Plush Furniture NSW

We went to Plush to find a 3 seat recliner couch. Given we were first time considering Plush, Robert, the store manager, was very helpful in explaining all the different available recliner designs and the extras that went with buying a sofa here eg protection cover. We walked around our stores but came to buy from him because he was very friendly and informative.

Highly recommend Plush Alexandria. Great range of products and fabrics. Great Customer Service from Manager Robert, not pushy, very informative and excellent product knowledge. Plush backs their product and includes great warranty.

Recently we paid a deposit for a sofa with Plush Furniture Newcastle and were extremely happy with the customer service we received. I phoned prior to visiting the store regarding a fabric enquiry and was assisted by Elyse, who was helpful, friendly and very knowledgeable.
Elyse also assisted us when we visited the store and was the perfect Sales Assistant, knowing just the right time to give us some time to ourselves to think things through and try out the different lounges.
We have been extremely satisfied with the service and flexibility provided by Plush Newcastle so far.

I was helpful by the salesperson a lot and found what I wanted.
I was 99% satisfied, did not take me long to decide.
I only had the product three days, and I am very satisfied.
I would never be able to assemble my sofa on my own thanks to Plush Delivery crew.

As a first time buyer, I was recommended by many of my friends to visit Plush. Robert (Manager) was fantastic to deal with and the Alexandria showroom is really nice! Couldn’t recommend highly enough.

We visited the plush store in Alexandria and couldn’t be more delighted with the showroom, service and manager Robert who went out of his way to help buy the most perfect lounge. We highly recommend this store.

Lee & the other staff offered exceptional assistance & patients while making our selection. The store is easy to navigate with a large range of quality products on offer.
We returned several times to make our selection. We where meet with patience & professional understanding.

The staff were very helpful in store.
Our order came within the time frame we were given. Delivery was on time and the sofa and recliner are beautiful and comfortable. We are delighted with our purchase.

My husband and I attended Plush Alexandria a couple of weeks ago with the intention of purchasing a new sofa. Molly was extremely helpful and patient, answering all our questions. We are looking forward to receiving our sofa in the near future.

Buying a Plush leather lounge was one of my biggest furniture failures, I can no longer stand looking at it in my home. The leather is sub standard and tacky also don’t mind the head cushions sagging. Multiple calls to warranty got me no where.

I have peeling on my leather that Warranty says is due to “body oils“ which might be a fair claim if the leather wasn’t peeling in exactly the same spot on every seat on the lounges

Basically the rule of thumb is don’t buy a lounge from plush if you actually want to sit on it

Molly was extremely friendly and helpful in assisting us in choosing the right sofa for us. We can't wait for it to arrive, and highly recommend going to this store!

I had the pleasure of meeting Josh at the Alexandria store and he was so lovely and professional and he gave me excellent customer service. This is my second purchase in a leather lounge after 10 years and would highly recommend a plush lounge to any one and I will return again!

We recently visited the Newcastle store and were blown away by the service we received from Elyse’s. She was knowledgeable and personable and certainly had our best interest at heart. We actually enjoyed our experience. Thanks Elyse

Great service, very helpful and informative- easy finding what we wanted.
Josh and Jared were great.
Our first big lounge purchase and we couldn’t be happier.
Would definitely recommend and shop again.

Lysandra was very helpful. We had been to a lot of other stores prior to Plush and the customer service Lysandra provided was superior to the others. She was very knowledgeable and we come out of the store feeling very comfortable about our purchase

Regards
Kevin and Naomi

I have been looking for the right sofa for months and been in multiple stores. Kylie was friendly, helpful, professional and listened to what I was after. Her customer service was great and she really did find the beast deal for me and I got the sofa I wanted, plus extra's within the budget.

Hai from the Auburn store was super helpful, explained everything very patiently in details, definitely one of the best customer service experiences we have came across! He was very knowledgeable with the products and would make recommendation according to our needs.
Thank you Hai! You have made our sofa purchase experience so much more pleasant.

My sister has a Plush modular sofa and after a 2 years it still looks like new!!. So when it was time to upgrade mine I went to Plush and found the wonderful Zara with Chaise. Robert the Manager was very patient with me whilst I tried every sofa and looked at different fabrics. If you want genuine customer service and a superior sofa then go to Plush at Alexandria.