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Mobile Phone hospital (page 2 of 2)
Terrible
I recently had my Samsung s4 screen replaced at the world square store. Since then I have had no signal so I took the phone to a different repair shop who advised that the phone was damaged beyond repair due to a bad screen installation. The inside of the phone is bent slightly which is what is causing the signal problems. Never again will I use Mobile phone hospital. Thanks for ruining my phone!
- 2 reviews
- 1 like
Unethical
Worst company I have ever dealt with. Dropped my phone in for a repair of an iPhone screen. When I went to pay they told me that I could only pay cash as they had closed off their machines for the day.
10 days later the screen stops working while on Facebook. I went back and asked them to look at it. They told me that the battery was faulty and not working and had shorted the screen and therefore would not warrant their repair. They also said the charging port wasn't working.
I explained that the battery was working as the phone still ra...
Read moreng, and we could answer the phone but just couldn't see anything. They refused to accept this and as such I headed down the isle to get a 2nd opinion form another repair place on the same level. Within 2 mins they showed me that my battery worked properly but my screen was not working and that the charging port worked perfectly. They replace my screen for me and everything works fine. I then went back to Mobile Phone Hospital and explained that that the other store were able to fix the phone by just replacing the screen and they still refused to accept responsibility instead blaming us for the fault. Never use this company.Absolutely terrible
This company is horrible, replaced my Iphone 5s screen for $100 2 weeks ago then woke up 3 days ago with a crack that rendered the phone completely useless. Fair enough I probably dropped it one night and didn't realize.
So yesterday I went back to the cairns central location and replaced it again, for $120.
Not even 24 HOURS later, walking back from the lagoon I took my phone out of my bag and there is a crack near the speaker, again the sensor was completely destroyed from this crack so it wouldn't work at all. This time I was extremely ir...
Read moreritated, because its obvious they did not install it correctly or they used absolutely horrible quality parts. They should replace it for free but instead said they could do it for cost price, $80... That is crap there is no way $80 is cost price, doesn't even matter about the money its the principal. Go with ANY other mobile phone company and you will be treated better and have a better quality product.
Excellent service
I live close to the Blacktown store and tried contacting them by phone 6 times and by email twice over two days with no response. I then tried the castle hill store which was excellent. A gentleman gave me a quote and answered all my questions over the phone, putting aside the part for me until I could get there the next day. They fixed my smashed samsung galaxy s5 screen in 30 minutes and fitted a new protector and cover for me for less than a store at rouse hill wanted just to fix the screen! It also has a 3 month warranty.The lady was very pedantic about making sure there were no bubbles under the protector too. Would definitely go back.
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- 3 reviews
- 6 likes
Shoddy mobile phone screen repair
Very bad screen replacement work. The screen was not flush with side panels. They claim to have done numerous screen replacements of the same phone model, but most people don't check the work done or the customer service just gives a lame excuse which people just accept. I pushed for a refund, but they showed my previous screen which was damaged even more.. it was a health hazard to bring that around in my pocket. They didn't use the right careful technique (like in youtube), rather yanked it out.
They are cheaper by a little, BUT would've used a better service knowing this was the result. Hope this helps others make a better choice, than I did.. Next time, I'll use a better service with a guarantee.. heard some do provide warranties.
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