From June 18th, 2022 Orbit Homes is the chance to win 1 in 5 $100 WISH Gift Cards as a means to encourage them to write a positive or negative review. It is possible that reviews during the terms of that offer were written by customers who received such a reward. Previous incentives: November 1st, 2014 until October 30th, 2018, Orbit Homes offered each reviewer a $50 Bunnings Gift card (applicable to both positive and negative reviews).
shirley
- 3 reviews
- Melbourne
- Verified customer
Our forever home
Very well managed after we got started, some delays on what we had originally been told about starting date At planning stages we were not offered several things that were in the display homes. When we inspected the display homes we assumed what we saw was what we were getting, ie awning windows not sliding, better quality awning windows in main bedroom, better quality alfresco sliding doors, no internal sliding door to main bedroom as per display homes. When we questioned later we were told it was in the contract These structural thing...Read more
s need to be pointed out clearly when buying a home. We would have been happy to pay extra for some of these upgrades, but did not get the chance. Reasonably good workmanship Poor quality finish on concrete slab. Although Orbit sent someone to do a repair job, it cost us $3,000 to ultimately get it done again. (We were told by flooring people that the concrete slab was very poor quality job) Garage floor left with paint, plaster, chips in floor. Bricklayers cement left around all sides of house between slab and brickwork, poor finish Company handled our issues well, however, we felt that had these issues been looked at more thoroughly along the way, maybe it would not have been necessary to have to send someone else to fix the issues later. Just time wasting and not cost effect solution The final cost was what we expected1 comment
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sstenchavezVictoria
- 2 reviews
- Melbourne
- Verified customer
Thank you Orbit Homes
I am currently at pre-construction phase of my investment property and so far my experience with OrbitHomes is great. The Home design, upgrades, and promotions are of good value. Sumit was accommodating and very responsive to my questions and was helpful in giving me great deals and additional inclusions for my home. Overall, great customer service.
1 comment
Orbit O.Orbit Homes
Hi sstenchavez, Thank you for your review.
Congratulations on your investment property.
We are so glad to hear that Sumit has been helpful in your journey.... Read more
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Umar N.Greater Melbourne (Metropolitan), VIC
- Melbourne
- Verified customer
Building our FIRST HOME
Just started on the journey with Orbit Home, so far had an excellenct experience with Rohit and Stephanine at Craigeburn display homes. Rohit is a gem, great at listening, understanding and at the same time sharing his experience to best suit our requirements. I have shopped around a lot but must say that I have been very impressed by the clarity of each stage i.e. Home design, standard and premium inclusions. I also requested minor adjustments to floor plans which went through without any problems. Waiting for the colors appointment and then final contract signing...fingers crossed.
1 comment
Orbit O.Orbit Homes
Thanks for your 5 star review & congratulations on building your first home Umar!
We understand how overwhelming choosing a home builder can be, so it is great to hear you've had a great experience ... Read more
with Rohit and Stephanie. We look forward to continuing to guide you through the next stages of your build journey.
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VenkataGreater Melbourne (Outer), VIC
- Melbourne
- Verified customer
Journey just started with Orbit - Very good service so far
I started Orbit jorney after looking out for many options and plans around, finally stuck to BOLTON 362 plan.
Visited NEWHAVEN display home once decided on plan, met Shweta there and she guided us right way, explained all the upgrades in Harpley display house (Bolton 362). Shweta was very accomdative with all our requests and questions and changes. We are due to color showroom soon. I will give more information going forward.
1 comment
Orbit O.Orbit Homes
Hi Venkata, Thank you for your 5 star review.
We are so glad to hear that Shweta has been helpful in guiding you on your journey.
We wish you all the very best for the remaining stages of your build.... Read more
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Charanjeet C.Greater Melbourne (Inner), VIC
- Melbourne
- Verified customer
Excellent customer service so far by shweta in tarneit..
