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Bought a body in balance mattress, two pillows, pillow protectors and mattress protectors 4 years ago and have not had any issues. Very happy with our purchases, Extremely comfortable, no partner disturbance. Felt supported during pregnancy.
Excellent customer service, store is well laid out so you can easily find what you want as well as someone close by to assist if needed.
Would buy from them again.
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Great service and sound advice
We went to Mattress & Pillow Science on recommendation. We are so glad we did. Steve and his team were amazing. They were very knowledgeable and very accommodating to our needs. We LOVE our new bed and never slept so well as we do now. Thanks guys! We wouldn’t go anywhere else in future!
1 comment
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Best sleep ever!
This has been the first time I’ve bought a mattress from people who really know what they are selling. Also, this is the first time I have bought a mattress that’s been perfect for me right from the first night I slept on it. I have bought a mattress for my daughter from this wonderful store and she loves hers too! I won’t go anywhere else now. Next day service and they even carried my king mattress up the stairs and onto my bed frame for me. Cannot recommend Steve highly enough. Experienced and honest and was very quickly able to recommend mattresses to fit my likes.
1 comment
Steven H.Mattress & Pillow Science
Thanks Nat! Fantastic to hear you loved your mattress from the first night. Most people take some time to adjust to a new mattress, sometimes as long as a month. I'm sure you find it a bit harder to get out of bed in the mornings now ;)
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SteveMelbourne
Amazing product and service
We purchased a new queen size mattress from pillow science - Steven and David were a great help with advice and after sales care.
highly recommend to drop by and see the range they have to offer.
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MarcMelbourne
Perfect Science - Perfect Mattress
Purchase was made in store. We found the staff at Pillow Science to be knowledgeable, patient and pleasant to deal with. Extremely happy with our purchase and would highly recommend.
1 comment
Steven H.Mattress & Pillow Science
Hi Marc, great to hear that you enjoyed your experience in our store. We pride ourselves on making the whole purchasing experience an enjoyable and satisfying one. Thanks for the feedback!
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so good i bought two
firstly the guys at Pillow Science helped me track down my delivery which Aust Post had botched. then when i got it, was it ever good. great flexibility and really comfortable. My wife tried and instantly wanted one for herself
1 comment
Steven H.Mattress & Pillow Science
Thanks Jim. Our deliveries with Auspost generally run very smoothly, but unfortunately in your case it caused us a bit of a headache. At least we got there in the end.I remember you purchased a Relief... Read more
Contour so I'm not surprised your wife wanted one too. One of our most popular choices in our memory foam range of pillows.Similar opinion? Write a review on ieatwords.com.au!
My bed is an AMAZING place to be!
We purchased a Body in Balance King sized (Firm) mattress in September 2013 and have had nothing but joy from our bed. When you think about it you generally spend 30% of your day on your bed, it makes sense to make sure you get the best possible bed you can afford.
I have found the firm mattress to be amazing with my back, and I wake each morning with no pain and feeling refreshed and ready to go. The added pillow on the mattress feels so luxurious when I first get into bed, I find myself smiling when I get into bed. Just like you can never ...Read more
have enough money I believe so too can you never have a bed that is too big. I found the staff at Pillow Science to be knowledgably, patient and pleasant to deal with. The whole process of replacing my mattress was a pleasant experience and one I will no doubt re do when the time comes. I would recommend and re buy this bed every day of the week. Lee1 comment
Steven H.Mattress & Pillow Science
Thanks for the feedback Lee! The Body in Balance range has definitely proven to be one of the most popular choices of mattresses we've ever sold. We have no intention of discontinuing that range so yo... Read more
u should have no problem replacing it when the time comes. Still a while to go though, so until then continue to enjoy this one!Similar opinion? Write a review on ieatwords.com.au!
Brilliant Beds!
Our second purchase from Pillow Science and the mattress does not disappoint! So much so that my mum ordered the same one after trying ours. Highly recommend!
1 comment
Steven H.Mattress & Pillow Science
Hi Lisa, great to hear you you're happy with your mattress. Hope your mum is too!
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Fantastic service, fantastic product!
Awesome experience of an in-store purchase of mattress, base and headboard together with orthopedic pillows and extras - assisted by the friendly and experienced owner who took the time to understand our requirements! Would highly recommend to anyone looking for the best service and bed!
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Emma Rogers DumasMelbourne
- 2 reviews
- 1 like
Amazing beds. Amazing service.
