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Reviews

4.6

135 reviews
5
(112)
4
(10)
3
(3)
2
(2)
1
(8)
  • Build Stage
    • Post-Construction (48)
  • Customer Service
    4.4 (43)
  • Site Admin
    4.6 (40)
  • Timeliness
    4.7 (40)
  • Structural Integrity
    4.9 (37)
  • Plumbing & Waterproofing
    4.6 (40)
  • Electrical & Lighting
    4.7 (38)
  • Flooring
    4.8 (30)
  • Transparency
    4.5 (33)
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Bad workmanship and mixed review customer service

published
Build LocationSouth Australia
Construction End DateFeb 2017
3 comments
Metricon
Team M.Metricon
EdwinC
EdwinC

Hi Metricon,

Thank for the swift response. I have just emailed you and hope these issues can be rectified ASAP. At the meantime, I will update everyone here too on how it goes soon.

Metricon
Team M.Metricon

Review collected in partnership with Metricon

Dennise

DenniseSydney, NSW

  • 2 reviews

Do not use Metricon

published

18 months from signing the contract to completion!
Still waiting (14 months) for liquidated damages due to late completion! Sent numerous emails but get no response??
Very bad workmanship! Many defects both internal and external, it took many months to have most rectified. The rest eg bad brickwork we have to live!!!
The company doesn't know what customer service or support is!! Numerous staff changes was always the excuse!
Please speak to other clients who have built with this company before you sign any contracts!!

Build LocationSouth Australia
Construction End DateAug 2016
1 comment
Metricon
Team M.Metricon

Review collected in partnership with Metricon

Wineguy

WineguyMetropolitan Adelaide, SA

  • 3 reviews

4 years on and our Metricon house is still like new!

published
Build LocationSouth Australia
Construction End DateJul 2013
1 comment
Metricon
Team M.Metricon

Review collected in partnership with Metricon

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Nader

NaderAdelaide

Very ordinary quality and terrible customer service

published

I have built my house recently with Metricon. Based on what I had heard, I was so happy at the beginning, to choose them. But, everything turned in a wrong direction.
Very irrespective, impolite and unprofessional team, from sales to maintenance. Poor customer service.
Terrible management system.
I just want to share my experience with you.
I am so disappointed and won't recommend them to anyone.
I'll explain in detail what they did to me, in few posts soon.

Build LocationSouth Australia
Construction End DateApr 2017
6 comments
Metricon
Team M.Metricon
Nader
Nader

I'll show you that your system in not willing to solve the issues. This is the contract no.672628.

Metricon
Team M.Metricon

Review collected in partnership with Metricon

mich

michadelaide

  • 2 reviews
  • 1 like

Fantastic Metricon home

published

We have had the best experience with Metricon. From the salesperson to all the customer service consultants and then our journey with [name removed]. As a supervisor we could not ask for any more from [name removed], he was honest, helpful and his level of service to both of us was outstanding. We would build again tomorrow already!! That says everything!

Build LocationSouth Australia
Construction End DateJun 2017
1 comment
Metricon
Team M.Metricon

Review collected in partnership with Metricon

Disappointing Cracked tiling

published

My house was completed in September 2015. The engineer's report indicated that my soil was P class I therefore paid extra for deeper footings. 18 months down the track the tiling in my ensuite bathroom has cracks in them. Metricon have informed that they can no longer help me. I paid a premium for the luxury package and my footings on their engineers report you therefore expect quality finishings which last longer than 18 months. Very disappointed.

Build LocationSouth Australia
Construction End DateSep 2015
2 comments
Metricon
Team M.Metricon
Jacqui
Jacqui

Yes they did communicate but the point of the matter is - I paid extra for extra footings I wouldn't of expected the tilings to crack after 18 months are the tiles of not good quality or is it the footings ?

OLIVIER S

OLIVIER SMount Barker

Love where you live - We do.

published
Build LocationSouth Australia
Construction End DateDec 2014
1 comment
Metricon
Team M.Metricon
Lap

LapAdelaide

Beautiful house

published

After I chose Metricon to build my house, all my friends said that I chose the right company. The outcome was beautiful I'm really pleased. Special thanks to site supervisor [Name removed] who did a top job and always reported back every 1-2 weeks. If we had any problems then he'd try to fix it straightaway. My house was completed on time and it looks amazing. We are so pleased we love it. We recommend Metricon to everyone. Thank you Metricon, very good service. All the best with your future endeavours!

