Reviewer Photos & Videos
- VIC, Geelong
- Verified customer
Great Value, Quality and Service especially for an investment home!
We just received handover of our Ballarat investment property yesterday. This was our second build with Metricon, this time with one of its investment brands and we had no issues with the build whatsoever.
We would certainly recommend them as a builder to our friends and family looking to build in the future.
Our site managers attention to detail and service was second to none. His constant communication and follow up was much appreciated as was his organisation and supervision of trades. We upgraded many items with our sales consultant as per ...Read more
the display home in Tarneit and included raked ceilings which were an impressive feature which are a highlight of the home. All of this still managed to come under $10K per square which is fantastic value for money. We look forward to renting out our home now and start planning the next build. Thank you Metricon for making the process so easy and the experience well and truly worth it.
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S De CiccoGoulburn Valley, VIC
- VIC, Shepparton
- Verified customer
Excellent site supervisor, poor studio M experience from management!
The whole process of the build was very well managed by our site supervisor. My husband worked in Melbourne during the 4 months of our build and our SS was very accommodating with phone calls and updates during this time. Any concerns or questions and they were answered. We could not be more grateful and thankful for our amazing SS.
Our biggest downside was after our build in which we have had 4 months of being ignored and being told it is our problem not Metricon's and there's nothing they can do.
On the 1st of May 2022, we attended studio m ...Read more
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Wayne J.Gippsland, VIC
- VIC, Traralgon
- Verified customer
First home builders- Great finished product
Contract- 705214, Amira 28
Metricon's display homes are presented beautifully made the choice very easy to choose to build with the company. Our first point of contact was a great bloke who knew his job very well and was very thorough helped us out with a lot of changes we wanted to make. Only a few minor issues but that was in the colour selection process. I felt as though we were rushed on this day for the colour selection and some errors were made. The person who was doing our colours was told 3 times to change something and then still order...Read more
ed the wrong item. She had great knowledge in areas and gave us things to think about that we didn't think of. Make sure if you are unsure of something you ask as many times as you need and that it is correctly written on paper if you don't it will trickle down into the build and they don't know what you have ordered that is something that is done in the office. The office is different to when you start building if you need to get a hold of someone in the office it can be very hard and they don't return phone calls. Our site manager was amazing. Could not have asked for a better person to guide us through this process. Explained every step, kept in contact weekly with us, always returned my phone calls, answered any questions no matter how silly they might have been, any concerns always took it on board, very organised and on schedule with everything had he had control of. We are very happy with the final product of our home looks beautiful Metricon builders have done a great job great quality.
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Khris N.Central Highlands and Goldfields, VIC
- VIC, Geelong
- Verified customer
Very good experience, and the time frame to build is fast, seen some minor difference from the contract.
I'm very much satisfied with my Metricon experience in building our house Agar 26, Kingston with our contract 702445, the building teams, [name removed] (Operation Support Coordinator), and [name removed] (site supervisor) well informed me about the development of every stages of the project, [name removed] ask me to visit the site for every stages done. [name removed] is very well attended if ever I have concern to the project. There is a variation of the cost to the estimated cost due of the upgraded products, but Overall I'm satisfied.
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- VIC, Traralgon
- Verified customer
Good, but not up to the standard you would expect.
The build was managed very well and complete on time but when it finally come to handover there was such a stuff around to get the keys and a mess was left at my house. My house was suppose to have its “final clean” but when I arrived there for handover there was still dust on the walls and footprints on the floor boards. If that was the only problem I would have been very happy. It was later that I discovered none of the bathrooms had exhaust fans in them and my rear sliding door to the backyard did not have a lock on it. Things I just assumed...Read more
a new house would have but maybe that’s my mistake for assuming I guess. After all that I decided to stick my head up into the manhole for the roof space just to have a quick look. Upon climbing into the roof I noticed that the exhaust ducting for my Kitchen range hood had not been correct plumbed up to the flue that had been installed and the ducting was just flapping about. I also noticed that the service light that had been installed in the roof had also not been mounted properly either and it was just hanging from a single screw of one of the roof trusses. Both very poorly done I must say. Overall the house looks good but the finishings that you would expect in a modern day house we’re not there. Being the second home I have built I knew the standard for which I was expecting and Metricon just did not deliver or meet those standards. Also it has been a month since the build and there countless texts and emails none of those things have been rectified and I am now having to spend more money to get them done1 comment
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The reviewer stated that an incentive was offered for this review
- VIC, Geelong
- Verified customer
Excellent experience
I’m very pleased with the experience I’ve had with metricon. From the moment I got the quote to the end of the build. I have remained well informed of were we were at at all times. The most impressive part was when I went to site and the action and pace that the house was built.
Coming into uncertain times(COVID 19) the superviser put in extra effort to get me into my home and remained positive throughout.
Thanks metricon
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- VIC, Regional Victoria
- Verified customer
Love my new home!
