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Reviews

4.6

32 reviews
5
(26)
4
(3)
3
(0)
2
(1)
1
(2)
  • Product Quality
    4.4 (20)
  • Return Claim MadeYes (0) · No (23)
  • Warranty Claim MadeYes (0) · No (23)
  • Product Appearance As advertised (89%) · Not as advertised (11%)
  • Customer Service
    4.8 (20)
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Lots of damage

published

Dealing with the store was fantastic but there were 3 damaged dining chairs and damaged corner of dresser which we are waiting on to be delivered but they are delayed.



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbelltown
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Review collected in partnership with OZ Design Furniture

Suellenf

SuellenfSydney, NSW

Great service

published

It’s the best by far for beautiful design furniture in the area with a great helpful manager. The store is lovely to walk around in and I love all of your things

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbelltown
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Review collected in partnership with OZ Design Furniture

Great product collection

published

Very satisfied With the product. The product range were modern and got what we were looking for. The staff were very friendly. I wish the prices were a bit more competitive

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Review collected in partnership with OZ Design Furniture



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Sueh

SuehSydney, NSW

perfect finishing touch to our home

published

We found just the right pieces for our home. The staff were friendly and helpful. It was worth the extra cost to have delivery and install with the packaging taken away, leaving us to enjoy our new furniture.

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCampbelltown Oz Design

Review collected in partnership with OZ Design Furniture

Bronwen D.

Bronwen D.

  • 2 reviews

Great customer service

published

Found the perfect couch after days of searching. What made me truely happy was the prompt delivery even though it was so close to Christmas. In comparison, another furniture store estimated 6 or more weeks for their couch... no thanks.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture

Megs

MegsSydney Surrounds, NSW

  • 2 reviews

Best customer service in a long long time!

published

We wandered into Oz Design Furniture after browsing several other furniture stores looking for a dining table. We left with after purchasing a dining, coffee and hall table, an entertainment unit, and 3 seater and 2 seater lounges. The products are wonderful, the price remarkably good value and most of all the service was outstanding.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbelltown
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Review collected in partnership with OZ Design Furniture

kym

kymSydney, NSW

  • 3 reviews

Very Unstable Table

published

Store and staff were great. Two tier Coffee Table was flat pack. Easy to assemble... but the table wobbles and is very unstable no matter how much you tighten the screws. Very dissatisfied with the product.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
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Review collected in partnership with OZ Design Furniture

Debbieh

DebbiehSydney, NSW

Excellent service, store presentation and customer service

published

The store looks great, so much to look at. We looked at many furniture stores and found Oz Design and we found everything we wanted. Dani was extremely helpful and a pleasure to deal with.
The furniture in my home looks amazing and I am extremely happy with each piece I purchased.
The communication I received regarding my order and delivery of furniture was excellent I would highly recommend Oz Design

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbelltown NSW
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Review collected in partnership with OZ Design Furniture

Michelle

MichelleSydney, NSW

Easy to do business

published

I saw exactly what I needed as soon as I entered the store, spoke to the salesman who quoted me the prices then i went home and the new I ordered the item over the phone. Excellent customer service

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbelltown
See all answers

Review collected in partnership with OZ Design Furniture

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Ashton chair.

published

Purchased a floor stock item, was advised that it would be wrapped for delivery. It wasnt and was left grabby by delivery drivers, being close to or last delivery of day.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationCampbelltown
See all answers

Review collected in partnership with OZ Design Furniture

Philh

PhilhSydney, NSW

Happy with the quality and well packed

published

Good quality things in store. Furniture arrived on time was well packed undamaged happy to use store again. Don't know what else to say go have a look at store yourself.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbelltown
See all answers

Review collected in partnership with OZ Design Furniture

Robynk

RobynkSydney, NSW

I found the perfect furniture!

published

I could not find a nice looking cupboard anywhere. I walked into your shop and found the most amazing furniture. Your delivery was on time and the guys unpacked everything and moved it into place for me. The sales staff were extremely helpful and knew their products. Next time I am looking I will come to you first.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbelltown
See all answers

Review collected in partnership with OZ Design Furniture

Excellent Service, Item not perfect

published

We could not fault the store or the service we received. Everyone was so helpful and when we had to put off our delivery there was no problem having the item held for an additional few weeks.
Our dining table required assembly of the legs and was incredibly heavy to turn over but with two people we could do it.
Unfortunately there is a rather large scratch on one of the legs that we didn't notice until after assembly. The table is so heavy we decided not to dismantle it to return it. Just something to look out for if you purchase similar. Otherwise, it's beautiful and we love it.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbelltown, NSW
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Review collected in partnership with OZ Design Furniture

Great entertainment unit purchased

published

Display was very good in store. Staff were very friendly and helpful. Range of products was very good. We were happy with the delivery. The unit we purchased is of solid quality,

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbelltown store
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Review collected in partnership with OZ Design Furniture

msmis

msmisSydney, NSW

  • 3 reviews

Excellent service and fabulous furniture

published

Staff at Campbelltown were excellent in assisting me to find the product I wanted. I purchased the Porto Sideboard. I liked the quirkiness of the different handles and coloured drawer fronts of the Porto range. The sideboard is a good size and very functional, while still being beautiful to look at. I have several products from Oz Design and I am very satisfied with all products I have purchased from this company. I would recommend the Campbelltown store for its friendly and professional staff and the range of products they have on display.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbelltown
See all answers

Review collected in partnership with OZ Design Furniture

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Happy Customer

published

Store was easy to navigate. Was offered great service by Danni, Who was very helpful when my item would not fit in the car.
Was happy with the item that was purchased.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbelltown
See all answers

Review collected in partnership with OZ Design Furniture

The lovely saleslady at Oz and my stunning ceramic vase

published

The store was clean, spacious and had a variety of quality products to choose from. What impressed me most was the manner in which the salesperson on duty treated myself and every other customer that walked in the store. She was friendly and eager to assist and share her knowledge of the products. That made me feel that I wanted to be there and if I need to buy any similar products in future I will go check Oz Design Campbelltown first. As for the product I wrote a review about it on my Instagram account. @phyllis_loves_life

Return Claim MadeNo
Warranty Claim MadeNo

Review collected in partnership with OZ Design Furniture

Christian M.

Christian M.Sydney, NSW

Great Products + Service!

published

Both the team at Caringbah & Campbelltown were incredibly helpful through the process of purchasing furniture for our new home. We are very happy with the dining table, chairs & stools that we purchased and will be recommended to others. Our order was a little difficult where stock was required to be moved from several stores and was no issues from start to finish. Very helpful staff!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbelltown & Caringbah
See all answers

Review collected in partnership with OZ Design Furniture

Love it. Just what I was looking for!

published

The staff in store were very helpful. I knew which table I wanted and the salesperson helped me order and arrange for pick up in store. The gentleman who was in store when I collected the table helped me put in my car. Very happy with the service provided and the product.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbelltown
See all answers

Review collected in partnership with OZ Design Furniture

Happy customer!

published

Excellent customer service when enquiring about item, was available for purchase,no hassles,fuss free transaction. Its great to go-to a furniture store, find what you are looking for, make quick purchase and have a stunning piece of furniture in my lounge room at the end of the week. No 6-8week wait, no calling back and forth about delivery, just a big smile and a thumbs up.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbelltown
See all answers

Review collected in partnership with OZ Design Furniture

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