Arthur was the technician who came to my home and repaired my dining table. He was friendly, professional and efficient.
The whole experience of contacting nick scali via the ticket service webpage to request a repair has been very positive and efficient. Thank you

Frank was polite knew his work and fixed the problem. Ontime and all good. Also very pleased with customer service people on phone. The whole process is very professional. Well done Nick Scali

We had Arthur came to fix our broken motor.
Service booking was fast and efficient. Arthur had great customer service. Happy with overall service. We were also lucky it was still under the warranty, so all free of charge!

Arthur figured out what was wrong very quickly and got the job done in no time.
He was very friendly and professional. We had a lovely chat about playing the piano :)

On time, wonderful job. Very helpful, and happy to answer any questions. Furniture is fixed and restored to working order. Very happy with this service. Thank you. Stay safe everyone.

The service was really quick and the problem was resolved straight away. Frank was lovely and got to the issue with no problems at all and I would definitely recommend.

Very happy,
good service and would recommend frank.
Was very clear about what to do.frank arrived on time . He was very competent and helpful and want to thank him for coming.

Thank you so much Arthur, your high quality of service was much appreciated, especially going above and beyond to investigate my sofa concerns. You had great attention to the detail and fixing it the right way to prevent any issues in future!

Frank Martelli provided excellent customer service at our house today.He kept us updated on his arrival and he arrived on time . He was very competent and thorough and also conscious of our health and well being given the circumstances we are in at the moment.

Just want to give a compliment to Frank. He was very helpful! Just want to thank him fo coming out especially during this time. Thank you Frank. Really appreciate your services and help.

Arthur was excellent, kept us informed of his arrival time, was friendly, courteous and professional. Identified the issue and sourced additional items to resolve our issue . Wonderful customer service from Arthur and Nick Scali

I purchased over 5K worth of firm. Less than twelve months later the Omer Lamp Table @ $490 is faulty by their admission. Unsatisfied with outcome and manager will not discuss.

Frank came to my place and fixed the switch on my recliner sofa. Job well done. Very happy with Frank’s service. He’s friendly and highly recommended. Thank you for the service.

Frank provided exceptional service. He called before he arrived to check the arrival time was ok. I had 2 items I needed assistance with, scratches on the black metal edge of my table and some marks on the marble.

The scratch turned out to be glue which was a relieve!! Frank did an excellent job in polishing out the marks in the marble. Nothing was too much trouble, very professional.

Many thanks :-)

George attended our home to inspect our squeaky lounge. Adjusted some minor issues that may have missed when delivered which seems to have resolved the problem without fuss. Great communication & service
Thank you

Muuzafder fixed the legs of my couch re painted it all quality job well done did an amazing job can’t thank him enough took his time making sure everything was perfect, and got me to check everything to see if I was always happy amazing work !

George was amazing. He went out of his way to make sure our lounge recliners were working as they should. He arrived on time and communicated exactly when he would get here.

Our nick scali service consultant provided a Professional and friendly service. The Fault was rectified in good time and the technician had Good communication. Great product overall we are very happy

George sent me a text to say what time he would arrive, and he arrived on time. I found George to be very pleasant and efficient. He repaired my lounge without any problems.