Reviewer Photos & Videos
LynnIllawarra, NSW
- NSW, Wollongong
- Verified customer
Everything great!
Staff were brilliant in their knowledge of what stock and sizes were available for my choice of entertainment unit, immediate answers to questions.Found exactly what I was looking for and waited only a couple of days to be able pick it up. Happy with the whole experience and especially Leigh(if memory correct) who was very helpful.
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GeorgepSydney, NSW
- NSW, Moore Park
- Verified customer
Super - love our dining table - neighbours first comment without prompting said "love it" on entry!
Easy to navigate; delighted in January with choices we couldn't find elsewhere; great quality at the right price for what we bought; N/A: the delivery guys were so gracious, assembled for us.
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Jordy A.Sydney Surrounds, NSW
- 3 reviews
- NSW, Tuggerah
- Verified customer
New Leather Lounge
Purchased ourselves a new lounge from these guys.
Instore staff where very helpful and call other stores to get them to email us photos of the other colours available of the lunge we like.
Delivery time to the store was very quick
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JohnSydney
- 2 reviews
- NSW, Auburn
- Verified customer
Exactly what we wanted
Well supported in our perusal of the offerings. Very helpful staff. Excellent range of products on display and well presented. Very satisfied with the finished product. Assembled by the deliverers
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KarensHunter Region, NSW
- NSW, Kotara
- Verified customer
Wonderful store and staff. Very refreshing after a horror experience with Freedom Furniture!
Found the store easy to navigate and the range of products was very comprehensive. So far the quality of our purchases seems excellent and the service and delivery perfect. Managed assembly but would benefit with some instructions. Will definitely return to Oz Design Kotara.
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- NSW, Moore Park
- Verified customer
Good Range & Value
We loved the choice of furniture and the mix of contemporary and older designs. Picked up two bar stools. The staff were super helpful and helped describe the products well.
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ShannanbSydney Surrounds, NSW
- NSW, West Gosford
- Verified customer
Perfect canvas prints
We had been searching for the perfect canvas prints for months the ladies were so helpful every time we came into the store. We finally made a purchase and could not be happier our walls finally have the pictures they deserve!
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PeterkIllawarra, NSW
- NSW, Wollongong
- Verified customer
Client-focused, professional service
The staff were really helpful and knowledgeable when we were selecting our furniture. They were very quick to find if the various items were available. Delivery was always prompt and efficient.
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LizrSydney Surrounds, NSW
- NSW, Tuggerah
- Verified customer
Excellent service
Our initial purchase was unstable when we brought it home. I contacted the store and they arranged to swap our table with no fuss. Their service was excellent- very happy!!
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MichelleSydney, NSW
- NSW, Belrose
- Verified customer
Great Service
We are so happy with the beautiful lounges we purchased. The service in store was fabulous. Lurece, who looked after me was professional, knowledgeable and delightful to deal with. It was fabulous to receive our lounges 2 days after we ordered them. Delivery was seamless. We’ll definitely purchase from Oz Design in the future.
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- NSW, Penrith
- Verified customer
Beautiful lounges
Great lounges, I brought two 3 seater Kent lounges and one 2.5 Kent lounge, great material and very comfortable. Was easy to buy great customer service from Shauna at PENRITH, will definitely shop there again. Lee
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Sarah W.Sydney, NSW
- 2 reviews
- NSW, Moore Park
- Verified customer
lack of follow through with order and dismissive staff
It took over 30mintues to get any member of staff to help me when I purchased items in early January 2020. I eventually bought 2 items & paid in full and arranged delivery. I was informed that one of the items was on order and would arrive in country within 2-4 weeks which was fine. After four weeks i went in store to check on the progress and was informed it was in customs which was fine and it would come in the next 2 weeks... 3 weeks later i went back in store and was dismissed by a member of staff and told it is all to do with the current g...Read more
lobal COVID-19 outbreak. I informed this member (who was not the member of staff i was working with) that the item in question was in stock a month prior and the 2nd item was in customs. It became apparent the items were never moved to my order at the warehouse which was the reason for the delay the entire time and had nothing to do with shipping or customs. I came close to cancelling my order and if i was to purchase from Oz Designs again would question going back to Moore Park. No apology for the dismissive staff or explanation was given for the delay or run around.Similar opinion? Write a review on ieatwords.com.au!
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- NSW, Castle Hill
- Verified customer
Very happy with the service of our new sofa
Sofa very comfortable.
Disappointed that we had to wait 6 weeks for delivery.
Attention given by salesperson was very helpful. Castle Hill Store has always been a great store for shopping. Thanks for your service.
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PeterHunter Region, NSW
- NSW, Rutherford
- Verified customer
CUSTOMER SERVICE
We knew what we wanted. After visiting the other stores, we came back to Oz Designs.
Gary was very patient, with us:-0
When we went to the warehouse, I meet Josh, and his offsider, meet my wife.
We were very impressed with their manner. We where still talking about it, on our way home:-):-0
They should be on the, FLOOR. In our opinion.
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SidSydney, NSW
- 4 reviews
- NSW, Castle Hill
- Verified customer
Excellent quality and Service
Very friendly, helpful and knowledgable store staff. Delivery team were very pleasant and helpful and brought the items directly into the room. Furniture high quality, we are very happy with it.
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- NSW, Kotara
- Verified customer
Love my new furniture pieces
Big thanks to the staff at Kotara for being so helpful. My new pieces - coffee table, side table and rug are just perfect in my living area and I am thrilled.
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DisgruntledSydney, NSW
- 2 reviews
- NSW, Liverpool
- Verified customer
Great service, great price
We were greeted by Tim, who showed us around, explained features of the lounge were interested in, and other options we had .and gave us a great deal, helping us to organise delivery,
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- NSW, Rutherford
- Verified customer
Return customer and will keep coming back
Easy to find what we wanted. The service was helpful. The quality of the products were great. A little bit of confusion around how to attach the mirror to the dresser. The rest was already assembled.
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LouiseIllawarra, NSW
- NSW, Wollongong
- Verified customer
Exactly the look I was going for!
Really pleased with my selection. My furniture arrived alot earlier than the expected date given. Furniture assembly was minimal and very easy. The delivery contractors were very friendly, efficient and polite. I didn't have much time in the store as I looked at my selection online first, then purchased in store once I was happy with colour and quality. Dixonline awesome!
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LisabSydney, NSW
- NSW, Caringbah
- Verified customer
Love how it fits the room and brings life to it.
We loved the store. There was a lot of different ranges to choose from and the quality was very good.
We found what we wanted and are very satisfied with our product.
The staff were super helpful and very friendly.
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