Metricon Questions & Answers (page 5 of 22)

Hi Janette,

We are sorry to read your feedback. We are committed to providing exceptional customer service here at Metricon, and always striving to ensure that our customer's concerns are addressed accordingly.

Should you have any other queries in relation to our service, feel free to contact our helpful team on: 1300 638 742

Regards,
Metricon

Hi Anuradha, Thank you for your message, This is something you would need to ascertain from AGL. We suggest contacting them directly or checking their website:
https://www.agl.com.au/get-connected/electricity-gas-plans?cide=jan18-agl-sem-ggl-disc-vic/&&s_kwcid=AL!7813!3!302871979863!e!!g!!agl&gclid=CjwKCAiAyfvhBRBsEiwAe2t_i66EevNLOsZhAfoFx_dnewCW0P2vZWxXurT9JIKzl9Tsm9mTPEmzixoCGfQQAvD_BwE&gclsrc=aw.ds#/
Warm regards, Metricon.

Hi Sukh, For us to assist you with more accurate information please contact your local Customer Support Coordinator who is in the best position to assist with this request.
Kind Regards,
Metricon.

Hi jcmedinaceli, We are sorry to read of the crack in your driveway. Could you please email our Customer Care Team, so they can look into this matter further for you. Please email: [email protected] - Please include the full address of the property, job number and include any photos that may help with the investigations. We look forward to hearing from you. Regards

Hi Jenni,

We confirm that the kitchen benchtop colour in our Greenvale Bordeaux display home is: Square Edge Aris.
The Kitchen Cupboards colour for all doors, drawers, panels and the wine shelf is: Dulux Torere and Elevation A (including integrated fridge/freezer, oven towers, life up doors, wine shelves & glass door frames is: Dulux Laingholm

We would like to thank you for your interest in our Bordeaux Greenvale Signature Home.

Warm regards,
Metricon

Hi Parvati,

Thank you for your interest in our Riviera Dislay Home. The full exterior colour of the Riviera display is listed below:

Main render - Ground Floor
Dulux - Wallaby

Main Render -First Floor
Dulux - Grey Pebble

Feature Render
Dulux - Monument

We hope this comes in handy. For any other queries, kindly contact our team on 1300 METRICON ( 1300 638 742 ).

Warm regards,
Metricon

Hi Khan, Thank you for your message, Could you please contact us at: [email protected] - Please ensure you provide us with your full lot address or job number, so we can locate your file. We look forward to hearing from you. Warm regards, Metricon.

Hi Jen, Thank you for your question. Please have your daughter contact us at : [email protected] so we can look into this. We look forward to hearing from her. Regards,

Hi Reza, Thank you for your interest in our Langdon 26 & Delta 25S Homes.

Prices can vary from region to region. Please refer to our website for an indication of the price for your particular region:
https://www.metricon.com.au/utm_source=google&utm_medium=cpc&utm_campaign=mu~qld%7Cmsu~%7Cmcn~InnovateOnline_FY1718_QLD_All%20Brands%7Cbd~gen%7Caid~001&gclid=CjwKCAjwx7DeBRBJEiwA9MeX_EHQ8Kzo9naON_gNo4di3_K53JteCfCoFeAednRABpFALjH03m8M-RoCGDQQAvD_BwE

Alternatively, our helpful team can be contacted on: 1300 638 742

We look forward to hearing from you soon.

Kind Regards,
Metricon

Hi Jan,
Thank you for your interest in our Signature La Pyrenee Home. The full Hebel colour of the La Pyrenee, Balwyn is: Cashmere NZ1E4
We hope this comes in handy. For any other queries, kindly contact our team on 1300 METRICON ( 1300 638 742 ).

Regards,
Metricon.

Hi Aston25, Thank you for your submitting your question. Could you please contact us at [email protected] to seek further clarification on this matter. Please ensure you provide your full lot address and contract number, so we can locate your file. We look forward to hearing from you. Regards, Metricon

Hi AlecM,
Thank you for your query.
Kindly log any issues or queries you may have in MyMetricon portal for attention. Information on this portal should have been provided to you at settlement. For further assistance, please contact our QLD service and warranty team via email to [email protected].
Thank you for building with Metricon.
Kindest Regards,
Metricon Customer Care.

Hi Bebe,
It is disappointing to read that our team has not been in contact with you. Kindly provide an outline of your concerns and note your Metricon contract number via email to [email protected] for us to follow up internally for you. We look forward to your contact.
Kindest Regards,
Metricon Customer Care.

Hi Bebe,
In reference to our last message to you, if there is anything we can still assist with kindly contact us via email to [email protected].
Regards,
Metricon Customer Care.

Hi Jenny,
Thank you for posting a query. We are not aware of this process and regret that we are unable to direct you. Kindly contact the Product Review team who are in the best position to assist.
We are sorry that we can't be anymore helpful.
Regards,

Good Morning Lisa,
We are sorry to read that you are unhappy. Kindly allow us to assist by contacting [email protected] with an outline of your concerns and reference your Metricon contract number or full Lot address for us to locate your file.
We hope we can be of assistance to you and we await your contact.
Kindest Regards,
Metricon Customer Care.

Hi Lisa,
In reference to our last message to you, if we can be of assistance please contact us via the details provided.
Many Thanks,
Metricon Customer Care.

Hi Ajay Badhaan,
Thank you for your query. We are following up with our Customer Support team for further information. A member of our team will be in contact to provide an update in the earliest time possible.
Kind Regards,
Metricon Customer Care.

Hi Jigna,
Thank you for bringing this to our attention and we apologise if our team has not responded to you. Kindly email [email protected] with an outline of your concerns, your address and the related Metricon site. We await your contact to further assist.
Kind Regards,
Metricon Customer Care.

Hi Jigna,
In reference to our last message to you. If we can be of assistance, kindly make contact with Customer Care on the details provided.
We await your reply.
Kind Regards,
Metricon Customer Care.

Hi Bowen,
Thank you for your interest in Metricon Homes. We generally allow 6 - 8 months for the construction of a single storey home although we always aim for completion much earlier. Our promotions vary from region to region, to find out more information for your specific build region please don't hesitate to contact our friendly team on 1300 METRICON ( 1300 638 742 ), a member of our team will direct you to your local New Home Advisor.
We look forward to assisting you with your next project.
Kindest Regards,
Metricon Customer Care

Hi lynjohn,
Thank you for contacting Metricon. Kindly forward all post build related queries and warranty claims to [email protected] who will able to assist. Thank you for building with Metricon and we look forward to your contact.
Kind Regards,
Metricon Customer Care.