From June 18th, 2022 Orbit Homes is the chance to win 1 in 5 $100 WISH Gift Cards as a means to encourage them to write a positive or negative review. It is possible that reviews during the terms of that offer were written by customers who received such a reward. Previous incentives: November 1st, 2014 until October 30th, 2018, Orbit Homes offered each reviewer a $50 Bunnings Gift card (applicable to both positive and negative reviews).
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Reviewer Photos & Videos
Martin S.Greater Melbourne (Outer), VIC
- 3 reviews
- Melbourne
- Verified customer
Happy Customers. Again!
We built with Orbit Homes before, therefore we decided to build our investment home with them again....and again, we were happy with the pre, post and during construction. What was promised (by Orbit) it was delivered. Great communication with Customer Service Officer (Carnita) and building supervisor (Wayne). Every question was answered immediately. Great builder, great experience.
1 comment
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- Melbourne
- Verified customer
Color selection
I went to colour selection today. Everything is perfect help from consultant was very good and her matching ability of products is very efficient. However it would be much better if we got some more time to select our product as it is a big investment. There shouldn’t be any rush for selecting items
Anyway Summit from sale team of orbit is very helpful so far.
1 comment
Orbit O.Orbit Homes
Hi Gagandeep,
Thank you for your kind review.
I am are glad that Sumit has been so helpful.... Read more
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Great serviceGreater Melbourne (Metropolitan), VIC
- Melbourne
- Verified customer
Colour selection appointment
Can’t thank Priscilla enough for her guidance and help with our colour selection appointment for our new home. I was very overwhelmed and stressed but her calm and caring nature is absolutely amazing. I was still unsure and confused with a few things the following day. She made sure that every question we asked was answered and dealt with accordingly. She is very responsive to emails and messages. We Sincerely appreciate it.
1 comment
Orbit O.Orbit Homes
Hi,
Thank you for your 5 star review.
We are so glad that Priscilla has helped you through your colour selection. ... Read more
We understand how overwhelming and stressful this experience can be, that is why our team are here to guide you. Thank you again and we wish you all the very best for the remaining stages of your journey. Regards, Craig Millson | The Orbit Homes Family
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PublicAwarenessGreater Melbourne (Outer), VIC
- 5 reviews
- Melbourne
- Verified customer
This Builder Uses Cheap Labor And Unlicensed Trades To Complete The Build
We have built the house with Orbit and found all staffs incompetent. They use cheap lobourers to complete the work. Poor workmanship. They want owner to contact for individual warranty directly with supplier. They will save each penny every where by compromising your home build.
Space is not enough to write but below is a brief of what happened to us.
Feet free to contact me for more info.
Single Storey 26 Sq House
Deposit paid and paper work started Sep 2016
Building Construction started July 2017
Completed March 2018...Read more
1 comment
Orbit O.Orbit Homes
Hi PublicAwareness, If you please could send us your lot information via email I can look into your new home job file.
Email to [email protected]
... Read more
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- Melbourne
- Verified customer
It was good experience
Sumit Sondhi helped us alot with plans .n everything. Very helpful. It was very good experience. He showed us all the measurements n prodouts in show houses so we can get the idea .that was good .Very qualified people .they have one year building time that really help to save more money .in one year no charges .
1 comment
Orbit O.Orbit Homes
Hi Gurdip Singh, Thank you for your review.
We are so glad to hear that Sumit has been helpful on your journey.... Read more
We wish you all the very best for the remaining stages of your build journey. Regards, Shaun Millson | The Orbit Homes FamilySimilar opinion? Write a review on ieatwords.com.au!
- Melbourne
- Verified customer
start up is good
the initial dealing is pretty good with orbit. Mr. sumit is very calm and good listener and explained very well to me about available plans. however i changed my mind to get to custom build home. well, thanks to sumit for extra efforts he done to try to retain orbit customer
1 comment
Orbit O.Orbit Homes
Thank you for your review Parminder,
I will pass on your feedback to Sumit.
... Read more
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AbhijeetMelbourne
- 2 reviews
- 4 likes
- Melbourne
- Verified customer
Great team and good experience
It is my first experience of building a home. I went to Orbit homes Highgrove estate office with a clean slate and no idea whatsoever. There I met JP, the chief liaison from orbit homes. He is extremely friendly, understanding and very accommodating. He helped us with land selection, house design and suggested a broker for finance as well. Great team, very good and understanding people, good price and very good experience overall. Thank you JP, Priscilla and entire Orbit team. You definitely earned a loyal customer.
1 comment
Orbit O.Orbit Homes
Hi Abhijeet, Thank you for your 5 star review.
Congratulations on your first home!
We are so glad to hear that JP has been helpful in your journey. ... Read more
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Kristina SpathisGreater Melbourne (Outer), VIC
- Melbourne
- Verified customer
Jp nothing short of AMAZING!!!
Jp has been nothing but amazing straight from the start. He has helped up during such a stressful time to come up with home that perfect for us. He has never once been pushy or demanding and really just wanted to make sure where are happy.
