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Freddo1068Sydney Surrounds, NSW
- 3 reviews
- NSW, Penrith
- Verified customer
Very comfortable sofa bed, delivered in 3 weeks
Very comfortable as a sofa but also as a bed. Top quality fabric. Store staff were very helpful and pleasant to deal with. Delivered in 3 weeks for custom made sofa bed.
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Review collected in partnership with OZ Design Furniture
- NSW, Penrith
- Verified customer
Jamison 2 seater lounge
It was easy to navigate the store and find what we wanted. The staff were very helpful in locating products in other Oz Design stores if they didn’t have what we wanted to view. This beautiful lounge looks beautiful in our home.
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Review collected in partnership with OZ Design Furniture
- NSW, Penrith
- Verified customer
Beautiful lounges
Great lounges, I brought two 3 seater Kent lounges and one 2.5 Kent lounge, great material and very comfortable. Was easy to buy great customer service from Shauna at PENRITH, will definitely shop there again. Lee
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- NSW, Penrith
- Verified customer
Just what we had been looking for!!
Very friendly, efficient and helpful staff in store and over the phone.
Delivery prompt and friendly.
Console table was just what we were looking for but there were a number of other options to choose from.
The lamp was also perfect and added that finishing touch.
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Review collected in partnership with OZ Design Furniture
DebbiekSydney Surrounds, NSW
- NSW, Penrith
- Verified customer
Excellent store and consumer service
The store was Great and easy to get to
Love the product
Fantastic consumer service and the prices was great
Will be back to buy more furniture I would recommend this store to my friends and family
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Review collected in partnership with OZ Design Furniture
MichelleSydney, NSW
- NSW, Penrith
- Verified customer
Very annoyed
The Penrith staff are friendly and helpful but I was very dissatisfied with the amount of time I had to wait for my order.
It was a Christmas present, and after the sale I was told it probably wouldn’t arrive at the store until the 27th dec
I received my wall print on the 17th January
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Review collected in partnership with OZ Design Furniture
Ray.BSydney Surrounds, NSW
- 2 reviews
- NSW, Penrith
- Verified customer
Seamless Purchase
We recently purchased a leather armchair/footstool,and found the staff at Penrith to be very helpful.
They managed to have the piece transferred from their wharehouse to the store for us to pickup to save on delivery fee.
The chair was easy to assemble, and we have found it to be very comfortable to use.
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Review collected in partnership with OZ Design Furniture
ShabSydney Surrounds, NSW
- 2 reviews
- NSW, Penrith
- Verified customer
Easy and smooth transaction great service by Wendy
Wendy was very helpful, she assisted with my order and delivered as promised. Store was presented well. My product was not in store on show.quality is good ... full price a little high.
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Review collected in partnership with OZ Design Furniture
- NSW, Penrith
- Verified customer
Good quality sofa. Excellent service. Delivered on time.
Vast range of products. The sales person job is invaluable to assist in the selection. We just gave her what we want and she was straight on the ball, showing us what suits our needs.
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Kim M.Sydney Surrounds, NSW
- NSW, Penrith
- Verified customer
Wonderful store with great customer service
It was great to walk into a store that sold good quality Australian made furniture. The staff are friendly, helpful and knowledgeable and the range of furniture was enough to help me with my decision.
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- NSW, Penrith
- Verified customer
a problem with flatpack furniture
Excellent, helpful instore service, ontime delivery, recliner chair joined together well but the foot stool could not be put together with the pieces supplied.... one piece had to be ground down thinner to fit... now it has been done, but we had to find someone to do it... which we thought poor condidering the cost was $799..
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- NSW, Penrith
- Verified customer
very helpful with delivery to Tasmania
We purchased the 8 drawer buffet from the Porto Range. The delivery to Tasmania was very quick and not too expensive however the delivery man this end just left it on the doorstep, so to speak, with no assistance to unpack or place inside the house.
When we unpacked it, to make it lighter, we removed the drawers but when we replaced the drawers some slight variations in sizes made it very difficult to
do so. Some drawers are very hard to open.
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SophiaD
- 2 reviews
- 1 like
- NSW, Penrith
- Verified customer
Perfect
Fabulous service extremely helpful let me know you have a store in Adelaide and gave me the sku number so I could order on line I live in Adelaide I’m very happy with my purchase
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Farhan sSydney Surrounds, NSW
- 2 reviews
- NSW, Penrith
- Verified customer
Consultative and proactive staff!
The staff at the Penrith store were very helpful and consultative. Very happy with our Soho 3 seater lounge + ottoman and it goes extremely well with our unique furniture from https://ynde.com.au.
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LinderIllawarra, NSW
- NSW, Penrith
- Verified customer
Exceptional service.
The service I received from Julie was above and beyond. She stayed back after her finishing time to assist me and even rang her manager with an enquiry for me.
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WendykSydney Surrounds, NSW
- NSW, Penrith
- Verified customer
Magic! Love the chairs, so stylish.
We entered the store, immediately saw the dining chairs. We ordered the chairs over the phone after a staff member had given us the chair measurements to check with at home.
Can’t fault anything. The phone order was excellent, the staff member in store was very helpful and delivery to our home was great. Well done!
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Jo. June 2022.Sydney, NSW
- NSW, Penrith
- Verified customer
Found great dining chairs
Quick and helpful service when purchasing hot price product. Ordered chairs which arrived in store a day later due to being in stock. Chose to pick them up myself but had to wait a while in loading zone due to lack of available staff to assist in the handover at the back of the store. Only one person was working to answer phone, assist and serve customers on floor and deal with pickups so it would have been better service with another customer service person available to help.
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Tracie DuclosSydney Surrounds, NSW
- 2 reviews
- NSW, Penrith
- Verified customer
Great Wall unit
The store was good to navigate. There were plenty of options available. The wall unit was ‘different’ to any I had seen. It was good quality. It was a bit pricey but I got it on sale.
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- NSW, Penrith
- Verified customer
Found great dining chairs
Store was great lady very helpful ordered 2 chairs picked up the following week and ordered 2 more but unfortunately we are still waiting to take delivery of the final 2.
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Deana A.Sydney Surrounds, NSW
- 3 reviews
- NSW, Penrith
- Verified customer
Amazing Service
So happy with the service I received. Initially rang the store and the staff were helpful and put the item I wanted on hold. Easy pick up too! Cannot fault this place. Excellent
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