Reviewer Photos & Videos
Shane and NicolaAdelaide
- SA, Parkside
- Verified customer
Our best experience in building
We have built 3 new homes and we had the best experience recently with Metricon. From the initial sales staff through to the completion of our home. We were extremely impressed with our building supervisor who really kept us informed on the progress. He kept on top of any issues and was extremely proud of the Metricon name.We were really pleased with the final product. We had a few small items on our maintenance list and Metricon's continued service was very good.
1 comment
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mitchelhAdelaide
- SA, Parkside
- Verified customer
Site Supervisor made all the difference!
After having a reasonably horrible experience with the women in the office I was overwhelmingly happy with our fantastic supervisor [name removed]. I had considered not building with Metricon when dealing with the office girls however our sales guy and site supervisor made the experience a good one.
We built an 'off the shelf' house and got a bigger house for less money than the one we originally looked at. The tradies used were excellent and professional and [name removed] made sure any small issues were corrected. [name removed] was fanta...Read more
1 comment
Team M.Metricon
Hi Mitchell,
Thank you for taking a moment to write about your 5 star Metricon experience on the ieatwords website. Your sincere appreciate of your site manager is very evident and we thank you v... Read more
ery much for offering your kind feedback. We are always pleased to hear that our trades were excellent and that we continually communicated and were accommodating to your needs. And the fact that you got great value for money is always a plus! We take on board your comments in regards to the presite journey and we are sorry we did not meet your expectations during this stage. This stage remains the most difficult and time consuming part of the journey, pulling altogether the contracts and plans, understanding requirements and building codes etc isn’t easy, however building the hose is where we really like to show our stuff! Thanks again Mitchell and we are sure you will create many happy memories in your new home. Kind regards Metricon Customer Care
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Very nice house
Metricon were very easy to deal with particularly our site manager who made a few minor suggestions/improvements along the way and resolved the couple of little hiccoughs that arose with a minimum of fuss. We were kept informed to a good extent without unnecessary communications just for communications sake.The whole process was almost stress-free.
No unpleasant surprises
Some trades upset neighbours with weekend noise and removal and tardy replacement of street pavers
2 comments
Team M.Metricon
Hi JTG,
Thankyou for taking the time to write about your Metricon experience.
We are thrilled that you are happy with your new home! Your comments are very much appreciated, and we absolutely love he... Read more
Team M.Metricon
Hi JTG, we would love to be able to pass on this feedback to the staff members that assisted your journey. Would you please be kind enough to take a moment to contact us at [email protected].... Read more
au advising us of the area you built in, your project no and the name of your particular site manager.
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Find out how Metricon SA, Parkside compares to other Home Builders
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TawhidAdelaide
Our 1st new home in Australia
The house was built very efficiently, our site manager updated us during every stage of the build and also helped to identify any confusion/changes in the contract. Because of his efficiency we did not feel any stress during the building work. It was easy to make appointments with him and go through different stages of he project.
We found that during the color selection appointment it was very difficult to go through everything (all exterior and interior colors, bathroom fittings/cabinets, basins,garage door, kitchen cabinets, carpets,walk i...Read more
1 comment
Team M.Metricon
Hi Tawhid,
We thank you for your feedback. We are really happy that your site manger was great throughout the build. We appreciate your thoughts on the colour appointment not being long enough to se... Read more
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dmdeciccoAdelaide
Always delivered on promises
We are from SA and from what I hear, Metricon are one of the best project builders in SA.They scheduled our project 3 months in advance and delivered on time every time and if something was not up to standard, they fixed it immediately. Very happy with the project manager as he took on the project as if it were his own. Always went in to bat for us. Also hear from other people that they had similar experiences with there supervisors. Not all the tradesman's that they use are 100%, some are slow to respond but I am sure you get that with all builders. Highly recommend the Adelaide crew.
Reliable and do what you say you are going to do
few trademans let the Metricon crew down at times
1 comment
Team M.Metricon
Dear dmdecicco, Thank you for singing the praises of our great SA team! They will feel very proud to read your comments. We are delighted we met your expectations and delivered a quality home on tim... Read more
e. We wish you all the very best and we are sure you will create many happy memories in your new home. Kind regards, Metricon Customer CareSimilar opinion? Write a review on ieatwords.com.au!
J&A WigzellAdelaide
After 2 long years we finally found the right builders...Metricon in Adelaide!!