The build was managed very well by the site manager [name remove]. He communicated regularly and was always pleasant to deal with. The house is great but having lived in it now I have noticed some minor defects. Overall a positive experience and I am enjoying living in my new house.
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DanielGreater Melbourne (Inner), VIC
- 3 reviews
- VIC, Regional Victoria
- Verified customer
Great Quality Home
Had a home built with Metricon in East Gippsland.
Building Permit. 1756931709290
Contract no. 704300
Great experience with Metricon building my first home, quality of work was great and the build time was fast.
I would like to make a special mention of [name removed] in the Bairnsdale Sales Office for all his help and suggestions, and a special mention of [name removed] my Building Supervisor for keeping up me to date and making sure all work was done to an amazing standard.
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Ashlee AGippsland, VIC
- VIC, Regional Victoria
- Verified customer
good build with a range of issues
To start our journey of the build we had an excellent beginning during the consultations towards amending and changing walls and designs to suit our family within reason of course. Studio is a very overwhelming place to encounter, we started our appointment at 9:30am and left after 6:30pm, improvement for this would be fantastic to focus this appointment maybe over 2 days. The customer service we received at studio was fabulous couldn't have felt any more welcomed and accounted for while we were there. now the house is built we have found that ...Read more
there was quite a few things different to what we previously discussed or completely missed as there was so much pushed into the one day. When it come to actually building we were helped and had each stage broken down and explained in such an amazing way for us to understand which made us feel reassured. During the build and the finish is where we seemed to find some issues which some were minor and others were abit more major, throughout the build we were quite disappointed after being told and reassured that we would be informed at each stage that was upcoming but this didn't happen. We also found that which each invoice I would receive an email the next day informing us when this needed to be paid, completely understand time frames for payments but we felt rushed with this. We also found it difficult be get in contact with our supervisor at the point where it was anywhere between 3-7 days before we received a message or call back, during the build we appreciated our supervisor correcting and fixing items that we had picked up on. as the build come to an end we were honestly glad for it to be over as some of the issues were disappointing, in saying this our supervisor got things fixed and ready for us with the other builds he had going on which we are very appreciative of. We are happy to be in our brand new house and love it so much, a couple of minor fix up's but nothing major. We are happy we chose to build with Metricon, very happy with our design, layout and finish.1 comment
Team M.Metricon
HI Ashlee
Thank you for taking the time to provide the above product review. We understand building your home can and is at times a challenging experience full of a myriad of emotions, good, bad and ... Read more
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Daniel A.Gippsland, VIC
- VIC, Regional Victoria
- Verified customer
Love our new home!
Santorini 25
Couldn't be happier with our first home. Our site manager [name removed] was great throughout the build. Keeping us up to date at all times with how the build was progressing. The whole process from start to finish was great. But the best part was receiving our new home. The house is beautiful and everything we could of expected and more. Workmanship is first class throughout the home.
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ScottyGippsland, VIC
- VIC, Traralgon
- Verified customer
Built our first home with Metricon, great experience!!
We built for the first time in Sale with Metricon, the experience was faultless, great product and experience.
We weren’t familiar with the process at all and the team walked us through each stage. Tradesmen were great and the site supervisor answered all questions within a matter of hours.
Our build came in under budget from the initial quote and all deductions were made automatically.
Aftercare is all online and easy to complete.
Overall, we’d definitely build again with Metricon Gippsland!!
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Nicholas B.Central Highlands and Goldfields, VIC
- VIC, Regional Victoria
- Verified customer
Working alongside our New Home Advisor
It has been a pleasure working with [name removed]. [name removed] has been instrumental in making our dream house build come to fruition. With a challenging block of land, a long wish list and a modest budget, every bespoke modification and design feature we have requested, [name removed] was able to offer a solution within our budget and have them incorporated into the design. We had several obstacles with the block of land early on and this is when [name removed] shone brightest. [name removed] worked with us to develop numerous workable...Read more
solutions and stood by us until we had fulfilled all objectives and had every tiny detail perfected. I highly recommend [name removed] and I am grateful to have had [name removed] as our advisor throughout the design and build process. The advice and support has been second to none and has resulted in a house that has far exceeded our expectations.Similar opinion? Write a review on ieatwords.com.au!
NandBVictoria
- VIC, Traralgon
- Verified customer
Winchester is Wonderful and Supervisor was Super
The home design of The Winchester was great, and suited us. We were still able to make amendments to suit our family. Our building supervisor, was brilliant. Always kept us informed, always follwed up with any questions or requests. Our allocated building supervisor was professional and approachable, and overall the time frame from site cut to hand over was great. Thanks!
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radhGippsland, VIC
- VIC, Regional Victoria
- Verified customer
Excellent workmanship
I built our house at Sale. It was a breeze signing up the Contract and the procedures which followed. The work started on our 4 bedroom on 16th of August 2020 and finished in about 5 months which was astonishing. We were involved at every stage of the construction and our work supervisor [name removed] was simply amazing. The finish of the house is immaculate.