Build LocationSouth Australia
Construction End DateMay 2017
1 comment
Metricon
Team M.Metricon
Susan D

Susan DAdelaide

We really love where we live!

published

We had an excellent experience with Metricon. Whilst the administrative process leading to the build was lengthy and delayed due to the high volume of work on the go, close attention was paid to detail. When we got to site the project ran extremely smoothly - there were trades on site every day. Our site supervisor was excellent and maintained an outstanding level of communication.

Build LocationSouth Australia
Construction End DateApr 2017
1 comment
Metricon
Team M.Metricon
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Mandy

MandyMount Barker

  • 3 reviews

Love where you live

published

From initial liaisons to handover, the process was smooth and transparent. Thanks Metricon, we really do love where we live. To name names, [Name Removed] and [Name Removed] were both amazing at customer service and coordinating trades. We are very happy with the design and finish of our home, likewise the timeframe for the build. Now let the fun times begin ...

Build LocationSouth Australia
Construction End DateMay 2017
1 comment
Metricon
Team M.Metricon
JBG

JBGAdelaide

Loving our new home!

published
Build LocationSouth Australia
Construction End DateMar 2017
1 comment
Metricon
Team M.Metricon
Barbara Watson

Barbara WatsonGawler East

Building our dream home was a breeze with Metricon

published
Build LocationSouth Australia
Construction End DateFeb 2017
1 comment
Metricon
Team M.Metricon
lee munn

lee munnadelaide south australia

The things dreams are made of!

published
Build LocationSouth Australia
Construction End DateMar 2017
1 comment
Metricon
Team M.Metricon

Love it!

published
Build LocationSouth Australia
Construction End DateDec 2016
1 comment
Metricon
Team M.Metricon

Good work but not as good as expected

published
Build LocationSouth Australia
Construction End DateSep 2016
2 comments
Metricon
Team M.Metricon
Dalton
Dalton
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We love our new home

published

We started looking at display homes from various builders a couple of years ago. Metricon design and standard of finish stood out from the start and we settled on the Mantra with a few modifications to suit our needs. The staff could not have been more helpful and easy to deal with all the way through the process. We moved in 3 weeks ago and are very happy with our beautiful new home. Our site supervisor [Name Removed] did a great job in keeping us in the loop and seamlessly sorting out any issues as they came up. The final product is the home we dreamed of. Thank you Metricon.

Build LocationSouth Australia
Construction End DateFeb 2017
1 comment
Metricon
Team M.Metricon
Theodore

TheodoreAdelaide

Our dream home

published
Build LocationSouth Australia
Construction End DateFeb 2017
1 comment
Metricon
Team M.Metricon
Tabby

TabbyAdelaide

A very Pleasant and Professional Experience! Loved it!

published
Build LocationSouth Australia
Construction End DateJun 2016
1 comment
Metricon
Team M.Metricon
Summi

SummiAdelaide

Perfect and beautiful house for me and my family

published

Hi I highly recommend Metricon,as I have built My first home with them,really satisfied with each and every thing.No hassle at all,what they promised as per contract,everything was perfect.our site supervisor [Name Removed] was very good at all.haven't done much upgrades because the quality Metricon is giving,with other builders you definitely have to upgrade.if someone building new home and hassle free then go for Metricon.and building of my house was very fast,completed with in less then 3 and half months.

Build LocationSouth Australia
Construction End DateOct 2015
1 comment
Metricon
Team M.Metricon
Emily

EmilyTwo Wells

Loving our new home!

published
Build LocationSouth Australia
Construction End DateDec 2016
1 comment
Metricon
Team M.Metricon
Page 4 of 7
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Questions & Answers

Rohit

Rohitasked

SA, Parkside

Hi there,

I bought an old house got it demolished and have two blocks now, I already initiated with a bulilder who made the drawings (two houses)and got them approved by the council in 7 months .

If I have to change the builder can I still use those drownings and approval or they are that builder’s property & I have to get new drawings and approval with new builder.

Would be really thank full is answered

Regards
Rohit
[email protected]

2 answers
Metricon
Team M.Metricon

Hi Rohit, Thank you for your question. We are unable to speak on behalf of other builders, but we recommend contacting your builder directly for further details on their copyright. Warm regards

Rohit
Rohit

Thanks for your kind reply.
Regards
Rohit

Get an answer from our members and Metricon representatives

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