IreneNorth Queensland, QLD
Happy with service i received from sales person jessica
I popped into the store yesterday 23rd feb and was greeted by jesse who was very patient with me when i first walked in she was helpful with her product knowledge and nothing seemed to be a problem for her . Jesse had answers for every question I asked her and she would explain until I understood. Very happy with jesse at plush and will highly recommend them to anyone who is looking to buy your furniture.
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Excellent customer service
We visited the Townsville store and were greeted warmly by Amanda. She was knowledgeable and respectful when answering my questions about how Plush source their leather and feathers, which I really appreciated. She was very helpful and patient while we considered the different styles and changed our minds over and over! We ended up with a sofa that we're very happy with and two armchairs (yet to be delivered).
The store itself was really well laid out and easy to view the wide range of products available for sale. Highly recommend visiting the Townsville store and having a chat to Amanda.
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Plush Sofas A.Plush Furniture
Hi Denise,
Thank you for your high recommendation. ... Read more
We really appreciate your kind words on your Townsville Showroom experience. It is great to hear that she was able to assist in your decision making process. Hope you enjoy! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Melissa McDNorth Queensland, QLD
Amazing Service Amanda!
Amanda welcomed my husband and I into the store with a warm beautiful smile on an unusually cool Townsville day. Amanda has excellent product knowledge and was able to directed us to the product we were after straight away. We needed a sofa bed which would be easy to set up but needed the perfect fabric to suit our new rumpus room. Amanda’s advice was valuable even letting us take samples home to colour match. Thanks Amanda - we would definitely make sure we came to you for our next purchase!
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Plush Sofas A.Plush Furniture
Hi Melissa,
Thank you for your feedback on your Plush experience. We are glad to hear you found the perfect fit for your rumpus room. We look forward to seeing some amazing snaps on our Instagram page @plush_think_sofas. ... Read more
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Troy TownsendNorth Queensland, QLD
Jesse sure is a sofa specialist! Terrific service and knowledge
My wife and I visited the store twice over the weekend and received excellent attention and patience from their sales consultant Jesse. She knew absolutely everything about the products. Thank you, we will be back.
1 comment
Plush Sofas A.Plush Furniture
Hi Troy,
We are so pleased to hear that you received terrific service from Jesse. We will pass your appreciation onto our Townsville Team. Hope you enjoy!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
ivojockNorth Queensland, QLD
Excellent Customer Service
Claire was extremely good to deal with and very polite. She met all our needs and provided outstanding customer service. We would have no hesitation in recommending Plush Townsville to our friends in the future.
1 comment
Plush Sofas A.Plush Furniture
Hi there,
We are pleased to hear that all your expectations were met. We will be sure to pass your appreciation on to Claire and the team. Thank you for your recommendation!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Purchased a Dane!
Found the perfect couch for my family. I love that you can make a couch custom to what you want! They are made with Great quality and the service was fantastic!
1 comment
Plush Sofas A.Plush Furniture
Hi Ailee,
Thank you for sharing with us - hope you enjoy your perfect fit! ... Read more
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Excellent service
I was looked after by Chantel today and could not be happier with both the process and purchase. Chantel was efficient, knowledgeable and helpful.
I would recommend plush to anyone.
Thanks Chantel and plush
1 comment
Plush Sofas A.Plush Furniture
Hi Helen,
Thank you for the feedback - enjoy your stunning new sofa!... Read more
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MariaNorth Queensland, QLD
Wonderful service
From the very beginning, Chantel was friendly, professional and very informative. She answered all of my questions about the product. When the lounge suite was delivered, the delivery men were prompt and efficient. They did not leave until they were assured that I was completely satisfied.
1 comment
Plush Sofas A.Plush Furniture
Hi Maria,
Thank you for your wonderful feedback on your overall experience with us. We look forward to passing this on to the Townsville and Delivery Teams. ... Read more
Hope you enjoy! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Recent purchase of lounge sofas
We recently purchased a lounge suite and were very impressed with the choice and service provided. Amanda from Plush Townsville provided excellent advice and her assistance took the stress out of our decision making. Plush Townsville is definitely worth a visit.
1 comment
Plush Sofas A.Plush Furniture
Hi Michael,
Thank you for taking the time to share on your experience with our Plush Townsville Showroom. We are pleased to read of the assistance you received from Amanda throughout your sofa selec... Read more
tion process and will be sure to pass on your kind words.Similar opinion? Write a review on ieatwords.com.au!
Great service
Absolutely amazing customer service by Claire in Townsville to help organize our couch. Really felt welcomed and she went to every effort to help us get what we wanted. Probably the best customer service I have experienced in Townsville. And she also gave our new born a soft plush puppy toy. Can’t wait to get it soon.
1 comment
Plush Sofas A.Plush Furniture
Hi Rod,
Thank you for taking the time to share such wonderful feedback on your experience at our Plush Townsville Showroom. We hope the parents enjoy their stunning new sofa and your newborn enjoys her new Plush Pooch. ... Read more
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DianeNorth Queensland, QLD
Great Service
Claire from the Townsville store was very helpful and detailed every aspect of my purchase from the style of recliner I wanted to the fabric. She explained all details of the warranty and went through the purchase document with me. It is great to receive such personal service.