The only point we think need to improve is the studio appointment for selection of exterior and interior features. It would be ideal to do this in 2 days rather than one and giving a computer generated photo of the finished house.
We are happy that we selected Metricon Homes.
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- VIC, Regional Victoria
- Verified customer
Great experience
My partner and I are currently in the building phase with Metricon and we could not recommend them more highly; especially our New Home Advisor [name remoed]. Being first time builders we only had a rough idea of what we wanted, but [name removed] was able to guide us through the whole process and made it incredibly stress free. She understood our tight budget and helped us make decisions on how to get the most out of our money. As a young couple, we felt that many builders we spoke to didn't take us seriously but we felt no judgement or pressu...Read more
re from [name removed] whatsoever. Overall we are extremely happy with Metricon as a whole, and feel very fortunate to have had [name removed] provide us such a comfortable, stress free start to the building process.Similar opinion? Write a review on ieatwords.com.au!
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Mark MSouthwest, VIC
- VIC, Geelong
- Verified customer
Extremely Satisfied
Being a Builder myself i pride myself on my attention to detail and customer communication/satisfaction.
Throughout the build our Site Supervisor [name removed] has been fantastic in all areas and Metricon should be proud to have him as part of their team. His attention to detail and communication has been second to none. Further more the volume build process has amazed me how well articulated it has become and i would definitely complete the process again without hesitation.
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Connor I.Gippsland, VIC
- VIC, Regional Victoria
- Verified customer
Great Site manager and Excellent Home!
Myself and my partner have just finsihed building our house and everything has been completed perfectly, as well as the house only taking roughly 4 months it has been a great build. Final cost was excatly the same as the contract which was great, no out of pocket cost.
Site manager was great and was always happy to answer any questions or meet out at the house if needed.
We built a Saphire 22 in Dalyston, we love the floor plan and all the work that has been completed on this build has been immaculate.
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Satisfied customerCentral Highlands and Goldfields, VIC
- 2 reviews
- VIC, Shepparton
- Verified customer
A very good business experience
Our first build of this kind, and we were naturally nervous.
However, the Metricon team proved to be friendly, helpful and competent.
They went out of their way to ensure it was a 'shopping' experience to be recalled fondly.
Nothing was too much trouble, and they made some helpful suggestions along the way.
1 comment
Team M.Metricon
Hi Satisfied Customer! Thanks so much for taking the time out to leave your review of your Pre-Site experience. We always love hearing the work our team is putting in to make this a positive and mem... Read more
orable experience! We'd love to be able to share this feedback with our management team, as well as celebrate the success of the team members who helped you along the way! If you could send us an email to [email protected], highlighting the title of your review along with your contract # and/or site address and we'll be sure to get this to them! Again, thanks for your review... NathanSimilar opinion? Write a review on ieatwords.com.au!
Michael MCentral Highlands and Goldfields, VIC
- 2 reviews
- VIC, Regional Victoria
- Verified customer
Site Manager Legend
My build was expertly managed with great support from my Site Manager and the team in the office. The end product is an incredibly designed home built to an excellent standard.
Each week there was an update on progress with no issues occurring during construction. The site was always left in a tidy state and post handover was in a spotless condition.
What a great experience building my first home and I can't wait for my next Metricon build.
Contract No. 696019
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DebGreater Melbourne (Metropolitan), VIC
- 5 reviews
- VIC, Regional Victoria
- Verified customer
Good build experience...very happy with the results
We built the Kalarney 29 Vogue (4 bed ranch style house). Build took 6 months.
We had a great site supervisor who regularly kept us informed.
Cost was as per contract.
Had a great experience from start to finish (from sales, selection to construction).
Very happy with finish. Would recommend Metricon.
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Questions & Answers
Linda J.asked
Can you tell me if the Contemporary & Chateau are standard facades for the Winchester 34 as the Aspire is.
2 answers
Hi Linda I built the Glendale and went with the isla facade. Not sure if they are standard. Contact David from the Clydevale estate and he will be able to assist.
Team M.Metricon
Hi Linda, currently the Contemporary and Chateau are considered standard facades for the Winchester 34. For further information and assistance let us know if you would like to be put in touch with our sales teams. Thanks - Daniel - Metricon Customer Care.
Victor S.asked
Hi Metricon. Which company do you use in Geelong to do your site tests? I would like to organise my own test but use the same company as you do. Thanks!
1 answer
Team M.Metricon
Thanks for your question, Victor. Your Building Support Co-Ordinator or Site Manager are in the best position to answer any queries relating directly to your build. They will be able to assist you further regarding site tests.
Thanks again, Victor.
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Team M.Metricon
Hi Derek
the difficulty having those items addressed to date. If you could provide some further information, l will happily look into the outstanding items, once l have access to your file. I will shortly contact you for more information. Looking forward to your reply.Thank you for providing your balanced feedback in your product review. That is very disappointing to read, not only that you had issues with items that weren't complete at handover but also... Read more