??!

Reviews

(61)
(14)
(3)
(3)
(14)
  • Product Quality
    4.7 (16)
  • Return Claim MadeYes (1) · No (18)
  • Warranty Claim MadeYes (1) · No (18)
  • Product Appearance As advertised (87%) · Not as advertised (13%)
  • Customer Service
    4.5 (18)


Spenq113

Spenq113South East Queensland, QLD

  • 5 reviews

Bad

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMaroochydore
See all answers
2 comments
Nick Scali
Customer S.Nick Scali
Spenq113
Spenq113

Thank you, can my compliments for Matt please get passed on ?
For some reason his name got blanked out, he was fantastic it’s the other staff who need customer service training




Mary

MarySouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Exceptional service Anita!

published

We browsed several furniture stores but nick scali was the best! Anita was very informative, and knowledgeable. We appreciated her kind generosity and p.r skills. Her advice was greatly appreciated. When we placed the order it was done very quickly but with very clear records as to what was ordered. Also, the design and measurements, as well as adjustments made to the furniture was absolutely awesome to suit our home. No other furniture store offers that.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMaroochydore
See all answers
Colleen

ColleenSouth East Queensland, QLD

Thanks John

published

We were originally hoping to buy a white corner lounge asap to not only suit our needs but for my mum who is diagnosed with a illness with a limited time to live. Even though the Kylie range wasn't a corner lounge, it was extremely comfortable and with suggestions from John, we ended up with a 3 piece lounge suite and a promise for it to be delivered in 4 to 5 weeks for 2 of them so that Mum can enjoy the comfort sooner and love the idea of our old lounge being taken away. Thanks John for your friendly, sincere and overall awesome service!



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore
See all answers
Heather May

Heather MaySouth East Queensland, QLD

Brilliant service

published

Anita supported my needs. Was helpful and warm. Nothing seemed too much trouble. Gave suggestions that were helpful and gave all information that was necessary for an informed decision thank you.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHome Centre Maroochydore
See all answers

Susan

SusanSouth East Queensland, QLD

Fantastic Service

published

I have purchased 4 items from the store in the past 4 months. Service has been fantastic and also informative. John and Anita have been very helpful. Furniture being delivered in 2 weeks

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore
See all answers

Anne

AnneSouth East Queensland, QLD

Great Service

published

Shout out to Marie for her wonderful service & help! She took the time to show me options understand my needs and didn't pressure me to make a decision. Back the next day & greeted by Marie who remembered me & helped with my purchase doing all she could to also assist with a quicker delivery! Seemless! Thank you so much. Can't wait to receive my delivery.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo

Morgan 3 Seater

Morgan 3 SeaterSouth East Queensland, QLD

Outstanding Service

published

We were torn between Nic Scali and another store. With thanks to Matt, who gave us space, time and advice when required, and quality of the recliner 3 seater we wanted, our decision went to Nic Scali. We feel very comfortable with our decision and look forward to receiving our new settee.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore
See all answers

Pathetic

published

After being told at Maroochydore they deliver on Saturdays just had to wait extra like 9 weeks, then to be told they don't deliver on Saturdays and can't now deliver at 3pm when I'm home from work during the week. After spending over $2000 for a couch, I expect better. Will never shop at nick scali again! Still haven't resolved as when the couch can be delivered and in the mean time I'm sitting on the floor.

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Nick Scali
Customer S.Nick Scali

Maroochydore Nic Scali

published

No problems with any of the above. George was friendly and efficient. Would visit store again for future shopping. Drove for 2 hours to shop there. Will update my experience when my lounge arrives and is set up. First time shopping at Nick Scali.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore
See all answers
Stuart M.

Stuart M.Greater Melbourne (Inner), VIC

Customer Service

published

Marie provided a very satisfying and luxury experience. Her advise was efficient and effective, I was visiting from Melbourne and wouldnt get the same level of service or experience as I received today. I ended up purchasing the couch today purely based on the experience she provided with her guidance. Thank you once again for everything!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMaroochydore
See all answers

Excellent customer service

published

Matt provided excellent customer service. He took the time to answer all our questions and gave really helpful information and advice. There was no pressure sell and his product knowledge was outstanding. If only other retailers had staff like Matt. Now to wait for our new sofas to arrive.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore
See all answers

Glen

GlenSouth East Queensland, QLD

Fantastic choices and quality information

published

Easy to navigate store and locate choices to explore
Extremely happy with different designs and chance to sit And test all products
Very happy with quality of product the different types of fabric @nd good quality leather colours

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore
See all answers

Mandy

MandySouth East Queensland, QLD

  • 2 reviews
  • 1 like

Amazing couch

published

The store had prices on everything.Matt the salesman was very helpful.You could tell the quality of the product when you sat in it.It also was delivered 3 weeks earlier than they quoted.He wasn’t pushy.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore Homemaker Centre.
See all answers

JBlackwell

JBlackwellNorth Queensland, QLD

  • 2 reviews

Great Service & Purchase Experience

published

I’m grateful for the quality of service throughout the entire sales & purchase experience. Thanks Gavin, a really positive experience & looking forward to taking delivery of my new sofa in the near future!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore
See all answers
debbie Australia

debbie AustraliaWide Bay-Burnett, QLD

  • 2 reviews

Great service

published

John and the team where extremely helpful and made our shopping experience relaxed and enjoyable. There was no pressure put on us to buy, just good product knowledge. Would definately revisit John at the Maroochydore store again.

Graeme

GraemeSouth East Queensland, QLD

  • 2 reviews

brand new lounge suite

published

it was easy shopping at Maroochydore great staff by the name of Maria non pushing, knew the product well very helpful with her knowledge this was on Sunday 11/8/2019, and we bought the product on the following Tuesday

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMaroochydore Qld
See all answers

Great customer service and product knowledge

published

Very easy, great range of products all of high quality, no real sales pressure, which allowed us to make an informed selection. The sales person knew his products and allowed us to make product selection based upon our parameters.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore
See all answers

Dan

DanSouth East Queensland, QLD

Excellent in store service and advice

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHomemaker Centre Maroochydore
See all answers

Judy H

Judy HSunshine Coast

  • 2 reviews

JOhn provided excellent service

published

WE recently purchased a Brighton lounge suite and had to have it replaced and then service man come and adjust the 2nd lounge. The service staff were very good, but the delivery staff and first service person was hopeless. IN the end it is all good but took 6 months

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationMaroochydore
See all answers

Morris

Morris

  • 2 reviews
  • 4 likes

Chifley Couch Toxic Odor

published

We just received arrival of our new Chifely couch. It is very toxic burning/itchy eyes, affecting our sinuses and causing headaches. It is not acceptable when it affects your health.
26/05/19 We just received our 2nd replacement couch, also very toxic. We cannot go through this again! Affecting health issues. We are waiting on removal of our couch and a full refund.

3 comments
Morris
Morris

26/05/19 We just received our 2nd replacement couch, also very toxic. We cannot go through this again! Affecting health issues. We are waiting on removal of our couch and a full refund.

Nick Scali
Customer S.Nick Scali
Nick Scali
Customer S.Nick Scali

Page 1 of 5

See all Nick Scali Furniture reviews

Questions & Answers

Sorry, there are no questions about Nick Scali Furniture QLD, Maroochydore but you can read 220 questions about Nick Scali Furniture.


Get an answer from our members and Nick Scali representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.