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Reviews

4.6

28 reviews
5
(21)
4
(5)
3
(1)
2
(0)
1
(1)
  • Product Quality
    4.9 (22)
  • Return Claim MadeYes (0) · No (21)
  • Warranty Claim MadeYes (0) · No (21)
  • Product Appearance As advertised (94%) · Not as advertised (6%)
  • Customer Service
    4.8 (21)
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Susanb

SusanbNew South Wales

Gordon Sofa Review

published

The Experience of shopping with the ream at Rutherford store was so easy.
The delivery arrived on time and the product was delivered and set up to my expectation.
Well done to all involved.



Customer Service
Product Quality
Product Appearance As advertised
Store LocationRutherford NSW
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Review collected in partnership with OZ Design Furniture

Peter

PeterHunter Region, NSW

CUSTOMER SERVICE

published

We knew what we wanted. After visiting the other stores, we came back to Oz Designs.
Gary was very patient, with us:-0
When we went to the warehouse, I meet Josh, and his offsider, meet my wife.
We were very impressed with their manner. We where still talking about it, on our way home:-):-0
They should be on the, FLOOR. In our opinion.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Review collected in partnership with OZ Design Furniture

Return customer and will keep coming back

published

Easy to find what we wanted. The service was helpful. The quality of the products were great. A little bit of confusion around how to attach the mirror to the dresser. The rest was already assembled.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRutherford
See all answers

Review collected in partnership with OZ Design Furniture



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It is what I am looking for.

published

Extendable dining table: the store is well organised and the table caught my attention at once. It waa discounted heaps and had arranged a deliver with assembly in that same week. Love it.

Customer Service
Product Quality
Store LocationRutherford

Review collected in partnership with OZ Design Furniture

The reviewer stated that an incentive was offered for this review

charles

charlesHunter Region, NSW

when I saw it on display it was just what I had I mind

published

it was on display and just the colours I was looking for. it was just in front of the desk as I walked in randomly. it is very good quality and looks great.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationrutherford
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Review collected in partnership with OZ Design Furniture

Newuser

Newuser

  • 2 reviews

Good range of quality products

published

Oz Design has a large range of furniture and decorative items which helped us firm up our ideas for our house. We found their products to be well made and easy to assemble. We were determined to buy a solid timber product from Australian timber which was still affordable. Staff were helpful and accommodating with our pickup arrangements.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRutherford Maitland NSW
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Review collected in partnership with OZ Design Furniture

Judy

Judy Hunter Region, NSW

lovely furniture for modern living

published

the staff were very helpful showing me different dinning table and chairs, the quality of furniture great and easy to assemble, we are very happy we our purchase and would shop shop at oz-design again .

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Review collected in partnership with OZ Design Furniture

Susiangelgirl

SusiangelgirlHunter Region, NSW

  • 2 reviews

Great service

published

I was looking for a particular item which I found. The sales staff were very helpful. The two girls I initially spoke to lent me the leather swatches so I could match the colour to my existing furniture. I then spoke to Gary who was also particularly helpful. He arranged to have the chair delivered to his story and assembled the chair for me (at a small cost). I was more than happy with the customer service and I'm also very happy with my 'Reggie' chair and ottoman.

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationRutherford

Review collected in partnership with OZ Design Furniture

swinny48

swinny48Hunter Region, NSW

  • 4 reviews

Furniture for our new home

published

The desk we ordered was received when promised and fairly simple to assemble.A small adjustment was required to the filing draw as would not accommodate A4 folders with file names attached.Being able to pay balance over the phone saved another trip to the storeLooks great in our home and if we need anything else will look at Oz Design first.Thankyou.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationRutherford NSW
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Review collected in partnership with OZ Design Furniture

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SharonC

SharonCHunter Region, NSW

Great quality & price, very happy

published

Easy to shop on line, best quality of furniture & service with delivery
Huge range it took me forever to choose & now more than happy with choice, my partner assembled desk with no problems & living room furniture came assembled, just had to unwrap packaging.
Will definitely shop here again

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRutherford
See all answers

Review collected in partnership with OZ Design Furniture

Quality Furniture and informative staff

published

Store is easy to navigate and well laid out to assist you to make the right choices. Good quality furniture and I like that it was mostly assembled. I do shop here though because the staff are helpful and very knowledgeable

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRutherford
See all answers

Review collected in partnership with OZ Design Furniture

Jcf

JcfHunter Region, NSW

great store, great products

published

Easy parking, very knowledgeable & helpful staff members, easy parking. Very happy with the product, we did not have to assemble ourselves which was a major bonus. We arranged to pick up from warehouse rather than in store & communication ran smoothly.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRurherford
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Review collected in partnership with OZ Design Furniture

Perfect piece

published

Found the perfect wee to finish my dining room space, was able to custom order the size that would suit my space and it arrived 4 weeks earlier than expected.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRutherford
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Review collected in partnership with OZ Design Furniture

Amazing unique Furniture

published

The Rutherford Store is well set out and all designs compliment each other. The range of products are unique and attract the eye. The customer Service was prompt and understanding. The quality of the products are good. And it was easy to assemble any small pieces of furniture together.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRutherford
See all answers

Review collected in partnership with OZ Design Furniture

Jessica S.

Jessica S.Hunter Region, NSW

  • 2 reviews

Customer service was amazing

published

I had a great experience, the staff member who helped was very helpful, the store was easy to get around, the prices were great and my items were awesome. They floor stock so I was quite happy to take them home with me! I went again today and had the same staff member who was more then helpful

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRutherford
See all answers

Review collected in partnership with OZ Design Furniture

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Louise

LouiseHunter Region, NSW

Customer service was outstanding

published

I love browsing through the Rutherford store, the way it is laid out is awesome. You can clearly see how well certain pieces go together. The customer service is awesome, staff always go out of their way to help.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRutherford NSW
See all answers

Review collected in partnership with OZ Design Furniture

Beatriz

Beatriz Hunter Region, NSW

Loved my New Furniture

published

Love the store ..... And The Staff is soooo Friendly and Helpfully specially Nathan and Emma they were Amazing and so Nice with me traying to help me with different Ideas

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRutherford
See all answers

Review collected in partnership with OZ Design Furniture

Veronicaj

VeronicajHunter Region, NSW

Perfect print!

published

The store was well set out (beautiful displays), the staff were friendly and helpful and I found the perfect print for my plantation style lounge room! They also have a beautiful range of cushions.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationRutherford
See all answers

Review collected in partnership with OZ Design Furniture

Leeanne

LeeanneHunter Region, NSW

  • 8 reviews

Great service - Ridiculous warehouse pick up times

published

Warehouse collection times and days from Tomago unrealistic for people who work, pick up times Tuesday - Thursday 9-3pm. Purcashed on the Saturday 25% off sale a week later ripped off

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRutherford
See all answers

Review collected in partnership with OZ Design Furniture

Delivery of Item

published

The item I purchased was fine but the delivery people left me with mud on my carpet which has taken several applications of carpet cleaner to remove. Not that I think this is unique to Oz furniture but I wish these people would be more considerate - they are being paid to do a job have some pride in your work.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRutherford
See all answers

Review collected in partnership with OZ Design Furniture

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