Happy with service i received from sales person jessica
I popped into the store yesterday 23rd feb and was greeted by jesse who was very patient with me when i first walked in she was helpful with her product knowledge and nothing seemed to be a problem for her . Jesse had answers for every question I asked her and she would explain until I understood. Very happy with jesse at plush and will highly recommend them to anyone who is looking to buy your furniture.
Excellent customer service
We visited the Townsville store and were greeted warmly by Amanda. She was knowledgeable and respectful when answering my questions about how Plush source their leather and feathers, which I really appreciated. She was very helpful and patient while we considered the different styles and changed our minds over and over! We ended up with a sofa that we're very happy with and two armchairs (yet to be delivered).
The store itself was really well laid out and easy to view the wide range of products available for sale. Highly recommend visiting the Townsville store and having a chat to Amanda.
Amazing Service Amanda!
Amanda welcomed my husband and I into the store with a warm beautiful smile on an unusually cool Townsville day. Amanda has excellent product knowledge and was able to directed us to the product we were after straight away. We needed a sofa bed which would be easy to set up but needed the perfect fabric to suit our new rumpus room. Amanda’s advice was valuable even letting us take samples home to colour match. Thanks Amanda - we would definitely make sure we came to you for our next purchase!
Jesse sure is a sofa specialist! Terrific service and knowledge
My wife and I visited the store twice over the weekend and received excellent attention and patience from their sales consultant Jesse. She knew absolutely everything about the products. Thank you, we will be back.
Excellent Customer Service
Claire was extremely good to deal with and very polite. She met all our needs and provided outstanding customer service. We would have no hesitation in recommending Plush Townsville to our friends in the future.
I was looked after by Chantel today and could not be happier with both the process and purchase. Chantel was efficient, knowledgeable and helpful.
I would recommend plush to anyone.
Thanks Chantel and plush
From the very beginning, Chantel was friendly, professional and very informative. She answered all of my questions about the product. When the lounge suite was delivered, the delivery men were prompt and efficient. They did not leave until they were assured that I was completely satisfied.
Recent purchase of lounge sofas
We recently purchased a lounge suite and were very impressed with the choice and service provided. Amanda from Plush Townsville provided excellent advice and her assistance took the stress out of our decision making. Plush Townsville is definitely worth a visit.
Absolutely amazing customer service by Claire in Townsville to help organize our couch. Really felt welcomed and she went to every effort to help us get what we wanted. Probably the best customer service I have experienced in Townsville. And she also gave our new born a soft plush puppy toy. Can’t wait to get it soon.
Claire from the Townsville store was very helpful and detailed every aspect of my purchase from the style of recliner I wanted to the fabric. She explained all details of the warranty and went through the purchase document with me. It is great to receive such personal service.
Excellent customer service.
Big thank you to Claire from Plush Townsville for making our recent purchase quick, easy and stress free by providing a friendly, no-nonsense approach without pressure. Thank you Claire for providing us with your knowledge and expertise. I strongly recommend Plush Townsville for consumers looking for quality furniture and excellent service.
The reviewer stated that an incentive was offered for this review
Service the way it should be,
Because this store has only lounges, sofas etc., the range is extensive, obviating the need to go all over town. We were particularly impressed with the manner in which Amanda guided us through various options without applying any pressure. Her helpful advice and clear explanations made it quite easy in deciding on our eventual purchase. This store is highly recommended.
Cameo couch purchase
The Cameo couch ended up being what we required which was a big decision and investment for us. Amanda taking a no pressure approach calmly informed us of the facts and what was going to suit our needs the best and this was done over 2-3 visits to store. Amanda had great understanding of product and explained Cameo modular options (and others) clearly, right through to delivery and product care/maintenance. Couch design was the best for us being higher set and higher back/head rest to suit a taller person.
Great friendly service
Although we haven't yet received our recliners, I would just like to comment on the service we received. Jesse in the Townsville showroom was very helpful, courteous and knowledgeable. She explained everything from the wait time to the ins and outs of our warranty.
Great furniture. Looking forward to it
Claire from Townsville Plush store was very informative helpful and friendly. Made the transactions very smooth
Very happy with my purchase and wish I could get it now sooner than later
Excellent Customer Service by Amanda.
We were extremely impressed with Amanda's cheerful and professional service. We are very happy with our purchase and would definitely recommend Amanda and Plush Furniture to our family and friends.
Great customer service
Visited the Townsville Plush store to look at replacing our lounge suite, which was also a Plush suite. Had it for 13 years now and still in great nick. Amanda up there looked after us and after doing a full quote on one we had been eyeing off for the past 2 years we walked away happy. Went back an hour later and changed our minds. Wasn’t a drama, Amanda went through and did us up new drawings and a new quote. Great customer service, thank you.
- Verified customer
Haven’t got the lounge suite yet. It’s arriving in January. However the service we received from Claire in the Townsville shop was great. All our questions were answered and her knowledge and information was very thorough. We are really looking forward to our new suite.
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