JP thank you so much for your help, you have been so patient and caring, we are so glad we walked in Orbit homes Clyde.
Thank you again.
1 comment
Orbit O.Orbit Homes
Hi Kristina,
We really appreciate your comments, Great to heat how happy you are with JP, I will pass on your gratitude .
Thank you for your 5 star review & we cannot wait to hear about the rest of your new home journey.... Read more
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RickyGreater Melbourne (Outer), VIC
- Melbourne
- Verified customer
JP Cliquet: Honest and been amazing to work with
JP Cliquet has been amazing to work with. From the first time we met JP 2 years ago, we got along and felt a connection with JP right away. JP has always been honest and had our best interests at heart during the whole process, which made us feel so comfortable working with him. Not only that, he spent hours and hours with us before even signing a contract to move to the next step, which shows the level of customer service provided by him.
I can highly recommend working with JP to anyone, as he will always have your interests at top of his lis...Read more
t and would rather not do business with you, then push you into something that isn't right for you, which made us feel even more comfortable. He values his relationships and reputation, which he showcased in the way he dealt with my partner and I. Never once did JP pressure us and he was always patience, even with our numerous emails and meeting to answer all of our needs. We look forward to building with Orbit Homes and continuing our relationship with JP and the team. Thanks Ricky1 comment
Orbit O.Orbit Homes
Thanks for such an amazing review Ricky!
It is great to hear how JP has helped you through this journey so far.
We will be sure to pass along your kind words to JP. ... Read more
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- Melbourne
- Verified customer
Taneit Newgate
Were on the tender but still planning and finalyzing the plan of the house. Shweta has been very patient and helpful in making our dream house come true.They help us customize our home to what we wanted. Only problem that we have is that the length have changed and became smaller a bit. So Shweta has been helping us tremendously regarding our plan and the changes that we wanted.
1 comment
Orbit O.Orbit Homes
Thank you Stephanie for your time to leave such a kind review and words towards Shweta.
We look forward to continuing to guide you through the process and are always here for you should you have any q... Read more
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Jaybee0026Greater Melbourne (Outer), VIC
- 2 reviews
- 1 like
- Melbourne
- Verified customer
Very happy with design and quality!
Our home is two months from completion, and we have been very impressed with the advise we have received from our consultant J.P. from Orbits Clyde office. Communication has been great, and our purchase has gone very smoothly.
1 comment
Orbit O.Orbit Homes
Hi Jaybee0026,
Thank you for your kind 5 star review.
We really appreciate your comments in regards to how happy you are with the building experience.... Read more
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Ravi R.Greater Melbourne (Outer), VIC
- Melbourne
- Verified customer
The most trusted builder in the town
Very professional from the beginning to the final inspection. They build the our first home in the given timeframe. I would like to thanks to Lindi, Carnita, Priscilla, George and the site supervisor James. I reccomend everyone to the Orbit homes as they delivered what they promise :) 5 stars
1 comment
Orbit O.Orbit Homes
Hi Ravi,
Congratulations on owning your own home!
We are so delighted to read your 5 star review! Thank you very much for taking a moment to review your Orbit Homes experience and highlighting your si... Read more
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satnam s.Greater Melbourne (Outer), VIC
- Melbourne
- Verified customer
CONTRACT, pre Construction.
Contract done, land settled, colour selection done, Its been a great journey with Orbit homes, now waiting for site supervisor meeting, and build start date, JP at highgrove display home have been really helpful with our choosing right design, making changes to design, will keep posted, its all very exciting.
Thanks orbit, Thanks JP.
1 comment
Orbit O.Orbit Homes
Hi satnam.
Thank you for your 5 star review.
We are glad that JP has been so helpful.... Read more
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- Melbourne
- Verified customer
The Best Builder In The South Eastern Suburbs
So far, the experience with Orbit Homes has been very friendly. Without naming other builders, many in the industry are extremely pushy. This is especially concerning with the amounts of money it costs to build a house! Our sales consultant JP, was the best to deal with, as his experience and knowledge are priceless.
His assistance went far and beyond sufficient. JP and the team helped with every step of the process, including helping us choose the right land in our area. The one on one analysis was incredibly in-depth as we discussed numerou...Read more
s contributing factors for the ideal block of land suited for us. After choosing the right block, the team has spent hours assisting our with plans. Any changes to the design have been no issue and within the confinements of our budget. We are now ready to start the build and are super excited :)1 comment
Orbit O.Orbit Homes
Thank you for your review csterg.
It is wonderful to note that you are happy with Orbit's experience and knowledge. We understand this can be a stressful experience & we are here to help make your ne... Read more
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GSharmaGreater Melbourne (Metropolitan), VIC
- Melbourne
- Verified customer
Knock-Down Rebuild
Started our first ever knockdown rebuild project with Orbit Homes, so far wonderful experience!
Lucas at Highlands estate has been thorough and full of knowledge. Lucas has been very pleasant, helpful and approachable at all times. Lucas has accommodated all our requirements in the plans that no other builders could do it for us.