We had been searching for a builder who had quality, design and price to suit our dream home by the sea....after 2 long years we found Metricon via a friends recommendation to 'just go and see them'. From the time we had our first meeting with the best sales and design guy in Adelaide we where convinced we had finally found a builder who had OUR interests at heart...never pushy, and even took the time to come out and see our site and 'visualise' our dream home. The display homes are second to none and the friendly staff are most helpful. We wer...Read more
e most impressed with the easy to understand payment structure and guidance with the preparation of our site. To the crew at the M Studio - thank you, but one day is no where near enough time do to a whole house selection...maybe over 2 days might be better, felt a little rushed and might have been even better to have the prices available of the upgrades at that time...oh and maybe a visual walkthrough to ensure we mitigate the variances later in the show!...alas, the build is now in full swing and we are up to the brickies doing their thing...The build is well paced and always seeking to deliver a high quality and if a issue arises then our site manager is hot on it and gets its rectified (have only had the most minor issues to date as one would expect with a massive project like this!) ..the Adelaide team are all amazing people and operate as a team. ....they even just sent a gift to us as they heard of my wife being in hospital and sent a get well card and a gorgeous bouquet of flowers to our house ON A SATURDAY!!! I and my family are proud to say we have Metricon as our builders. Thank you Metricon and keep pushing new boundaries with quality and your customer care experience. reliable, high standard of customer care1 comment
Team M.Metricon
Dear J&A Wigzell,
We are truly delighted to read your review. The excitement in your words and your sincere appreciation is especially evident. Please pass on our thanks to your friends who said ‘j... Read more
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XC LiuAdelaide
- 2 reviews
A much easier journey than what we had expected
We started building the first Mitchell 22 Metro in South Australia in late December 2013 and happily moved into out "Palace" in late May 2014. Our Metricon contract number is 655535. We feel so spoiled and still cannot believe this beautiful house is ours! We cannot praise high enough on our building supervisor, [name removed]. Once [name removed] has been assigned to us, the whole building team feels like a well-oiled machine and we have not had any major issue during the building. It surprised us that [name removed] is always contactable. Fro...Read more
m what we heard from friends who built with other builders, we expected that it would be hard to get on hold with the building supervisors; However, [name removed] is different - he always answered our phone calls or replied our voice messages straight away. It was funny that [name removed] mentioned that he at first doubted on the colour of our feature wall when it was first painted and thought it was going to be a disaster, but once everything including the flooring had been completed, he realised that the colour suited the house. He also asked if the colour of our front door was "Feng Shui" related. It is good to see that [name removed] was not only fun to work with but he had an eye on details. We are happy with the workmanship, the flooring, the tiling, the painting, the carpentry, etc, and we were impressed to see that our tilers were working hard even on the weekends. The design, the finish, the workmanship, and our building supervisor; The electrical company made a few minor mistakes on some details - they didn't put our chosen front veranda lights in our final plan; a few of the power points they provided did not match the items on our contract. However, nothing is not fixable. We are confident that the electrical company will come back to help us to fix these problems.1 comment
Team M.Metricon
Dear XC Liu,
Firstly, thank you for your review. It’s great to read that you refer to your home as your “Palace”. The Mitchell is a great floor plan and it is understandable that you reach a point w... Read more
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romal5082Adelaide
Best building experience yet
We were attracted to Metricon as a new builder into our local market, with excellent incentives. Our research identified them as a substantial sized operation in the eastern states, so we felt comfortable placing our trust in them. We were cautious as we have had experiences in the past where builders have gone bankrupt during construction.
We were absolutely amazed by their building process. They completed the project slightly ahead of time and within budget. They maintained excellent open lines of communication throughout the whole process...Read more
, and were genuinely keen to make sure we got what we wanted. The superevisor was the most professional and knowledgable operator we have come across. We have just come to the end of our 6 month warranty and followup period. There weren't that many issues - sticky locks and windows - but every item we have identified has been attended to in a very timely manner. We have built many times over the years, and have never used the same builder twice. We would definately build with Metricon again. Committed, professional, personable and truthfull Initial planning stages took longer than necessary.1 comment
Team M.Metricon
Hi Romal5082,
WOW!! We are truly excited to read your great 5 star review. Thank you! It is such a great compliment to read that you felt comfortable to place your trust in us. Thank you for choos... Read more
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btredreaAdelaide
Building with Metricon
As a couple never to have been through the process of building a house before we can safely say that we had a very positive experience with Metricon! We found Metricon staff very professional from the beginning to end and were always willing to bend over backwards to accommodate the needs of us, their clients.
