Plush Furniture NSW, Albury

Admittedly I have not received my beautiful Santa Monica couch yet as I only ordered it today, so I can't comment on what I am yet to receive. However, if it is anything like what was on the show room floor I will be extremely delighted.
I can comment on the customer service we received from Tracey T at Plush Albury, she did an outstanding job. Tracey was so helpful, she handled our indecisiveness with tolerance and patience, which really gave us time to choose a product which we feel confident with. We can't wait until it arrives. Thank-you Tracey, we will definitely go back to Plush when we are in the market for a couch in future.

We have just ordered the Cooper from Christina B at the Albury store. Christina allowed us time to sit in the lounges at plush and was very helpful in fabric selection and looking at pictures of our brand new house. Can't wait for our new lounge to be made.

From the purchase at Alexandria store, to follow up of delivery with Robert and the delivery by Karl of KC2U, everything was perfect. Bought a modular couch in cayman pewter as a floor stock for 60% off. The staff gave us free delivery and 5 year warranty. Now that’s what you call customer service! Will definitely buy again from Plush and recommend it to family and friends.

- The store was easy to navigate and the sale staff was very professional and friendly;
- The range was very good;
- Just satisfied with the quality. Our recliners failed within months of receiving it. The frame arrived bent and the motor eventually started to play up because of this. The repair service was excellent, although we had to wait over a month for it to be organised.
- We didn't have to assemble it. The delivery staff were good.

Christine provided exceptional service in assisting my parents in choosing furniture for their lounge room. It took quite some time to select the style and colour and at no time did we feel rushed or misunderstood. Christine answered all our questions with great professionalism, honesty and knowledge. Our experience at Plush Albury was next level!

checked out all nearby furniture stores and decided on lounge suite on the Plush web site.
Went into the store in Albury and found the exact suite we were looking for and the right colour. Sat on it and immediately knew that this was the one for our home.
Talked to Rashka the sales lady who was extremely helpful, ordered the lounge and when it arrived before time it was installed by the Plush guys and they also took away our old suite. Very helpful.

A Warm & Welcoming Shopping Experience, A Great Well Presented Selection of Sofas, Modulars & Furnishings. Christine Was Super Helpful Throughout The Selection Process, Demonstrating Clear And Concise Product Knowledge & Advice, Whilst Respecting The Time & Space Required To Feel & Select A High Quality, Super Comfortable Sofa Combination. Thankyou To Christine & The Plush Team.

Just like to say that Plush has a fantastic team of girls at the Albury store. Andrea, Christine, Heather and Maxine were extremely helpful and patient with me as I took forever to choose the right coloured leather. Thankyou all. Cheers, Janet.

A wide range of sofas on display. Prompt attention from Maxine and no attempt to influence my decisions on what I was interested in. When returning the following day after doing measurements at home, Christine was efficient ordering my sofas and explaining all the paperwork. Looking forward to 2 new beautiful leather sofas.

Thank you Christine for being so helpful. Lovely sofas with flexible options. We were given sample to take home and help with our decisions in selecting a sofa. Thanks again

Just ordered the Uptown Modular through Huan and service could not have been simpler or more informative. Can’t wait to receive my lounge!

Would just like to compliment your Online Customer service agent Huan Wang for her outstanding service in assisting us in choosing our new lounge. Huan was went above and beyond to assist us with our choice and Plush Furniture is very fortunate to have such a delightful, helpful and informed employee. We ended up visiting your Albury store and once again assisted by another helpful employee Jaqui M, Jacqui was extremely knowledgeable and so pleasant in choosing the most beautiful leather lounge....can't wait for it to arrive. Thank you PLUSH
Pamela

We purchased a sofa from the Albury store and Katarina was very helpful and patient with our many questions. Never at any time did we feel we were being "sold to", just informed and guided through the options available. We are very happy with our purchase and cant wait for it to be delivered.

I went into the Albury store hoping to find a lounge suite that looked modern and was comfortable.
The Dylan modular ticked all these boxes.The friendly service from Katarina was remarkable with her knowledge of the products.
Would recommend anyone to the store

Katarina was very helpful with what we needed. I would recommend Plush to anyone. The store was a great experience to shop in.

This was a well considered purchase for us. The staff at Plush Albury never rushed us and patiently answered all our questions. We dealt with a number of staff members and they were all very respectful of us and each other. I cannot fault the service we received.

Instore, offered plenty of options and colours, staff member very
understanding in what we were looking for and explained different fabrics and styles
Informed of delivery time and payment options clearly
Very happy with service.

Our purchase was in store in Albury and the assistance from Katarina was very professional. Product knowledge was great and the comfort of the product is so good

Purchased a Maya Modular Sofa at the Albury store. The customer service we received was fantastic, Katrina had excellent product knowledge and was an absolute pleasure to deal with. We are extremely happy with our purchase, wouldn’t have any issues recommending Plush to family and friends. Thanks again