Metricon NSW, Baulkham Hills Questions & Answers

Hi Dulmini,

Thanks for your question, for any post build related enquiries or service and warranty matters please contact the service and warranty team via email ([email protected]) who will be able to assist further.

The team will endeavor to get back to you within two business days.

Thanks,

Daniel

Thanks for getting in touch, Cathy. Warranty queries are best directed to the Service and Warranty team as they are in the best position to provide specific information on all warranty periods. In relation to the query you raised recently with Service and Warranty, we understand that particular item is no longer under warranty and your best point of contact is the installer whose details have been provided to you.
If we can be of any further assistance, our Service and Warranty team can be reached at [email protected]. Alternatively, we can be contacted via [email protected]

Thanks Cathy,
Emily

Hi Ben,
Thank you for your recent question to Metricon. Formaldehyde does not persist for long in the environment. When it is present in the air, most of it degrades to molecular hydrogen and carbon monoxide. Should it be a concern, we suggest opening up the doors and windows which will help to lower levels in the home.
Kind regards