We are in our first stage of building house with orbit. And it has been a wonderful journey with them. We have been to so many builders but nothing clicked us after exploring everything we came to visit Shweta in Tarneit and that’s where we decided to go with them. It was very easy and convenient with Shweta as she helped us with changes in the floor plan. And she took a good care of all our requirements. She is very good in accomodating with our time schedule. No doubt she is very honest and hard working customer friendly agent. We are still to go for our colour selection and it has been a exciting journey so far hopefully we have a great experience with orbit and Shweta.
Thanks
1 comment
Orbit O.Orbit Homes
Thanks for your 5 star review Charanjeet,
We understand how overwhelming choosing a home builder can be, so it is great to hear you've had a great experience with Shweta.
We look forward to continuin... Read more
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Chris and AnnaGreater Melbourne (Outer), VIC
- Melbourne
- Verified customer
Excellent service
We are currently in pre-construction phase of our home. To date, we have only experienced exceptional service. Communication with us has been outstanding and everything has run smoothly. Our colour consultant was extremely helpful and made the experience so easy. We are so happy with our decision in choosing Orbit Homes. Thank you so much! Chris & Anna
1 comment
Orbit O.Orbit Homes
Chris and Anna, Thank you for your 5 star review.
We are so glad to hear that you are happy!
We wish you all the very best for the remaining stages of your journey.... Read more
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The reviewer stated that an incentive was offered for this review
v.nayGreater Melbourne (Metropolitan), VIC
- 2 reviews
- Melbourne
- Verified customer
Shweta was awesome
We met Shweta in newhaven display, and we thought to ourselves, This is it. As first home buyers, we have lots of questions but Shweta was very patient and easy to talk to. She took care of the changes we wanted from the original floorplan, and was very responsive at all times. We are excited and happy with Orbit homes so far. Hope this beautiful experience at sales stage continues until our build is finished.
1 comment
Orbit O.Orbit Homes
Thanks for your 5 star review & congratulations on building your first home!
We understand how overwhelming choosing a home builder can be, so it is great to hear you've had a great experience with Sh... Read more
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The reviewer stated that an incentive was offered for this review
v.nayGreater Melbourne (Metropolitan), VIC
- 2 reviews
- Melbourne
- Verified customer
Excellent
Shweta was awesome
We met Shweta in newhaven display, and we thought to ourselves, This is it. As first home buyers, we have lots of questions but Shweta was very patient and easy to talk to. She took care of the changes we wanted from the original floorplan, and was very responsive at all times. We are excited and happy with Orbit homes so far. Hope this beautiful experience at sales stage continues until our build is finished.
1 comment
Orbit O.Orbit Homes
Thanks for your 5 star review & congratulations on building your first home!
We understand how overwhelming choosing a home builder can be, so it is great to hear you've had a great experience with Sh... Read more
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The reviewer stated that an incentive was offered for this review
M83Greater Melbourne (Outer), VIC
- 4 reviews
- Melbourne
- Verified customer
Pre-construction support is good so far
We are currently in pre-construction phase of our home. I started my journey with Orbithomes with the sales consultant Shweta. Shweta has been very helpful, patient and nice. We ended up meeting her multiple times and had various questions. She has been very patient and responded to our queries quickly. We requested a few floor plan changes and she accommodated them for us. Overall I found the quality of Orbit homes to be good for the price. I am looking forward to seeing my investment home with good quality. Hoping no surprises till the finish.
1 comment
Orbit O.Orbit Homes
Hi M83, Thank you for your 5 star review.
We are so glad to hear that Shweta has been helpful in your journey.
We wish you all the very best for the remaining stages of your investment build.... Read more
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Kylie and GlennSouth East Queensland, QLD
- Brisbane
- Verified customer
Amazing!