Having gone through the process of building we can't state enough how important the role of our Building Supervisor, [name removed] was to our build. [name removed] always made himself available to talk about the build, returned phone ...Read more
1 comment
Team M.Metricon
Hi Btredrea,
Thank you for your great review. It’s great to hear your heartfelt appreciation in the tone of your review. This really makes all the hard work worthwhile and is exactly why we are very... Read more
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Harmeet SandhuAdelaide, SA
2013 Metricon Santorini Build
In 2013, we decided to detonate an old house we had purchased, and start afresh. After visiting numerous display homes around Adelaide, we had narrowed it down to 2 builders. One was a local Adelaide based builder and the other was Metricon, whom had at the time, just come into the SA market. [name removed] from Metricon was fantastic, and we were blown away with the detail that was being covered in the quotation's we were getting from Metricon. As first timers, [name removed] was did well to reassure us and guide us along the way to design the...Read more
best fit home for us. At the point of making a decision of which of the 2 builders to choose from, there was not much of a competition. Although we were initially hesitant to go with an interstate builder, the completeness of the Metricon's documentation and the price offered was too good to resist. Once all the documents were signed off, we were on site within 4 weeks. I met our site supervisor, [name removed], 2 weeks before mobilization, who was excellent all throughout the building process. We did have an independent building inspector to monitor the progress of the building. [name removed] and Metricon were quick to remedy any faults and outstanding issues that were highlighted. [name removed] maintained excellent communication throughout the 6 months of building, and very often he would inform me of defects that the building inspector had not picked up to remedy. I was always comfortable knowing that if [name removed] and Metricon had committed to act on something, there was no need to follow up. After handover and moving in, [name removed] from the Service & Warranty department was very helpful in setting up the 90 day warranty service.[name removed] was onsite fixing up the issues we have had, and did so in a timely and professional manner. Even [name removed] contacted me, asking if there were any outstanding issues. In the end, I feel I got a quality home from a quality builder. I felt I was treated with the respect a customer deserved, not just another construction folder in the pile to be completed. The service and the personal touch that Metricon staff provide is wonderful and just shows that Metricon do indeed care about their customers.1 comment
Team M.Metricon
Hi Harmeet,
Thank you very much for taking the time to write a very detailed review about your Metricon experience. We are thrilled to hear that Luke and Stuart were excellent in both the sales and ... Read more
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Gareth VinesMetropolitan Adelaide, SA
- 4 reviews
Perfectly presented! Very happy
Our Grandview by Metricon is fantastic. The build quality and finish is of a very high standard and we get great comments from friends when they visit. It was modified from the original specs, and this has provided us with a very stylish home.
The attention we received from the supervisor [name removed], and the after sales support from the team at Metricon, particularly [name removed], has been second to none. We can't rate them highly enough and would - and DO - recommend them to anyone thinking of building a home.
The detailed finish, the quality of the trades work, the cleanliness at handover time.
1 comment
Team M.Metricon
Hi Gareth,
Thank you very much for writing a review about your fantastic Grandview home. We get very excited when we hear that our customers receive great comments from friends and family when they ... Read more
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Dave EvansAdelaide
Exceptional Building Experience
We had built a couple of times before and I have worked in the Commercial / Industrial Construction industry for 12 years, so we had a very good understanding of how the building process is meant to flow. While not without fault, Metricon did an exceptional job of constructing our home. We had a very difficult approval process, with Hills Face Zone and a District Protection DPA in place as well as 6 star energy rating and BAL29 required, interesting site location and access to it and we also changed about 50% of the floor plan around to suit ou...Read more
r site and the available views. Metricon stepped up to the plate and delivered what we asked for. I'm not going to say they were perfect, because they weren't - no builder is. In our experience, what we found was that Metricon was open, honest and genuinely tried their best to achieve everything we expected of them. On a couple of occasions, I identified items that I didn't believe were up to standard or specification and upon notification to Metricon, they were inspected, remedied and I was then always provided with the opportunity to inspect the rectification / modification prior to continuation of the work. In previous experiences with other builders, I have been given all sorts of excuses or rationale behind their mistakes, but not with Metricon. They, like most of us, recognise that people make mistakes and as soon as anything was identified, they made good on it's repair or alteration to our satisfaction - not theirs. Throughout the whole construction period, it was clear that they wanted us to be happy with everything that was being done and if we weren't - they encouraged comment and feedback to improve. We had a brilliant Site Construction Manager who reported almost daily on progress and what was due to happen for the days / week ahead. He was very accommodating with some mid-construction changes we made and was very proactive with inspecting the works and supervising the trades. He was clearly backed up by equally experienced management and office staff, with any issues or queries addressed in appropriate timeframes. Overall, the quality of the build was very good, the interaction with the Metricon staff was great and given the size of the house, it was completed in a relatively quick timeframe. I'm not one for recommending builders, as in my experience, I have found they are "all pretty much the same", but after building with Metricon, I am pleased to say there is at least one who does not fit the mold of my expectations. Having been in the house now for 8 months, we are still very happy with the quality of the finishes and there has been very little movement at all of the structure. Post handover maintenance took a little longer than expected, but every item we noted was addressed satisfactorily. We are happy and proud to call this our home. Meets all of the development, energy efficiency, bushfire requirements and still looks like a stylish, modern country home. Kitchen and bathroom finishes are stunning. Had some issues with the reo in the footings, some of the interior paint work, and the laminate flooring lifted in a couple of spots due to excessive expansion, but all was addressed and rectified appropriately1 comment
Team M.Metricon
Hi Dave,
Thank you for taking the time to write a 5 star review about your new home, highlighting how stunning both your bathroom and kitchen is. We are so excited to read your review, especially so... Read more
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J LAdelaide
Love our home!
