Erin at the Townsville store
We were assisted by Erin when looking to buy a sofa in the Townsville store. She was very knowledgeable and helped us without making us feel pressured in any way. The advice given by her was taken on board and did help us decide which sofa was right for us. I would recommend Plush and Erin for her knowledge and pleasant nature
1 comment
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Great Service!
Thank you Chantel and Claire from the Townsville Store. They were both very helpful and easy to talk too. Claire's service is what made me bring my husband back for a look and his opinion and Chantel sold the rest of the sale through as Claire was not in at the time. Both ladies helped with the different configurations and helped make our decision easier.
1 comment
Plush Sofas A.Plush Furniture
Hi Vicky, we really appreciate you taking the time to share your great feedback on your experience with Plush Townsville Showroom. We are very pleased to read Chantel and Claire provided you and your ... Read more
husband with helpful service, and we will be sure to pass on your kind words. Many thanks! Warm regards, Plush Think Sofas
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- Verified customer
Wonderful service and beautiful products
I purchased the Astrid Modular during the 50% off January sale. From the moment I walked in, the service I received from all staff, but Erin in particular was outstanding. Erin was very knowledgeable of the products and just made me feel very comfortable and trusting. She was very helpful with the finance process as well and I really appreciated that she remembered me the next time I came in....I wasn't just 'another customer'. My sofa is beautiful and our family is really enjoying it now.
1 comment
Plush Sofas A.Plush Furniture
Hi Bec, we are very happy to read you received wonderful service from Erin at Plush Townsville Showroom, and that she helped you find a beautiful sofa you love! Thank you for your fantastic feedback, ... Read more
we look forward to passing it on. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Love my new Zara Lounge.
Erin, served us at Plush Domain, she was patient and understanding to our needs. Helpful with colour choice and had great fabric knowledge The process for ordering was great, lounge arrived early.
Delivery boys were great and careful.
1 comment
Plush Sofas A.Plush Furniture
Hi Ange, we are delighted to read Erin assisted you in choosing your beautiful new Zara sofa. We are also very pleased to read of your satisfaction with the service you received from the delivery team... Read more
. We look forward to passing on your kind words! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Absolutely terrific!
Erin, in particular, was wonderful, and very patient as it took us ages to come to a decision! However, the other staff were also terrific, as we visited the showroom on a number of occasions.
2 comments
Plush Sofas A.Plush Furniture
Hi Maz, we are so pleased to read of the terrific service you received from Erin during your visit to Plush. We would love to pass on your lovely words, however we have several Erin's at Plush. Could ... Read more
you please advise which showroom you visited? Many thanks! Warm regards, Plush Think SofasErin in the Townsville showroom (Domain Central)
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Ericacairns
- Verified customer
Plush Townsville store - excellent customer service!
Amanda from Plush Townsville store was awesome to deal with! Her customer service skills exceeded my expectations! She was so lovely and went the extra mile to help me find the perfect couch, even texting me photos of various samples! Thank you guys! one happy customer!!!
1 comment
Plush Sofas A.Plush Furniture
Hi Erica, it is so pleasing to read Amanda from Plush Townsville Showroom assisted you in choosing your perfect sofa. Thank you for leaving your lovely feedback, we look forward to passing it on.
Warm regards,
Plush Think Sofas
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Awesome Service
My online order was confirmed promptly with a quote for delivery by Huan as I live in a regional area. I then spoke with Lisa who processed the order very efficently whilst being very informative and helpful. She also followed up with a phone call to ensure smooth communication. So far cannot fault the service. Very Impressed. Awesome.
1 comment
Plush Sofas A.Plush Furniture
Hi Mel B, Thank you for sharing such great feedback on the service you received from our Plush Online Showroom. We are so pleased to hear of the assistance you received from both Huan and Lisa and we ... Read more
will be sure to pass on your kind words Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
KellyAtherton
Great Customer Service
We purchased our new lounge over the phone after visiting the Townsville Store and taking full advantage of a 50% off sale.
Claire made the process extremely easy from day one.
