We are about to go into the construction phase and I feel very comfortable due to the high quality pre construction advice and planning that has occurred to date. The Metricon team, particularly [name removed] our pre construction coordinator, and [name removed] our Studio M coordinator, have been extremely personable and professionally capable in steering my wife and I through what is a daunting task for building first timers. Nothing has been a problem for the team and their contractors and they have carefully and in an approachable and fri...Read more

I am building a property with Metricon in Northern Beaches.
Here is some facts:
I am happy with the Sales stage, useful discussion and suggestions.
However, after the variation and selection phase, the paperwork quality is so bad.
Duplicate items in the amended contract which will overcharge customer for more than $10K. I have to spend so much time go through it by myself. If you charge customer $2K to change a selection how much you will pay me to fix this kind of mistake?
The total price after variation is lower than the initial amount ...Read more

I had my property to be rebuilt with Metricon from last June. We moved in about 12 month later. There is a bit of delay but it is always the case, which is pretty normal with every single project building company.

Our site manager was [Name Removed] and I do think that I was lucky to have him since he is very reliable and responsible. Communication was never an issue and he does listen to you. It really depends on who you get. My friend had house built with Metricon and he had 3 different managers along the track, which became a absolute night...Read more

I am building a property with Metricon in Boxhill i have agreed to sign up with a condition that they will provide me with a variation as an alteration in structure and i have signed up because of that and now they built the property without that alteration. That was the only condition i wanted to build with that builder and i was really shocked in last 6 months i have never received a call from the customer service dept and anyone other than the account payable dept to pay the bill. The site manager calls me once in a while and they were not e...Read more

This is not a bashing of Metricon, just what we experienced. My wife and I were comparing Metricon vs MacJones, and it ended up being a very easy decision. We delt with the sales consultants at Thornton Metricon. Here are the reasons why we did not build with Metricon.
- Failed to correctly assess council requirements
- After paying a deposit to receive soil tests and survey the land, we were guarenteed answers within 30 days as part of the contract, they failed this.
- Surveyed tests were incorrect.
- We were guarenteed that we could negotiate...Read more

We started our engagement with a good sales lady from Metricon that helped us do the estimations. She was so good that at the end of the build, the costs was more or less stick to her estimation, except for those that we decided to upgrade at the later stage. She forewarned us that the site costs would be a considerable amount of the total build which we did not get surprised at the end.

There were some hiccups at the start of the contract liaison and site commencement, which caused me a bit of distress. But once the Site Supervisor taken over...Read more

We have just signed our contract to build with Metricon. [Name Removed] in Newcastle made our sales process with Metricon seamless and stress free. His attention to detail with our plans and variations was outstanding. [Name Removed] went above and beyond to ensure we were comfortable and understood the changes, costs and process which made our contract signing feel so easy and stress free. I would highly recommend [Name Removed] to anyone looking to build.
[Name Removed] at the Baulkham Hills office was also lovely and extremely helpful with ...Read more

Just did the customer walkthrough last week with the site manager, [name removed], who has been working hard taking the whole project back on track.

We would like to thank him as he has been updating us regularly since he took over the constructions, responsive to our requests, great to work with and attention to detail, which made all the difference.

Our journey started with our local sales consultant, [name removed] who has been absolutely pleasure to work with, we are very thankful for his professionalism with support and understanding t...Read more

I have built 4 times. Zero issues with first 3 builders. This is the 1st AND LAST with Metricon.

Basic finishes are amateur and any half-decent upgrade is 2-3x market price. Handover has dragged for 3+ months and is still stalled. 3+ months past contract finish date.

Site manager had no idea tiles are cracked/ wrong color and calls an hour before handover that it's delayed for x/ y/ z reason. For 3 months. Several other issues raised and for 3 months he kept saying he would rectify them. He has not.

Each toilet in house is used for all bodil...Read more

From [Name Removed] in Sales and [Name Removed] our site Supervisor We have had a
very happy experience building with Metricon.
Customer Service Staff was Excellent and our Build Quality was as we expected.
Our supervisor kept us well informed and was always available for any questions
we may have had.
From our experience we would recommend Metricon and their team.
We also added a lot of extras to the home but was happy with the final cost
Regards
Ray S
...Read more