We would like to sincerely thank Metricon for delivering our dream home, and it was completed well within the given timeframe with quality finishes. The whole process overall has been a pleasant one.
We would like to thank all the staff at Metricon in Adelaide for their welcoming & friendly customer service right from initial stage to selections to completion.
In particular we would like to make special mention of our Sales Consultant & our Site Manager whom we had the most dealings with throughout the whole process. We would like t...Read more
o commend both of them for their excellent/wonderful customer service, and for always keeping us up to date throughout the whole process fr start to end. I'll start with our Sales Consultant first as he was our first point of contact to the start of our building process with Metricon. It has been an absolute pleasure dealing with our Sales Consultant who always respond & follow up with our enquiries/queries promptly, providing sound advice & assistance at various stages of the process when we need it. We would like to thanks our Sales Consultant for his wonderful customer service! Now, but not least is our Site Manager who has been an absolute pleasure to liaise with, our Site Manager always kept us informed all the way, and sorting out/rectifying any issues that we had along the way promptly. Our house was completed well within the given timeframe even though we had some delays along the way which shows how efficient & organised our Site Manager is in organising the tradesmen to get the job done to schedule. We would like to thank our Site Manager for "getting the job done" and looking after us, it is greatly appreciated!1 comment
Team M.Metricon
Dear JL,
We are so pleased to read your 5 star review. Thank you for taking the time to write about your fantastic experience. The staff members you have mentioned are famazing and we agree; they a... Read more
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SbentonAdelaide
Metricon
We chose Metricon after we spoke to [name removed], he was the start of the excellent service here in adelaide. After signing up we had such a smooth build process, everyone we spoke to went over and above to answer any questions or fix any issues we had. We built the Glendale and the price was also excellent. It's a very well built home and has a superb finish. If we were to build again it would be Metricon. Would recommend Metricon to all my friends and family.
Thanks
3 comments
Team M.Metricon
Hi Sbenton,
Thanks for your review! We are delighted to read that you will build again with Metricon.
... Read more
My brother and sister inlaw will hopefully be building with Metricon soon also. Hopefully they get the same experience as we did
3 years on and we have had a leak in some flashing on the garage roof! Rang Metricon and they are more than happy to sort it out! Can't get better than that
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Janine SchmaalAdelaide
Great experience
I built my home with Metricon in mid 2012, in the Barossa Valley, SA. As this was the first time I had built a home entirely on my own, I was a little nervous about the process. I needn't have worried about anything. All the staff I dealt with; from Reception and Accounts through to Building Supervisor were quick to respond to my queries. The building process went very smoothly with only one minor variation (downwards) to original contract price. The end result was a perfect home, admired by many. Due to changes in my work situation, I ha...Read more
ve had to returned to the city to live. However, when I sold my Metricon home, due to the superior workmanship and finish of the home, I managed to sell it within 2 - 3 weeks. Throughout the open inspections, many positive remarks about the quality of the home were made by prospective buyers. I would certainly recommend Metricon to anyone who is about to build. Superior finish and quality fittings1 comment
Team M.Metricon
Hi Janine,
Thanking your taking the time to write about your experience. Our SA team will be very pleased to read your feedback. What a great result for you selling your home within 3 weeks due to ... Read more
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Questions & Answers
Rohitasked
Hi there,
I bought an old house got it demolished and have two blocks now, I already initiated with a bulilder who made the drawings (two houses)and got them approved by the council in 7 months .
If I have to change the builder can I still use those drownings and approval or they are that builder’s property & I have to get new drawings and approval with new builder.
Would be really thank full is answered
Regards
Rohit
[email protected]
2 answers
Team M.Metricon
Hi Rohit, Thank you for your question. We are unable to speak on behalf of other builders, but we recommend contacting your builder directly for further details on their copyright. Warm regards
Thanks for your kind reply.
Regards
Rohit
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Team M.Metricon
Hi Shane and Nicola,
ery happy we met your expectations and that your building supervisor displayed Metricon values throughout the building journey. Thanks for mentioning the great work of our after sales service team. We wish you much happiness in your new home Shane and Nicola.It’s great to hear from someone who knows a thing or two about building a new home. And we are really pleased to hear that you feel you had the best experience with us! We are v... Read more