Told it will fit the space and it doesnt
Didnt have to assemble the product but because the plastic was taken off it costs $250
All within 24 hours of pickup
Was told it would be deliverable within 6 weeks came after 3 months
Told not to put a complaint into consumer affairs
Range of products are sub par
Check the small print
Had an illegal sign saying they wouldnt do refunds

The Customer Service we received was excellent. The sales person was extremely knowledgeable on all the products we were interested in and was able to answer any questions we had. In addition, we found him to be very courteous and a pleasure to deal with. Highly Recommend.

Lovely experience and the customer service could not be faulted. After visiting the store, I had several conversations and emails back and forth with Taha who is the store Manager. He was very patient with my questions and provided several photos which helped me make my final selection. I could not have asked for better service. We can't wait to receive our items in 12 weeks!

We didn't think we could afford a Sofa from Nick Scali, we looked at everything and were about to buy a sofa from Fantastic Furniture. So glad we walked into Nick scali in January, we ended up with 2 sofas and insurance, cheaper than anywhere else.

Great service too, not too pushy!

paid cash for the delivery well before next Tuesdays delivery, and this morning received text informing me my delivery would be rescheduled because I had not paid amount owing! Someone in command in NSW has decided that is unaware of the three hour time difference between WA and NSW that when our stores close all of NSW is in bed asleep! Have sorted it out but did not need that text. Pam

Today we returned to the Jandakot showroom to place our order with Peter.
Previously on our first visit to the showroom, Peter happily took the time to answer our many questions about the lounges we were interested in and he also took the time to check our measurement requirements. Peter showed us through the showroom so we could see lounges in various fabrics. I found this very helpful so we could make a confident choice regarding the fabric type and colour for our lounges

Found service excellent not just trying to get a sale but would offer great advice Justin would be a great employee as I have my own business I can see what employees can bring to the company great member for nick scali

Taha took us around and showed us everything that fit our requirements. He was helpful but not pushy, always seeming to know when to step back and give us space. I think it was as much him as the product that made us return to the store and make a purchase, He was head and shoulders above the sales guys at the other stores we looked in.

Huge THANK YOU to Peter at Nick Scali Jandakot. W. A.
My beautiful new lounge suite was delivered today, I am absolutely delighted!
Peter was extremely helpful - not to mention very patient with fussy buyer! - he went above and beyond to cater to my requirements. Thank you Peter.
Also the delivery guys were tops!
Highly recommend all round.
Thank you. S. Morrison.

we haven't received our lounge suite yet but the sales experience by Asseel was exceptional. the courtesy, patience and assistance provided was A1, thank you

The store was very easy to get around with alot of selections visible. As there was exactly what I was looking for displayed I did not need to try and "visualise". I was able to take a sample home to see how the colours worked in my space. Great quality and very nice under foot.

Myself and my sister went in to the jandakot Nick Scali and were served by a gentleman by the name of Peter. He was awesome. So helpful and the best. He knew his stuff and was very informative. I have never had so much fun picking furniture. I would recommend him to all my friends and family.

The shop was beautifully set out and had lots of great quality lounges. The salesman Justin was really helpful and very knowledgeable. Such a great asset to your company. Thanks Justin

We recently purchased a number of furniture items from Nick Scali Jandakot.

Clinton was extremely friendly and easy to deal with. He was both honest and helpful in answering our questions to ensure the furniture purchased suited our needs and was customised as required..

Navigating was easy. Range was good. Quality looks good ( not yet got suite). No assembly required. Staff member excellent.

Very easy to find the store now in Jandakot so no need to travel up the freeway to look at quality furniture. Love the variety quality and colours that were available staff were brilliant. Got a lot of really good help from Justin and when Justin wasn't there also from Taha so both of those people are going to give you good service and not be pushy. The furniture isn't cheap but then quality normally means price and the furniture comes with a great warranty so happy to pay that little bit extra. We haven't received the furniture yet as we've only just ordered it but have been reliably informed that the delivery people will assemble the furniture for us.

There was a wide range of exactly what I wanted, the challenge was to narrow the choices down. All the service staff were friendly, helpful and professional. Taha helped me with my purchase and gave great suggestions and things to think about before the decision was made. The sales process was seamless and now all I have to do is wait for my lounge suite! Very impressed with Nick Scali Furniture - impeccable choices in staff and selection!