Orbit Homes Signature Living inclusions are very impressive with quality products and we are looking forward to the colours appointment next week.
1 comment
Orbit O.Orbit Homes
Hi GSharma,
We really appreciate your comments, Great to heat how happy you are with our knowledgeable staff Lucas.
Thank you for your review & cannot wait to hear about the rest of your new home journey.... Read more
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KoushikMelbourne
- 2 reviews
- 2 likes
- Melbourne
- Verified customer
Very Bad Customer Service
I have been so patient with the team during pre and post construction. I understand that building a house is a huge task. But very disappointed with the service provided. Lack of communication within the team and with the customer.
Pre-contruction: Terrible - Bad experience with sales consultant.
Mid-contruction: Good - Invoices were sent even before the stage was quality checked.
Post-construction: OK - Only 3 months maintenance period. As a first time owner, the period is short.
First home is always a learning experience and I learnt a lot ...Read more
during this process. Before you sign the contract, read it thoroughly and do not sign it even they force you to. We will be going through a lot of pressure but take a step back to read them carefully before you commit to everything on the paper.1 comment
Orbit O.Orbit Homes
Hi Koushik,
Further to your conversation with our office, we thank you for your feedback.
We're glad to hear you love your new Orbit home! ... Read more
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- Melbourne
- Verified customer
Super friendly and helpful staff
Where only at stage one,paper work.due to waiting for land.The staff have been super friendly and always keeping us up to date with there progress.Cant wait till it’s building time.
1 comment
Orbit O.Orbit Homes
Thank you for your review Danni.
It is wonderful to note that you are happy with our friendly team and glad to hear you have been kept up to date with the journey.
Cannot wait to hear how your journey progresses Danni!... Read more
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Rob MattiacciGreater Melbourne (Metropolitan), VIC
- Melbourne
- Verified customer
Well done Orbit
The whole process of building our new home was so easy ! Our sales Consultant Elise really helped make the entire process enjoyable and stress free, from finding a our ideal House and Land package to a suitable broker to make it all possible. Our house is currently under construction with Steve whom is also brilliant. The aftercare process has been smooth sailing with Carnita as our CSO - we are itching to get out keys !
1 comment
Orbit O.Orbit Homes
Hi Rob,
Thank you for this fantastic review.
We really appreciate your comments in regards to how easy the journey has been for you so far! ... Read more
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MaheshGreater Melbourne (Metropolitan), VIC
- 3 reviews
- Melbourne
- Verified customer
Beware!
Our loan application was declined so we asked for the refund our deposit.But they just refunded only $2089 out of $5000.When we pay the deposit,they said that deposit is subject to finance.If the loan is not approved,we should get the refund as they said.Also we had not signed the contract.But they almost charged $3000 without doing anything.The worst experience we ever had in Australia.Very disappointed!
4 comments
Orbit O.Orbit Homes
Hi Mahesh,
We are disappointed by your review. I will follow up your concerns with management who will contact you directly to discuss this further.
Regards,
Monique Millson | The Orbit Homes Family
We are also disappointed ! We still were not contacted by your management.If you solve this matter,it would be great!
thanks
Orbit O.Orbit Homes
Hi Mahesh, we have tried to contact you via phone & text message but are yet to hear back from you.
We have completed significant works on your potential build & are would be happy to send you the d... Read more
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NalinaGreater Melbourne (Outer), VIC
- 2 reviews
- 1 like
- Melbourne
- Verified customer
Outstanding Customer Service
It's a pleasure to express our sincere gratitude towards an outstanding customer service of Orbit. We met Elise Mattiacci of Orbit Homes after visiting many builders and display home in the areas of Craigieburn, Wollert and Werribee few months ago.
She gave us an exclusive service from the very first meeting. She is really professional and competent on her profession. She was flexible to accept our ideas elaborating best options and alternatives.
Initially we had lack of knowledge about Ins and Outs of building a house in a Small Code Land. ...Read more
So we had so many quarries, uncertainties, fears, ideas, changes, additions and many more. But she well managed to cater for everything satisfying our expectations while giving the best solution for each and every concern. Eventually we could design our dream home with considerable amount of customised inclusions. Every appointment with Orbit has become a memorable experience for us. Every time me and my wife returned from Orbit with a full of lust. Coz, Orbit by then has built our dream home in our minds. Now we are in the stage of pre-construction. We believe we would get the same exclusiveness throughout the construction and deliver an exclusive product at the end.1 comment
Orbit O.Orbit Homes
Hi Nalina & Indira,
Thank you for your review.
We are glad that our Elise & the team are addressing your Small Code Land requirements with solutions that you are happy with. ... Read more
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Orbit O.Orbit Homes
Thanks for your review Martin!
It has been our pleasure working with you again! Kind regards, Paul Millson | The Orbit Homes FamilyWe are so delighted to read your 5 star review!
Thank you for taking a moment to highlight your appreciation for Carnita & Wayne, I will pass on your feedback. ... Read more