Kerri
- 2 reviews
Exceptional service
Florent at the Logan store was so helpful and could not do enough to help with getting a sofa that fitted into our space. We received a great price for a great sofa. Can't wait for it to arrive.
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Superb Service
Florent was exceptionally good at walking us through all the options...nothing was too much trouble. Very friendly but not pushy or overbearing. We were very happy with the design we finally settled on...it was the only sofa we found, after much hunting, that suited our needs. Very positive experience so far - can't wait to receive it and see it in our home! Thanks for the outstanding service!
1 comment
Plush Sofas A.Plush Furniture
Hi Selma,
Welcome to the Plush Family!... Read more
We are pleased to hear of Florent's outstanding service upon your Logan Showroom visit. We are sure your new sofa will be a perfect fit for your home. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
amazing service
My wife and i visited Plush logan, and i can honestly say the service we received was impeccable Thank you Florent for an amazing experience and for a great deal on our purchases
Again Thank you Florent and your team
1 comment
Plush Sofas A.Plush Furniture
Hi Ayman,
Thank you for your feedback. We will be sure to pass your kind words on to Florent and the Logan Team.... Read more
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LizQueensland
First Class Service
I recently had the pleasure of dealing with the staff at Plush Logan and in particular, Jerlene. I cannot speak highly enough of the service I received. Jerlene spent a considerable amount of time with us, going through the various options for a couch and matching fabrics to suite our decor. Her knowledge was extensive and her genuine love of what she does obvious. I cannot wait to receive our couch and highly recommend that you visit this store. Thank you so much Jerlene, your service was first class.
1 comment
Plush Sofas A.Plush Furniture
Hi Liz,
Thank you for your recommendation. It is a pleasure hearing that Jerlene exceeded your customer service expectations and helped you customise your dream sofa. We are sure your feedback will be much appreciated. ... Read more
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Bindi-Anne RossSouth East Queensland, QLD
- 2 reviews
Brilliant service from Florent!
From the moment my partner and I walked into the store until final negotiations by text, Florent’s service has been exceptional! He has been transparent and professional all the time and always followed up our queries in a timely fashion. Thank you, Florent!
1 comment
Plush Sofas A.Plush Furniture
Hi Bindi,
Lovely hearing on your brilliant visit to our Logan Showroom. We will be sure to pass your kind words on to Florent and the team. Hope you enjoy your new sofa! ... Read more
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Amazing Service
Plush Furniture was easy to navigate, and provides a preview of a range of furnitures. Thank you Florent for helping us out! Florent is an amazing dealer, who was keen to help us out and provide us information about their furniture.
1 comment
Plush Sofas A.Plush Furniture
Hi Lisa,
Thank you for sharing your wonderful experience with us. It is a pleasure to hear that Florent from our Plush Logan Showroom was more than happy finding a sofa that met all your needs. Looking forward to your next visit!... Read more
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Great service
We were served by Florent in-store at Logan and he was excellent. He was informative and helpful and not at all pushy. He answered all of our questions and we have purchased a beautiful sofa that we are really excited about.
1 comment
Plush Sofas A.Plush Furniture
Hi Taylor Family,
Thank you for your feedback! Hope you enjoy and we will be sure to pass your kind words on to the team. ... Read more
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Craig S.South East Queensland, QLD
Amazing Service
Today was my first time in a Plush furniture store, the staff were inviting and prompt to assist with my questions once they were free. Chrystal showed me the options available even when display stock wasn’t available in store. Chrystal has a very good product knowledge and she understood my needs well. Chrystal didn’t pressure me into purchasing more expensive products like many other furniture store sales people, she explained clearly what care products were on offer and how to utilise them if required. I can’t wait until my new couch arrives. Thanks Chrystal.
1 comment
Plush Sofas A.Plush Furniture
Hi Craig,
We want to thank you for taking the time to share such wonderful feedback on the service you received from Chrystal upon your visit to Plush. We are so pleased to hear your feedback on the ... Read more
showrooms ambience and that you found the perfect sofa for your home. We look forward to sharing your kind words with the team.Similar opinion? Write a review on ieatwords.com.au!
Vicky T.South East Queensland, QLD
Customer Service
I have been looking for approximately a year for the perfect lounge and I found it at the Plush store at Logan. I was served by Florent. Wow - Florent was so helpful and knew his lounges. He went out of his way to assist me in purchasing a lounge and his happy disposition made him a pleasure to deal with. I cannot speak highly of Florent and his customer service. He is a credit to Plush and I would recommend if you're looking for the perfect lounge, visit Plush and Florent. You won't be disappointed.
1 comment
Plush Sofas A.Plush Furniture
Hi Vicky,
Thank you for sharing your experience with Florent and our Logan Team. It is great to hear that you found the perfect sofa for your lifestyle. We are sure he will appreciate your kind words. ... Read more
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MelSouth East Queensland, QLD
- 2 reviews
Excellent Customer Service
Chrystal was so helpful when we were purchasing our lounge, she stepped us through each part of the process and even went through the delivery process, even though our lounges are still 12 weeks away from delivery. I don't think we have ever had such a thorough process when purchasing furniture, it was excellent and ensures we don't have any surprises at the other end. Chrystal has even put away a battery pack for us, as they were not in stock and offered to check if our existing recliner is compatible. We are now eagerly awaiting our new sofas. I would throughly recommend Plush at Logan and in particular Chrystal.
1 comment
Plush Sofas A.Plush Furniture
Hi Mel,
Thank you for the recommendation! ... Read more
Lovely to hear that Chrystal made sure to assist you from the purchase to delivery. We are glad you found the perfect fit for all your sofa needs. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Anita RSouth East Queensland, QLD
Great customer service!