Pillow Science has the best products I have ever used. And the best service. David, Steve, Amanda and Reese all helped my husband and I choose the best options for us. The day after we took delivery I had some doubts about the bed that I had chosen, and they reassured me and gave me a plan moving forward which worked perfectly. We have now bought 4 beds from them and 4 pillows over the past 5 years. I would never buy anywhere else.
1 comment
Steven H.Mattress & Pillow Science
Thanks for the great feedback Emma! As you now know, your body can take a little bit of time to adjust to a new mattress. After persisting for a short while, you would've started to really love your n... Read more
ew bed and the benefits of a comfy and supportive sleep. Appreciate the loyal support!Similar opinion? Write a review on ieatwords.com.au!
Service was amazing
Purchase in-store
Service was amazing, patient staff, they were very accommodating. We are very happy with our new bed purchase. Thanks
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Best Mattress and Service!
We recently purchased a Gel Advance Medium Mattress from Lee at Mattress & Pillow Science. Her service was outstanding from the outset, providing us with the best advice and care, especially with my back issues. Her after sales service was also exemplary and we highly recommend Mattress & Pillow Science for mattresses, pillows, bases and bed heads. Thank you Lee and Martin, we love our bed!!
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Dan SwartMelbourne
- Mattress and Pillow Science
- Verified customer
Best Mattress Ever and Impeccable Service
My Wife and I went to nearly every shop in the eastern suburbs over a 2 month period. Mattress and Pillow Science had by far the most comfortable products at the best prices. Service was professional and informative. Look no further!
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Flawless mattress, even better service
Bought my mattress from Mattress and Pillow Science 5 months ago and cannot recommend enough! In-store service from Lee and Martin was fantastic, they were incredibly patient and made sure that I walked out with a mattress perfectly suited to my needs. Delivery was quick and easy as well. I haven't had a bad night's sleep since it arrived. Will definitely be going back here for my next mattress!
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Best mattresses 100% happy
We bought our first mattress a Body in Balance Firm from Mattress and Pillow Science on the 9th September 2012 (Invoice No 301151) The mattress is the best we have ever had it is amazing, soft but supportive and we don’t know when the other one is turning in bed, it is so well structured. My mother bought one at our recommendation and she feels the same. best mattress ever. We have now bought a king single Ortho Slat for our son on the 17th August 2017 (Invoice No. 17-00001871) and same thing, sumptuously comfortable and incredibly supportive. We have never had any back issues and sleep wonderfully well. Will always come back and buy our next one.
Annie and Michael
Elsternwick
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Amazing!!
Fabulous pillows! We originally purchased one for my Fiancé as he had a neck injury and this really helped him with his recovery and pain management. At his suggestion; I also purchased one and love it! I really believe it is so important to invest in a great pillow that supports you while you sleep especially due to the amount of time we spend in bed! Lee was really helpful and patient in helping us chose the right items which suited us individually. Would definitely recommend.
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RobinElsternwick
Wonderful products and wonderful service
Too often in our busy schedules we fail to stop and recognise a job well done. This review is overdue since not only have I referred patients for years (and always resulting in outstanding feedback), but recently I bought mattresses, pillows, bedframes, etc for my family and everything about the experience was excellent. The entire staff, especially Lee and Amanda, were incredibly professional and made sure that every detail was handled to perfection. The products are outstanding and they cater to each persons individual needs. I recommend that you should take advantage of Mattress and Pillow Science for all your bedding needs. Yours truly, Dr. Robin Nemeth
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NirmalToorak
Perfect
Absolutely loved my experience. Lee is really really helpful and listen to your personal needs.
Very attentive to you . I strongly recommend it
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Brett72Greater Melbourne (Metropolitan), VIC
- 2 reviews
- Mattress and Pillow Science
- Verified customer
Sensational mattress
From the time I walked into the store until the bed arrived I knew I had made the right choice of bed store. We were taken through the differences of technology in the mattresses and everything was explained.
We made our choice and the beds were delivered and set up for us within a week.
If you're looking for a new bed then Mattress and Pillow Science is your only option.
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Excellent Customer Service and Outstanding Product Quality
Purchased the mattress, mattress base and pillows combo from Caulfield Store. Steve and Amanda made it so easy for me to buy the right mattress and pillow after taking down notes on the whole lot of questions. They were very professional, friendly and informative during the selection process. I received the best customer service and got my stuff delivered the same day. It's been a few weeks and I couldn't be happier with my purchase. I will highly recommend Mattress & Pillow Science to everyone.
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Steven H.Mattress & Pillow Science
Thanks for the great feedback Mikey! I'm happy to hear the whole experience was a very satisfying one for you.