainab
Zainab (Springvale store) turned a horrific experience into a very good one. You should have more people like her assisting customers .
The product is good but the only downside is the wait time .
1 comment
Customer Care K.Koala Living
Hi Shoaib,
Our friendly staff members just love to look after our customers so your feedback means a lot to us. We will look into our wait times, but it would be greatly appreciated if you could leav... Read more
e some further feedback as to how we could improve your experience.Similar opinion? Write a review on ieatwords.com.au!
kaushaGreater Melbourne (Outer), VIC
Bought the Furniture
I have visited the store in springvale to bought the new sofa and like the customer service. Zainab has given us the very good service and we are very happy with it
1 comment
Customer Care K.Koala Living
Hi Kausha,
We're so pleased to hear that you liked our store! Our friendly staff members just love to look after our customers so your feedback means a lot to us. It would be greatly appreciated if y... Read more
ou could leave further feedback as to how we could improve your customer service experience. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
Alex TaubeGreater Melbourne (Metropolitan), VIC
Great service by Ying W and great product. We are customer member
Great service by Ying W and always good customer relations Great unusual product such as Phalaenopsis WPot and wall pictures as balerina. Good memrship program reasonable price for dish exclusive product
1 comment
Customer Care K.Koala Living
Hi Alex,
We're so pleased to hear that you liked our store! We strive to offer a wide variety of unique items and our friendly staff members just love to look after our customers so your feedback mea... Read more
ns a lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
Find out how Koala Living Showrooms VIC, Springvale Homemaker Centre compares to other Furniture Shops
Know better, choose better.
gladiatorGreater Melbourne (Metropolitan), VIC
- 4 reviews
Great furniture store with lots of unique pieces
I've been looking for a sofa for the longest time and the range here is amazing. The price point is also great.
The sofa I ended up getting was half the price of a very similar sofa from Nick Scali but the quality feels very similar.
The other great part is that they will price match if the price drops before delivery.
1 comment
Customer Care K.Koala Living
We're so pleased to hear that you liked our store! We strive to offer a wide variety of unique items at affordable prices and to look after our customers so your feedback means a lot to us. We look fo... Read more
rward to seeing you in store again soon! Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
UciGreater Melbourne (Outer), VIC
BRILLIANT STORE SPRINGVALE
Very nice store to visit and have alook around for amaing furniture and home deco,exellant customer service, surely will cone back to buy other stuff,love the store lay out, Affordable prices,
1 comment
Customer Care K.Koala Living
We're so pleased to hear that you liked our Springvale store! We strive to offer a wide variety of unique items at affordable prices and our friendly staff members just love to look after our customer... Read more
s so your feedback means a lot to us. We look forward to seeing you in store again soon! Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
Excellent store Springvale
The store looks stunning with beautifull deco and reasonable pricing. Excellant customer service.Very happy with the deal.Will surely come back and buy another time.Really a beautifull place to visit and buy again.
1 comment
Customer Care K.Koala Living
Hi Moni,
We're so pleased to hear that you liked our store! We strive to offer a wide variety of unique items and our friendly staff members just love to look after our customers so your feedback mea... Read more
ns a lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
Clara K.Greater Melbourne (Inner), VIC
Koala living in Springvale
I have bought a black dining table from Koala living in Springvale. Highly recommended . I am happy to buy another more items for my new house. Good service from [name removed] at Springvale. Thank you!
December 13th 2022 Update: Lack of customer service
I have purchased the Genevieve black dining table on August 9th because the store said that it will arrive by early November, and I wanted it by Christmas so I ordered it with enough time left. It is December and it still hasn't arrived, and I called the store and they are now saying that it...Read more
will arrive in January. If the table was not going to arrive by Christmas, I would not have ordered this table. I cannot believe that you would let an order get delayed this much without notice. I visited the Springvale store to ask about this situation and they say to call the company, and the company is also saying that they cannot do anything about it and I am so disappointed. I will not continue to purchase anything from Koala living if your customer service is this horrible.2 comments
Customer Care K.Koala Living
Hi Clara,
We're so pleased to hear that you're happy with your dining table! Our friendly staff members just love to look after our customers so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamCustomer Care K.Koala Living
Hi Clara,
We apologise for the delay in the arrival of your beautiful dining table, we endeavour to bring our customers their ordered products within the estimated timeframe, however sometimes despi... Read more
te our efforts there are factors that affect this that are out of our control.Similar opinion? Write a review on ieatwords.com.au!
Excellent furniture and beautiful at Springvale
We have looked furniture at koala living Springvale stores and we buy furniture from Springvale and they delivered on time with best and promised quality with best service. We would prefer whoever wants to buy, I recommend to buy from there.
1 comment
Customer Care K.Koala Living
We're so glad to hear that you like our Springvale store. We strive to offer a wide variety of attractive items and our friendly staff members just love to help our customers so your feedback means a ... Read more
lot to us. We look forward to seeing you in store again soon! Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
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Customer Care K.Koala Living
Hi Asim,
We're so glad to hear that you had a good experience shopping with us! Our friendly staff members just love to help our customers so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living Team