Our new lounge arrived within the time frame (12 weeks) and beautiful. Looks the piece and is so comfortable.
Claire even touched base after our lounge was delivered to make sure we were happy.
Highly recommended the service at the Townsville store.
1 comment
Plush Sofas A.Plush Furniture
Hi Kelly, thank you for taking the time to share your wonderful feedback. We are so pleased to read that you are now enjoying your new Plush sofa and we will be sure to pass on your kind words to Clai... Read more
re at our Plush Townsville Showroom and. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Media Room Plush-ness
We purchased our lounge in store, found what we wanted, Claire helped us with our options and fantastic warranty and care. It arrived on Saturday morning and we are over the moon. Thank you Claire and staff.
3 comments
Plush Sofas A.Plush Furniture
Hi Honey, Thank you for sharing your feedback on your experience with Plush. We are so pleased to hear you are now enjoying your new Plush sofa! We love passing on these types of feedback and as there... Read more
are many Claire's who are a part of the Plush team, could you please assist us by letting us know which Showroom you visited? Warm regards, Plush Think SofasPlush-Townsville, Domain Centre. Great Show room.
Plush Sofas A.Plush Furniture
Hi Honey,
Thank you, we will be sure to pass your kind words on to Claire
Warm regards,
Plush Think Sofas
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Can't wait
I was served by Erin and received excellent service, she was very thoughtful towards my needs and as a result I brought a lounge suit
1 comment
Plush Sofas A.Plush Furniture
Hi Viv, thank you for sharing such great feedback on the service you received when visiting our Plush Showroom. We are so pleased to read of Erin's service and we are sure she will appreciate your kind words.
Warm regards,
Plush Think Sofas
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EnrTownsville
- 2 reviews
Love my new couches
Purchased in store and sales woman, Erin, was great. We had concerns about heights of sofas and fitting them into our house. Wanted higher couches due to knee issues and standing up and narrow doorways. Erin stayed with us and answered all our questions and showed us different options in our budget. Purchasing and ordering was easy in store and even had a few extra days to pay cash the full amount.
1 comment
Plush Sofas A.Plush Furniture
Hi Enr, it is so great to read you were able to find the perfect sofa at our Plush Townsville Showroom. We are so pleased to hear of Erins service and we look forward to sharing your wonderful feedback with her.
Warm regards,
Plush Think Sofas
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- Verified customer
Awesome Customer Service! Great Sofa, we are so happy
Thanks Erin, What a pleasure to deal with this company and this employee! Very helpful and our sofa is perfect. Thanks again
1 comment
Plush Sofas A.Plush Furniture
Hi Lynne, thank you for sharing such wonderful feedback for Erin at our Plush Townsville Showroom. We are so pleased to hear of her customer service and we will be sure to pass on your kind words.
Warm regards,
Plush Think Sofas
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Amazing!
Our first time entering a Plush store & couldn’t be happier! Fantastic customer service, not pushy like most! Gave us valuable advice & honest opinions. We were served by Amanda & she was lovely, very informative!
3 comments
Plush Sofas A.Plush Furniture
Hi Emma, Thank you for sharing such wonderful feedback on your experience with Plush. We love sharing all kinds of feedback with our Plush Sofa Specialists and as there are many Amanda's who are a par... Read more
t of our Plush team, could you please assist us by letting us know which Showroom you visited? We will be sure to pass on your kind words. Warm regards, Plush Think SofasThe Townsville Store
Plush Sofas A.Plush Furniture
Hi Emma,
Thank you for your speedy response. We will be sure to pass on your kind words.
Kind regards,
Plush Think Sofas
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TammyTownsville
- Verified customer
Very Happy Customer with new Plush Lounge
I purchased a sofa in-store from Plush Townsville, and it is the best lounge ever! The quality is amazing, and is by far the most comfortable stylish lounge I've ever sat on - I still can't believe I own it! I was served by Claire and she was very helpful and understanding with my requests and knew her stuff about the products and after sale services. I highly recommend looking at Plush for your next lounge purchase.
