Nick Scali Furniture NSW, Marsden Park

Frank was assigned the task to repair the electric recliner. He was professional, on time and managed to resolve the issue. It work just like brand new. Keep up the good work. Thank you

Have a good range of furniture, and offered a great after sale service after we had a minor issue
Over all happy with my experience, Definitely will buy again in the future

The scratch on my new marble table is almost invisible now. Good work from Frank Martelli who came to fix the issue. He was patient and very professional. Did a good job.

Raghu

Customer service at Nick Scali is terrific, thank you for your prompt service in replacing my dining room leather chair, thanks to Frank Martelli for the early delivery much appreciated

David was very friendly and Made an effort to get to know us so he could help us pick our favourite couch.also offered to help us pick a dining room table and chairs. As we couldn’t today we will be going back to him.

Found our new sofa last week in store, had brilliant personal, factual and non-pushy service from Ash. After measuring up at home we went back this week to place our order with Ash, same great service and were completely happy until a more greasy sales guy came over to check on us, he just made the service feel fake. Still happy with our selection and looking forward to having it delivered in 7-9 weeks.

Carlos was punctual and quick to rectify the issue. Very friendly and professional. He called me to provide me with updates on his ETA. He gave me handy tips on how to look after our lounge.

we called into Marsden Park NS, to look at leather lounges, Ash was so helpful, knowledge of products and range very helpful, not pushy, & didn't mind staying back after hours to help us with our selection.
have purchased 2 Savoy leather lounges & look forward to delivery, also found store manager Zahid so polite & professional on the phone with our requests, would definitely travel 2 hours for this service again 10 out of 10

Carlos arrived on early with plenty of notice with a curtsy call to let me know he was on his way. He identified the issue quickly and proceeded to fix without any problems

Friendly and knowledgeable fix the problem really quickly news actly what to do
call the head of time to let us know that he was on his way thank you Carlos

Frank arrived ahead of time which suited us. We told him the problem and he was able to sort the problem in a prompt and efficient manner. Excellent service today.

Good service & easy to book them for fixing.

David ( services Technician ) visited me today to fix a product.
He was on time, & has an excellent experience in getting the issue resolved of my TV unit drawer.

He has very good knowledge in other problems & he advised how to fix it

We had ordered a marble table and two leather chairs in Nov 2018. The marble table was discovered to be broken during delivery. Reported, they visited and finally approved a credit note. Since then, we've been visiting their stores at various locations, order stuff and just before the day of delivery, they call us to tell our new table is also broken. It's been 5 months and we have literally been visiting them every weekend, just been wasting our time!!
It took Nick Scali 3 months to organise a visit to check the leather chair. It's 2 months since their visit and we have no clue what they are going to do with the chair.

Purchasing my Lounge was too easy. It was also too easy to organise for a lounge repair with Nick Scali. Frank was very prompt and professional. I highly recommend their products and service which, in my opinion, in these times a breath of fresh air!

Arrived on time. Provided friendly service. Fixed sofa leg in a timely manner. Provided answers to my questions with regard to the sofa. Overall satisfied with the service provided by Frank Martelli.

Technician, Frank Martelli arrived on time and tended to the product imperfections very quickly. Very satisfied with touch ups. Could not noticeably see imperfections afterwards.

Overall happy with products bought.

David came to fix our electric lounge with a broken cable. He quickly identified the issue and provided the best solution. After fixing the issue, he tied up the cables properly and neatly to prevent the issue happening again.

Really great jod. Thanks, Dave!

Dave from Service Department came, immediately has shown very accomodating and friendly soft skills, as soon as when it came with the issue, he took it to another level, Dave diagnosed and addressed the issue at the very first instance. Very capable. Smooth handling of the issue at hand. Spot on skills on multiple fronts. Thanks!