Nick Scali Furniture NSW, Caringbah (page 2 of 14)

Very easy to look around the store.
Nice range of products.
Very anehelpful staff (Tony). He was very patient and pleasant. Not too pushy, just there if I needed help. Can’t wait to get our new lounge.

David and Leo were very patient and very customer service orientated when they came to my home to fix a table that was not level.I was very happy with the service from these two men.
Barbara

I have had the pleasure of dealing with Nadine at Caringbah on multiple occassions, the most recent with the purchase of my bedside tables. At all times, Nadine has been professional yet approachable and friendly. We spent quite some time going over my options and I never felt rushed or pressured to purchase. Nadine is knowledgeable and confident and I appreciate all her help in styling and furnishing my home!

Nadine provided quality customer service. Was very patient and I never felt pressured to purchase. Nadine showed us a range of options and was very helpful in the process of choosing the correct sofa. I would highly recommend shopping in this store!!!

Tony did a great job looking after us, ran us through our options and gave us good advice. The store was well stocked with plenty to choose from. Looking forward to receiving our lounge in 10-12 weeks.

Very easy - Tony was great. Explained everything succinctly and was a pleasure to deal with. We are looking forward to the delivery of our couches with a week of purchase

Frank did a good job of fixing the furniture and I would love to give him a good mark on that also the cleaning after the fixing was quite nice.

Lounge had small scratch on arm noticed after delivery. Repaired today. Service person friendly and treated my house with care. I would commend Franks’s service and advice on any other problems that may arise in the future.

Very happy with service very pleasant manner my problem has been solved quite efficiently. We are very happy with our lounge and the service we have received from nick scali

Frank was great, he came and inspected a small problem we had with our Nick Scali lounge where one of the atm rests was sqeaking. He fixed it immediately and was very efficient - he even offered to vacuum afterwards! Would definitely recommend him to fix any issues you may have with your furniture.

Frank came out today to look at the imperfections on the Table, he new exactly how to correct this & repaired straight away, the table looks great. Great service & professional. Thanks very much

Frank arrived on time, was professional, friendly and efficient. Explained what was required to complete the job and worked effectively.
Great service Nick Scali have a motivated employee on there staff, very refreshing to see.

The worst experience I have ever had. I bought a coffee table that was almost $1,000 with damage all over - not to mention it was terrible quality. After complaining, I was told it was floor stock and is now discontinued and that it was most likely assembled in the van of Nick Scali's delivery truck. After almost two weeks, more than seven calls back and forth, Missy the Manager (from Head Office) now tells me I have to wait another 1 - 2 weeks before someone can come to my house to look at it and see that it is damaged despite me sending them multiple photos where it's clearly showing the obvious damage. Why is it so hard to get my money back when what was delivered is not something I paid for (damaged stock) and is not my fault.

Frank came to fix the stitching in my lounge and was punctual friendly and very efficient. His communication and explanation about the service was good and I highly recommend him.

Frank arrived on time and quickly fixed the coffee table. Great service. I will recommend his service and also Nick scali to my friends who are looking for a new furniture.

We ordered a beautiful heavy oak coffee table but after waiting 2 months, it turned up damaged. We made a complaint and the customer service team was very nice. We took photos, sent it through and we were able to use the old one while they sent the other new one. New one turns up with damage. We’re not happy but the damage but happy with the customer service

Cable not connected.Frank sorted out problem very efficiently. We were very happy with his work and we love the lounge we bought

Frank came out this morning to repair a tv cabinet. He was punctual which was fantastic and he carried out the job in a timely and efficient manner

Easy. Nice and spacious. Lots of natural light
Nice diverse range and different material options
Very satisfied. Small issues now sorted out
N/A

Frank came out today & repaired stitching
He was excellent.
He was polite & afficient & was quick and. Asked if I needed any further assistance.