??!

Reviews

4.3

799 reviews
5
(557)
4
(120)
3
(25)
2
(16)
1
(81)
  • Product Quality
    4.6 (526)
  • Return Claim MadeYes (15) · No (521)
  • Warranty Claim MadeYes (5) · No (534)
  • Product Appearance As advertised (80%) · Not as advertised (20%)
  • Customer Service
    4.7 (513)
Previous
Next

Reviewer Photos & Videos

  • More
Thereseb

TheresebSydney, NSW

custom made perfectly

published

Staff in store were very helpful and professional, made the whole process very easy. All details were checked thoroughly and each step was explained before order was completed. Highly recommend. We love our custom made entertainment unit



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationCaringbah NSW
See all answers

Review collected in partnership with OZ Design Furniture

Geoff

GeoffHunter Region, NSW

  • 2 reviews

happy customer

published

easy to navigate around store. We were very well looked after by Aly Miller who went out of her way to assist us in finding what we wanted and to ensure we were completely satisfied.
the store had a good range of products.
lead time ex Sydney to Kotara is excessive

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationKotara
See all answers

Review collected in partnership with OZ Design Furniture

Helen

HelenSydney, NSW

Great Service!

published

Friendly team right from the outset, great service, and goods were delivered on time and exceeded all expectations. I would not hesitate to refer Oz Design to family and friends.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationBelrose
See all answers

Review collected in partnership with OZ Design Furniture



Furniture Shops

Find out how OZ Design Furniture NSW compares to other Furniture Shops

Know better, choose better.

Compare all
Roberta

RobertaSydney, NSW

Thank you for gold service

published

The older gentleman that served us deserves a raise in pay.
The store is clean, friendly and no salespeople pushing a sale.
The product is ideal and just what we needed.
The delivery men were polite and did the job well; left a wonderful impression

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAuburn NSW
See all answers

Review collected in partnership with OZ Design Furniture

Berni

BerniSydney, NSW

  • 3 reviews

Love my chair

published

I had no problem from purchase to delivery to our enjoyment now. The sales lady was helpful. Leather I is real.

I initially thought there was something wrong but a friend tightened the bolts I did and perfect. Highly recommended.

Customer Service
Product Quality
Product Appearance Not as advertised
Store LocationAuburn
See all answers
Gaild

GaildSydney, NSW

A good size for a small apartment.

published

The table looks great and it was also easy to find matching chairs in the store with help from the staff. The delivery process was easy and I was kept informed of the time.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMoore Park
See all answers

Review collected in partnership with OZ Design Furniture

Happy customer

published

The store was very neat and furniture arranged in very appealing displays giving me great ideas. Large range of quality products on display and the staff very helpful.
We needed to assemble our purchase and this was done without any problems.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrawong NSW
See all answers

Review collected in partnership with OZ Design Furniture

Fantastic Product & Store Experience

published

Service in store through to delivery was first class. Couldn't fault any of it.
I already have so many comments on my table and lounge.
A very happy customer.
Thank you Oz Design!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMoore Park NSW
See all answers

Review collected in partnership with OZ Design Furniture

Good experience overall

published

Store and selection great, service overall good, very happy with purchase. Lack of communication regarding when my order was coming and I had to chase myself for a few days though.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Review collected in partnership with OZ Design Furniture

Furniture Shops

Find out how OZ Design Furniture NSW compares to other Furniture Shops

Know better, choose better.

Compare all
Pierre

PierreShellharbour NSW

  • 17 reviews

For furniture that's a little different.

published

It's a nice piece we bought. Overpriced like everything in the world (except petrol- can you believe that? ) but it suits our place. Delivery cost we're ridiculously expensive ( considering the cost of petrol). Staff were about as excited to see us as i am when visiting my mother in law.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationWarrawong
See all answers

Review collected in partnership with OZ Design Furniture

spacious & perfect store for families

published

The store is great, very interesting & quality products, I should say its expensive. we really loved the desk, the small literature on the table was very nice, we are happy that wood is 100 years old & our purchase is helping community to replant trees.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCastle Hill
See all answers

Review collected in partnership with OZ Design Furniture

Great customer service

published

Recently purchased Rita TV console and Jamieson lounge from Auburn store. All organised perfectly and furniture arrived on the date promised. Thank you, very happy with Oz Design, will be back.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAuburn
See all answers

Review collected in partnership with OZ Design Furniture

10/10

published

When I called to order the lady on the phone was so professional and polite made ordering a sofa very easy.
I came a week early which was nice.
Delivered to the door and the delivery people brought it up the stairs.
Product we saw in store so was as advertised.
No complaints and would use again.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHomebush
See all answers

Review collected in partnership with OZ Design Furniture

Susan and Chris

Susan and ChrisSydney, NSW

Very Happy

published

Very helpful in store. Diagrams and options effective in tailoring sofa to our needs. Very happy with the delivery process and end product. Obtaining colour sample helped us choose something that suited. Would recommend to product and customer experience to others.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMoore Park
See all answers

Review collected in partnership with OZ Design Furniture

Lots of damage

published

Dealing with the store was fantastic but there were 3 damaged dining chairs and damaged corner of dresser which we are waiting on to be delivered but they are delayed.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbelltown
See all answers

Review collected in partnership with OZ Design Furniture

Furniture Shops

Find out how OZ Design Furniture NSW compares to other Furniture Shops

Know better, choose better.

Compare all
Helen Z.

Helen Z.Sydney, NSW

Product review

published

Dissatisfied totally with product quality and care factor from store manager. Paid for quality dining suite and got a lemon. Tasmanian oak dining suite and backrest and seat pad totally destroyed. Not even offered replacement back or seat pads. Paid good $$$ for cheap quality. Stay away!!!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAuburn
See all answers
Pete

PeteMid North Coast, NSW

leather chair and matching three seater

published

We looked "everywhere" trying to find a chair and three seater in leather for a smallish room. We found them at Oz Design and were assisted by two wonderful ladies. We were told it would take 12 weeks for delivery from overseas and even as the current global pandemic arrived, delivery took only one week extra. A small amount of assembly and they look and feel great. Thankyou Oz Design.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOz Design Furniture NSW, Port Macquarie
See all answers

Review collected in partnership with OZ Design Furniture

Love my teak dining table and bench seat

published

Purchased a beautiful 2.5m teak dining table with a live edge and matching bench seat. Got it for a bargain half price because it was floor stock. The Castle Hill store has really nice furniture for many different styles. So happy with my purchase. Will definitely go back, but need to keep an eye on the sales as retail price can be quite expensive.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCastle Hill
See all answers

Review collected in partnership with OZ Design Furniture

Freddo1068

Freddo1068Sydney Surrounds, NSW

  • 3 reviews

Very comfortable sofa bed, delivered in 3 weeks

published

Very comfortable as a sofa but also as a bed. Top quality fabric. Store staff were very helpful and pleasant to deal with. Delivered in 3 weeks for custom made sofa bed.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith
See all answers

Review collected in partnership with OZ Design Furniture

Susanb

SusanbNew South Wales

Gordon Sofa Review

published

The Experience of shopping with the ream at Rutherford store was so easy.
The delivery arrived on time and the product was delivered and set up to my expectation.
Well done to all involved.

Customer Service
Product Quality
Product Appearance As advertised
Store LocationRutherford NSW
See all answers

Review collected in partnership with OZ Design Furniture

Page 1 of 40
See all OZ Design Furniture reviews

Questions & Answers

Sorry, there are no questions about OZ Design Furniture NSW but you can read 7 questions about OZ Design Furniture.

Get an answer from our members and OZ Design Furniture representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.