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Reviews

4.6

686 reviews
5
(559)
4
(78)
3
(9)
2
(10)
1
(30)
  • Build Stage
    • Post-Construction (239)
    • Mid-Construction (17)
    • Pre-Construction (13)
  • Customer Service
    4.6 (234)
  • Site Admin
    4.8 (198)
  • Timeliness
    4.8 (186)
  • Structural Integrity
    4.7 (174)
  • Plumbing & Waterproofing
    4.7 (169)
  • Electrical & Lighting
    4.7 (171)
  • Flooring
    4.7 (171)
  • Transparency
    4.6 (195)
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Great Value, Quality and Service especially for an investment home!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMay 2020
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S De Cicco

S De CiccoGoulburn Valley, VIC

Excellent site supervisor, poor studio M experience from management!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
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Wayne J.

Wayne J.Gippsland, VIC

First home builders- Great finished product

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2020
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Khris N.

Khris N.Central Highlands and Goldfields, VIC

Very good experience, and the time frame to build is fast, seen some minor difference from the contract.

published

I'm very much satisfied with my Metricon experience in building our house Agar 26, Kingston with our contract 702445, the building teams, [name removed] (Operation Support Coordinator), and [name removed] (site supervisor) well informed me about the development of every stages of the project, [name removed] ask me to visit the site for every stages done. [name removed] is very well attended if ever I have concern to the project. There is a variation of the cost to the estimated cost due of the upgraded products, but Overall I'm satisfied.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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Good, but not up to the standard you would expect.

published
Customer Service
Transparency
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Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
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1 comment
Metricon
Team M.Metricon

The reviewer stated that an incentive was offered for this review



Excellent experience

published

I’m very pleased with the experience I’ve had with metricon. From the moment I got the quote to the end of the build. I have remained well informed of were we were at at all times. The most impressive part was when I went to site and the action and pace that the house was built.
Coming into uncertain times(COVID 19) the superviser put in extra effort to get me into my home and remained positive throughout.
Thanks metricon

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2020
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Love my new home!

published

The build was managed very well by the site manager [name remove]. He communicated regularly and was always pleasant to deal with. The house is great but having lived in it now I have noticed some minor defects. Overall a positive experience and I am enjoying living in my new house.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePost-Construction
Construction End DateMarch 2020
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Daniel

DanielGreater Melbourne (Inner), VIC

  • 3 reviews

Great Quality Home

published

Had a home built with Metricon in East Gippsland.
Building Permit. 1756931709290
Contract no. 704300

Great experience with Metricon building my first home, quality of work was great and the build time was fast.
I would like to make a special mention of [name removed] in the Bairnsdale Sales Office for all his help and suggestions, and a special mention of [name removed] my Building Supervisor for keeping up me to date and making sure all work was done to an amazing standard.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2020
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Ashlee A

Ashlee AGippsland, VIC

good build with a range of issues

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2020
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1 comment
Metricon
Team M.Metricon
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Daniel A.

Daniel A.Gippsland, VIC

Love our new home!

published

Santorini 25

Couldn't be happier with our first home. Our site manager [name removed] was great throughout the build. Keeping us up to date at all times with how the build was progressing. The whole process from start to finish was great. But the best part was receiving our new home. The house is beautiful and everything we could of expected and more. Workmanship is first class throughout the home.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
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Scotty

ScottyGippsland, VIC

Built our first home with Metricon, great experience!!

published

We built for the first time in Sale with Metricon, the experience was faultless, great product and experience.
We weren’t familiar with the process at all and the team walked us through each stage. Tradesmen were great and the site supervisor answered all questions within a matter of hours.
Our build came in under budget from the initial quote and all deductions were made automatically.
Aftercare is all online and easy to complete.
Overall, we’d definitely build again with Metricon Gippsland!!

Customer Service
Transparency
Build StagePost-Construction
Construction End DateFebruary 2020
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Nicholas B.

