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MirellacIllawarra, NSW
- NSW, Wollongong
- Verified customer
Love my Hampton range suits our beach side living.
Pleased with service, they gave me time to go home & measurement to make sure I chose the right size, all paper work was done so all I had to do was ring up & confirm which size I wanted & that saved me going back to the store.
Happy with the whole process & staff.
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Review collected in partnership with OZ Design Furniture
- NSW, Castle Hill
- Verified customer
Very comfortable
We easily found the chair I was looking for at a very good price. The finish of the wood and leather was perfect. I suggest that all should look in on Ozdesign.
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Review collected in partnership with OZ Design Furniture
Stan WoodSydney, NSW
- NSW, Moore Park
- Verified customer
No problems just opportunities!!
The store experience was very good. The initial delivery was an incorrect product. Saasha turned the problem into an opportunity to provide great service. Second delivery on time,, all good.
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I would have expected a better service
It was quite disappointing, after paying GOOD money for a table and four chairs, that we have to assemble every piece by ourselves! Let alone the time it took...
If I wanted furniture that I have to assemble by myself, I would rather have gone to IKEA.
Not happy about that
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Jant
- 2 reviews
- NSW, Caringbah
- Verified customer
An excellent experience
I entered the store not expecting to buy. However, the range (especially when I looked at the catalogue) was so extensive that I became interested, followed up with some excellent sales personnel and went on to purchase one item and have another on order. I would gladly order again from Oz Design.
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Review collected in partnership with OZ Design Furniture
NickyHSydney, NSW
- 2 reviews
- NSW, Belrose
- Verified customer
Excellent customer service
Love my new bar cart, came assembled ready to go. The Oz Design staff we’re so helpful in assisting me to style it while in-store. Good product knowledge and friendly staff
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Review collected in partnership with OZ Design Furniture
Kristy
- 2 reviews
- NSW, Castle Hill
- Verified customer
Lady was helpful
Lady Instore was helpful explained my options for delivery and also pick up (and what I could do if I wasn’t able to fit it in my car).
I never received a call from the pick up centre at rouse hill to say my product was in. It was only that I called them with 4 weeks having passed to see whether it had arrived that I found out it was there.
The man who helped me load my car was great. Very helpful and kind helping me.
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Review collected in partnership with OZ Design Furniture
- NSW, Moore Park
- Verified customer
Extremely pleased
Excellent service in store, communication after purchase on phone and text also excellent. Furniture arrived without any issues and the installation and set up by transport staff was absolutely outstanding. There was quite a bit of furniture and when assembled, couldn’t be happier with the quality of each piece.
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Review collected in partnership with OZ Design Furniture
A Satified CustomerMid North Coast, NSW
- NSW, Port Macquarie
- Verified customer
Truely Beautiful & Stylish
Wide product range, extremely satisfied with purchase, professional service, a lovely store providing plenty of variety to suit all tastes. A truly wonderful experience with inspiration to suit every room in the house indoors and out. Store styling is simply beautiful. Thankyou and can’t wait to return.
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Review collected in partnership with OZ Design Furniture
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ShartynHunter Region, NSW
- NSW, Kotara
- Verified customer
Great store and service
It was easy to find what we were looking for. The store is beautifully displayed and easy to navigate. Emma and Catherine were very helpful and accommodating in getting what we wanted and to our satisfaction.We did not have ant problem in assembling the furniture we bought. We are very happy with our purchase at Oz Design and will definitely go back there in the future.
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Helen B.Sydney, NSW
- NSW, Auburn
- Verified customer
Great service and products
Love the Auburn store.. easy to navigate, park and view furniture in situ and the staff were fabulous. Easy to order furniture and easy to pickup. Very happy with my purchase. Absolutely recommend.
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YvonneSydney, NSW
- NSW, Belrose
- Verified customer
I love my new floor rug, it looks great in my loungeroom
Very easy to shop in store
Very satisfied with the rugs on offer at Belrose
I love the quality of the rug it will last me for years
Delivery driver had a problem on the day so a staff member delivered the
rug herself - very good service
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Review collected in partnership with OZ Design Furniture
- NSW, Kotara
- Verified customer
Love our new lounge!
Great range of quality furniture. Would definitely shop there again. Staff were friendly and helpful. The store was very easy to find what you were looking for. The delivery service was excellent!
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Review collected in partnership with OZ Design Furniture
- NSW, Penrith
- Verified customer
Just what we had been looking for!!
Very friendly, efficient and helpful staff in store and over the phone.
Delivery prompt and friendly.
Console table was just what we were looking for but there were a number of other options to choose from.
The lamp was also perfect and added that finishing touch.
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Review collected in partnership with OZ Design Furniture
JeffreysHunter Region, NSW
- 2 reviews
- NSW, Kotara
- Verified customer
Home Refit
Store was in close proximity to home but not high on my preferred store list. Surprised with product range and the quality. Sales Assistant was more than helpful answering and assisting with selecting the products I was seeking. A satisfied customer.
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GlenystSydney, NSW
- NSW, Belrose
- Verified customer
Packaging
We were advised in store incorrect packaging dimensions so we paid for delivery based on that information. We received 2 packages when delivered which we could have picked up ourselves and saved delivery fee
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Review collected in partnership with OZ Design Furniture
MandySydney, NSW
- 3 reviews
- NSW, Caringbah
- Verified customer
Absolutely Wonderful Service and Beautiful Furniture
Lauren from Caringbah was without a doubt one of the most wonderful, attentive and professional ladies to deal with. Nothing was ever too much trouble and even with a few hiccups along the way, Lauren ensured we were informed and updated.
Our “Hamptons” furniture is exactly what we had hoped for. Oz Design have been a wonderful company to deal with.
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Linda KobinIllawarra, NSW
- 2 reviews
- NSW, Wollongong
- Verified customer
EXCELLENT SERVICE AND PRODUCT
As soon as i walked in the store a lovely young lady came and asked if i needed any help (what a breath of fresh air compared to other big stores).
She helped me look at a number of different options of coffee tables and entertainment units. I went away to look at other stores but came back the same day and order what i wanted.
The delivery was going to be in March, and i got a wonderful surprise when i received a phone call to say me furniture was ready for delivery. i was very excited.
Great quality australian wooden furniture, no assembly required.
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Review collected in partnership with OZ Design Furniture
- NSW, Kotara
- Verified customer
Horrible Aftersales
The lady who helped us with the purchase of our furniture was great. She spent a couple of hours with us picking the right furniture for our house and at the end we bought 2 lounges, 2 rugs and 2 tables, which we absolutely loved! We couldn't fault her customer service in anyway. This is where the positive feedback and our happy experience ends. We have had nothing but ongoing problems with having our furniture delivered and finding out whether the furniture was here or not. We have had to call on a number of occasions to see if the furniture h...Read more
ad arrived and also at which location it was at. Being told things are in stock but then going to pick them up and they aren't. The warehouse hours arent great for people who work fulltime so we had to organise and pay for 2 deliveries- paying nearly $6k you think we could of got one delivery complimentary. Our most recent hiccup was organising a delivery today but the guy put down for it to be delivered in March. We now have to wait another week for another delivery!! It has been ongoing drama and not very happy customers after spending so much money.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with OZ Design Furniture
- NSW, Rutherford
- Verified customer
It is what I am looking for.
Extendable dining table: the store is well organised and the table caught my attention at once. It waa discounted heaps and had arranged a deliver with assembly in that same week. Love it.
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