1 comment
Plush Sofas A.Plush Furniture
Hi Tammy, Thank you for your kind feedback on your experience at our Plush Townsville Showroom. We are so pleased of the service you received from Claire and we look forward to passing on your kind words.
Warm regards,
Plush Think Sofas
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Nth QldQLD, 4854
- 3 reviews
- 2 likes
Highly recommended!!
Purchased the Snuggle Petite with Ottoman and Berlin 2.5 seater sofa bed from Plush at the Domain in Townsville. Items took approx' 8 to 11 weeks to arrive, and we took possession of them today. YAY!! The choosing and purchasing process was seamless. Customer service excellent and the other team members were friendly too. The only 'glitch' (colour choice) was due to my misunderstanding, and Claire handled my error brilliantly. We love our choice, I love MY Snuggle they look great in our little house. Our friends have already seen our sof...Read more
a and snuggle and love them. We most definitely recommend Plush sofas to our family and friends especially for high quality, ultra comfort and for me it has to look good. Our thanks go to Claire for looking after us through the entire process.1 comment
Plush Sofas A.Plush Furniture
Hi Nth Qld, thank you for taking the time to share such valuable feedback on your Plush experience. We are so pleased to read of the service you received from Claire and that you are now enjoying your... Read more
perfect Plush sofa. We look forward to sharing your wonderful feedback. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
AntheaTownsville
Excellent customer service
We recently ordered 2 sofas at Plush Townsville where we dealt with Amanda. She was so helpful and went above and beyond for us, helping us with fabric selection and ensuring we got the best deal. I can’t wait for our new sofas to be delivered.
1 comment
Plush Sofas A.Plush Furniture
Hi Anthea, thank you for sharing such wonderful feedback for Amanda at our Plush Townsville Showroom. It is great to read of the service you received and we will be sure to pass on your kind words. Warm regards, Plush Think Sofas
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Excellent Customer Service
We purchased a Terrace 3 seater Sofa and 2 Electric Chair Recliners from your Townsville Qld store from staff member Erin. She was very helpful and knowledgeable with different styles and provided excellent customer service. She was very patient and understanding as we were trying to make the decisions re style, colour and leather type.
1 comment
Plush Sofas A.Plush Furniture
Hi Sonia, Thank you for sharing such wonderful feedback for Erin at our Plush Townsville Showroom. We are so pleased to hear you were able to find your perfect sofa and we look forward to passing on your kind words.
Warm regards,
Plush Think Sofas
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Very plush lounge chair
We purchased the sofa in store from Townsville store and Erin was fantastic to deal with, she allowed us to take samples home so we could see what colour would suit our decor
1 comment
Plush Sofas A.Plush Furniture
Hi Dave,
Thank you for sharing such great feedback on your experience with our Plush Townsville Showroom. We are so pleased to hear of the service you have received from Erin upon your visit and we l... Read more
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Love it!
I purchased the Seville lounge and I am more than happy with my sofa. Erin gave us excellent service at the Plush store in Townsville and was very helpful.
1 comment
Plush Sofas A.Plush Furniture
Hi Neta,
Thank you for sharing such great feedback on your experience with our Plush Townsville Showroom. We are glad to hear of the service you received from Erin and that your are loving your new Plush Sofa
Warm regards,
Plush Think Sofas
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Chantel HTownsville
2nd purchase - couldn't be happier!
I have made my second purchase with Plush Townsville. I am so excited to get my new sofa to make my new home feel complete. Thank you again Plush. Amazing service and products!
1 comment
Plush Sofas A.Plush Furniture
Hi Chantel H, thank you for sharing your wonderful feedback on your experience with Plush Townsville Showroom. We are delighted to read of the service you received when selecting your new Plush addition.
Warm regards,
Plush Think Sofas
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Plush Sofas A.Plush Furniture
Hi Bruce, it is delightful to read Erin at Plush Townsville Showroom helped you choose a beautiful sofa to meet your needs. Thank you for your wonderful feedback, we look forward to passing it on.
Warm regards,
Plush Think Sofas