We have just completed our home build with Orbit and couldn’t be more happier. Starting with Steph at North Harbour, we knew we were in good hands. She was amazing and no question/option was too hard. She answered our billions of questions with a smile on her face and her experience shown through when trying to place our design on our block. Abbey the design guru, helped us over 6 hours to put our colour dream together. Offering advice without being pushy, she was fantastic. Cheryl our customer service agent, was always prompt when responding t...Read more
o our emails and happy to work with us around our work schedules. And Cain- we were blessed with such a great building supervisor. Issues were picked up by him before we even realised. Our handover was extensive and we thank him for the all tips and tricks to ensure we get the best out of our house. We could not have been luckier to get someone who really cares about ensuring we get a quality home. The house is amazing. The quality is amazing. The whole experience as a first home builder has been unreal. And we won’t hesitate to build with them again. Thanks guys :) Kylie and Glenn.1 comment
Orbit O.Orbit Homes
Thanks for your 5 star review & congratulations on building your first home!
We really appreciate highlighting your gratitude for our team members, I have passed your kind words onto them.
It would be our pleasure working with you again.... Read more
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Nisala.HSouth East Queensland, QLD
- Brisbane
- Verified customer
Very Helpful Service
My experience during the initial planning and pre-construction phase has been great so far. Sandra has been very helpful and patient with answering my questions and preparing variations of housing documentation as I progress to work out what upgrades and features I want to include. I look forward to working with Sandra for the construction phase!
1 comment
Orbit O.Orbit Homes
Hi Nisala, Thank you for your 5 star review.
We are glad that Sandra has been so helpful.
We wish you all the very best for the remaining stages of your journey.... Read more
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- Brisbane
- Verified customer
Very polite, very hard woking
Sandra mclaughin give me her best she look after me a lot to buy home n land package. And whenever i call her she statway reply and help me a lot to choose little things in house with reasonable price and guide me every step. Thats so nice of her. I give her 5 star.
1 comment
Orbit O.Orbit Homes
Thank you for your review,
It is wonderful to note that you are happy with Orbit's experience and knowledge.
We will be sure to pass along your kind words to Sandra. Cannot wait to hear how your journey progresses!... Read more
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The reviewer stated that an incentive was offered for this review
Geetha and SakFar North Queensland, QLD
- Brisbane
- Verified customer
Land and house package
As soon as I did walk through the door, Sandra did welcome me and because of her friendly and positive attitude supports towards us made us comfortable with the house and land package she did offer to us. She always gave us her open and honest opinion and understood our situation very well. Looking forward to seeing the end product, the ORBIT Hamilton 270 Icon Facade, that Sandra did offer to us.
1 comment
Orbit O.Orbit Homes
Thank you Geetha and Sak for your 5 star review!
We look forward to continuing to guide you through the process and are always here for you should you have any questions.
I will pass your feedback to Sandra. ... Read more
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Jatindeep Singh G.Greater Melbourne (Outer), VIC
- Melbourne
- Verified customer
Thanks Orbit Homes
It's been great dealing with Michael Srgo, one of the sales guy in orbit homes. I had found great floor plan according to my needs and Michael had helped me to get the competitive quote with all my requirements taken care of. Till now it's been smooth, stay like that!!!!
1 comment
Orbit O.Orbit Homes
Hi Jatindeep,
We are so delighted to read your 5 star review!
Thank you for taking a moment to highlight your sincere appreciation for the Orbit Homes team (Michael), I will pass your feedback onto him.... Read more
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Sam.KSouth East Queensland, QLD
- Brisbane
- Verified customer
Great Customer Service
Sandra located at Spring Mountain has been a fantastic help. Responding to my emails even outside of normal work hours to any questions I had. Always positive and never showing frustration when I wasn't able to respond quickly. Shows genuine interest in making sure I have everything I require in a home.
1 comment
Orbit O.Orbit Homes
Thank you for your 5 star review Sam,
We are so glad that Sandra has helped you through this process as we understand how overwhelming this experience can be, that is why our team are here to guide y... Read more
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cookies5050Central Highlands and Goldfields, VIC
- Melbourne
- Verified customer
Our New Orbit Home cant wait
We have only just began our new home journey with Orbit Homes and if the service & professionalism shown by Rohit Neb & Stephanie Nikoloska is anything to go by I can't wait to start the next stage Great work guys
I would also too say that i am not the easiest person too please & had many questions, phone calls and visits to orbit homes and on each occasion was greated by a helpful smiling team well done Rohit Nab & Stephanie Nikoloska
1 comment
Orbit O.Orbit Homes
Cookies5050, Thank you for your 5 star review.
