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Very helpful and friendly staff
Placed an order and an waiting for my purchase to arriive. Was shown a range of products from the website and looking forward to getting the items in mint condition
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DawnSouth-East, TAS
- 2 reviews
Great choice
The store is very well laid out, you can see almost everything without moving too far. There were too many options, not a bad thing, we found what we needed. We haven't received our product yet, 8-12 weeks to go.
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Just ordered our lounge
Sorry i cannot comment or rate your hobart furniture yet as we have not received our purchase in noverber 2022. A very long time too wait.(lounge)
The manger assist, andrew, from your hobart shop was most helpful and answered all questions asked.
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So happy with our purchase!!
We went to the Cambridge park (Hobart) store looking for a dining table, we had no idea what shape or style we were after. Mel was so helpful, she went above and beyond and was not pushy towards a sale in any way. We are very happy with our purchase and will definitely return again next time we are looking for furniture!!
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Andrew was fantastic!
Andrew, from the Cambridge based store in Hobart, was superb in his customer service. He had the right amount of 'push', knowledge, advice and humour to make the daunting role of selecting a new 'million-dollar couch' very pleasant. A very down to earth, honest guy... there should be more like him in sales!
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Paul ColemanNorth-West & West coast, TAS
- Verified customer
Service
We were in a Melbourne store and spotted the sideboard we wanted but we live in Tasmania. The Melbourne Nick Scali sales person was helpful and directed us to the Tassie store. Andrew was very helpful and accurate. From the time I left a message on the automated messaging system; Andrew rang me back within half an hour. Andrew supported me through every step and went the extra mile with multiple call backs.
I was impressed!!!
Regards
Paul
A satisfied customer.
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Effie LairdHobart, TAS
Most comfortable lounge ever!
It was difficult at first to find the lounge I wanted because I had been to the store previously and found the couch I wanted to buy, but it wasn't on the floor anywhere. I then found out from another salesman that it had been sold.
I then continued my search to see if I could find an alternative and Matt another salesman acknowledged me but with good humor allowed me to peruse without putting any pressure on me to buy. Due to his respect towards me as a potential customer and his professional manner convinced me the couch I was purchasing was ...Read more
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probeHobart, TAS
- 4 reviews
- 1 like
Service
Wonderful service from genuine and delightful sales person Dani who was thoughtful, not pushy and rendered all the options sensibly. We have to wait for delivery but with most furniture which is not on the showroom floor this is the case.
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IainHobart, TAS
- 2 reviews
Willingness to assist
Had professional, non intrusive, assistance on materials and colours for selected piece of furniture
Listened to about restrictions on time and location
Satisfied with solutions
Purchase made possible without huge sale routine
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Service
Great service & knowledge from the sales person. Not pushy & had great knowledge about the products. I found the store to have great displays which also helps with selection & visualising the room.
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Friendly and helpful team
The staff here know when the right time to come and ask if you would like any help, which is what you want. Once we said what we would like the whole process was so quick and easy with a bonus of excellent customer service. Would recommend!
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Fantastic service
Wanted a certain bed and Matt was awesome made it all happen and looking forward to receiving it in a few weeks.Will defiantly be back to buy other furniture when needed.
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Lisa SHobart, TAS
- 2 reviews
- 1 like
Just what we wanted!
Wanted a couch to go with a previous Nick Scali Purchase! Mel our Salesperson was knowledgeable, explaining everything in detail. This was a smooth & easy visit, we can’t recommend Nick Scali highly enough
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Excellent customer service
I ordered my new couch today from the Hobart store and was very impressed with the customer service provided by Andrew. I hope the furniture turns out to be just as good.
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Fantastic Service
Absolutely Fantastic service by Andrew. I purchased the furniture from Melbourne via Andrew and it was delivered to Hobart. He helped during the whole process including delivery. Communication was excellent. The only issues with Nick Scali is they will not /don’t take the packaging which can be substantial and is difficult to dispose environment friendly and they don’t hold stock in Hobart so delivery can be lengthy
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PeterHobart, TAS
Soooo comfortable. Perfect fit to suit our lounge room.
Very satisfied with the product. Service and support was excellent from Andrew. Lounge suite was carefully wrapped, only downfall was the amount of packing I had to make two tip runs. Would be better if the delivery company took the packing away.
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Sofa shopping
Andrew was most helpful on the 2 occasions we visited. He suggested alternatives to what we were initially looking at and listened to what we required in our sofa. He had good knowledge of the products and was able to provide us with all the information we needed to go home and check measurements.
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CatherineHobart, TAS
- Verified customer
Good service and beautiful chairs
I would highly recommend the Cambridge store in Tasmania - good quality furniture, great (not pushy) service and nice designs. I have been looking at dining settings for over 18 months and hadn't found anything I wanted to buy: Tasmania has limited options when shopping for furniture. I had just acquired a nice table through a friend and was now looking for chairs. I found three chairs which were perfect (and on sale). The sales assistant wasn't pushy, although he could see that I loved the chairs and was quite keen to secure them. There were o...Read more
nly three on the floor and I was after six - so while I was deliberating, he checked how many were available at the warehouse and emailed to secure an additional three chairs (there were only four left in the warehouse). I think he may have even done this before I had committed to buying them. The quality of the chairs was important - they are well made and cleanly finished - made with soft, quality leather. I want them to last a lifetime and I suspect they will last a long time. Therefore I was happy to pay a bit more for the quality (I had seen chairs a little cheaper at the store nearby, but the quality was not great). The only down side for me was getting three chairs at the sale price (as they were on the floor), then paying full price for the other three for the set (which are coming from the warehouse). I guess I say this as I am on a very tight budget as I am building house on my own. Other than that, I am very happy! The chairs will look beautiful in my new home.Similar opinion? Write a review on ieatwords.com.au!
Very good service
Store layout was simple and easy to see everything.
Range was good, plenty to choose from
Quality of furniture is excellent, much better then competing stores
We were looked after very well with help and advice when we needed.
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Jim
- 2 reviews
- 1 like
Great service
Andrew demonstrated great product knowledge & made informed suggestions that helped us create the style we were after. He was confident, courteous & quickly established the type of product we were looking for. We went away to deliberate & when we returned the following week he remembered us & our previous interest. Professional!
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