Nick Scali Furniture NSW, West Gosford (page 2 of 7)

The store was very easy to navigate, and we found a great range to choose from, Carissa served us and she was really helpful, she was also very knowledgeable of the products in store, and made our decision very easy to make. We are so happy with our purchase, and will be back again.

I’ve had such a wonderful shopping experience at West Gosford and have bought the most gorgeous modern and comfortable lounge...and it was on sale!!
Special mention to staff Margot who assisted me on my first visit and to Lili who we bought from on our second visit. Very likeable, knowledgeable, Calm and friendly

We have visited this well laid out store many times recently. We have had brilliant service from Carissa: always knowledgable, friendly, efficient and understanding. Not only is the store a pleasure to visit, but definitely seek out Carissa for her great service and attitude.

While only new to the job Lili was professional, had good knowledge and able to answer any questions we had about the products we were looking at and eventually purchased. Well done Lili!

Carissa was extremely friendly & listened to my requirements. I was not pressured into any decision. I would highly recommend if you visit store then speak to her for your requirements. Many thanks again Carissa.

We were looking for a new lounge and went to a few outlets. Nick scali had what we wanted. Initially on a weekend, the store was very busy so we returned on a week day. The sales lady, Margot, was apologetic that she couldn’t pay us more attention on the weekend but despite this, she remembered us and what we had been looking for. She took us to the lounge we had been looking at which we eventually purchased. Margot and Michael were both very helpful, informed and friendly with the process.

The store was set out and easy to see what we were looking for, but what stood out and really helped us to make our purchase was the sales person Carissa, she was very helpful, very knowledgeable and professional. Carissa made it an absolute pleasure to shop.
Thank you Carissa.

Very knowledgeable and helpful staff. Gave me lots of options to pin point exactly what I was after. I found the products to be of very high quality and am just very pleased in general.

Margot from the West Gosford store cannot be praised highly enough for her excellent customer service and warm and friendly manner. She went out of her way to assist me while also providing service to other customers in the store. I certainly will return in the future when shopping for furniture. Thanks again Margot you are a gem.

Jess at the West Gosford showroom needs a special mention. She was fantastic. Full of knowledge, was pleasent to deal with although the store was incredibly busy, we never felt rushed to make a decision. We were very happy with the service.

Excellent service, I dealt with Margot who exceeded my expectations. She was genuinely very friendly, polite, knowledgeable and an absolute pleasure to deal with. The overall atmosphere of the showroom was relaxed with all staff very attentive and helpful - well done! thank you

An amazing experience in store at west gosford. Felicity was attentive and thorough and nothing was too much trouble for her. She was a class above and one of the best sales staff I have dealt with in a long time.

Thanks for
continued great customer service today and with a previous purchase.
I think the staff member was called Felicity?

Other staff were lovely as well- very welcoming, knowledgeable, helpful but not pushy and very well groomed.

Thank you

We had very specific requirements when selecting our lounge and Felicity assisted professionally and knowledgeably addressed each requirement. Felicity was able to take us straight to the best options. Her product knowledge was great and she offered excellent tips and together we came up with a solution that suited both my husband and my needs. Felicity inspired confidence and made our shopping experience very positive.

Courtney in store was amazing, very friendly and helpful and remembered us from our last visit. Frank came out to our house to assess how our lounge was put together, great service, very knowledgeable, would recommend

Fixed a bartlo buffet unit - the unit had a faulty side and back - fantastic service polite quick and fixed the unit without fuss. Frank Martelli was well presented phoned before arriving to let me know times - well done On a brilliant customer service - thank you

Great service, had a call back to see if l was happy.The delivery guys where very professional, great service all round would have no hesitation in recommending Nick Scali to anyone.

Michael's knowledge and customer care is exceptional! The other team members are also very helpful.
The process of buying a lounge for us was made easier by the great team at Nick Scali West Gosford, thank you

Ray & Sharon Glenn

From the moment we walked through the door, the West Gosford store was excellent. Courtenee was excellent at her role; She didn't push a sale, but took time to provide options and was personable in her approach.
The furniture was set at a higher pricepoint than other comparable stores in the area, but better quality and design was also noticeable... and evidenced by comfort! The lounge comes with a 2 year fabric warranty, but we upgrade to 5 year.
Looking forward to receiving our lounge! Thanks.

let me say Michael and Courtenee were exceptional. Michael took the time with us to present options with our purchase. Courtenee even made me a great coffee and she gave some great interior design tips. I own a business and I have to say Nickscali are very lucky to have professional staff like this pair. Micheal even stayed back until 6.30, he was extremely patient and helpful. Thanks again guys.

I would like to thank Felicity for her excellent customer service. She was friendly, knowledgeable and helped my fiance and I make a purchase without ever being pushy in any way. Thank you.

This store had the wow factor from the moment we walked in - so many beautiful pieces.
We were looked after by Felicity, who was absolutely fantastic. Very knowledgeable, friendly and helpful and not at all pushy. Each of the other staff members made a point of chatting to us and making us feel welcome in the store. Very pleasant shopping experience - would thoroughly recommend. Can't wait for our new sofa to arrive!!

Nick Scali had a great range of furniture with helpful staff. The quality of the lounge is great as expected and any issues we had were fixed quickly by their onsite repairman Arthur.

We purchased a couch from Nick Scali West Gosford and were helped by Felicity. The service we received from her was excellent, and the range and quality of the products in the store was great. We later came back to see Felicity again and purchased a coffee table and a rug. We had not shopped at Nick Scali before thinking it was too expensive for us, however with a 50% sale it makes the products much more affordable. My only negative feedback is that there is a delivery fee for each individual item that needs to be factored into the overall cos

Your Service Technician Frank Martelli came out today to rectify a couple of issues we had with our new leather lounge, he was very efficient and had the problem solved very quickly, very happy with your service.

We found the store had many modern and up to date options that suited our needs. The customer service team was always helpful and knowledgeable, Michael in particular was wonderful.

July 10th 2022 Update:

We found the store was full of food options for us, the quality seems very high and the service was really friendly, knowledgeable and we never had to ask twice for someone to help or for more information.

Helpful service with Courtenee when trying to decide lounge fabrics. She was patient and gave honest feedback. The store was a pleasure to be in, the layout and size of it.

Hi I just wanted to say thank you for the way the staff looked after myself and my wife when we purchased a new lounge suite. When it was delivered it had a small cut we found and we notified the store who then orginised a contractor to come out and fix it which he did. After another few weeks the cut opened up again and we got onto the store and they contacted the contractor again and he came back and fixed it again. Once again the cut opened and we spoke to the store and after a few weeks got a call from head office to say we would get a repl

Hello. Frank and Leo from the west gosford branch were on time which i highly appreciated..were extremely thorough and very professional. Thanks very much..im very impressed with nick scali service.

My husband & I visited N.S. For the 1st time today. I am disabled & in a wheelchair. We were helped by Felicity, who spoke to ME rather than over my head or just to my husband. She had all the information we needed and gave us several options. She had great patience with us while we made our choice. Explained aftercare, insurance, delivery, just about everything. We made our choice paid our payment and left the store. We were on our way to buy a second lounge from Harvey Norman we had seen previously (we are having a house built) because of ou

Very happy with options, very satisfied, staff were very helpful, store has a great layout, quality products, quick/easy ordering/ staff were very prompt and quick delivery of the products we chose.