We understand how overwhelming and stressful this experience can be, that is why our team (Rohit & Stephanie) are here to guide you.
I wish you all the very best for the remaining stages of your journey.... Read more
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RuthSouth East Queensland, QLD
- 2 reviews
- Brisbane
- Verified customer
New Home Built
My building journey through Orbit homes has been exciting. From the start to finish, I was informed of what was going on. The quality of the home is superb. All the queries I had were answered in time.
The total cost of house was quite fair. I am happy with the house.
1 comment
Orbit O.Orbit Homes
Thanks for your 5 star review Ruth!
Thank you for taking a moment to highlight your quality home.
We wish you all the best in your first home!... Read more
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SamWSouth East Queensland, QLD
- Brisbane
- Verified customer
Wonderful service!
We are currently in the pre-construction phase of our build with Orbit Homes and couldn't be happier. Sandra McLaughlin at the Spring Mountain Display Village has been an absolute pleasure to deal with. We are new to building and have lots of questions, but Sandra has been nothing but patient, friendly and diligent throughout. She goes out of her way to help make your dream a reality and we feel like we are in safe hands. We carefully researched builders and found Orbit to be the most cost-effective. Their inclusions are excellent and their display builds are impressive. We look forward to confidently continuing our journey with Orbit!
1 comment
Orbit O.Orbit Homes
Hi SamW, Thank you for your review!
We are so glad to hear that Sandra has been helpful on your journey.
We understand how overwhelming choosing a home builder can be.... Read more
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- Melbourne
- Verified customer
My first home
I started my journey with Orbithomes with the sales consultant Michael. He is helpful, patient and nice. Overall, I am happy with the service provided by him and other staff at Orbithomes during my color appointment and contract signing stages. I am looking forward to seeing my first new home in Australia and I hope the quality is good!
1 comment
Orbit O.Orbit Homes
Hi Joe, Thank you for your 5 star review.
Congratulations on your first home!
We are so glad to hear that Michael has been helpful in your journey.... Read more
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The reviewer stated that an incentive was offered for this review
Jan P.Greater Melbourne (Outer), VIC
- Melbourne
- Verified customer
poor quality and not accountable
Quality is definitely not one of their first priority. We have a few defect that they are not willing to fix and there is always an excuse for it. Late in delivery the house and once they give you the keys they just simple not answer emails anymore. Good luck!
1 comment
Orbit O.Orbit Homes
Hi Jan, If you please could send us your lot information via email I can look into your new home job file.
Email to [email protected]
... Read more
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Questions & Answers
Januasked
Hi! Just wondering my finance has been declined by bank. I am thinking of Cancellation. I have paid $3000 to Orbit as a deposit. At this stage Survey has not been ordered yet and Orbit haven’t done the soil test yet. So can you please clear me how long does it take for Cancellation process and how much will be the refund?Thank you
No answers
Tiara1234asked
Hello, did anyone add a shower niche and an extra shower head ? If so, how much did orbit charge you?
2 answers
Hi we added both and it was cheap under $500
Provide a secondary shower set to the shower compartment including additional
plumbing, a Dorf Enigma mixer tap and Caroma Pin Shower Rail -$815
Niches 400x400 - $415
snipersidasked
My driveway has been built with the wrong rocks, I have all the proof. Do I have to pay them for the driveway?
1 answer
Well first thing, when say wrong rocks, was meant to be meet the guidelines of land contract?
If you got all the proofs, I think they will be liable for all the costs. But if it's your misunderstanding then you have to pay or just live with it. I hope it helps
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Orbit O.Orbit Homes
Hi Shirley, Thank you for your detailed review.
Regards, Monique Millson | The Orbit Homes FamilyI will pass on all of your comments & feedback onto the relevant departments.
We wish you many wonderful years in your brand new home!... Read more