We have been with Mint since February. I was impressed with the number of very positive reviews and I am very pleased that I chose them as our NBN provider.
The customer service is unbelievably good - friendly and helpful. A total contrast with our previous large internet provider. I highly recommend Mint Telecom.

The transition to these guys from Telstra was painless. Everything went as well as it could. The guys in the services centre are easy to get hold of and are genuine Australians, in Tazzie I think. Price seems competitive and promised speeds have been met. Got recommended by another user and saved $50.

Connection has been perfect so far and the best thing about them is the quick, friendly Australian based service. Quick installation and no long waiting time on hold, and I love being able to chat for assistance on Facebook messenger as well. Best provider I’ve had!

In the 1 instance I’ve had when the internet dropped out, Mint sorted for me immediately. Great service and very easy to speak to on the phone, it’s never taken me longer than 2 minutes to be speaking to a real person on the other end of the phone.

Clearly they are all very experienced as they know how to sort any issues quickly and efficiently.

Would 100% recommend to anyone.

After doing battle with foreign staff whom I could not understand and seemed not to listen or undertake any remedial action it was a breath of fresh air to ring up Mint Telecom to open a new connection after over 11 years with my previous provider (see comment iiNet)
My connection was fixed immediately and I was supported all the way, what a team all out of the top drawer.
Undoubtedly the best ISP I have dealt with with blisteringly fast speeds.
Can only suggest that you get on board the Mint expeess.

I have been with Mint Telecom for a few years now and we have never had any issues. Reliable fast service, and excellent customer service. Pricing is also very competitive.

I have had so many problems in the past with other providers but I stumbled across Mint Telecom on the internet and check out their reviews and decided to contact them. From day one I have only dealt with one person yes that's right the same person not a different person every time. Kelvin has been fantastic he had me up and running on the NBN in couple of weeks and could give me answer's to what the problem was, which no other company over 18 months could do. Kelvin is very responsive, gives great advice, gives assistance where needed and keeps you updated. I now have great internet throughout my home many thanks.