Build Glendale 41 Contract: 699353 Building Supervisor : [name removed]

We have a long journey due to new and inexperience to build a new home.
It was quite difficult to understand what you really need and make sure you feel happy about what you choose and select. Hard to get yourself into the Project specially with Zero knowledge of Building.

With all that we need to admit without Metricon Sale Team [name removed] and [name removed], won't be easy way to start and assist to go through the selections and infrastructure of our home. I'm glad t...Read more

Up till now, I have resisted writing a bad review for Metricon however I am now at wits end. The build was an incredibly frustrating and disorganised process. I had over 7 different site managers and I had to invest huge amounts of my personal time to ensure the build matched the plans and was of a decent quality.

But what has been the most frustrating is the post build service. As an example, I have been chasing Metricon for 1 single roofing certificate to satisfy my certifier and it is taking me literally months. I still don't have it! I am...Read more

We paid deposit on 25/11 for one land and built.

Two weeks later advised that, this package is gone. So we signed on quote for next lot for home and land package . 7/12 with half a room chopped off from their initial offer .

Land contract was provided immediately .
Three month into waiting for built contract we find that there is 2m slope and no backyard .

Three month and two days after deposit, we receive building insurance . Still no contract.

On same day we find that land was sold....Read more

After having put off doing a knock down rebuild for a number of years the confidence to do it came from the moment we met our sales person at the Metricon display home. He was super helpful, knowledgable and most importantly patient as we went through the selection and design change process. The process could not have been easier.

After what seemed to be a dream start things got considerably better once we got to the building stage and this was totally due to our site manager. From the get go [name removed] was a star. His dedication, energy a...Read more

I have been living in my Metricon built house for just over two years. Unfortunately building with Metricon was the worst decision we could have made and I am learning that it gets worse and worse with every interaction.
The process of building with Metricon was the most stressful and painful experience- they are disorganised, rude and talk of delays due to quality, when really the delays are because they can’t manage their trades. There were days and sometimes weeks where no one was even working on our home and Metricon would keep spinning the...Read more

Our Metricon new build is a disaster:
* Major defect with slab concrete blockage in our drainage pipes, which means 2 of the 3 bathrooms can't be used. This has already caused 2 sewage floods in the home - including stinking water flowing up from the floor waste trap. The floods have ruined the floorboards and mould is now growing under the skirting boards. The wet & sewage contaminated floorboards have now been removed and we're now living on concrete slab on the ground floor while we wait for Metricon to fix everything.
* Has been 1.5 months...Read more

The build was a very long build and we had our site manager changed 4 times during that build. It was delayed for settlement and we were rushed to agree to settle and fix things after settlement even though we noted problems. Some of which were big problems like doors that wouldn’t lock, water damaged walls and a giant leak in the backyard pipes that caused a pond to form and delayed our landscaping.
One bathroom screen was misaligned and water would splash out. Multiple tradespeople were scheduled to fix it over 3 attempts eventually the scree...Read more

Our build journey started in September 2018 when we met with Metricon to discuss our new home. Once all our contracts were signed we unfortunately had a very slow process with Sutherland Shire Council. Our Administrator [name removed] did a great job with keeping us updated, unfortunately the council were extremely slow to push through our DA. We lodged our DA on the 04.12.2018 and the approval did not come through until the 13.05.2019. Metricon started our build around the 23rd July and we had handover on the 20th December 2022.

We had 3 sit...Read more

We have had absolutely the worst experience building with Metricon. I am sharing to the viewers only on of the many issues which has been so frustrating to face, especially when you know what you have picked as a selection. We chose a SQUARE duct by Clipsal which was offered at the time and what we were shown. It has turned out later that they had installed the wrong duct which was a ROUND by Clipsal. I notified the Site Manager immediately and had raised this internally as well. It had turned out later on in investigating my contract they had ...Read more

The construction of our Vantage 38 (42 after modifications) started in February 2022 and we were handed the house in October 2022. The journey was up and down but we are very happy with the house definitely exceeded our expectations.

When the construction started, we had issues with our Site Manager [Name Removed]. He had lack of communication, issues with the neighbour eventually had to stop construction and build the side retaining wall. The issues arose mainly because of over allocation of the sites. But we did resolve the issues by addres...Read more

Our Site Manager was [name removed] and he was fantastic from start to finish. He is a professional at what he does and made the building experience a smooth one plus it was enjoyable. This made us feel good as we had read some bad reviews and did feel anxious at the start. [name removed] answered all our questions and concerns throughout the process and believe me i threw a lot his way via emails, phone calls and sms. [name removed] took time to explain everything thoroughly and even when i would question some things he would take the time to ...Read more