1 comment
Plush Sofas A.Plush Furniture
Thank you for sharing with us. We will be sure to pass your kind words on to Claire and the Townsville team.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
Ali C.North Queensland, QLD
Excellent customer service.
Big thank you to Claire from Plush Townsville for making our recent purchase quick, easy and stress free by providing a friendly, no-nonsense approach without pressure. Thank you Claire for providing us with your knowledge and expertise. I strongly recommend Plush Townsville for consumers looking for quality furniture and excellent service.
1 comment
Plush Sofas A.Plush Furniture
Hi Ali,
We appreciate hearing on the Townsville Showrooms excellent service and expertise. Thanks for recommending us!... Read more
We are sure this make Claire's day! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
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GavinTownsville
Service the way it should be,
Because this store has only lounges, sofas etc., the range is extensive, obviating the need to go all over town. We were particularly impressed with the manner in which Amanda guided us through various options without applying any pressure. Her helpful advice and clear explanations made it quite easy in deciding on our eventual purchase. This store is highly recommended.
1 comment
Plush Sofas A.Plush Furniture
Hi Gavin,
Thank you for sharing your valuable feedback with us. We appreciate your feedback on your overall Plush experience and our showrooms ambience. We are sure the Townsville Team will enjoy the recommendation. ... Read more
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Colt 3-seater sofa
Many thanks to Amanda, the Townsville showroom for the great service. She was very knowledgeable and gave us the right information to allow us to come to a decision in store.
1 comment
Plush Sofas A.Plush Furniture
Hi Chris,
Thanks for the feedback - we will be sure to share with our team! Hope you can't wait for delivery. ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Rob CobonNorth Queensland, QLD
Cameo couch purchase
The Cameo couch ended up being what we required which was a big decision and investment for us. Amanda taking a no pressure approach calmly informed us of the facts and what was going to suit our needs the best and this was done over 2-3 visits to store. Amanda had great understanding of product and explained Cameo modular options (and others) clearly, right through to delivery and product care/maintenance. Couch design was the best for us being higher set and higher back/head rest to suit a taller person.
1 comment
Plush Sofas A.Plush Furniture
Hi Rob,
Thank you for sharing your experience with Amanda! We are delighted that she was able to help you find your perfect sofa. We hope you love it when it arrives! ... Read more
Warm Regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Great friendly service
Although we haven't yet received our recliners, I would just like to comment on the service we received. Jesse in the Townsville showroom was very helpful, courteous and knowledgeable. She explained everything from the wait time to the ins and outs of our warranty.
1 comment
Plush Sofas A.Plush Furniture
Hi Kitty, Thank you for taking the time to share on your Plush Townsville Showroom experience. We are glad to hear that our Sofa Specialist was more than happy to ensure you were well informed on your... Read more
new purchase. We look forward to passing on your kind words and hope you can't wait to receive delivery. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
LoyNorth Queensland, QLD
Great furniture. Looking forward to it
Claire from Townsville Plush store was very informative helpful and friendly. Made the transactions very smooth
Very happy with my purchase and wish I could get it now sooner than later
Thank you
1 comment
Plush Sofas A.Plush Furniture
Hi Loy, thank you for sharing your wonderful experience with us. It is a pleasure to hear that Claire was more than happy finding a sofa that met all your needs. The perfect fit takes time but we are ... Read more
glad to hear you can't wait to receive your stunning new sofa. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Ray and NathalieNorth Queensland, QLD
Excellent Customer Service by Amanda.
We were extremely impressed with Amanda's cheerful and professional service. We are very happy with our purchase and would definitely recommend Amanda and Plush Furniture to our family and friends.
1 comment
Plush Sofas A.Plush Furniture
Hi Ray & Nathalie, we are so pleased to read of the service you received from Amanda at our Plush Townsville Showroom. It is great to hear of her excellent assistance and we are sure she will enjoy re... Read more
ading your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Great customer service
Visited the Townsville Plush store to look at replacing our lounge suite, which was also a Plush suite. Had it for 13 years now and still in great nick. Amanda up there looked after us and after doing a full quote on one we had been eyeing off for the past 2 years we walked away happy. Went back an hour later and changed our minds. Wasn’t a drama, Amanda went through and did us up new drawings and a new quote. Great customer service, thank you.
1 comment
Plush Sofas A.Plush Furniture
Hi Paul, thanks for the feedback! We are glad to hear your current sofa is still in great condition and that you are looking for a new addition. It is great to hear you took your time to find the perf... Read more
ect fit and that you are looking forward to receiving delivery. We look forward to your next visit! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Excellent service
Haven’t got the lounge suite yet. It’s arriving in January. However the service we received from Claire in the Townsville shop was great. All our questions were answered and her knowledge and information was very thorough. We are really looking forward to our new suite.
1 comment
Plush Sofas A.Plush Furniture
Hi Bernie & Sandy, thank you for taking the time to leave such valuable feedback! We are glad to hear that our Sofa Specialist was able to answer any queries about your beautiful new sofa.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
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Plush Sofas A.Plush Furniture
Hi Irene,
We are so pleased to hear that you received excellent service from our Townsville Team. We will pass your appreciation onto Jessica. Thanks for recommending us!... Read more
Warm regards, Plush Think Sofas