Nicholas B.Central Highlands and Goldfields, VIC

Working alongside our New Home Advisor

published
Build StagePre-Construction
NandB

NandBVictoria

Winchester is Wonderful and Supervisor was Super

published

The home design of The Winchester was great, and suited us. We were still able to make amendments to suit our family. Our building supervisor, was brilliant. Always kept us informed, always follwed up with any questions or requests. Our allocated building supervisor was professional and approachable, and overall the time frame from site cut to hand over was great. Thanks!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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radh

radhGippsland, VIC

Excellent workmanship

published

I built our house at Sale. It was a breeze signing up the Contract and the procedures which followed. The work started on our 4 bedroom on 16th of August 2020 and finished in about 5 months which was astonishing. We were involved at every stage of the construction and our work supervisor [name removed] was simply amazing. The finish of the house is immaculate.
The only point we think need to improve is the studio appointment for selection of exterior and interior features. It would be ideal to do this in 2 days rather than one and giving a computer generated photo of the finished house.
We are happy that we selected Metricon Homes.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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Great experience

published
Customer Service
Build StageMid-Construction
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Mark M

Mark MSouthwest, VIC

Extremely Satisfied

published

Being a Builder myself i pride myself on my attention to detail and customer communication/satisfaction.
Throughout the build our Site Supervisor [name removed] has been fantastic in all areas and Metricon should be proud to have him as part of their team. His attention to detail and communication has been second to none. Further more the volume build process has amazed me how well articulated it has become and i would definitely complete the process again without hesitation.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
Construction End DateApril 2020
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Connor I.

Connor I.Gippsland, VIC

Great Site manager and Excellent Home!

published

Myself and my partner have just finsihed building our house and everything has been completed perfectly, as well as the house only taking roughly 4 months it has been a great build. Final cost was excatly the same as the contract which was great, no out of pocket cost.
Site manager was great and was always happy to answer any questions or meet out at the house if needed.
We built a Saphire 22 in Dalyston, we love the floor plan and all the work that has been completed on this build has been immaculate.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2020
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Satisfied customer

Satisfied customerCentral Highlands and Goldfields, VIC

  • 2 reviews

A very good business experience

published

Our first build of this kind, and we were naturally nervous.
However, the Metricon team proved to be friendly, helpful and competent.
They went out of their way to ensure it was a 'shopping' experience to be recalled fondly.
Nothing was too much trouble, and they made some helpful suggestions along the way.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Metricon
Team M.Metricon
Michael M

Michael MCentral Highlands and Goldfields, VIC

  • 2 reviews

Site Manager Legend

published

My build was expertly managed with great support from my Site Manager and the team in the office. The end product is an incredibly designed home built to an excellent standard.
Each week there was an update on progress with no issues occurring during construction. The site was always left in a tidy state and post handover was in a spotless condition.
What a great experience building my first home and I can't wait for my next Metricon build.

Contract No. 696019

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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Deb

DebGreater Melbourne (Metropolitan), VIC

  • 5 reviews

Good build experience...very happy with the results

published

We built the Kalarney 29 Vogue (4 bed ranch style house). Build took 6 months.
We had a great site supervisor who regularly kept us informed.
Cost was as per contract.
Had a great experience from start to finish (from sales, selection to construction).
Very happy with finish. Would recommend Metricon.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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Questions & Answers

Linda J.

Linda J.asked

VIC, Regional Victoria

Can you tell me if the Contemporary & Chateau are standard facades for the Winchester 34 as the Aspire is.

2 answers
Praneel Singh
Praneel Singh

Hi Linda I built the Glendale and went with the isla facade. Not sure if they are standard. Contact David from the Clydevale estate and he will be able to assist.

Metricon
Team M.Metricon

Hi Linda, currently the Contemporary and Chateau are considered standard facades for the Winchester 34. For further information and assistance let us know if you would like to be put in touch with our sales teams. Thanks - Daniel - Metricon Customer Care.

Victor S.

Victor S.asked

VIC, Regional Victoria

Hi Metricon. Which company do you use in Geelong to do your site tests? I would like to organise my own test but use the same company as you do. Thanks!

1 answer
Metricon
Team M.Metricon

Thanks for your question, Victor. Your Building Support Co-Ordinator or Site Manager are in the best position to answer any queries relating directly to your build. They will be able to assist you further regarding site tests.
Thanks again, Victor.

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