The great customer service Chrystal provided was the reason I purchased a Plush couch. She went out of her way to make sure my needs were met with the right product, and her product knowledge was excellent. I really appreciated her honesty and patience. I can’t wait until my couch arrives! Thanks Chrystal!
1 comment
Plush Sofas A.Plush Furniture
Hi Anita,
Thank you for taking the time to share on your experience with our Plush Logan Showroom. We are pleased to read of the assistance you received from Chrystal throughout your sofa selection ... Read more
process and will be sure to pass on your kind words.Similar opinion? Write a review on ieatwords.com.au!
ChristineSouth East Queensland, QLD
Very helpful and great customer service
Thank you for all of your help and guidance Jerlene, great service thank you so much!! I loved your enthusiasm and knowledge of your products. I can't wait to get my red lounge!!
Thank you once again.
1 comment
Plush Sofas A.Plush Furniture
Hi Christine,
Thank you for sharing - hope you enjoy!... Read more
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DianeSouth East Queensland, QLD
Excellent customer service
We found Tessa to be very helpful but not at all pushy, we were very happy with the customer service we received and look forward to our furniture being delivered!
1 comment
Plush Sofas A.Plush Furniture
Hi Diane,
Thanks for sharing! Lovely to hear of Tessa's excellent service and that you are looking forward to delivery. ... Read more
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Sue R.South East Queensland, QLD
Great Customer Service
We were served by Florent at Logan Homemaker Centre, who went above and beyond with his customer service, and we are very much looking forward to the delivery of our recliner chairs. Descriptions of product care, guarantees and after sales service were very comforting. Thanks Florent,
Sue & Ross
1 comment
Plush Sofas A.Plush Furniture
Hi Sue & Ross,
We really appreciate your feedback on our Logan Team. It is great to hear you are looking forward to receiving your new recliner chairs. Thank you for sharing with us!... Read more
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Sandy jSouth East Queensland, QLD
- 3 reviews
Exceptional customer service.
We were lucky enough to have Crystal serve us on our arrival. She was friendly, knowledgeable and answered all our queries in a polite and professional way. This was our first stop to look at lounges but we decided that we would look no further. Our quote was followed up and we have ordered today. So great to see customer service is still available.
1 comment
Plush Sofas A.Plush Furniture
Hi Sandy,
Thank you so much for taking the time to share your valuable feedback with us. We are glad to hear that Chrystal exceeded your customer service expectations upon your most recent visit to o... Read more
ur Logan Showroom. We are sure you will be equally impressed upon delivery of your sofa!Similar opinion? Write a review on ieatwords.com.au!
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Paul S.South East Queensland, QLD
Looking forward to our new luxurious lounge
We went to the Logan store yesterday to look, sit and feel. The range on display was impressive and the friendly store manager Florent really knows his stuff. We ended up buying a lounge that will take us through to old age, especially with the warranties offered. Can't wait until it's delivered.
1 comment
Plush Sofas A.Plush Furniture
Hi Paul,
Great to hear you will be enjoying old age in luxury. We will be sure to pass your kind words on to Florent and the Logan Team. Enjoy!... Read more
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Good couch buying experience
I was able to navigate the website easily to narrow down which couch I was interested in; the online chat function was also helpful for this. The store was nice, Kassiah was brilliant and very patient! She was lovely and helpful but never pushy, and she was able to figure out what I wanted. I would definitely recommend shopping here to anyone.
1 comment
Plush Sofas A.Plush Furniture
Hi Mee,
Welcome to the Plush Family!... Read more
Thank you for sharing such wonderful feedback on your Plush experience. We look forward to sharing your kind feedback with Kassiah as well as the Logan and Online Teams. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Debbie
- 2 reviews
From start to finish it was easy
Clean inviting friendly flowed relaxing. Very happy with store. Staff made the whole experience. We went back 3 times to same store and found the experience the same. Very impressed.
1 comment
Plush Sofas A.Plush Furniture
Hi Debbie,
Thank you for sharing!... Read more
It is such a pleasure to hear that our outstanding service was matched upon each visit to our Logan Showroom. We will most definitely have you back! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Above and beyond customer service
As a store manager, Florent at the Logan store displayed admirable and considerate, individualized customer attention. When purchasing a sofa, I have felt hesitant and sometimes unsure about the product and it's properties at other stores. Florent, excelled in his role to explain the positive and addressed any negative features of the sofa fabrics I was enquiring about. He relayed options suitable to me and what I was looking for. Upon visiting the store three times, to confirm my purchase, the customer service I experienced was second to none and the attention to detail with individual thought and care provided was exceptional.
1 comment
Plush Sofas A.Plush Furniture
Hi Cynthia,
It is wonderful to hear of Florent's assistance at our Logan Showroom. We are glad he was able to ease your worries and manage your expectations. We are sure you will love your dream sofa! ... Read more
Many Thanks! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Great customer service and a great value product!
Chrystal at Plush Logan helped us to find the perfect sofa by giving us plenty of information and options. We are glad we had the help in investing in something which we will use often for many years to come. Thank you :)
1 comment
Plush Sofas A.Plush Furniture
Hi Jules,
You are now the proud owner of a stunning sofa. We know you will enjoy your purchase for years to come. ... Read more
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Plush Sofas A.Plush Furniture
Hi Kerri,
Thank you for your valuable feedback. It is great hearing of Florent's exceptional service throughout your decision-making process and that you can't wait to receive delivery. We will be sure to pass on your kind words. ... Read more
Warm regards, Plush Think Sofas